Mercury Cougar Complaints

1,886 consumer complaints on file.

#743790April 9, 2001
UNKNOWN OR OTHER
THIS IS A FRONT CUP HOLDERS ON THE FRIST MODELS OF THE COUGARS, THEY ARE MADE YOU PUT IT UP AND FLIP IT OUT, YOU MAKE A RIGHT TURN AND WHAT EVER THATS IN THERE OTHER THAN A SODA CAN WILL SPILL ALL OVER YOU AND THE CAR, NOW IF IT WAS SOMETHING HOT IT COULD HAVE CAUSED A WRECK. FORD DID CHANGED THE CUP HOLDERS IN THE MIDDLE OF THE 2000'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743791April 9, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHENEVER YOU HIT A PUDDLE SOMETIMES THE WATER HITS SOMETHING UNDER THE CAR WHILE DRIVING THE BATTERY LIGHT COMES ON AND THE POWER STEERING GOES AWAY, I COULD NOT STEER THE CAR I HAD TO SLOW DOWN FAST BEFORE HITTING THE CURB, 4 OR 5 MIN LATER THE LIGHT WENT OFF AND EVERYTHING WAS FINE. THIS HAS ALSO HAPPEND ON A CAR WASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743690April 7, 2001
STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DOOR LOCKS INSTALLED ALLOW THE DRIVER TO HIT A SWITCH ON DRIVER'S DOOR TO LOCK PASSENGERS, OR TO PUSH IN THE LOCK, WHICH WILL LOCK BOTH DRIVER AND PASSENGER'S DOOR. UPON ENTERING THE VEHICLE I HAVE PUSHED BOTH THE SWITCH AND LOCK, NEITHER OF WHICH WOULD LOCK THE PASSENGER'S SIDE. I REPEAT THIS UP TO 10 TIMES BEFORE THE PASSENGER SIDE WILL LOCK. NOT TOO SAFE!! 2ND COMPLAINT---STEREO WILL BE ON AND THE DRIVER'S SIDE SPEAKERS WILL SHUT OFF FOR A FEW SECONDS AND YOU WILL ONLY HEAR PASSENGER'S SIDE. THEN THEY WILL COME BACK ON. THIS HAPPENED EVERY 10-15 MINUTES FOR ABOUT 3 MONTHES BUT HAS NOT HAPPENED IN A WHILE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885241April 6, 2001
SEATS, STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PASSENGER'S SEAT WILL NOT LOCK IN PLACE UNLESS SEAT IS POSITIONED ALL WAY TO THE BACK CLOSELY TO REAR SEAT . *AK CONSUMER STATES THE SEAT IF UNLOCKED AND MOVED FOWARD WILL ONLY RELOCK WHEN PUSHED ALL THE WAY TO THE REAR, THEN SEAT CAN BE ADJUSTED AND LOCKED FROM ANY POSITION, THE PROBLEM IS THAT YOU CAN NOT LOCK THE SEAT IF ANYTHING IS PLACED BEHIND THE SEAT, IN TRYING TO LOCK THE SEAT CONSUMER STATES SHE HAS THE CRUSH HER GRANDCHILD'S FEET IN THE CAR SEAT, CONSUMER STATES THERE IS A STRONG TO LIGHT GASOLINE ODOR, ALSO GAS PEDAL WILL STICK IN UP POSITION AND NEED STRONG PUSH TO RELEASE, DOOR LOCKS AUTOMATICCALYLOCK AND UNLOCK AT ANY TIME, THE LOCKS WERE FINALLY REPLACED AND CONSUMER WAS GIVEN AN EXTENDED WARRANTY, CONSUMER STATES RADIO GOES OUT AND THE DISPLAY DISAPPEARS WHEN IT IS HOT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885275April 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE WOULD STALL.*AK THE VEHICLE STALLED NUMEROUS TIMES, BUT GOES SMOTH AGAIN. THE TECHNICIANS AFTER SEVERAL ATTEMPT DISCOVERED THAT THE TFI IGNITION MODUELE FAILURE WAS THE CAUSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885331April 6, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT AND STEPPING ON GAS PEDAL HEADLIGHTS GO DIM, THEN, THEY WILL BRIGHTEN BACK UP ONCE FOOT IS OFF GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743592April 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES FAILED WITH NO WARNING. FRICTION MATERIAL DETACHED FROM BACKING. ROTORS RUINED. NO METHOD FOR WARNING PROVIDED BY MERCURY AS DONE BY OTHER MANUFACTURERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743513April 4, 2001
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION
LIGHTS FLICKERING, LOSS OF ELECTRICAL POWER, ALTERNATOR NEEDS REPLACEMENT PART, EMISSION SYSTEM MALFUNCTION, MALFUNCTIONING IGNITION. RECEIVED POOR SERVICE FROM DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743492April 3, 2001
SERVICE BRAKES, AIR:ANTILOCK, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE BROUGHT MY CAR BACK TO THE DEALERSHIP 5 TIMES AND NO REPAIRS HAVE CHANGED THE PROBLEMS ON MY CAR - NOW I RECEIVED A RECALL NOTICE ON THE V-6 ENGINE HAVING AN ELECTRICAL PROBLEM - IF YOU ARE NOT THE COMPANY I NEED TO PLACE MY COMPLAINT WITH, PLEASE ADVISE CORRECT E-MAIL ADDRESS, PHONE NUMBER, OR ADDRESS - THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884649March 30, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL FAIL AS CONSUMER IS DRIVING , SAME DEFECT AS IN RECALL 99V275000. BUT, THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884657March 30, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE LIGHT KEPT COMING ON. TOOK VEHICLE TO DEALER 8 TIMES. AFTER DEALER FIXED PROBLEM, AN HOUR LATER, LIGHT WAS BACK ON. OTHER LIGHTS ON DASH COME ON AS WELL. DEALER JUST RESET SYSTEM, NOT ABLE TO REPAIR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560580March 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET FAILED CAUSING THE ENGINE TO SIEZE UP AND BE DESTROYED, AN EXTENDED WARRANTY WAS PROVIDED FOR THE 1994 MODEL WITH THE SAME EXACT ENGINE AND SAME PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884617March 29, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING WITH HEADLIGHTS ON, THEY COULD GO OUT FOR A COUPLE SECONDS JUST LIKE MENTIONED IN RECALL 99 V 275 000/HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743225March 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
AFTER A SHORT PERIOD OF TIME HEADLIGHTS GO OFF. I AM FORCED TO PULL BACK ON THE TURN SIGNAL LEVER AND DRIVE WITH HIGH BEAMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884428March 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884295March 27, 2001
AIR BAGS:FRONTAL
NO AIRBAG DEPLOYED WHEN VEHICLE WAS INVOLVED IN AN ACCIDENT. CONSUMER WAS TRAVELING AT APPROXIMATELY 60 TO 65 MPH WHEN VEHICLE ROLLED THREE TIMES AND IMPACTED A TELEPHONE POLE AT APPROXIMATELY 40 TO 45 MPH. ATTACHED PHOTOGRAPHS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#884098March 26, 2001
AIR BAGS:FRONTAL
CONSUMER WAS DOING 65 MPH WHEN A TRUCK PULLED IN FRONT AND CONSUMER HIT TRUCK FROM THE REAR. VEHICLE WAS NOT CONSIDERED A TOTAL LOSS, AND THE AIR BAGS DID NOT DEPLOY. CONTACTED DEALER, AND THE DEALER SAID BUMPER DID NOT HIT HARD ENOUGH.*AK CONSUMER SUSTAINED PERMANENT INJURIES BECAUSE OF ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#884136March 26, 2001
WHEELS
CONSUMER COMPLAINED ABOUT DESIGN OF WHEEL. UNDER ICY/SLUSHY CONDITIONS, CONSUMER'S WHEEL LOCKED UP/(FROZE AND CAUSED VEHICLE TO SLIDE. *AK WHEN THE WHEEL LOCKED UP, THE TIRE DID NOT ROTATE RESULTING IN WEARING OF TIRE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883987March 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET HAS BLOWN, AND POSSIBLY CAUSED DAMAGE TO ENGINE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883381March 19, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING GAS PEDAL STUCK, CAUSING CONSUMER TO RUN INTO ANOTHER VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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