Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11233775July 22, 2019
ENGINE
KNOWN FAULT OF RATTLING NOISE AFTER ENGINE START FOR SEVERAL SECONDS 07-16-2013 ENGINE 276, ENGINE 278, ENGINE 157 TOPIC NUMBER VERSION DESIGN GROUP DATE VALIDITY REASON FOR CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233810July 22, 2019
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS PARKED, THE HEADREST AIR BAGS BURST ON THEIR OWN WITHOUT WARNING. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ (LOCATED AT 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,352.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233913July 22, 2019
FUEL/PROPULSION SYSTEM
FUEL LEAKING INTO MAIN CABIN. POOL OF FUEL RESTING ON TOP OF THE FUEL SENDING UNIT LOCATED UNDER PASSENGER REAR SEAT. DRAINING INTO BACK OF SEAT AREA. PARTICULARLY NOTICEABLE UPON NEW FILLING OF TANK OR DRIVING ON CURVY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233943July 22, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEES MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233932July 22, 2019
ELECTRICAL SYSTEM
I WAS LEAVING WORK. I UNLOCKED THE VEHICLE WITH THE KEY FOB, PLACED THE KEY FOB IN THE IGNITION, AND IT FAILED TO START. I WAS LEFT STRANDED WITHOUT A WAY TO LEAVE. I HAVE BEEN TOLD MY PROBLEM LIES WITHIN A "FAULTY IGNITION SWITCH" THAT ONLY MB CAN REPAIR. I HAVE BEEN TOLD THIS IS A COMMON PROBLEM AMONG THE C-CLASS MODELS AND I AM HOPING MB CAN ADDRESS THE ISSUE WITH A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233472July 19, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE SMELLED OF A GAS LEAK. THE ISSUE WAS MENTIONED TO SERVICE ADVISORS BUT DISMISSED AS A NON-ISSUE. THE ISSUE PERSISTED CAUSING BREATHING PROBLEMS AND LIGHT HEADEDNESS. AFTER TWO SERVICE VISITS THE ISSUE WAS STILL NOT ADDRESSED. CONVENIENTLY AFTER 150,000 MILES THE SERVICE DEPARTMENT WAS ABLE TO FIND THE ISSUE, BUT THEN STATED THAT IT WAS NO LONGER COVERED UNDER WARRANTY. PREVIOUS TIMES THE CAR WAS BROUGHT IN UNDER 150,000 MILES THEY WERE NOT ABLE TO FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232985July 18, 2019
ENGINE
HELLO, THIS IS A FLAW IN THE MERCEDES M271 ENGINE. AFTER A CERTAIN AMOUNT OF MILAGE THE CAMSHAFT AND TIMING CHAIN HAVE BEEN MALFUNCTIONING IN MOST MERCEDES C250 CARS. THE DEALER IS ASKING $4400 FOR THE REPAIR, AND MERCEDES DID A RECALL ON IT YEARS AGO THE CAMSHAFT ADJUSTER SOLENOID IS VERY FAULTY AS IT HAPPENS TO MOST C250 VEHICLE OWNERS. EVER SINCE IT HAPPENED TO MY OWN CAR EVERY TIME I START IT SOUNDS LIKE ITS ABOUT TO BLOW UP. THE CHECK ENGINE STAYS ON EVERY DAY, SOMETIMES IT'LL GO IN LIMP MODE AND I WOULD CAREFULLY TAKE THE CAR OFF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233088July 18, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE RECALL NOTIFICATION WAS RECEIVED A FEW YEARS AGO. THE CONTACT SPOKE WITH MERCEDES-BENZ OF MANCHESTER (875 GOLD STREET, MANCHESTER, NH 03103, (603) 669-6788), BUT THEY DID NOT HAVE ANY INFORMATION REGARDING THE REMEDY. THE RECALL WAS STILL UNDER LITIGATION WITH TAKATA. THE DEALER STATED THAT ONCE A RESOLUTION WAS DETERMINED, THEY WOULD KNOW HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233158July 18, 2019
POWER TRAIN
TRANSFER CASE NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232555July 16, 2019
EXTERIOR LIGHTING
TAIL LIGHT WIRING FOR 2010 MERCEDES C300 WAS REPLACED UNDER THE RECALL ISSUED IN 2014. TAIL LIGHT WIRING IS CURRENTLY EXPERIENCING BURNING/MELTING DUE TO INSUFFICIENT GROUND WIRE CAPACITY (ISSUE OF ORIGINAL RECALL). MERCEDES DEALERSHIP WILL NOT REPLACE THE PARTS UNDER RECALL PROCEDURES AND IS REQUIRING PAYMENT FOR REPLACEMENT. TAIL LIGHTS CURRENTLY INTERMITTENTLY WORK BUT EXPERIENCE TOTAL FAILURE OF ALL TAIL LIGHTS (INCLUDING BRAKE, TURN INDICATOR, ETC) WHEN NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232189July 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED INTO A SECOND VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11232196July 16, 2019
STEERING
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH THROUGH AN INTERSECTION, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO OTHER VEHICLES. THE DRIVER SUSTAINED NECK, BACK, AND CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. A SECOND PERSON WAS INJURED FROM THE SECOND VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11232247July 16, 2019
STEERING
I RECEIVED A LETTER FROM MERCEDES-BENZ USA, LLC IN JANUARY 2019 REGARDING A RECALL INVOLVING A LOCKNUT IN THE STEERING RACK WHICH MIGHT HAVE INTERNAL MATERIAL CRACKS AFFECTING MY MAKE/MODEL/YEAR OF CAR. I HAVE SINCE PERIODICALLY CHECKED THE WEBSITE (WWW.MBUSA.COM/RECALL) FOR A SOLUTION TO REMEDY THIS ISSUE, BUT TO DATE (7/16/19) IT IS STILL LISTED AS AN ON-GOING SAFETY RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." AS THE RECALL LETTER STATES, "IN CERTAIN DRIVING SITUATIONS INVOLVING LOW-SPEED MANEUVERS, LARGE LATERAL FORCES COULD CAUSE THE LOCKNUT TO BREAK. AS A RESULT, THE STEERING COULD FAIL WHICH WOULD INCREASE THE RISK OF A CRASH." IT IS QUITE DISCONCERTING THAT A RECALL WHICH COULD POTENTIALLY HAVE SAID AFFECT HAS STILL NOT BEEN REMEDIED IN OVER 7 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232227July 16, 2019
FUEL/PROPULSION SYSTEM
POWER LOSS WHEN ACCELERATING. I PULLED OUT IN TRAFFIC AND ACCELERATED BUT...I LOSS POWER AND ALMOST GOT RUN OVER FROM THE ONCOMING TRAFFIC!!! MAJOR SAFETY ISSUE. ENGINE LIGHT COMES ON! THIS IS A HORRIBLE ISSUE FOR ANYONE THAT HAS EXPERIENCED THIS PROBLEM. I'M HOPING THERE HASN'T BEEN ANY FATALITIES DO TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231867July 15, 2019
AIR BAGS
TWO YRS AGO RECEIVED LETTER STATING TAKATA AIRBAG ON FRONT PAX SIDE IS DEFECTIVE. HOWEVER, TIMELINE TO REPAIR IS CONTINOUSLY BEING PUSHED BACK EACK YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231294July 15, 2019
AIR BAGS
2012 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231909July 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT WAS RECENTLY NOTIFIED BY MERCEDES OF AN UNKNOWN RECALL REGARDING THE PASSENGER SIDE AIR BAG. THE CONTACT CALLED MERCEDES-BENZ OF WAPPINGERS FALLS (134 OLD POST RD, WAPPINGERS FALLS, NY 12590, (845) 298-0600) AND WAS INFORMED THAT THEY WERE STILL WAITING ON A REMEDY FOR THE AIR BAG. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231922July 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232122July 15, 2019
ENGINE
WHEN THE VEHICLE IS STATIONARY, IT TAKES FOUR CLICKS TO TURN OVER. AFTER TURNOVER, IT IDLES ROUGH, AND MAKES A RATTLE NOISE AROUND 1500 RPM. MERCEDES RAN A DIAGNOSTIC AND SAID IT WAS A P034062 CODE AND RECOMMENDED REPLACING CAMSHAFT ADJUSTERS AND CAMSHAFT ADJUSTER MAGNET AND SEALS. THE COST WAS $4500. THIS IS A VERY COMMON PROBLEM IN THESE MERCEDES AND I BELIEVE THEIR SHOULD BE A RECALL AS THIS COULD CAUSE ENGINE DAMAGE WHILE DRIVING OR POSE A SIGNIFICANT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231677July 14, 2019
UNKNOWN OR OTHER
I HAD AN INJURY IN THE MILITARY AND IT LEFT ME WITH SOME FORM OF TBI. THE CHEMICALS IN THE CAR FROM THE TIME OF PURCHASE TO THE TIME OF SELL LEFT ME WITH A LARGE AMOUNT OF AMNESIA AND AT TIMES PAIN THROUGHOUT THE BODY, ITS NOT SOMETHING THAT'S EASILY REMEDIED. THE TIMES FROM THE CHEMICALS IN THE VEHICLE ALWAYS CAUSED A PROBLEM. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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