Mazda Protege Complaints
1,077 consumer complaints on file.
- #10213996January 6, 2008AIR BAGS:SIDE/WINDOW, AIR BAGS:ON-OFF SWITCH ASSEMBLY
(1) BLINKING AIRBAG INDICATOR LIGHT OF MAZDA PROTEGE 5 - 2002 (2) DIAGNOSTIC TEST PERFORMED ($116.) TOLD OF FAULTY PASSENGER SEAT SIDE AIRBAG (3) DEALERSHIP DISCONNECTED SEAT, TOLD ENTIRE SEAT MUST BE REPLACED AT THE COST OF AN EST.$800 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213701January 4, 2008POWER TRAIN:MANUAL TRANSMISSION
MY DAUGHTER DROVE MY MAZDA PROTEGE 5 TO PICK UP MY SON AND TO RETRIEVE SOMETHING FROM A FRIEND'S HOUSE. SHE PARKED THE CAR ON THE FRIEND'S FLAT DRIVEWAY, PLACING IT IN FIRST GEAR. WHILE SHE WAS INSIDE OF THE HOUSE, THE CAR SOMEHOW POPPED OUT OF GEAR AND PICKED UP ENOUGH MOMENTUM TO ROLL ONTO THE ROAD. THE ROAD WAS A HILL, WHICH CAUSED THE CAR TO ACCELERATE. THE CAR ENDED UP STRIKING A HOUSE, CAUSING DAMAGE TO BOTH THE HOUSE AND THE SHRUBBERY OUTSIDE OF THE HOUSE. NOBODY COULD FIND ANY APPARENT PROBLEMS WITH THE CAR/TRANSMISSION. *CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213343January 1, 2008PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE FAILS ON INCLINES--THIS HAPPENED TO ME AND A WOMAN WITH THE SAME MAKE, MODEL AND YEAR CAR SITTING NEXT TO ME AT AN INSURANCE HEARING! IT CAUSED SIGNIFICANT DAMAGE TO BOTH OUR CARS AND HER FRIEND'S PROPERTY.*CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10212937December 27, 2007ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 MAZDA PROTG. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE MECHANIC CHECKED THE CODES AND STATED THAT THE ENGINE MISFIRED. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209446November 16, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 MAZDA PROTEGE 5 WITH ROUGH IDLING AND OTHER ENGINE ISSUES. CONSUMER STATES THE VEHICLE HAD A ROUGH IDLE AND THAT IT WOULD HAVE TROUBLE STARTING. *KB WHEN THE MECHANIC INSPECTED THE ENGINE, HE FOUND THE SCREWS HAD PASSED THROUGH THE ENGINE AND WERE FOUND IN THE CATALYTIC CONVERTER. THE CONSUMER DISCOVERED THERE WAS AN INTAKE MANIFOLD SHUTTER AND VARIABLE TUMBLE CONTROL VALVE EMISSION RECALL FOR MAZDA PROTEGE'S, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER DID NOT FALL WITHIN THE RANGE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207552October 31, 2007FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 MAZDA PROTEGE I BOUGHT NEW. NOW ABOUT 64,000 MILES. NEVER BEEN WRECKED. IN 09/07 I STARTED TO SMELL GAS. MY MECHANIC SAID IT WAS A DEFECTIVE GAS TANK. SINCE THE DEFECT WAS MOST LIKELY A PROBLEM W/ THE MANUFACTURING OF THE VEHICLE, IT WAS SUGGESTED I GET IN TOUCH WITH THE DEALER & MAZDA TO LET THEM KNOW & DISCUSS POSSIBLE SOLUTIONS. I SPOKE WITH A REP AT THE DEALERSHIP TWICE & HE WAS EXTREMELY DISRESPECTFUL. HE DID NOT OFFER TO HELP IN ANY MANNER & SHOWED NO CONCERN FOR MY SAFETY OR THE SAFETY OF THE CAR. HE REFUSED TO EVEN LOOK AT IT. HE REPEATEDLY TOLD ME IT WAS TOO OLD. I REQUESTED THAT A MAZDA REP LOOK AT THE VEHICLE TO WHICH HE SAID HE WOULD CALL THEM. HE CALLED ME BACK SAYING THAT HE SPOKE WITH MAZDA & THEY TOO SAID THEY WOULD DO NOTHING. I SPOKE WITH MAZDA TWICE ON THE PHONE. AGAIN THEY OFFERED NO HELP NOR ANY CONCERN FOR MY SAFETY OR THE SAFETY OF THE VEHICLE. SHE STATED THAT THERE WERE NO RECALLS, NO LEMON LAW, AND THAT THE VEHICLE WAS SIMPLY TOO OLD TO DO ANYTHING. AGAIN, I REQUESTED THAT A REP PLEASE LOOK AT THE VEHICLE & AGAIN THEY REFUSED SAYTHING THERE WAS NOTHING THEY COULD DO. I AM CURRENTLY SCHEDULED TO GET THE GAS TANK, FUEL PUMP, ETC. REPLACED LATER THIS WEEK AS THE VEHICLE IS UNSAFE TO DRIVE. I HAVE DONE REGULAR MAINTENANCE SINCE I BOUGHT THE VEHICLE (I.E. TUNE UPS, OIL CHANGES, BRAKES, TIRES, ETC.). THROUGH NO FAULT OF MY OWN, I AM NOW RESPONSIBLE FOR REPLACING THE GAS TANK. I AM EXTREMELY UPSET WITH MAZDA & THEIR LACK OF CONCERN, THEIR AWFUL CUSTOMER SERVICE, AND THEIR GENERAL DISREGARD FOR MY SAFETY & THE SAFETY OF THE VEHICLE. IT IS MY BELIEF THAT THE PROBLEM WITH THE GAS TANK IS A MANUFACTURER'S DEFECT & THAT THEY SHOULD HAVE TAKEN SOME RESPONSIBILITY AND/OR OWN UP TO IT AND AT LEAST HAVE A QUALIFIED MAZDA PROFESSIONAL LOOK AT THE CAR TO PROVIDE AN EXPLANATION. I WILL NEVER PURCHASE A MAZDA AGAIN. I WANT TO MAKE OTHERS AWARE OF HOW MAZDA TREATED ME & THAT THERE COULD BE A REAL SAFETY CONCERN WITH THE MANUFACTURING OF THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203647September 21, 2007TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE 5. THE VEHICLE HAS KUMHO (P195/55R15) TIRES. WHILE AT THE DEALER FOR REGULARLY SCHEDULED MAINTENANCE, THE CONTACT WAS INFORMED THAT SHE NEEDED A NEW TIRE. THE DEALER NOTICED A SPLIT AND WEAR ON THE INSIDE TREAD OF THE TIRE. SHE DOES NOT KNOW IF THE OTHER TIRES HAVE THE SAME FAILURE AS WELL. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 19,022. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 47,290.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10202066September 6, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE. WHILE PERFORMING AN EMISSIONS INSPECTION, THE DEALER NOTICED A LEAK CAUSED BY A FAULTY TRANSMISSION SEAL AND STATED THAT IT WAS A DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201253August 30, 2007SEAT BELTS:FRONT, SEAT BELTS:REAR/OTHER
2002 MAZDA PROTEGE', IN 2006 (UNDER 60,000 MILES) THE DRIVER SIDE SAFETY BELT MALFUNCTIONED AND BEGAN TO STICK. AFTER A SHORT TIME, IT WAS NO LONGER WORKING AT ALL. MAZDA DEALERSHIP REPLACED THE SAFETY LATCH AT NO COST. JUST LAST WEEK THE SAME THING STARTED HAPPENING TO THE REAR DRIVER'S SIDE SAFETY BELT. AS THIS IS WHERE A 2-YEAR OLD IS BUCKLED, I IMMEDIATELY WENT TO THE DEALERSHIP. THEY FOUND THAT IS INDEED BEGINNING TO MALFUNCTION. THE CAR HAS JUST OVER 80,000 MILES ON IT AND IT IS "NO LONGER UNDER SAFETY WARRANTY". HOWEVER, THE SEATBELT HAS ONLY BEEN USED CONSISTENTLY ON THAT SIDE FOR JUST UNDER A YEAR. A NEW PART HAS BEEN ORDERED BY THE DEALERSHIP AND REPLACEMENT COST WILL BE APPROXIMATELY $100 INCLUDING THE LABOR. UPDATED 01/11/08. *LJ THE DEALERSHIP STATED THEY WOULD REPLACE THE PART AT NO CHARGE. UPDATED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201156August 29, 2007FUEL SYSTEM, GASOLINE:DELIVERY
FUEL IS LEAKING FROM THE TOP OF THE FUEL TANK/SENDER UNIT INTO THE BACK SEAT OF MY MAZDA PROTEGE5. GIVEN AN IGNITION SOURCE, THIS IS A FIRE HAZARD. THIS FAILURE RESULTED IN A RECALL IN THE MAZDA6, 2003 MODEL YEAR. MAZDA REFUSES TO FIX UNDER WARRANTY IN MY VEHICLE. COST TO REPAIR IS OVER $900. I AM LOOKING FOR A USED REPLACEMENT TANK. I FEEL MAZDA SHOULD REPLACE THE TANK UNDER WARRANTY BECAUSE IT IS A SAFETY HAZARD AND A KNOWN PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198323August 2, 2007VISIBILITY:WINDSHIELD WIPER/WASHER
DRIVING ON FL TURNPIKE AT NIGHT IN HEAVY RAIN, BUMPER TO BUMPER TRAFFIC, WIPERS WERE ON HIGH, SWITCHED THEM TO LOW (NOT INTERMITTENT) AND THE WIPERS STOPPED IN THE MIDDLE OF THE WINDSHIELD. TRYING TO MAKE IT TO THE RIGHT HAND LANE WITH MY HEAD OUT THE WINDOW SO I CAN SEE, AND THEY JUST CAME BACK ON AUTOMATICALLY. MADE IT HOME, KEEPING THEM ON LOW. THAT WAS 7/17/07. YESTERDAY (8/1/07) IN MEDIUM RAIN IN DAYLIGHT, WENT TO LOCAL STORE. AS A TEST, I PUT WIPERS ON LOW A MINUTE OR SO, THEN HIGH, THEN BACK TO LOW, THEN THEY STOPPED MID WINDOW AGAIN (ALL THIS IN ABOUT 4 MINUTES). TURNING THEM OFF/ON WOULD NOT MAKE THEM COME ON AGAIN. I PUT THEM BACK ON LOW HOPING THEY WOULD COME BACK ON. TRAFFIC LIGHT CHANGED AND I HAD TO DRIVE ACROSS FOUR LANES TO STORE WITH NO WIPERS. WIPERS CAME BACK ON AUTOMATICALLY WHEN I PULLED UP TO THE STORE (MAYBE 3 MINUTES AFTER THE WIPERS POWERED OFF). THE CAR HAS ABOUT 60,050 MILES, ORIGINAL OWNER, NO ACCIDENTS OR OTHER MISHAPS. IT APPEARS THAT I CAN REPRODUCE THIS BEHAVIOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197387July 24, 2007TIRES
THE TIRE WAS SIX WEEKS OLD AND BLEW UP FOR NO REASON WHILE DRIVING 60 MPH ON A HIGHWAY. DUNLOP AND TIRES PLUS REFUSED TO HONOR A WARRANTY BECAUSE WE COULD NOT RETURN THE ENTIRE TIRE TO THEM. THE TIRE WAS BLOWN INTO 2 INCH PIECES AND ALL OVER THE HIGHWAY. PERHAPS THEY ARE SUGGESTING THAT WE SHOULD HAVE RISKED OUR LIVES RUNNING AROUND THE HIGHWAY PICKING UP THE PIECES. I AM OF THE OPINION THAT OUR LIVES WERE PUT INTO ENOUGH DANGER DUE THE DEFECTIVE TIRE DUNLOP MADE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196516July 16, 2007ELECTRICAL SYSTEM
VEHICLE: 2001 MAZDA PROTEGE LX 2.0 LITER ENGINE FAILURE: KEY IS INSERTED IN IGNITION AND TURNED, STARTER WILL TURN OVER BUT ENGINE WILL NOT START. OCCURRENCE: INTERMITTENTLY, 3 TIMES IN 2 MONTHS. SERVICE: HAD IT TOWED EACH TIME TO A CERTIFIED MAZDA DEALERSHIP. FIRST TIME - THEY REPLACED THE IGNITION COILS WITH ANOTHER VEHICLES COILS AND IT STARTED RIGHT UP. THEY PUT THE ORIGINAL COILS BACK IN AND IT STARTED UP FINE. SECOND TIME - THEY REPLACED THE PCM THIRD TIME - HAD IT TOWED TO A DIFFERENT MAZDA DEALERSHIP. AFTER TOWING, THE VEHICLE STARTED RIGHT UP. I HAVE HAD THE VEHICLE SERVICED AT REGULAR INTERVALS AS RECOMMENDED BY MAZDA SINCE I PURCHASED IT NEW 6 YEARS AGO. I HAVE BEEN IN CONTACT WITH MAZDA CORPORATION TO CHECK FOR RECALLS OR KNOWN ISSUES AND WAS TOLD THERE ARE NONE FOR MY VEHICLE. AFTER EXPLAINING MY PROBLEM TO THEM, I WAS GIVEN NO SUGGESTIONS FOR RECOURSE. THIS PROBLEM IS INTERMITTENT, BUT LEAVES ME WITH AN UNRELIABLE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195668July 9, 2007SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT LATCH AND THE SEAT BELT WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER ADVISED THE CONTACT NOT TO WORRY ABOUT THE LIGHT AS LONG AS THE BELT WOULD LATCH. HOWEVER, THE BELT NO LONGER LATCHES. THE DEALER STATED THAT THE LATCH NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195376July 5, 2007SEAT BELTS
2002 MAZDA PROTEGE. DRIVER-SIDE SEAT BELT RECEIVER , THE PIECE THAT THE SEAT BELT CLIPS INTO, SHATTERED WHEN INSERTING THE SEAT BELT. OUR CAR NOW HAS NO SEAT BELT, AND THERE WERE NO RECALLS FOR THAT PARTICULAR YEAR. WE HAVE TO SPEND OVER $150 TO HAVE IT REPLACED BY MAZDA. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195432July 5, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PURCHASED A PRE OWNED 2003 MAZDA PROTEGE WITH APPROXIMATELY 50,000 MILES ON IT. I DROVE THE VEHICLE FOR ABOUT 4000 MILES BEFORE THERE WAS AN ENGINE FAILURE. THERE WERE NO EVENTS THAT LEAD UP TO THIS INCIDENT. THE ENGINE BEGAN TO MAKE A LOUD KNOCKING NOISE. I HAD IT TOWED TO THE DEALER OF PURCHASE. A SCREW ON AN THE INTAKE CAME LOOSE AND WENT INTO THE ENGINE CYLINDER. DAMAGE CAUSED THE ENGINE TO NEED TO BE REPLACED. MAZDA HAS RECALL 3005C FOR THIS PROBLEM FOR THE EXACT YEAR, MODEL, AND ENGINE AS THE ONE I PURCHASED. HOWEVER, THE VIN NUMBER WAS A FEW THOUSAND NUMBERS OUTSIDE OF THE RECALL RANGE. IM STUCK WITH A 15,000 PIECE OF JUNK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10194870June 28, 2007ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WE OWN A MAZDA PROTEGE 1999. BOTH THE HEADLIGHTS & BRIGHT LIGHTS FAILED. WE TRIED REPLACING BULBS & A RELAY, NEITHER OF WHICH WORKED. THE CAR IS CURRENTLY AT AN INDEPENDENT AUTOMOBILE ELECTRICAL SHOP. THE OWNER STATED THAT THE INTERNAL WIRING FOR THESE COMPONENTS BURNED OUT. THIS COULD HAVE CAUSED AN INTERNAL FIRE BEHIND THE DASHBOARD. THE WIRES WERE NOT EXPOSED UNDER THE HOOD SO WE COULD NOT HAVE KNOWN THAT THEY WERE WEARING THIN. I HAVE BEEN IN CONTACT WITH MAZDA USA AS THE MECHANIC TOLD ME THAT THIS WAS A COMMON PROBLEM WITH MAZDA. I AM DISTRESSED THAT MY DAUGHTER WAS DRIVING A CAR KNOWN TO HAVE FAULTY WIRING THAT COULD HAVE CAUSED AN ENGINE AND/OR INTERIOR FIRE. MAZDA USA ADVISED ME THAT THE CAR WAS NOT UNDER WARRANTY, AND I WAS FACING A $700 COST FOR REPAIRS. I WAS HOPING MAZDA WILL HELP WITH THIS, BUT AS YET THEY HAVE NOT, AND MY DAUGHTER WAS WITHOUT A CAR TO DRIVE AT NIGHT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190753May 15, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING NORMALLY TO MY HOME AFTER WORK THE CAR STALLED AT A STOP LIGHT. )WHEN RESTARTED THERE WAS A LOUD CLANKING/HAMMERING NOISE FROM THE ENGINE FOR ABOUT 15 SECONDS THEN THE SOUND WENT AWAY, THE CELL LIT UP AND THE ENGINE STARTED SHAKING. WHEN CHECKED FOR CODES A MISFIRE ON CYLINDER -4 WAS FOUND. (THE SPARK PLUG ON CYLINDER 4 HAD BEEN SMASHED FLAT BY A FOREIGN OBJECT THAT CAUSED THE HAMMERING NOISE, NOTHING WAS FOUND INSIDE THE CYLINDER , USING A MAGNET. THE SPARK PLUG WAS REPLACED AND THE CAR WORKED AS NORMAL. UPON INVESTIGATION ON THE INTERNET I FOUND RECALL 3005C FOR THE VEHICLE THAT DESCRIBES MY PROBLEM AND IF NOT FIXED CAN CAUSE ENGINE FAILURE. WHEN CONTACTING MAZDA CUSTOMER ASSISTANCE THEY SAID MY VIN WAS NOT IN RANGE FOR THIS RECALL AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE MY CAR HAS 61000 MILES AND EVEN THOUGH THE EMISSIONS WARRANTY IS STILL ACTIVE, THE REGULAR WARRANTY IS OVER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188539April 22, 2007AIR BAGS
FRONT END COLLISION, AIR-BAG FAILED RESULTING IN INJURIES. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10187711April 12, 2007ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED VEHICLE NEW IN JAN 04. WHILE EXITING THE FREEWAY, I FELT A "HICCUP" IN THE ENGINE AT WHICH TIME IT RAN VERY POORLY AND CHECK ENGINE LIGHT CAME. THE SERPENTINE BELT HAD ALSO JUMPED ABOUT 25% OFF DRIVE PULLEYS. I WAS TRAVELING OUT OF TOWN AT THIS TIME AND TOOK IT TO A LOCAL SERVICE STATION. TECHNICIAN IDENTIFIED PROBLEM AS AN ENGINE MISFIRE AND INSTALLED A NEW BELT. I DECIDED NOT TO HAVE SERVICE STATION PERFORM ANY ADDITIONAL DIAGNOSIS PREFERRING TAKE VEHICLE TO DEALERSHIP INSTEAD. DEALERSHIP DETERMINED THAT A SPARK PLUG HAD FAILED AND CAME APART. DEALERSHIP THEN REPLACED ALL SPARK PLUGS. VEHICLE RAN FINE. APPX 1 MONTH LATER, EXACT SYMPTOMS OCCURRED - ENGINE HICCUP, ROUGH IDLE, CHECK ENGINE LIGHT. AGAIN I TOOK TO DEALERSHIP. MASTER TECH WAS ASSIGNED TO MY VEHICLE THIS TIME AND DETERMINED CAUSE TO BE SHUTTER VALVE SCREWS HAD COME LOOSE FROM THE INTAKE MANIFOLD AND ENTERED ENGINE CAUSING DAMAGE TO SPARK PLUG. TECHNICIAN INFORMED ME OF RECALL # 3005C THAT HAD BEEN ISSUED AND THAT HE WOULD CONTACT HIS REGIONAL SERVICE MANAGER TO REQUEST THE REPAIR BE COVERED BY MAZDA. REGIONAL SVC MGR DECLINED TO COVER COSTS STATING MY SPECIFIC VIN WAS NOT IN THE EFFECTED RANGE AND THAT MY MILEAGE WAS TOO HIGH. I LOOKED UP THE RECALL AND DETERMINED THE RECALL ISSUE DATE TO BE 6/1/05. AT THAT TIME MY MILEAGE WOULD HAVE BEEN 40,000 TO 50,000 MILES. I THEN CONTACTED MAZDA USA CUSTOMER ASSISTANCE - REFERENCE NUMBER 112751060. I WAS TOLD THAT MAZDA WOULD NOT COVER THE EXPENSE BECAUSE MY VIN # WAS NOT IN THE RANGE OF EFFECTED VEHICLES. I WAS ALSO TOLD THAT VIN RANGE WAS DETERMINED BY THE NHTSA AND NOT BY MAZDA AND THAT IT WAS ILLEGAL FOR MAZDA TO PAY FOR THE REPAIR EXPENSE. I BELIEVE THIS TO BE A LIE ON THE PART OF MAZDA. I BELIEVE MAZDA IS NOT ACCEPTING ITS' RESPONSIBILITY TO THE CONSUMER BECAUSE THIS WOULD BE ADMITTING THE PROBLEM IS LARGER THAN THE ORIGINAL SCOPE AND WILL COST THE COMPANY A SUBSTANTIAL AMOUNT OF MONEY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0