Mercedes-Benz GLE-Class Service Bulletins
731 manufacturer communications on file.
- March 11, 2022•Document ID: 10209873Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SC-2022030009
- Date Added:
- April 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Digital Operator's Manual
Associated Products (2)Associated Documents - February 25, 2022•Document ID: 10208670Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- Mfr Comm. #:
- SC-2022010001
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles without the augmented reality camera (âARCâ), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What Weâre Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the augmented reality camera to the vehicle and enable the ARC and âDash-camâ functions on applicable vehicles.
Associated Products (17)2022 Mercedes-Benz A-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-ClassAssociated Documents - February 24, 2022•Document ID: 10208745Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-069961
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The following complaints may be noted by the customer: ⢠Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened ⢠"Activating..." is displayed beneath the navigation icon in the main menu or above the map display ⢠"Traffic Sign Assist Inoperative" message in the instrument cluster display ⢠The map data update cannot be carried out (on vehicles with code 2U0 car2go) Cause Navigation database was not successfully activated Remedy Perform the proposed measure in order to remedy the complaint: ⢠Ensure the MBUX multimedia system (A26/17) software is up-to-date (E870.9 or newer) ⢠Perform a user data reset ("Settings" -> "System" -> "Reset" in the MBUX display). Check functionality. If the complaint remains then continue with next steps ⢠Open the Dealer menu by pressing and holding down the "Home" and "Radio/Media" buttons simultaneously for approximately 8 seconds ⢠When in the Dealer menu, select "Navigation" - Then select "Delete MapData" ⢠Close the Dealer menu and reinstall the currently available NTG6 map data version from Download Manager COMAND/Hard-Disk navigation via USB ⢠Perform SCN coding of the MBUX multimedia system (A26/17) ⢠Check navigation functionality
Associated Products (24)2022 Mercedes-Benz A-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz E-Class+ 4 moreAssociated Documents - February 22, 2022•Document ID: 10208751Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.95-P-074415
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. The customer may receive the following message in the Mercedes me app: "Your vehicle's engine has been switched off because the engine control unit or the engine itself was switched off permanently." Cause Engine running status signal causes Electronic Ignition Switch (EZS) to switch off the engine. Remedy Check the software of the EZS for two possible scenarios. Update EZS Software or Replace EZS as necessary.
Associated Products (6)Associated Documents - February 16, 2022•Document ID: 10208744Service Bulletin/Repair InstructionsINTERIOR LIGHTING
- Mfr Comm. #:
- LI82.20-P-073063
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are not affected and remain fully functional. Cause Touchpad (A105) hardware Remedy The serial numbers of the potentially affected parts can be found in the attached list. The serial number can be found on the touchpad itself or in Vedoc (Vedoc -> control units -> TPAD -> serial number). If the serial number listed in VeDoc or on the part (these numbers should be identical) matches one of the serial numbers in the attachment and the described complaint is present, then the touchpad may be replaced.
Associated Products (19)2022 Mercedes-Benz C-Class2021 Mercedes-Benz C-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLS-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz ML-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz ML-Class2014 Mercedes-Benz SL-Class2013 Mercedes-Benz ML-Class2012 Mercedes-Benz ML-ClassAssociated Documents - February 11, 2022•Document ID: 10208669Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- SC-2021110006
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2020 GLE-Class (167 platform) vehicles, the Vehicle Emission Control Information Label maybe missing on the hood which deviates from production specification. What Weâre Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will replace the Vehicle Emission Control Information Label on the affected vehicles.
Associated Products (1)Associated Documents - February 11, 2022•Document ID: 10208668Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- SC-2021070003
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2020-2021 CLA-Class (118 platform), GLE/GLS-Class (167 platform) vehicles, the Vehicle Emission Control Information Label may not correspond to the certified classification. What Weâre Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will replace the Vehicle Emission Control Information Label on the affected vehicles.
Associated Products (4)Associated Documents - February 10, 2022•Document ID: 10208675Service Bulletin/Repair InstructionsSUSPENSION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SC-2022020010
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-MAYBACH
SummaryPerform SCN coding in the active suspension and damping system control unit
Associated Products (6)Associated Documents - February 9, 2022•Document ID: 10208674Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION); POWER TRAIN
- Mfr Comm. #:
- SC-2022020009
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryReplace bolts for centering flange on integrated starter-alternator
Associated Products (6)Associated Documents - February 4, 2022•Document ID: 10208671Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SC-2022010008
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-22 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLBClass (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform) vehicles, the software for the MBUX control unit does not correspond with the latest series production configuration, and subsequently, navigation may not be available. What Weâre Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the MBUX control unit software.
Associated Products (20)2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-ClassAssociated Documents - January 27, 2022•Document ID: 10207198Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI68.05-P-060306
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.
Associated Products (76)2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz S-Class+ 56 moreAssociated Documents - January 14, 2022•Document ID: 10207181Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT
- Mfr Comm. #:
- NCU-2021120012
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. What Weâre Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will perform a leak test on the electrohydraulic suspension and replace the hydraulic pumps, if necessary.
Associated Products (4)Associated Documents - January 9, 2022•Document ID: 10207195Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.10-P-073901
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The steering wheel surface has damage Vehicle maximum 6 months after initial registration Cause Damage to steering wheel surface from external influences Remedy Please create a PTSS case with the following information: ⢠Informative pictures of the surface damage ⢠Record a video checking whether the steering wheel surface can be moved with the thumbs (see example video) ⢠Photo of steering wheel label Answers for the following questions: ⢠Is the steering wheel tacky? ⢠Does the steering wheel smell? ⢠Are there any traces of cosmetics or similar products on the steering wheel?
Associated Products (1)Associated Documents - January 5, 2022•Document ID: 10207187Service Bulletin/Repair InstructionsSUSPENSION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- LI32.22-P-073368
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24.
Associated Products (6)Associated Documents - January 4, 2022•Document ID: 10207183Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI18.00-P-073137
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1- Read off oil level in instrument cluster and correct if necessary. 2- Perform approx. 10-15 engine starts, then clear fault codes. 3- Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve.
Associated Products (20)2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz E-Class2017 Mercedes-Benz E-ClassAssociated Documents - December 17, 2021•Document ID: 10206080Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SC- 202110017
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryThe exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. This issue has no impact on the vehicle's registration papers. Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (âMYâ) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board electrical system battery control unit does not correspond to the current series production configuration
Associated Products (6)Associated Documents - December 8, 2021•Document ID: 10206077Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI09.00-P-074093
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 â Boost Pressure is Too High"" "
Associated Products (119)2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class+ 99 moreAssociated Documents - December 2, 2021•Document ID: 10206067Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-06996
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
Associated Products (29)2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz B-Class+ 9 moreAssociated Documents - December 1, 2021•Document ID: 10206063Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-06968
- Date Added:
- January 6, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary"Functional impairment of 48 V on-board electrical system "
Associated Products (18)2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz E-Class2017 Mercedes-Benz E-ClassAssociated Documents - October 29, 2021•Document ID: 10205416Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU2021080002
- Date Added:
- December 20, 2021
- Manufacturer:
- MERCEDES-BENZ
SummaryNEW SERVICE CAMPAIGN LAUNCH INFORMATION.
Associated Products (5)Associated Documents