Mercedes-Benz GLC-Class Service Bulletins
657 manufacturer communications on file.
- October 16, 2024•Document ID: 11008977Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI15.40-P-077947
- Date Added:
- October 18, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Combustion engine could no longer be started, only electric driving possible. Cause High-voltage belt-driven starter-alternator faulty. Remedy Requirement: Prior to the implementation of the test work, it must be ensured that the person carrying out this work has successfully completed the required HV qualification to work on HV system.
Associated Products (15)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT2019 Mercedes-Benz AMG GTAssociated Documents - October 16, 2024•Document ID: 11009036Service Bulletin/Repair InstructionsWHEELS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078498
- Date Added:
- October 22, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument Cluster. Cause Both systems are temporarily unavailable due to low tire pressures. An active tire pressure monitor light may result in some assistance features being temporarily unavailable until tire pressures are corrected. Remedy Check/adjust tire pressures and reset monitoring through the instrument cluster.
Associated Products (58)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT+ 38 moreAssociated Documents - October 4, 2024•Document ID: 11008885Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2024090017
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 2024 C-Class (206 platform) and GLC (254 platform) vehicles, the door control unit software does not correspond to current production specifications. In this case, the 12V starter battery may sporadically discharge. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the door control unit software.
Associated Products (4)Associated Documents - October 4, 2024•Document ID: 11008712Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI01.20-P-078446
- Date Added:
- October 8, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine light on. One of the below fault codes is current in the engine control module (N3/10). P04DB29, P04DB31, P04DB79 Cause Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for the relevant vent line contact switch noted below. Refer to attached photos of connection locations. 2. Ensure the bolted connection is secure and bolt can be torqued (9Nm). 3. Check continuity from vent line connection to ME control unit. Repair wire if damage is found. • The circuit from ME provides 5V and is pulled to 0V when the ground connection is intact. M260 P04DB31- S88/15 P04DB79- S88/16 M264 P04DB31- S88/15 P04DB79- S88/16 P04DB29- S88/17 M270/M274 P04DB79- S88/5 Note: This repair is not warrantable if the connection was left loose during previous repair/maintenance.
Associated Products (69)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class+ 49 moreAssociated Documents - October 3, 2024•Document ID: 11008883Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- LI91.10-P-076097
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review of barcode adhesive label on air intake pipe of height adjuster. The seat frame base with the height adjuster motor can be replaced if the production status is lower than E105 (pic.1: seat label) If the production status is higher than or equal to E105, please create a TIPS case with videos and photos and send to B/C/E inbox. In isolated cases, the label may be located on the inside of the air intake pipe; for this, the seat cushion must be removed.
Associated Products (6)Associated Documents - October 3, 2024•Document ID: 11008879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078068
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint This document applies to vehicles of model series 206 and 254 from SOP (start of production) with NTG7, that do not have SA code 367: The Live Traffic Information Digital Extra is missing, is not available or does not work, even though the license has been purchased from the Mercedes me Store. Cause Problem with the store's offer provision for Digital Extras. Remedy Remedial action is currently being prepared. For the time being, do not undertake any work (SW updates, commissioning, hardware exchanges and similar). These are not effective, as an adaptation of the back end needs to be carried out first. For now, please do not add (arrange to add) SA code 367 manually. As soon as the adaptation has been implemented, this document will be modified accordingly and the necessary steps added. If a customer does not wish to wait for the fix, please direct them to contact the CAC for a refund of the Live Traffic service.
Associated Products (5)Associated Documents - October 3, 2024•Document ID: 11008877Service Bulletin/Repair InstructionsVISIBILITY/WIPER; STRUCTURE:BODY
- Mfr Comm. #:
- LI77.21-P-075807
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) from sliding position Cause a) Sensitive parameterization of the automatic reversing function of the panoramic roof b) Sluggish operation through tolerances of various component parts in the roof mechanism, in particular, at higher temperatures Remedy a) Leave the sliding sunroof panel of the panoramic roof in the rear sliding position (fully open position) for at least 30 minutes (or overnight if necessary), then perform commissioning of the panoramic roof control unit (PSD, A98, TSSR254) b) Perform commissioning of panoramic roof control unit (PSD, A98, TSSR254) Reference to escalation closing during reversing processes (also described in Operator’s Manual), if vehicle in customer possession (see Video_1): If the panoramic roof blocks up when closing and then opens again slightly (reversing process): Immediately after automatic reversing, wipe forwards on the control panel of the overhead control panel and hold until the panoramic roof is closed. The panoramic roof is closed with greater closing force. If the panoramic roof blocks up again and then opens again slightly (reversing process): repeat previous step. The panoramic roof is closed again with greater closing force.
Associated Products (2)Associated Documents - September 28, 2024•Document ID: 11008093Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.60-P-077495
- Date Added:
- September 28, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Software version Remedy A26/17 - MBUX multimedia system (Head unit) unit must be replaced. When the head unit is in this condition, a software update will not remedy the situation. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (31)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class+ 11 moreAssociated Documents - September 28, 2024•Document ID: 11008091Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-077433
- Date Added:
- September 28, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents - September 25, 2024•Document ID: 11008072Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-078425
- Date Added:
- September 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint White plastic insert present on microphone assembly. See figure A for example. Cause The insert (breathable filter) is designed to be inside for dust protection and air flow control. Remedy Do not remove the breathable filter from the microphone assembly. This part is designed to be in the microphone and should remain in the vehicle. Note: If TIPS support is required for microphone symptoms please open a TIPS case and reference this LI.
Associated Products (31)2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz G-Class+ 11 moreAssociated Documents - September 25, 2024•Document ID: 11008065Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI00.20-P-078424
- Date Added:
- September 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCause The following conditions can occur on vehicles with a disconnected on-board electrical system battery 12V/48V): • The period in which the on-board electrical system battery is disconnected cannot be counted by the maintenance computer. • As soon as the on-board electrical system battery is connected again, the maintenance computer automatically starts counting without making a correction to the remaining time (days to next due service). Remedy Allowance must be made for vehicles with disconnected on-board electrical system battery. The following process must be complied with to achieve a correct calculation: • (A): The number of days from the "day of vehicle handover or the last conducted Service A/B" onward up to the "day on which the vehicle arrived at the workshop". • (B): Remaining time (days to next due service date shown on instrument cluster). • (C): Days on which the on-board electrical system battery was disconnected. The formula requires the following condition to be complied with. 365 - (A) [days] = (B) - (C) [days] If the on-board electrical system battery (12V/48V) was not disconnected and the remaining time shown on the instrument cluster in the customer or workshop menu (days to next due service) is implausible or the formula was not complied with please create a TIPS case and attach the control unit logs from the instrument cluster and the PTCU as well as a quick test with freeze frame data.
Associated Products (6)Associated Documents - September 21, 2024•Document ID: 11007961Service Bulletin/Repair InstructionsVISIBILITY/WIPER; STRUCTURE:BODY
- Mfr Comm. #:
- LI77.21-P-075807
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) from sliding position Cause a) Sensitive parameterization of the automatic reversing function of the panoramic roof b) Under analysis Remedy a) Leave the sliding sunroof panel of the panoramic roof in the rear sliding position (fully open position) for at least 30 minutes (or overnight if necessary), then perform commissioning of the panoramic roof control unit (PSD, A98, TSSR254) b) Perform commissioning of panoramic roof control unit (PSD, A98, TSSR254)
Associated Products (2)Associated Documents - September 21, 2024•Document ID: 11007974Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078307
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. • If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: • LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system • LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents - September 20, 2024•Document ID: 11007972Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.60-P-077495
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Software version Remedy A26/17 - MBUX multimedia system (Head unit) unit must be replaced. When the head unit is in this condition, a software update will not remedy the situation.
Associated Products (31)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class+ 11 moreAssociated Documents - September 18, 2024•Document ID: 11007966Service Bulletin/Repair InstructionsSUSPENSION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.90-P-078381
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Display dark (total or partial) of one or more ASCM (AMG) steering wheel button displays - see attachment. Note: There is no loss of vehicle functionality due to this complaint. Cause Software can cause a partial display on the ASCM. Remedy Please perform the following steps in the event of a total or partial display of the ASCM displays: 1. Perform a hard reset (disconnect power supply) of control unit A74/2 (ASCM) for 2 minutes. 2. Perform a software update of the A74/2 (ASCM), N145 (DRVU) and A26/17 (HU). 3. Reset the user profile via the head unit settings menu. (Full factory reset)
Associated Products (15)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz S-ClassAssociated Documents - September 17, 2024•Document ID: 11008062Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI08.00-P-072749
- Date Added:
- September 26, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The electric range does not meet customer's expectations. Cause The following information is being provided for educational purposes only: At Mercedes-Benz, we believe that our vehicles should display to the driver a range that in all probability can actually be achieved. These ranges are predictions - the range actually achieved may therefore differ from the range shown. The calculation for the predicted range takes into account the current outside temperature, the set temperature of the air conditioning system, the battery capacity and the characteristics of previous journeys (sporty/anticipatory driving style). Where previous journeys are concerned, factors given particular consideration are individual driving style and the use of other power consumers (seat heating, lights, charging function for smartphones, etc.). It is therefore possible that data from the last few hundred kilometers driven is also used in the calculation. Consequently any change in usage behavior will only slowly affect the predicted range. If active navigation or active commuter route is used, additional information about the route ahead (for example elevation profile, traffic volume) can be included in the range calculation. Remedy The customer's individual input to the range can be reset. Depending on the vehicle, the reset can be done in the instrument cluster or the head unit. For plug-in hybrid vehicles of model series 166 (all), 205 (up to modification year 18/1), 213 (up to modification year 17/2), 222 (up to modification year 17/2), 253 (up to modification year 19/1), the range can be reset by resetting the trip computer ("From reset", "From start" and "Day cycle counter"). After the reset, a value based on the certified range will be shown. For electric and plug-in hybrid vehicles of model series 205 (from modification year 18/2), 213 (from modification year 18/1), 222 (from modification year 18/1), 253 (from modification year 19/2) and model series 118, 167, 177, 206, 223, 247, 293, 295, 297 a reset is only possible by resetting the head unit to the factory settings. This will delete all saved customer data and any settings made (e.g. radio settings, navigation destinations). If necessary, therefore, back up the customer data onto a USB flash drive using the Backup function before performing a reset. As from vehicles with NTG 7, Mercedes me is used for the making the backup. After the reset, an empirical value is displayed that is based on normal use of the vehicle and the current climatic conditions (set temperature and outside temperature - commensurately higher values will be achieved if the air conditioning system is switched off). Depending on driving style, outside temperature and which power consumers are actually switched on, the achieved range may significantly exceed this range, but likewise may also fall significantly short of it. Further information on battery capacity and aging can be found in document SI47.70-P-0070A.
Associated Products (20)2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz S-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz GLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz S-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz S-Class2015 Mercedes-Benz S-ClassAssociated Documents - September 17, 2024•Document ID: 11008032Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-063502
- Date Added:
- September 25, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises/ squealing from the service brake in various driving situations and ambient conditions Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions. These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. (Extract from the owner's manual) If customer complaints are received, please proceed as follows: • Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it • Check whether the complaint can be reproduced and at which axle the noises occur (ideally together with the customer while driving) • Check the friction pairings of the affected axle for wear, mechanical damage or localized overheating damage. a) If this is the case, replace the damaged component parts and assess the brake again with regard to noise. b) If there no obvious visible or technical problems with the brake system, we recommend bedding in the brakes by following the procedure below: • Before trip, the mileage incurred must be clarified with the customer (approx. 50 km) • Select a suitable route • Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 100 km/h to 50 km/h (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1.5 km between brake applications • Finally drive approx. 5 km to allow the system to cool • Reassess the problem If this action fails to deliver the desired success, create a TIPS case with the following information: • Observe SI00.00-P-0086A • Have parts already been replaced? If yes, when and which parts (date, mileage)? • How is the customer's driving profile, and when/where is it reproducible? • Create a video/ sound file • Attach usable pictures of the brake components on the affected axle (important: including the back of the lining)
Associated Products (128)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class+ 108 moreAssociated Documents - September 16, 2024•Document ID: 11008056Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI07.70-P-078078
- Date Added:
- September 26, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine light on. Fault code P207273 - "Throttle actuator valve is blocked due to ice" stored. Engine may crank and not start. Fault code P210185 may also be stored. Cause Moisture freezing on throttle actuator during extreme low ambient temperatures. Remedy Update software of engine control module. Software increases throttle valve flapping after engine turned off to prevent moisture buildup.
Associated Products (40)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class+ 20 moreAssociated Documents - September 12, 2024•Document ID: 11007858Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI91.10-P-078305
- Date Added:
- September 17, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not available. A software update in the seat control unit does not solve the problem. The document will be updated once the reason has been analyzed and a remedy is available.
Associated Products (9)Associated Documents - September 10, 2024•Document ID: 11007753Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078301
- Date Added:
- September 13, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents