Mercury Cougar Complaints (2001)

82 consumer complaints on file.

#10105744January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER RIGHT BALL JOINT PINCH BOLT CAME OFF WHILE DRIVING CAR. CAR CAME TO STOP AND COULD NOT TURN WHEEL. REPLACED R/F LOWER CONTROL ARM AND BOLT NUT M12 HF PIP 8, OLT M12X55 HEX. ARM BSHG & JT ASY-FR ALIGMENT. TOTAL COST TO REPAIR $517.41. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105520December 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN IT STALLED, THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104026December 17, 2004
UNKNOWN OR OTHER
THE HEATING/COOLER GAUGE WORKS UP TO 2 THEN YOU HAVE TO MESS WITH THE CONTROLLER TO TURN IT UP TO 3 OR 4. TOOK TO DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THAT CAN BE DONE TO FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099165November 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED TO BE REPLACED. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093042September 22, 2004
ELECTRICAL SYSTEM
2001 COUGAR STALLS AND LOOSES POWER AND WONT RESTART UNTIL THE NEXT DAY ONLY TO STALL AGAIN AT ANY SPEED. HAS BEEN TO FORD DEALERSHIP 7 TIMES AND 2 INDEPENDENT GARAGES. DEALERSHIP & GARAGE CANNOT FIX PROBLEM. WAS ALMOST HIT TWICE FROM BEHIND STALLING ON HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092295September 15, 2004
TIRES
EARLY JULY OF 2004, THE CONSUMER FOUND WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE TIRE WAS FLAT TIRE. THE CONSUMER REPLACED THE TIRE. TWO MONTHS LATER THE PASSENGER SIDE WAS FOUND FLAT, WHILE THE VEHICLE WAS PARKED, THE TIRE IS. B-.F . MODEL COMPT/8 DR4. MODEL P215/15R16 DOT: 89VMTS THE CONSUMER REPLACED THE TIRE AT HIS EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083809July 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 30 MPH ENGINE CHECK LIGHT AND RADIATOR LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083702July 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TEN MINUTES AFTER HAVING THE BRAKES REPLACED AND WHILE DRIVING 30 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED, CAUSING A COLLISION WITH A WOMAN. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO A BODY SHOP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083467July 22, 2004
ELECTRICAL SYSTEM:WIRING
THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS STARTED BY POPPING THE CLUTCH. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE PROBLEM WAS THE WIRING AROUND THE STARTER BURNING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075868July 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PROBLEMS WITH ENGINE STALLING AND FUEL PUMP. *MR THE CONSUMER REQUESTED THAT FORD REIMBURSE THE COST OF REPLACING THE DEFECTIVE PART. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078947June 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
2001 MERCURY COUGAR HAS STALLED 5 TIMES WITHIN A MONTH AND A HALF. TWICE ON THE HIGHWAY AND 3 TIMES IDLE. CAR WAS COMPLETELY SHUTTING OFF WITHOUT RESTARTING AND 2 COMPUTER CHIPS WERE REPLACED DUE TO FORD PUTTING IN A BAD CHIP. CAR IS NOW STALLING WHEN GOING AT SLOW SPEEDS OR STOPPED AND HAS BEEN IN AN INDEPENDENT SHOP 3 TIMES WITHIN A 3 WEEK PERIOD SO THE CAR IS NOW STALLING ONCE A WEEK. BRAND NEW WIRES, THROTTLE BODY, IDLE CENSOR WAS REPLACED AND IT'S STILL STALLING. SPENT A SMALL FORTUNE ON RENTAL CARS, TOW TRUCKS AND REPAIRS. FORD'S CUSTOMER SERVICE SAID THERE WAS NOTHING THAT COULD BE DONE. WILL NEVER EVER BUY AN AMERICAN CAR AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073110May 25, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I HAVE EXPERIENCED LOSS OF POWER AS IF MY CAR WAS NOT GETTING GAS SEVERAL TIMES IN THE PAST 1 1/2 YEARS. DEALER REPLACED THE DPFE UNIT. GOOD FOR 4 MONTHS. STALLED OUT. WE REPLACED THE FUEL FILTER. DID NOT WORK, STILL EXPERIENCED THE PROBLEM. STALLED OUT ON THE ROAD AGAIN, HAD TO BE TOWED. TOOK TO DEALER AGAIN. THEY REPLACED THE DPFE UNIT AGAIN. STILL EXPERIENCING THE PROBLEM. ALSO, EXPERIENCED A PROBLEM WITH THE FUEL REGISTERING AFTER FILLING THE CAR UP, IT STILL READ EMPTY. STILL HAVING THE PROBLEM WITH HESITATION AND STALLING OUT. THE DEALER IS GOING TO REPLACE THE FUEL PUMP. SINCE I RECEIVED THE LETTER OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073758May 11, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF FUEL PUMP. *MR *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071743April 28, 2004
AIR BAGS
WHILE DRIVING 30 MPH CONSUMER HIT A PILE OF SAND AND LOST CONTROL, CAUSING THE VEHICLE TO ROLE TWICE. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10068630April 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING AT 65 MPH WINDSHIELD WIPERS STOPPED WORKING. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE RIGHT. VEHICLE WAS TAKEN TO A MECHANIC , WHO INFORMED THE CONSUMER THAT NEW TIRES WERE NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063556March 19, 2004
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHILE DRIVING 50 MPH VEHICLE STALLED. CONSUMER APPLIED THE CLUTCH, AND THE CLUTCH WAS INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059864February 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 25 MPH AND WITHOUT WARNING VEHICLE SHUT OFF. CONSUMER ATTEMPTED TO RESTART THE VEHICLE, BUT VEHICLE WOULD NOT RESTART. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055478January 15, 2004
WHEELS
BLISTERS ON THE SIDEWALLS OF BOTH FRONT TIRES. *PH THE CONSUMER WAS TOLD THE VEHICLE HAD A BENT WHEEL, THE MECHANIC EXPLAINED THAT IT WAS DUE THE SHORT SIDEWALL HEIGHT ALONG WITH THE WHEEL DESIGN THAT CAUSED THE PROBLEM. DURING THE VEHICLE'S NEXT OIL CHANGE, THE CONSUMER WAS AGAIN INFORMED THE VEHICLE HAD TWO MORE BENT WHEELS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057298January 14, 2004
TIRES, WHEELS
CONSUMER NOTICED BLISTERS ON SIDEWALL OF BOTH FRONT TIRES. DEALERSHIP ALSO NOTICED THAT THE WHEELS WERE BENT DUE TO SHORT SIDEWALL HEIGHT. *LA THE VIBRATIONS FROM THE TIRES AND WHEEL CAUSED THE STEERING WHEEL TO VIBRATE. *SC THE DEALERSHIP FELT THE PROBLEM WAS DUE TO A COMBINATION OF THE MAGNESIUM/ALUMINUM WHEELS AND THE LOW PROFILE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042448December 4, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A COLLISION WHILE DRIVING AT 55 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOYED. THE DRIVER DIED AS A RESULT. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1

← Back to Mercury Cougar