Mazda Protege Complaints (1993)

44 consumer complaints on file.

#10420026August 18, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1993 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED AND REMAINED STUCK. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED AS TO WHY OTHER MAZDA VEHICLES WERE RECALLED FOR THE SEAT BELTS BUT NOT THE PROTEGE. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 237,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279574August 6, 2009
SEAT BELTS
1) I HAVE A 93 MAZDA 323/PROTEGE AND THE SEAT BELT WERE RECALLED ACCORDING TO THE WEB SIT SAFERCARS.GOV. NHTSA ID NO.97V211000 2)THE SEAT BELT LIGHT WAS ON MY VEHICLE AND THE BELT REFUSES TO MOVE ON THE RAIL SOME TIMES. IN ADDITION THE BUZZER COMES ON WHILE I AM DRIVING AND THE BELT TENDS TO MOVE SLIGHTLY UP AND DOWN WHILE I AM DRIVING. 3) I TOOK THE CAR INTO MAZDA TO HAVE IT LOOKED AT AND THE DEALER SAID THAT ITS GOING TO BE $ 98.95 TO HAVE THE CAR LOOKED AT. IF THEY FIND A PROBLEM THAT IS DIRECTLY RELATED TO THE PARTS ON THE RECALL THEY WOULD REPAIR IT. I LEFT THE CAR AT THE SHOP FOR MORE THAN 3 FULL DAYS AND THEY SAID THAT THE PROBLEM IS NOT FROM THE RAILING, AND ALSO THAT THERE IS NO RECALL FOR THE SEAT BELTS BUT INSTEAD IT WAS A SPECIAL SERVICE PROGRAM BY MAZDA. THE DEALER SAID THAT THE CENTER SEAT BELT RETRACTION UNIT HAS GONE BAD AND NEEDS TO BE REPLACED AND ALSO THAT THE DOOR SWITCH FOR THE AUTOMATIC SEAT BELT IS STARTING TO GO BAD. I CALLED MAZDA HEAD QUARTER UNIT AND SPOKE TO STEVE A CUSTOMER SERVICE AGENT AND HE FIRST SAID THAT THEY WOULD REPLACE THE DOOR SWITCH FREE OF CHARGE EVEN THOUGH THE 12 YR EXTENDED WARRANTY HAS EXPIRED. I WENT BACK TO THE DEALER SHIP 2 DAYS LATER TO SEE WHAT IS THE PROGRESS AND TOLD ME THAT THEY ARE NOT GOING TO PERFORM ANY REPAIRS. I CALLED STEVE AND HE SAID THAT AFTER AGAIN TALKING TO THE SERVICE MANAGER THAT THE PROBLEM IS NOT THEIR FAULT. WHEN I PICKED UP MY CAR I ASKED TO SERVICE MANAGER WHAT COULD HAPPEN IT THE PARTS ARE NOT REPLACED AND I GET IN A CRASH, HE ANSWERED THAT IF I DON'T PAY THEM TO FIX THE SEAT BELT SYSTEM, THERE IS A CHANCE THAT THE SEAT BELT UNIT WILL NOT LOCK IN TIME TO KEEP THE FRONT OCCUPANTS SEATED. SO IN CONCLUSION THE MAZDA DEALER DOES NOT GUARANTY THE SEAT BELTS WILL FUNCTION PROPERLY IN THE EVENT OF A CRASH. CHARGED ME 99 DOLLARS TO INSECT THE BELTS WHICH THEY THEM SELF SAID THAT ACCORDING TO THEIR DATA BASE WERE NEVER INSPECTED. AND SAID THAT ITS GOING TO COST MINIMUM $ 900 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086458August 9, 2004
SEAT BELTS:FRONT:WEBBING
THE DRIVER'S SIDE AUTOMATIC SEATBELT GOT STUCK IN THE MIDDLE OF THE TRACK AND WOULD NO LONGER HOLD THE DRIVER IN THE SEAT IN CASE OF AN ACCIDENT. THE DEALER WOULD NOT FIX IT PROPERLY AND REPLACEMENT OF THE SEATBELT IS FAR TOO COSTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086136August 4, 2004
SEAT BELTS:FRONT
NOTHING LED UP TO THE FAILURE, ONE DAY THE PASSIVE SEATBELT JUST WENT ABOUT HALF-WAY UP THE TRACK, THEN IT STOPPED AND A GREASY CABLE POPPED OUT OF IT. WORST OF ALL, MAZDA'S EMERGENCY HANDLE WHICH IS SUPPOSED TO TURN AN INTERNAL HEX NUT TO MOVE THE SEATBELT REARWARD ONLY MADE ABOUT ONE TURN UNTIL IT GOT STIFF AND PUTTING ANY MORE FORCE ON THE EMERGENCY HANDLE CAUSES IT TO SLIP AND ROUND OFF. TRYING TO FORCE THE PASSIVE SHOULDER BELT BUCKLE REARWARD BY HAND DOESN'T WORK EITHER, IT'S EXTREMELY STIFF AND WHEN IT WILL MOVE (WHICH IS ONLY SLIGHTLY) THE CABLE COMES OUT EVEN FURTHER. THIS LEAVES THE SEATBELT IN A POSITION WHERE IT WON'T HOLD THE DRIVER IN THE SEAT INCASE OF A CRASH, AND IF THE SEATBELT IS LEFT PLUGGED IN IT DRASTICALLY REDUCES VISIBILITY OUT OF THE DRIVER'S SIDE WINDOW. I TOOK THE CAR TO MAZDA DEALER NUMBER 10158 ABOUT THE NHTSA RECALL ID NUMBER 97V211000 BUT THE DEALER SAID IT DIDN'T APPLY TO MY CAR AND THEY QUOTED A PRICE OF NEARLY $800 TO FIX THE SEATBELT. A FRIEND OF MINE WHO ALSO HAS A 93 PROTEGE HAD THE SAME PROBLEM WITH THE PASSIVE SEATBELT THREE YEARS AGO. SHE TOOK IT TO A DIFFERENT DEALER AND THEY ALSO WOULD NOT HANDLE THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007623February 17, 2003
ELECTRICAL SYSTEM:HORN
THE HORN GOES OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002359January 8, 2003
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
CONSUMER STATES WHILE DRIVING THE HORN GOES OFF BY ITSELF. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001827January 2, 2003
ELECTRICAL SYSTEM:HORN
CONSUMER STATES THE VEHICLE HORN GOES OFF BY ITSELF.DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009984May 16, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT THE SEAT BELT ON THE DRIVER AND PASSENGER SIDE DOES NOT RETRACT ANY MORE. CONTACTED DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002987January 28, 2002
SEAT BELTS
AUTOMATIC RESTRAINT BELTS DO NOT FUNCTION UNLESS VEHICLE HAS WARMED UP TO A CERTAIN TEMPERATURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755441December 8, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC HEADLIGHT LENSES HAVE LOST THEIR TRANSPARENCY WITHOUT ANY DAMAGE OR NEGLECT IN CARE. THE NIGHTTIME ILLUMINATION HAS BEEN GREATLY REDUCED. WHILE THIS HAS NOT OCCURRED IN AN OLDER '89 MAZDA 626 WE HAVE OWNED SINCE NEW, I HAVE NOTICED THIS TYPE OF PLASTIC HEADLIGHT LENS OPACITY IN EARLY '90'S FORD ESCORTS AND DODGE/PLYMOUTH NEONS. I CAN RECALL WHEN IN 1966-67, THE US GOVERNMENT PROHIBITED EXTERNAL HEADLIGHT LENSES (AS IN VW BEETLES) BECAUSE VISIBILITY COULD BECOME REDUCED IN CERTAIN SITUATIONS DUE TO FOGGING OR ICE/SNOW BUILDUP. WHY IS IT THAT SOME MANUFACUTURERS CAN NOW HAVE THESE PLASTIC "EXTERNAL" LENSES (E.G. NOT SEALED BEAM) THAT HAVE COMPOUNDS AFFECTED BY AGING (NOT DAMAGE OR NEGLECT) THAT BRING ON A CONDITION THAT THE NHTSA EXPRESSLY TRIED TO AVOID IN THE LATE 1960'S. I SHOULD ADD THE CONSUMER CAN REMEDY THIS SITUATION ONLY BY INVESTING MANY HUNDREDS OF DOLLARS FOR OEM OR AFTERMARKET REPLACEMENTS, WITHOUT ANY FAULT OF THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753813October 28, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WINDOWS-DRIVER SIDE POWER ASSISTED WINDOW FAILURE TO GO UP/DOWN, CONTROL WOULD NOT FUNCTION, HAD TO REASSEMBLE WINDOW AND REPLACE MASTER POWER WINDOW CONTROL UNIT. COMPLETE BRAKE FAILURE @ 155,000MI. ALL COMPONENTS HAD TO BE REPLACED. WAS NOT ACTIVLY DRIVING WHEN FAILURE NOTICES. NO ACCIDENT OR INJURY. THROTTLE COMPONENT- TEMPERATURE CENSOR HAD TO BE REPLACED. THROTTLE WOULD SPARATICALLY GIVE OUT, CAUSING A TRAFFIC HAZARD. (I.E. COULD BE ON HIGHWAY DOING 55MPH, CENSOR WOULD MISDETECT ENGINE STATUS CAUSING THROTTLE TO GO DOWN AND SPEED TO INVOLUNTARILY AND DRASTICALLY DECREASE) DRASTIC AND EXTENSIVE DIAGNOSTICS AND TESTING REQUIRED TO EVALUATE AND SOLVE PROBLEM. SEATBELTS-POWER-SEATBELT WARNING LIGHT GOES OFF WHEN SEATBELT PROPERLY ENGAGED. CONTACTED DEALER AND WAS TOLD SENSOR MAY BE "STICKY/DIRTY" AND NOTHING COULD BE DONE ABOUT IT. WAS TOLD TO TRY TO DISASSEMBLE AND CLEAN OUT. DID NOT USE RECOMMENDATION DUE TO THE FACT THAT THIS COULD MAKE THE PROBLEM MUCH WORSE, SO WARNING CONTINUES TO RANDOMLY COMES ON WHEN DRIVING. EXHAUST SYSTEM- COMPLEATLY REPLACED. DEEMED INADEQUATE. CAUSED CARBON MINOXIDE LEAK IN VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894748August 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
COOLANT COMING THROUGH CRACKS IN RADIATOR. COOLANT IS BLOWING ON ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889407May 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VERY FIRST TIME BRAKES ARE APPLIED TO STOP VEHICLE AND THE WEATHER IS COLD, BRAKES FAIL TO ENGAGE, AND CONSUMER HAS TO PUMP BRAKES FOR THEM TO WORK. DEALERSHIP STATED THAT THERE WAS CONDENSATION IN "CHECK BALL" THAT WOULD FREEZE, PREVENTING PROPER FUNCTION OF BRAKE SYSTEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741603February 27, 2001
SEAT BELTS
THE SEATBELT DOES NOT RUN ALONG THE TRACK. I HAVE FIXED IT ONCE AND THE OWNER BEFORE ME ALSO HAD IT FIXED WHEN IT WAS RECALLED AND IT IS NOW BROKEN FOR A THIRD TIME. I DON'T THINK THAT IF IT WAS FIXED CORRECTLY THE FIRST TIME I WOULD STILL BE HAVING PROBLEMS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881535February 27, 2001
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT WILL NO LONGER MOVE ON TRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558134December 14, 2000
SEATS
CONSUMER RECEIVED RECALL FOR THE FRONT DOOR LATCH FOR IMPROPER OPERATION OF THE AUTOMATIC SEAT BELT RETRACTOR, THEY REFUSED RECALL REPAIR AND STATED THAT IT ONLY APPLIES WHEN IT GETS STUCK HALF WAY DOWN THE RETRACTOR, THE DOOR LATCH IS INOPERABLE AND THE CONSUMER FEELS THE RECALL SHOULD BE COMPLETED. (RECALL INFORMATION NOT AVAILABLE) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871469September 25, 2000
SEAT BELTS
AUTOMATIC SEAT BELT HAD STOP WORKING WITHOUT A WARNING. CABLE CAME OUT OF THE RAIL, AND MOTOR STOPPED WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553964August 23, 2000
TIRES
LEFT FRONT MOHAWK MONTEGA A/S TSB TIRE WAS COLLAPSING, DEALER SAID THOSE TIRES WERE BEING BROUGHT BACK BECAUSE OF SOME SORT OF HEAT RELATED SEPARATION, CONSUMER PURCHASED A REPLACEMENT BUT 27 DAYS LATER THE NEW TIRE STARTED SHOWING THE SAME DEFECT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784270November 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANSMISSION FAILURE CAUSING DIFFICULTY IN SHIFTING INTO REVERSE AND THE HOLD LIGHT COMES ON DURING PARKING. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713261October 13, 1999
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT LIGHT COMES ON, IS THIS A SAFETY HAZARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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