Mazda Protege Complaints (1997)

66 consumer complaints on file.

#10367075November 22, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 MAZDA PROTG DX. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE INSPECTION, THE MECHANIC INFORMED HIM THAT BOTH THE FRONT AND REAR BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/11/11 *BF UPDATED 11/30/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068748January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043933October 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT ILLUMINATED AND ACCELERATION IS POOR.*MR ENCLOSED ARE COPIES OF THE RECEIPTS AND SERVICE BULLETIN ISSUED IN REFERENCE TO THE DEFECTIVE VEHICLE. *CB THE CONSUMER STATED THE PROBLEM WAS FINALLY IDENTIFIED AS A FAULTY VALVEIN CYLINDER #1. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038858September 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
AFTER INVESTIGATING "CHECK ENGINE LIGHT" OVER A PERIOD OF 5 MONTHS, IT WAS DETERMINED THAT A VALVE PROBLEM IN THE FIRST CYLINDER WAS CAUSING A LACK OF COMPRESSION AND POOR ENGINE PERFORMANCE. 2 OXYGEN SENSORS WERE REPLACED, AS WELL AS 8 VALVES AND OTHER PARTS, TO SOLVE THE PROBLEM. WE SPENT A TOTAL OF $1791.78 BEFORE THE CAR WAS FIXED. WE LEARNED FROM OUR MAZDA DEALER THAT A SERVICE BULLETIN WAS ISSUED 6/10/98 THAT COVERED THIS PROBLEM. WE COMPLAINED TO THE DEALERSHIP AND THE MAZDA AREA REP, AND NO REIMBURSEMENT WAS ISSUED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020404June 4, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765324August 7, 2002
AIR BAGS:FRONTAL
AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#764163July 12, 2002
SEATS:FRONT ASSEMBLY:RECLINER
FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#566438July 8, 2002
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR
THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012946June 28, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8008186April 22, 2002
POWER TRAIN:MANUAL TRANSMISSION
OVERDRIVE LIGHT KEEPS COMING ON, WHEN SHIFTING VEHICLE WILL KICK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007646April 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
LIGHTS KEPT COMING ON, OVERDRIVE SENSOR. CONSUMER WAS TOLD BY MECHANIC THAT IT FUSE WAS BLOWN, IT HAPPENED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755816December 19, 2001
STRUCTURE:BODY:DOOR
POWER LOCKS WERE REPLACED TWICE BY COVINGTON PIKE MAZDA (TN) AND ONCE BY CASCADE MAZDA DEALER(OH, 44221). THIS IS THE FOURTH TIME, MY LOCKS HAVE DETERIORATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000869December 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, INTERIOR LIGHTING
BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755095November 29, 2001
SUSPENSION:REAR, POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING
RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752047September 10, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE
ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751239August 27, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHEN I TURNED ON THE IGNITION PUT 3 DENTS IN THE HOOD, MAZDA BATTREY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746998June 18, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
CAR ALWAYS WOULD SPEED UP OR IDLE DOWN AT DIFF. TIMES ONCE WENT TO 3000 RPMS HAD TO SHUT ENGINE OFF KILLED AT STOP SIGNS HOLIDAY CHANGED DIFF COMPONENTS BUT COULD NOT STOP THE IDLING AND LURCHING FORWARD PROBLEM ALSO AT DIFF TIMES IT WOULD IDLE DOWN AND STALL OR JUST IDLE UP AND DOWN TIL I WOULD SHUT IT OFF AND RESTART OR JUST STOP ON THE GAS THIS IDLING UP AND LURCHING FORWARD HAS AT DIFF TIMES ALMOST CAUSED AN ACCIDENT BY GOING FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888802May 21, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WIPER LINKAGE FAILED, CAUSING INOPERATIVE WINDSHIELD WIPERS. DEALER WAS NOTIFIED, AND INFORMED CONSUMER IT WAS NOT COVER UNDER A MANUFACTURER'S RECALL. *AK THE CONSUMER PURCHASED REPLACEMENT PARTS AND THE PROBLEM WAS SOLVED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727932August 14, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MAZDA PRO HAD ELECTRICAL PROBLEMS RESULTING IN 2 ENGINE FIRES IN 3-4 MONTHS AFTER PURCHASE. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#727784August 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS:FRONTAL
1) AIRBAG DIDNT DEPLOY DURING A RIGHT ANGLE (T BONE) ACCIDENT AT AN INTERSECTION .. THE DRIVER (ME) SYSTAINED HEAD AND FACE / CHEST INJURIES. 2) SINCE NEW THE RIGHT REAR BRAKE ON MY NON ABS CAR LOCKES UP VERY EASILY, AND HAS CAUSED A SPIN OUT IN SEVERAL CASES, ON WET SURFACES. A DEALER TRIED TO DO SOMETHING, BUT IT HAS NOT CORRECTED THE PROBLEM. FURTHER, WHEN I WROTE MAZDA CUSTOMER SERVICE HQ, THEY SIMPLY SAID TO GO BACK TO A DEALER FOR THEIR JUDGEMENT / ACTION TO CORRECT THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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