Mercedes-Benz GLE-Class Service Bulletins

731 manufacturer communications on file.

• July 11, 2019•Document ID: 10164300

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TRUNK LID; ENGINE; LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

  Mfr Comm. #:

  LI64 20-P-069988

  Date Added:

  September 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Water entry in rear area of vehicle

  Associated Products (1)

  2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10164300-0001.pdf↗
• June 27, 2019•Document ID: 10162631

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  LI72 40-P-069934

  Date Added:

  July 15, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Outside mirror folding out/in nonfunctional

  Associated Products (24)

  2019 Mercedes-Benz A-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz B-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLA-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz G-Class2019 Mercedes-Benz GLA-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz GLS-Class2019 Mercedes-Benz S-Class2018 Mercedes-Benz AMG GT2018 Mercedes-Benz C-Class2018 Mercedes-Benz CLA-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz G-Class2018 Mercedes-Benz GLA-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class+ 4 more
  Associated Documents

  • DownloadMC-10162631-0001.pdf↗
• May 22, 2019•Document ID: 10162195

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  P-SC-2019050007

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Update telematics services N112/9 (HERMES) control unit software

  Associated Products (1)

  2020 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10162195-0001.pdf↗
• May 21, 2019•Document ID: 10162198

  Service Bulletin/Repair Instructions
  HYBRID PROPULSION SYSTEM

  Mfr Comm. #:

  LI54-10-P-069831

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Electric range is reduced after brief period

  Associated Products (22)

  2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz S-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz S-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz S-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLC-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz S-Class2015 Mercedes-Benz C-Class+ 2 more
  Associated Documents

  • DownloadMC-10162198-0001.pdf↗
• May 9, 2019•Document ID: 10162188

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  LI54-30-P-069744

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  "Remote Access" in workshop menu of instrument cluster

  Associated Products (3)

  2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLA-Class
  Associated Documents

  • DownloadMC-10162188-0001.pdf↗
• May 3, 2019•Document ID: 10162179

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SPRINGS:TORSION BAR

  Mfr Comm. #:

  SC-2019040013

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Check right and left torsion bar linkage, replace if necessary

  Associated Products (3)

  2019 Mercedes-Benz GLS-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10162179-0001.pdf↗
• April 18, 2019•Document ID: 10160735

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SC-2018110008

  Date Added:

  June 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Update restraint system control unit software

  Associated Products (14)

  2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz G-Class2017 Mercedes-Benz GLA-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz CLA-Class2016 Mercedes-Benz G-Class2016 Mercedes-Benz GLA-Class2016 Mercedes-Benz GLE-Class2015 Mercedes-Benz CLA-Class2015 Mercedes-Benz G-Class2015 Mercedes-Benz GLA-Class2014 Mercedes-Benz CLA-Class2014 Mercedes-Benz G-Class2014 Mercedes-Benz GLA-Class
  Associated Documents

  • DownloadMC-10160735-0001.pdf↗
• April 2, 2019•Document ID: 10160622

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82 85-P-069318

  Date Added:

  June 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Audio 20: Apple CarPlay displays pixelated image

  Associated Products (24)

  2019 Mercedes-Benz GLA-Class2018 Mercedes-Benz GLA-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLA-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz SLK-Class2016 Mercedes-Benz GLA-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SLK-Class2015 Mercedes-Benz GLA-Class2015 Mercedes-Benz SLK-Class2014 Mercedes-Benz SLK-Class2013 Mercedes-Benz A-Class2013 Mercedes-Benz B-Class2013 Mercedes-Benz CLA-Class2013 Mercedes-Benz SLK-Class2012 Mercedes-Benz A-Class2012 Mercedes-Benz B-Class2012 Mercedes-Benz CLA-Class2012 Mercedes-Benz SLK-Class+ 4 more
  Associated Documents

  • DownloadMC-10160622-0001.pdf↗
• March 20, 2019•Document ID: 11031729

  Other
  ENGINE

  Mfr Comm. #:

  CL- Outside Temp EW

  Date Added:

  April 30, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you regarding your vehicle ownership. What’s Included In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz is extending the warranty of the engine control unit software for fault codes related to the outside temperature sensor for the affected vehicles to a total of 10 years or 120,000 miles (whichever occurs first) from the vehicle’s original New Vehicle Limited Warranty start date. This addendum to the ECU software coverage applies to the vehicle regardless of ownership. This warranty extension only covers updates of the engine control unit (ECU) software to resolve faults related to the outside temperature sensor. The following vehicles are included:

  Associated Products (23)

  2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz CLA-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLA-Class2016 Mercedes-Benz GLC-Class2016 Mercedes-Benz GLE-Class2015 Mercedes-Benz C-Class2015 Mercedes-Benz CLA-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class+ 3 more
  Associated Documents

  • DownloadMC-11031729-0001.pdf↗
• March 13, 2019•Document ID: 11031616

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  EW- ECU Software

  Date Added:

  April 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on the various Model Year (“MY”) 2014 - 2018 Mercedes-Benz vehicles listed below, the engine control unit (ECU) software may not meet current specifications. In certain circumstances when the vehicles are parked for a long duration, an erroneous activation of the “Check Engine Lamp” for the outside temperature sensor might occur. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to ensure the satisfaction of our customers, the warranty for the ECU software in the subject vehicles has been extended from the original 4 years/50,000 miles to 10 years/120,000 miles. This ECU software extended warranty is applicable to the following vehicles: In the event of an illuminated ”Check Engine Lamp” which leads to a diagnosis of a fault with the outside temperature sensor, the following fault codes may be present: Motor Electronics (ME) N3/10 P007128 (for M274/276LA engine) – Ambient Air Temperature Sensor Circuit “A’ Range/Performance signal bias level out of range/zero adjustment failure or ME N3/10 P007028 (for M270 engine) – Ambient Air Temperature Sensor Circuit “A’ signal bias level out of range/zero adjustment failure In this event, guided tests will be available in Xentry which will lead to the update of the engine control unit software. The following damage codes may be used: 54 575 90 Update Engine Control Unit Software. Please check the VIN in Netstar/VMI before scheduling the appointment for the repair. Applicable vehicles will display an extended warranty service package in Netstar/VMI on March 12, 2019. After the distribution of this NCU, a letter will be sent to owners of certain vehicles informing them that the warranty for the ECU software for fault codes related to the Outside Temperature Sensor will be extended from the original 4 years/50,000 miles to a total of 10 years or 120,000 miles (whichever occurs first). If customers have already paid to have the outside temperature sensor replaced, they may be eligible for reimbursement. Please advise the customer to follow the instructions detailed below (also included in a copy of the customer letter).

  Associated Products (31)

  2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz SLC-Class2018 Mercedes-Benz SL-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLS-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SL-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz CLA-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLA-Class2016 Mercedes-Benz GLC-Class+ 11 more
  Associated Documents

  • DownloadMC-11031616-0001.pdf↗
• February 1, 2019•Document ID: 10155127

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SC-2019010005

  Date Added:

  March 25, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Replace engine control unit

  Associated Products (1)

  2018 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10155127-0001.pdf↗
• November 30, 2018•Document ID: 10158401

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SPRINGS:TORSION BAR; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI32 34-P-056198

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  Fault message "AIRMATIC" or "Active Curve System" in instrument cluster

  Associated Products (1)

  2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10158401-0001.pdf↗
• November 26, 2018•Document ID: 10158398

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46 15-P-063353

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Height adjustment of electric steering column adjustment sticks at top end stop

  Associated Products (5)

  2019 Mercedes-Benz E-Class2018 Mercedes-Benz E-Class2017 Mercedes-Benz E-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10158398-0001.pdf↗
• November 16, 2018•Document ID: 10158384

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27 60-P-069032

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Shift Quality 3-2 and/or 2-3 shift

  Associated Products (3)

  2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10158384-0001.pdf↗
• October 29, 2018•Document ID: 10149800

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI42-47-P-068825

  Date Added:

  December 3, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Vehicle starts off on an incline with higher engine speed from HOLD

  Associated Products (1)

  2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10149800-0001.pdf↗
• August 24, 2018•Document ID: 10152002

  Service Bulletin/Repair Instructions
  SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS

  Mfr Comm. #:

  LI91 30-P-068713

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Noises from seat climate control/ seat ventilation

  Associated Products (3)

  2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10152002-0001.pdf↗
• July 23, 2018•Document ID: 10151963

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  LI82 85-P-068445

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Info-Call/S24H-Call/MB Contact: Change of language setting at customer request

  Associated Products (33)

  2018 Mercedes-Benz E-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz SLK-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SLK-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz SLK-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz M-Class2014 Mercedes-Benz SLK-Class2013 Mercedes-Benz A-Class2013 Mercedes-Benz B-Class2013 Mercedes-Benz CLA-Class2013 Mercedes-Benz CLS-Class2013 Mercedes-Benz E-Class2013 Mercedes-Benz M-Class2013 Mercedes-Benz SLK-Class2012 Mercedes-Benz A-Class2012 Mercedes-Benz B-Class+ 13 more
  Associated Documents

  • DownloadMC-10151963-0001.pdf↗
• July 11, 2018•Document ID: 10151935

  Service Bulletin/Repair Instructions
  VISIBILITY:SUN/MOON ROOF ASSEMBLY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82 20-P-066141

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Broken sliding sunroof operating switch in the overhead control panel

  Associated Products (3)

  2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10151935-0001.pdf↗
• July 10, 2018•Document ID: 10151945

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  LI82 85-P-068378

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Audio 20: Symbols in the status line in the central display can overlap

  Associated Products (26)

  2018 Mercedes-Benz CLA-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz SLK-Class2016 Mercedes-Benz CLA-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SLK-Class2015 Mercedes-Benz CLA-Class2015 Mercedes-Benz SLK-Class2014 Mercedes-Benz CLA-Class2014 Mercedes-Benz M-Class2014 Mercedes-Benz SLK-Class2013 Mercedes-Benz B-Class2013 Mercedes-Benz CLA-Class2013 Mercedes-Benz M-Class2013 Mercedes-Benz SLK-Class2012 Mercedes-Benz B-Class2012 Mercedes-Benz CLA-Class2012 Mercedes-Benz M-Class+ 6 more
  Associated Documents

  • DownloadMC-10151945-0001.pdf↗
• July 9, 2018•Document ID: 10151934

  Service Bulletin/Repair Instructions
  VISIBILITY; STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  LI72 00-P-066220

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Cracking noises at doors in area of window frame

  Associated Products (3)

  2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10151934-0001.pdf↗