Mercedes-Benz EQB-Class Service Bulletins

172 manufacturer communications on file.

• May 8, 2026•Document ID: 11032576

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-070510

  Date Added:

  May 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please perform: 1. Disassemble bellows of steering column tube module. 2. Move steering column entirely out and entirely down. 3. Grease steering column on green-marked positions with a suitable brush (find pictures in attachment). 4. Move column up 1/4 of the way and grease again. 5. Continue until upper limit stop is reached. 6. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 7. If noise does not resolve, perform above procedure again and anywhere there are movement or friction points that the noise seems to be emanating from. 8. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 9. If noise still does not resolve, please open a TIPS case. For all other noises or if the above does not resolve, create a TIPS case Body, Chassis, and Entertainment inbox. Attach a detailed description of the noise complaint, images, and a recording of the noise. A detailed description includes: • Position of height and longitudinal adjustment when the noise occurs • If possible, locate affected component part on steering column • State any change in the noise when steering column component parts are touched (e.g. spring, etc.)

  Associated Products (64)

  2027 Mercedes-Benz CLA-Class2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class+ 44 more
  Associated Documents

  • DownloadMC-11032576-0001.pdf↗
• May 5, 2026•Document ID: 11032364

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.20-P-076623

  Date Added:

  May 6, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint • Insufficient heating output in vehicle interior • Customer describes a one-off, loud "plopping" noise during the journey Workshop findings: • Refrigerant line between refrigerant compressor and condenser is cracked • If listed line is cracked, please conduct the following tests 1. Are the fault codes B19A200 or P053400 current or stored in air conditioner control unit N10*1? 2. Check dryer cartridge at condenser for particles: Remove dryer cartridge, illuminate inlet of dryer cartridge using flashlight (A), and examine filter screen through outlet of dryer cartridge (B) -> see comparison picture bad/good Further possible signs for this fault profile are: • Refrigerant level clearly too low (target: 670 g): In this case, please first of all check where a leak is present in the system • Loud noises from compressor: If loud noises are coming from the compressor, this finding must be validated with the two tests specified above (check the dryer cartridges or the specified fault codes). Loud noises alone are no reason to replace the compressor, since these can be very subjectively perceived in individual cases. Cause The refrigerant line between the A/C compressor and capacitor may be damaged due to a high refrigerant temperature. Remedy If the tests listed have been carried out and the results correspond to the described fault profile, please carry out the following steps: If the tests listed have been carried out and the results correspond to the described fault profile, please carry out the following steps: 1. Flushing of the refrigerant circuit as per AR83.30-P-1785EQA 2. Then replace the following parts: • A/C compressor (***IMPORTANT: If the A/C compressor A0008304404 or A0008307704 is installed in the vehicle, it must be replaced by part number A0008307804***) • If the capacitor A0998301100 is installed, then replace the complete capacitor (including dryer cartridge and PT sensor). • If capacitor A0998301400/1500 is installed, only new dryer cartridge (A2938350500) • Refrigerant line between refrigerant compressor and capacitor (A2438308600) 3. To use the new refrigerant line A2438308600, the electric line for pressure sensor B161/2 must be extended using the adapter wiring harness A2435408724. • Disconnect plug from pT sensor • Route the adapter line A2435408724 to the newly positioned pT sensor and secure it with a cable tie to prevent chafing 4. Insert the blind plug from the adapter wiring harness onto the old sensor. 5. Check SAM (N10) for latest software. If necessary, perform software update. 6. Finally, please check whether all heating and cooling functions are working; if not, please create a TIPS case with the following information: • Detailed description of the customer complaint and the workshop measures carried out • Initial quick test • Photos of the filter screen of the dryer cartridge

  Associated Products (4)

  2025 Mercedes-Benz EQB-Class2024 Mercedes-Benz EQB-Class2023 Mercedes-Benz EQB-Class2022 Mercedes-Benz EQB-Class
  Associated Documents

  • DownloadMC-11032364-0001.pdf↗
• April 20, 2026•Document ID: 11031421

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI83.20-P-076623

  Date Added:

  April 22, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint • Insufficient heating output in vehicle interior • Customer describes a one-off, loud "plopping" noise during the journey Workshop findings: • Refrigerant line between refrigerant compressor and condenser is cracked • If listed line is cracked, please conduct the following tests 1. Are the fault codes B19A200 or P053400 current or stored in air conditioner control unit N10*1? 2. Check dryer cartridge at condenser for particles: Remove dryer cartridge, illuminate inlet of dryer cartridge using flashlight (A), and examine filter screen through outlet of dryer cartridge (B) -> see comparison picture bad/good Cause The refrigerant line between the A/C compressor and capacitor may be damaged due to a high refrigerant temperature. Remedy If the tests listed have been carried out and the results correspond to the described fault profile, please carry out the following steps: If the tests listed have been carried out and the results correspond to the described fault profile, please carry out the following steps: 1. Flushing of the refrigerant circuit as per AR83.30-P-1785EQA 2. Then replace the following parts: • A/C compressor (***IMPORTANT: If the A/C compressor A0008304404 or A0008307704 is installed in the vehicle, it must be replaced by part number A0008307804***) • If the capacitor A0998301100 is installed, then replace the complete capacitor (including dryer cartridge and PT sensor). • If capacitor A0998301400/1500 is installed, only new dryer cartridge (A2938350500) • Refrigerant line between refrigerant compressor and capacitor (A2438308600) 3. To use the new refrigerant line A2438308600, the electric line for pressure sensor B161/2 must be extended using the adapter wiring harness A2435408724. • Disconnect plug from pT sensor • Route the adapter line A2435408724 to the newly positioned pT sensor and secure it with a cable tie to prevent chafing 4. Insert the blind plug from the adapter wiring harness onto the old sensor. 5. Check SAM (N10) for latest software. If necessary, perform software update. 6. Finally, please check whether all heating and cooling functions are working; if not, please create a TIPS case with the following information: • Detailed description of the customer complaint and the workshop measures carried out • Initial quick test • Photos of the filter screen of the dryer cartridge

  Associated Products (4)

  2025 Mercedes-Benz EQB-Class2024 Mercedes-Benz EQB-Class2023 Mercedes-Benz EQB-Class2022 Mercedes-Benz EQB-Class
  Associated Documents

  • DownloadMC-11031421-0001.pdf↗
• April 16, 2026•Document ID: 11031580

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Note: Only implement Remedy 1 for model series 463 (from model year 2018) and model series 465. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11031580-0001.pdf↗
• April 2, 2026•Document ID: 11031256

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY

  Mfr Comm. #:

  LI72.20-P-075746

  Date Added:

  April 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.

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  Associated Documents

  • DownloadMC-11031256-0001.pdf↗
• March 14, 2026•Document ID: 11030070

  Service Campaign
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  NCU - 2025120002

  Date Added:

  March 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the DC charge-connection unit (DCCU) control unit does not correspond to current production specifications. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update software of DCCU control unit. This software update will enable compatibility with Plug & Charge functionality on the Tesla Supercharger network.

  Associated Products (4)

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  Associated Documents

  • DownloadMC-11030070-0001.pdf↗
• March 11, 2026•Document ID: 11029977

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-079533

  Date Added:

  March 12, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the initial warning messages are ignored in the same ignition cycle, additional warning messages, e.g. red HV warning message and yellow HV drive system warning message may be shown. The DC/DC converter has stored a combination of the following two fault code groups: 1. P0C3B00, P0E9700, P0E5400, P0C4000. 2. P1D0B00, P1CA000, U011500. In some cases, not all DTCs from one of these groups are triggered. 243: As a consequence, on vehicles with BMS30EB02, the DTC for the auxiliary assembly fuse P0E2F00 can be set. This triggers the yellow HV drive system warning message. In the ignition cycle in which the red 12 V fault message is displayed, the DC/DC converter does not support the 12 V on-board electrical system. This means the 12 V battery may be discharged in the event of longer use. Cause In individual ignition cycles, this may result in faulty wake-up behavior of the DC/DC converter. The DCDC DTCs and warning messages may appear with a time delay. When accessing the vehicle, the white (243/465) HV warning message is displayed. When the HV system is switched on (charging, 12V supports, precon, ignition on), the yellow HV drive system warning message is displayed on the 243 with BMS30EB02 (see below for details). When the vehicle is started/PT-ready (displayed in the IC), the red 12V battery warning message is displayed for 243 and 465. - This warning message indicates that the DC/DC was not properly initialized in the current cycle and the 12V on-board electrical system is not being supplied. Since the BMS on 243 uses the HV voltage value to check the auxiliary assembly fuse, the auxiliary assembly DTC can (with BMS30EB02) be stored as a consequence and the second (yellow) HV drive system warning message can be displayed in the IC. Remedy 243 EB330 (BMS30EB02): Update the DC/DC converter software to version A0019024327 + Erase fault memory. 465: Update the DC/DC converter software to version A0019024327 + Erase fault memory. !!! Important note: Problems relating to this topic must be invoiced on the damage code for the DC/DC converter 54720. !!

  Associated Products (5)

  2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2024 Mercedes-Benz EQB-Class2023 Mercedes-Benz EQB-Class2022 Mercedes-Benz EQB-Class
  Associated Documents

  • DownloadMC-11029977-0001.pdf↗
• March 10, 2026•Document ID: 11029964

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI32.25-P-070053

  Date Added:

  March 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low. The noises when steering can be caused by continuous contact of the end stop buffer with the damper tube. Remedy IMPORTANT: Do not apply document to vehicles outside of the listed validity range. The vehicle level must first be measured using the romess inclinometer (follow WIS instructions!) and the measured values should be compared with the target values in the Wheel Alignment online tool. If the vehicle level is out of tolerance, then the springs on the front axle must be replaced in order to correct the level. The currently installed springs can be pulled up in the XENTRY Parts Information tool through the corresponding selection. How to identify currently installed springs: • Check for colored dots on the front springs. • If no dots or color markings, please check if there is a parts label that is affixed to the spring. If the MB part number is listed, continue with process listed in the paragraph below. • If the part label does not contain an MB part number, is missing or illegible, please check for a barcode label with a 3 digit number. See "Spring Barcode" picture for example. Open a TIPS case with this number and list that it is from the barcode attached to the currently installed spring. • If none of the above references can be found, open a TIPS case. How to identify next spring in line with color dots: • Navigate to the parts catalog and enter the vehicle VIN/FIN. • Navigate to group 32 sub-group 054 (front spring strut) and find the spring. The spring listed in the parts catalog will have a "color marking" indicator. If the dots on the spring and the color listed in the parts catalog is the same then you have the part number of the currently installed spring. If it does not, then you need to clear the vehicle specific filter by using the funnel icon on the right side column of the page and clicking "no filter" at the top and then "apply filter" (see "Clear Vehicle EPC Filter" for how-to pictures). Proceed to finding the spring that matches the color dots on the vehicles currently installed spring. • In order to find the correct or next highest spring, the spring filter must be removed in the XENTRY Parts Information tool. • The spring item numbers are normally listed in sequence (observe and verify valid SA code for vehicle). The next strongest spring is selected by the ascending, next highest item number (Example: If the currently installed spring ends in "13 00" then then next spring in line is "14 00".) How to identify next spring in line with part number tag: • Navigate to the parts catalog and enter the vehicle VIN/FIN and the part number found from the spring. • In order to find the correct or next highest spring, the spring filter must be removed in the XENTRY Parts Information tool. To do this, you need to clear the filters by using the funnel icon on the right side column of the page and clicking "no filter" at the top and then "apply filter" (see "Clear Vehicle EPC Filter" for how-to pictures). • The spring item numbers are normally listed in sequence (observe and verify valid SA code for vehicle). The next strongest spring is selected by the ascending, next highest item number (Example: If the currently installed spring ends in "13 00" then then next spring in line is "14 00".)

  Associated Products (29)

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  Associated Documents

  • DownloadMC-11029964-0001.pdf↗
• March 9, 2026•Document ID: 11030088

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  March 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

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  Associated Documents

  • DownloadMC-11030088-0001.pdf↗
• March 9, 2026•Document ID: 11029959

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  March 11, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Note: Only implement Remedy 1 for model series 463 (from model year 2018) and model series 465. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11029959-0001.pdf↗
• March 4, 2026•Document ID: 11029927

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-073164

  Date Added:

  March 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state of charge (SOC) of the 12V primary battery drops below 45%. This message is displayed to safeguard the vehicle's starting ability. At the same time as the display appears in the instrument cluster, customers with a linked Mercedes me connect account also receive a push notification via the app/by email (if this function is activated). The battery must be charged to a state of charge (SOC) of at least 50%. To do this, an external charger can be connected (please comply with AR54.10-P-1133S) or the vehicle can be driven (by the customer) for 30 to 60 minutes. Please make customers aware of how the vehicle behaves: • If the vehicle is used for short journeys, the battery state of charge may slowly drop to less than 45% – a negative charge balance • A negative charge balance will also occur if the vehicle is used while stationary without running the engine, e.g. if the head unit is used, the ignition is switched on, or other comfort & convenience power consumers, e.g. seat heating/seat ventilation, are active. • An unlocked vehicle may increase consumption, because certain vehicle functions are actively kept ready for the customer. In combination with Keyless-Go or flush-mounted door handles, the vehicle may be woken up if the vehicle key is detected in the vicinity of the vehicle. The cause of the discharge can be identified with the aid of the onboard electrical system data in the EZS using XENTRY Diagnosis. See attached examples for identifying typical customer situations (e.g. operation with ignition on, operation of head unit while stationary or vehicle unlocked while parked). Vehicles with code B01+801: When charging while stationary, the 48V battery must have a state of charge (SOC) of 70% before the 12V primary battery, or the secondary battery in the case of code 503, can be charged. To ensure optimum battery care, please also comply with the existing Service Information documents regarding the handling of stock vehicles (SI54.10-P-0024A) and on remaining in transport mode (SI54.00-P-0004A) until immediately before handover to end customers. Special note: Do not replace any parts, if the message has occurred due to battery discharge as a result of the driving profile or the ignition being switched on (see attached examples); in such cases separate warranty and goodwill invoicing is not possible, as this is a normal on-board electrical system protection function. Likewise battery care and recharging do not qualify as a W&G case. Please advise customers accordingly regarding the above-mentioned issues relating to vehicle use.

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  Associated Documents

  • DownloadMC-11029927-0001.pdf↗
• March 2, 2026•Document ID: 11029919

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-070510

  Date Added:

  March 10, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please perform: 1. Disassemble bellows of steering column tube module. 2. Move steering column entirely out and entirely down. 3. Grease steering column on green-marked positions with a suitable brush (find pictures in attachment). 4. Move column up 1/4 of the way and grease again. 5. Continue until upper limit stop is reached. 6. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 7. If noise does not resolve, perform above procedure again. 8. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. 9. If noise still does not resolve, please open a TIPS case. For all other noises or if the above does not resolve, create a TIPS case Body, Chassis, and Entertainment inbox. Attach a detailed description of the noise complaint, images, and a recording of the noise. A detailed description includes: • Position of height and longitudinal adjustment when the noise occurs • If possible, locate affected component part on steering column • State any change in the noise when steering column component parts are touched (e.g. spring, etc.)

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  Associated Documents

  • DownloadMC-11029919-0001.pdf↗
• February 28, 2026•Document ID: 11029093

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  February 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

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  Associated Documents

  • DownloadMC-11029093-0001.pdf↗
• February 25, 2026•Document ID: 11029083

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI72.20-P-075746

  Date Added:

  February 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 double-click on the locking button As of modification year 22/1, by pressing and holding the locking button + double-clicking on the release tab On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.

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  Associated Documents

  • DownloadMC-11029083-0001.pdf↗
• February 24, 2026•Document ID: 11029061

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI47.70-P-076030

  Date Added:

  February 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The fault message and the fault memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For plug-in Model Series167, 206, 214, 223, 247, 254: Carry out software update and SCN coding for the control unit "N83 – AC charger for high-voltage battery (SG-LG)". For model series 243: Carry out software update and SCN coding for the control units "N116/5 – DC charge-connection unit (DCCU)" and "N83/11 – AC charger for high-voltage battery (SG-LG)"

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  Associated Documents

  • DownloadMC-11029061-0001.pdf↗
• February 24, 2026•Document ID: 11029023

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SERVICE BRAKES

  Mfr Comm. #:

  LI42.22-P-080281

  Date Added:

  February 25, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noise when the following conditions are met: • Pressing brake pedal or releasing accelerator pedal • High voltage battery state of charge (SOC) is >80% • Recouperation settings active (Intelligent, D-, or D) Cause The high voltage battery cannot achieve full recouperation from the electric motor due to the already high battery state of charge and is supported via the hydraulic portion of the brakes. The sound is from the hydraulic portion of the braking system. Remedy The noise is normal, no parts need to be replaced and no further action required.

  Associated Products (4)

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  Associated Documents

  • DownloadMC-11029023-0001.pdf↗
• February 24, 2026•Document ID: 11029025

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  February 25, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing of fogged/condensed LED headlamps and LED rear lamps on electric vehicles: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). 2. Connect battery backup via a charger. 3. Open the front-end flap and ensure sufficient ventilation. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in condensation, check the headlamp for malfunctions. (see Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A defective headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness according to LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. Note: With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. • Open ventilation system LI82.10-P-078302 • Closed ventilation system LI82.10-P-078304

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  Associated Documents

  • DownloadMC-11029025-0001.pdf↗
• February 14, 2026•Document ID: 11028815

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-079533

  Date Added:

  February 14, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the initial warning messages are ignored in the same ignition cycle, additional warning messages, e.g. red HV warning message and yellow HV drive system warning message may be shown. The DC/DC converter has stored a combination of the following two fault code groups: 1. P0C3B00, P0E9700, P0E5400, P0C4000. 2. P1D0B00, P1CA000, U011500. In some cases, not all DTCs from one of these groups are triggered. 243: As a consequence, on vehicles with BMS30EB02, the DTC for the auxiliary assembly fuse P0E2F00 can be set. This triggers the yellow HV drive system warning message. In the ignition cycle in which the red 12 V fault message is displayed, the DC/DC converter does not support the 12 V on-board electrical system. This means the 12 V battery may be discharged in the event of longer use. Cause In individual ignition cycles, this may result in faulty wake-up behavior of the DC/DC converter. The DCDC DTCs and warning messages may appear with a time delay. When accessing the vehicle, the white (243/465) HV warning message is displayed. When the HV system is switched on (charging, 12V supports, precon, ignition on), the yellow HV drive system warning message is displayed on the 243 with BMS30EB02 (see below for details). When the vehicle is started/PT-ready (displayed in the IC), the red 12V battery warning message is displayed for 243 and 465. - This warning message indicates that the DC/DC was not properly initialized in the current cycle and the 12V on-board electrical system is not being supplied. Since the BMS on 243 uses the HV voltage value to check the auxiliary assembly fuse, the auxiliary assembly DTC can (with BMS30EB02) be stored as a consequence and the second (yellow) HV drive system warning message can be displayed in the IC. Remedy 243 EB330 (BMS30EB02): Update the DC/DC converter software to version A0019024327 465: Perform reset of the DC/DC converter, e.g. through a BUS idle or by clearing the fault memory, to exit the faulty state. Update the DC/DC converter software to the latest version. !!! Important note: Problems relating to this topic must be invoiced on the damage code for the DC/DC converter 54720. !!!

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  Associated Documents

  • DownloadMC-11028815-0001.pdf↗
• February 13, 2026•Document ID: 11028826

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI47.70-P-076030

  Date Added:

  February 17, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-voltage battery (SG-LG)". The fault message and the fault memory entry can also appear at the beginning of the charging pause during delayed charging. Both only occur in combination with active pre-entry climate control. Cause Software in control unit "N83 - AC charger for high-voltage battery (SG-LG)". Remedy For the plug-in hybrid model series 118, 167, 206, 214, 223, 247, 254: Carry out software update and SCN coding for the control unit "N83 – AC charger for high-voltage battery (SG-LG)". For model series 243: Carry out software update and SCN coding for the control units "N116/5 – DC charge-connection unit (DCCU)" and "N83/11 – AC charger for high-voltage battery (SG-LG)"

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  Associated Documents

  • DownloadMC-11028826-0001.pdf↗
• February 13, 2026•Document ID: 11028809

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  NCU - 2025090001

  Date Added:

  February 13, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the TIREFIT sealant bottle may not meet specifications. The possibility exists that the sealant bottle may leak or may have otherwise been removed from the vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.

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  Associated Documents

  • DownloadMC-11028809-0001.pdf↗