Mercedes-Benz GLK-Class Complaints

950 consumer complaints on file.

#11179855February 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179910February 13, 2019
UNKNOWN OR OTHER
ADBLUE DEF HEATER AND NOX SENSORS . MY DEF FLUID / ADBLUE HEATER DEVELOPED A CODE AT 113K MILES AND AND THE SAME TIME A NOX SENSOR CODE. THE DEALER REPLACED THE NOX SENSORS FOR $2500 AND THE DEF HEATER CODE HAS COME BACK. THE VEHICLE IS HIGHWAY DRIVEN AND SHOULD NOT HAVE THESE EMISSION CODES. THE HEATER REPLACEMENT WILL COST ANOTHER $3000 OR MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179921February 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (LOCATED AT 2915 BROADWAY, OAKLAND, CA 94611) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176459February 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. MERCEDES-BENZ OF NOVI (39500 GRAND RIVER AV, NIVI, MI 48375) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176503February 12, 2019
AIR BAGS
TAKATA RECALL...WHY AGAIN? MAY OF 2020 FOR PARTS IS NOT ACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS? WHY ARE MANUFACTURERS ALLOWED TO KEEP PUTTING THESE DEFECTS IN CARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176587February 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (650 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, (516) 208-4919) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176594February 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176606February 12, 2019
POWER TRAIN
PROBLEM ACCUSED SUDDENLY WITH FRONT AXEL . CALL AS MANY DEAL - USED CAR REPAIR CENTERS THEY ARE SURPRISED WITH THE RESULT NEVER HEARD A MERCEDES TO HAVE THIS KIND OF ISSUE SPECIALLY 2007 AUTO GL350 . THEY WERE MADE VERY SOLID NOT SOPPIEST TO GCREATE ANY ISSUE . EVEN SO I HAVE EXTENDED USED CAR REPAIR WARRANTY FROM THE USED CAR DEALER WHERE I BOUGHT THE WARRANTY FROM . ALL THE DEALER DON'T WAY TO DEAL WITH THE WARRANTY REPAIR . THEY WANT THE MONEY FIRST THEN I SHOULD REQUEST THE COST FROM THE WARRANTY COMPANY BUT THAT DOES NOT MAKE SENSE . SEEMS LIKE NO REGULATION BODY TO REGULATE THE CAR WARRANTY COMPANIES . VERY DISAPPOINTING HOW THEY WORK . COST WOULD BE ABOUT 3K TO 4-5 K HOPE TO HEAR FROM ANYONE CAN HELP ! (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176189February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF THE WOODLANDS AT 936-206-7500 (LOCATED AT 16917 I-45, THE WOODLANDS, TX 77385) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176322February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE UNTIL MAY OF 2020. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175817February 9, 2019
AIR BAGS
TAKATA RECALL NO FIX IN 9 YEARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175954February 9, 2019
AIR BAGS
NOT DRIVING CAR ! NOT SAFE ! MERCEDES TAKING TOO LONG FOR RECALL REPAIRS TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175230February 8, 2019
AIR BAGS
TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL NEARLY THREE YEARS AGO. THERE HAS BEEN NO MOVEMENT ON A REPAIR. THIS IS ABSURD, WE HAVE ACTUALLY BEEN NOTIFIED THAT OUR TWO MERCEDES VEHICLES THAT ARE AFFECTED BY THIS RECALL, HAVE BEEN DROPPED IN PRIORITY FOR A REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175719February 8, 2019
AIR BAGS
TAKATA RECALL I WAS FIRST NOTIFIED OF THIS RECALL (NHTSA #16V081) IN 2016 AND HAVE RECEIVED A NUMBER OF MAILERS IN THE MAIL THROUGH THE YEARS. IT IS NOW 2019 AND I'VE SINCE MOVED TO THREE DIFFERENT STATES SINCE AND THERE IS YET TO BE A REMEDY. EVERY TIME I TAKE THE CAR IN TO BE SERVICED I HAVE ASKED WHEN THE FIX COULD BE COMPLETED BUT AM ALWAYS TOLD IT IS NOT YET KNOWN. SO I'VE BEEN DRIVING A POTENTIALLY DANGEROUS VEHICLE FOR GOING ON 3 YEARS WITH NO FIX IN SIGHT. ALL I WOULD LIKE TO KNOW IS WHEN I CAN EXPECT A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175197February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ATLANTA, 7640 ROSWELL RD, ATLANTA, GA 30350) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174957February 7, 2019
AIR BAGS
TAKATA RECALL! WE HAVE BEEN RECEIVING LETTERS IN THE MAIL FOR OVER TWO YEARS ABOUT THIS RECALL AND HOW DANGEROUS AND LIFE THREATENING THIS PROBLEM IS WITH THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS. WE RECEIVED ANOTHER ONE YESTERDAY STATING THAT THE REMEDY IS STILL NOT AVAILABLE. KNOWING THIS, KEEPS US FROM DRIVING IT LONG DISTANCES AND ON HIGHWAYS UNLESS IT IS ABSOLUTELY NECESSARY. IT SEEMS THERE HAS BEEN A ADEQUATE AMOUNT OF TIME TO RESOLVE THIS PROBLEM, BEING AS IT IS LIFE THREATENING. SO, WHAT IS TAKING SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175006February 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175082February 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 201901001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT VISITED THE MERCEDES-BENZ WEBSITE, WHICH STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174515February 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE PART MAY BECOME AVAILABLE IN MID MAY OF 2020. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174553February 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS TBD. THE CONTACT CALLED MERCEDES-BENZ OF NORTH HAVEN AT 203-239-1313 (LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT 06473) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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