Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11324379May 13, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF BUCKHEAD LOCATED A: 2799 PIEDMONT RD NE, ATLANTA, GA 30305, AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324100May 11, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE GLASS PANEL DETACHED FROM THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY AND INSPECTED THE VEHICLE AND CONFIRMED THAT THE GLASS PANEL HAD DETACHED FROM THE VEHICLE. THE GLASS PANEL WAS NOT RETRIEVED. ADDITIONALLY, THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD ENTER THE CABIN OF THE VEHICLE. MERCEDES-BENZ OF CUTLER BAY (10701 SW 211 ST, CUTLER BAY, FL 33189, (305) 251-0345) WAS CONTACTED AND INFORMED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) AS A POSSIBLE SOLUTION FOR THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,900.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324101May 11, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES-BENZ OF ATLANTA SOUTH (LOCATED AT 3775 ROYAL S PKWY, ATLANTA, GA 30349), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324172May 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT AFTER REFUELING HIS VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT FLASHED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157) WHERE THE MECHANIC DISCOVERED A CRACK IN THE FUEL LINE THAT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) WITH HIS FAILURE HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323618May 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323471May 6, 2020
ELECTRICAL SYSTEM
REGARDLESS OF DRIVING THROUGH CITY STREETS, EXPRESSWAY OR IN PLACE THE SCREEN TO MY VEHICLE DISPLAYS 'STOP VEHICLE SHIFT TO PARK LEAVE ENGINE RUNNING' WITH AN IMAGE OF A BATTERY ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323032May 2, 2020
AIR BAGS
THE RECALL ON MY VEHICLE'S AIRBAG WAS ANNOUNCED OVER A YEAR AGO, AND THE PARTS ARE STILL NOT AVAILABLE. SINCE THE ISSUE COULD LEAD TO FATAL INJURY, I DON'T BELIEVE THAT THIS IS BEING HANDLED IN A TIMELY MANNER, ESPECIALLY SINCE A REMEDY IS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322976May 1, 2020
ELECTRICAL SYSTEM, STEERING
ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322396April 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IT WAS MY IPHONE THAT GOT HACKED FIRST, THERE WERE THESE HEAT LASERS STARTED TO TARGET ME, ONE DAY I WAS SLEEPING IN MY CAR, THE CAR WAS PARKED IN A PARKING GARAGE, THE CAR WAS TURNED OFF AND ALL OF A SUDDEN THE CAR JUST STARTED DEFROSTING. YES, MY DEFROSTS CAME ON AND MY WINDOWS BEGIN TO FOG UP. NEXT, I STARTED TO NOTICE THOSE SAME "HEAT LASERS" THAT WERE TARGETING ME FROM MY IPHONE ARE CONSTANT ON MY HEAD AND STOMACH WHILE I'M DRIVING MY CAR. ALSO, A SYMBOL STARTED TO APPEAR ON MY DASHBOARD, LATER DISCOVER IT WAS THE "AUXILIARY BATTERY" ., THEN MY LIGHTS ARE ALWAYS FLICKING, AND WHEN I HAVE THE HEAT OR AIR CONDITION ON, THEY ARE NOT AS COLD OR HOT, THE TEMP WAS BEING TAMPERED WITH, AS IF THE CAR WAS ADJUSTING THE CONTROLS. NOW, A GREEN LIGHT SYMBOL IS CONSTANTLY APPEARING ON MY DASHBOARD, SO THE HACKERS WERE USING MY "AUXILIARY BATTERY" , NOW THEY ARE USING THE "LIGHTS" ON MY CAR TO TARGET ME NOW. YES, THIS HACKER, HACKED AND IS ATTACKING ME WITH SOME TYPE OF LASER WHILE DRIVING MY CAR. THIS HAPPENED FEBUARY 11, 2020 WHEN MY CAR BEGIN TO DEFROST ON ITS OWN. NOW, IM IN THIS NIGHTMARE, AT THE HANDS OF A HACKER TARGETING ME, WITH SOME "HEAT LASERS" I FILED A COMPLAINT WITH THE FBI (INTERNET CRIME COMPLAINT CENTER) BECAUSE OF THE HEAT LASERS, I'VE BEEN EXPERIENCING WHILE DRIVING. I HAVE BEEN TO THE DOCTOR ON SEVERAL OCCASION DUE TO THE 'HEAT LASER TARGETING MY BODY/ORGANS., ON 04/17/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322445April 27, 2020
STEERING
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V252000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322309April 26, 2020
AIR BAGS
TAKATA AIR BAG ON PASSENGER SIDE FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322038April 23, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF BILLINGS (3045 KING AVE W, BILLINGS, MT 59102), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BE AVAILABLE AUGUST OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321947April 22, 2020
FUEL/PROPULSION SYSTEM
MY 2011 C300 SMELLS LIKE GASOLINE INSIDE AND OUTSIDE AFTER I FILL THE TANK. THE SMELL SUBSIDES AFTER THE GAS TANK REACHES ABOUT HALF TANK MARK. DURING MY RESEARCH I CAME ACROSS A FUEL SYSTEM RECALL: NHTSA CAMPAIGN ID NUMBER: 12V557000 / MANUFACTURER CAMPAIGN NUMBER: 2013010004. MY 2011 C300 IS ONE OF THE VEHICLES LISTED. I CONTACTED MERCEDES BENZ CUSTOMER CARE AT 800-367-6372; CUSTOMER CARE STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CURRENT MILEAGE IS 78,381
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321542April 19, 2020
AIR BAGS
I WASN'T SPEEDING BUT I DID HIT MY BRAKES BECAUSE I WAS ABOUT TO MISS MY EXIT AND MY AIR BAG JUST EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321521April 18, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CODE P0002. ACCELERATING IN ANY FORM FROM THE STREET OR ESPECIALLY THE HIGHWAY MERGING ON, THERE IS A SUPERIOR LOSS OF POWER/ACCELERATION. VERY DANGEROUS AS YOU ARE A HAZARD COMING INTO THE HIGHWAY AND DO NOT HAVE ADEQUATE ACCELERATION WHEN ON RAMPS ARE A VERY SHORT DISTANCE. I BELIEVE IT'S THE HIGH PRESSURE FUEL PUMP AS COUNTLESS OTHERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321525April 18, 2020
VISIBILITY/WIPER
HEARD SOMETHING CRACK AND THE FOUND LATER PLASTIC PIECES OF THE SHOE ON THE RIGHT SIDE ON THE SUNROOF IN THE RAIL OF THE SUNROOF. IT WAS THE RAIL GUIDE SHOE. THE MECHANIC ADVISED ME THE ENTIRE ROOF WOULD NEED TO COME UP, INCLUDING HEADLINER. HE ALSO SAID YOU'D NEED TO REPLACE RAILS, WHICH SOUNDS A BIT MUCH FOR A PLASTIC SHOE. I AGREED, IT'S RIDICULOUS THAT THESE ARE MADE OF PLASTIC. 4 THOUSAND DOLLARS TO FIX IT. I BEEN SEEING A LOT PEOPLE COMPLAINING ABOUT THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321240April 15, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF JACKSONVILLE LOCATED AT (10231 ATLANTIC BOULEVARD, JACKSONVILLE, FL 32225 (855) 979-0550) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321242April 15, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321129April 14, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SALT LAKE CITY (575 S STATE ST, SALT LAKE CITY, UT 84111) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS CALLED THE DEALER NUMEROUS OF TIMES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321142April 14, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF EDISON - A RAY CATENA DEALERSHIP (910 US-1, EDISON, NJ 08817), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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