Mazda Protege Complaints

1,077 consumer complaints on file.

#10454696April 10, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 1994 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BELT WOULD NOT RETRACT, WHICH MAY CAUSE IMPROPER RESTRAINT WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450574March 7, 2012
ENGINE AND ENGINE COOLING
MY 03 PROTEGE HAS VICS SCREWS FALLING OUT AND ALL ISSUES THAT COMES WITH IT. MY CAR HAS BEEN PARKED IN THE DRIVEWAY UNTOUCHED BECAUSE I CANNOT AFFORD TO PAY FOR THE REPAIRS DUE TO HOW MANY TIMES MY CAR HAS HAD ISSUES AND CANNOT PASS EMISSIONS. SO I HAVE TO TURN MY TAGS IN WITHIN THE MONTH BECAUSE MAZDA WONT RECOGNIZE THE ISSUE BEING THEIR RECALL SINCE MY VIN IS OUT OF THEIR WINDOW FOR CARS BEING DEFECTIVE. I DON'T UNDERSTAND WHY IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM; WHY THOSE MONTHS WHEN WE HAVE THE SAME PARTS? MAZDA CLAIMS ITS THE TORQUE BUT OBVIOUSLY ITS THE SCREWS FALLING OUT INCLUDING THE BUTTERFLIES. WHY WAS THE TORQUE DIFFERENT THOSE 3 MONTHS? IF MAZDA IS SAYING THE RECALL IS DUE TO THE TORQUE BEING WRONG AND THE SCREWS ARE FALLING OUT THEN WHY ARE SO MANY VEHICLES THAT ARE IN AND OUT OF THE VIN NUMBER NEEDED TO BE REQUIRED FOR FREE REPAIR? WHY ARE SO MANY VEHICLES BEING CHECKED AND MECHANICS FINDING SCREWS AND BUTTERFLIES IN OTHER AREAS OTHER THAN WHERE THEY SHOULD BE? IF THE RECALL IS DUE TO TORQUE, THEN WHY ARE YOU REPLACING THE ORIGINAL SCREWS? IF TORQUE IS THE CASE WHY NOT JUST USE THE CORRECT TORQUE USAGE, YOU KNOW THE TORQUE THAT'S IN MY CAR! WHY ARE PROTEGES WITH THE VINS OUT OF THE RECALL WINDOW HAVING THE SAME CORRECTIVE ACTION WHEN THEY GO TO GET THE REPAIR AND GET THE SAME PARTS WHEN THEY HAD THE CORRECT TORQUE IN THE FIRST PLACE! ITS CLEAR THIS RECALL ISN'T ABOUT TORQUE, THIS IS ABOUT IT THE RECALL PART BEING FAULTY NO MATTER WHAT TORQUE WAS USED. WOULDN'T IT HAVE BEEN MORE COST EFFECTIVE AND EASIER FOR YOU JUST TO USE THE REQUIRED TORQUE RATHER THAN NEW PARTS SINCE YOU SAY. MAZDA DOESN'T TAKE THIS SERIOUSLY AND FIX THEIR FAULTY PART. WE NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448883February 22, 2012
TIRES, WHEELS
I WAS DRIVING ON 905 WEST, CLOSE TO THE 805 N EXIT, AND THE ROAD WAS BROKEN. THERE WAS A HOLE ON THE ROAD AND MY CAR'S TIRE EXPLOTED WHEN I DROVE BY IT. MY CAR'S ALIGNMENT IS LOST. I ALMOST HAD AN ACCIDENT BECAUSE OF IT. UNFORTUNATELY I DIDN'T HAVE A GOOD SPARE TIRE SO I HAD TO DRIVE TO MY HOUSE WITH THE EXPLOTED TIRE, AND SINCE IT HAPPENED AT 10PM I WILL HAVE TO MISS WORK TO FIX IT, AND BUY A NEW TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448859February 21, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILES AN HOURS EVEN WITH MY FOOT ALL THE WAY DOWN ON THE GAS. I TOOK IT TO THE A MECHANIC AND THE CODES WERE P0421, 171, 300. THE MECHANIC DID EVERYTHING FROM ENGINE FLUSH, SPARK PLUGS, OIL, AIR FILTERS AND INSTALLED A NEW CATALYTIC CONVERTER BUT THE PROBLEM PERSISTS. ITS NOW A YEAR LATER AND THE CAR IS DOING THE EXACT SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442355January 4, 2012
SEAT BELTS
THE FRONT DRIVER SIDE SEAT BELT RECEPTACLE (FEMALE) ON MY 2003 MAZDA PROTEGE5 WILL NOT LATCH, THE VEHICLE HAS 147,000 MILES ON IT NOW AND IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437651November 29, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE COMPLETELY FRACTURED WHEN ATTEMPTING TO LATCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SEAT BELT BUCKLE ASSEMBLY WAS REPLACED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433610October 30, 2011
ENGINE AND ENGINE COOLING
THE CAR SUFFERED A FAILURE OF THE INTAKE MANIFOLD WHEREBY THE SCREWS INSIDE THE INTAKE HAD COME LOOSE AND CAUSED DAMAGE TO THE ENGINE. IT IS UNCLEAR AT THIS TIME IF MY CAR IS COVERED UNDER THE CURRENT RECALL 3005 C. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429252October 9, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428055September 30, 2011
SEAT BELTS
SEATBELT WILL NOT LOCK IN ON DRIVER'S SIDE AND TODAY THE HANDLE BROKE ON THE INSIDE DRIVER'S SIDE TO GET OUT OF THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427966September 29, 2011
FUEL SYSTEM, GASOLINE
FUEL VAPOR ODORS BEGAN ACCUMULATING IN THE GARAGE DURING AN OVERNIGHT PARK. WHEN VAPORS BECAME EXCESSIVE, VEHICLE WAS PARKED OUTSIDE. EVENTUALLY, THE VAPORS BECAME NOTICEABLE WHILE IDLING AT A TRAFFIC LIGHT.. VEHICLE WAS TAKEN TO A CAR CARE CLINIC AND DIAGNOSED WITH A SEVERELY RUSTED FUEL TANK. I AM GRATEFUL THERE WAS NO FIRE FROM A SPARK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422484August 29, 2011
ENGINE AND ENGINE COOLING
THE TIGHTENING TORQUE OF THE SCREWS USED FOR MOUNTING THE INTAKE MANIFOLD SHUTTER VALVE LOOSENED AND FELL OUT (1 INTO THE SPARK PLUGS AND CAUSED DAMAGE TO PLUGS AND COILS).CAUSED MISFIRING, AFFECTING THE EXHAUST EMISSIONS. THERE WAS A RECALL IN 2006 BUT NOT FOR MY CAR'S VIN - BUT MY CAR HAD THE EXACT PROBLEM FROM THAT RECALL. WAITING TO SEE IF MAZDA WILL HONOR THIS RECALL AND PAY FOR REPAIRS/PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420026August 18, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1993 MAZDA PROTEGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED AND REMAINED STUCK. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED AS TO WHY OTHER MAZDA VEHICLES WERE RECALLED FOR THE SEAT BELTS BUT NOT THE PROTEGE. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 237,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413734July 20, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
MAZDA HEADLIGHT HARNESS - THE LIGHTS ARE CONSTANTLY GOING OUT (DURING THE PAST 4 YEARS). I WENT TO REPLACE THE BULB YEARS AGO AND IT CAME BACK ON AS I WIGGLED THE HARNESS TO PULL THE BULB OUT. OVER 80 TIMES SINCE THEN I'VE HAD TO SMACK THE HEADLIGHT TO GET IT TO COME BACK ON. THIS HAPPENS PREDOMINANTLY WHEN THE TEMPERATURE IS BELOW 0 CELSIUS (FREEZING). THIS HAS OCCURRED ON MY 2001 MAZDA MPV (WHICH I GOT RID OF THIS YEAR) AND MY 2003 MAZDA PROTEGE WHICH I STILL HAVE. ONCE IT HAPPENED ON MY PROTEGE I KNEW IT WASN'T AN MPV SITUATION, IT MUST BE A MAZDA PROBLEM AND LIKELY RELATES TO THE SUPPLIER THAT MAKES THE HARNESS FOR THE HEADLIGHTS. MANY TIMES MY WIFE AND I HAVE BEEN 'FLASHED' BY OTHER DRIVERS FOR NOT HAVING LIGHTS ON. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403706May 29, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392389March 21, 2011
SEATS
WHEN OUR VEHICLE WAS STRUCK FROM BEHIND THE DRIVER SEAT COLLAPSED BACKWARD. I WAS MILDLY INJURED AND IF MY 1 YEAR OLD DAUGHTER WAS IN THE DRIVER'S SIDE OF THE REAR SEAT INSTEAD OF THE PASSENGER SIDE, I WOULD HAVE CRUSHED AND LIKELY KILLED HER. I AM NOT OVERWEIGHT AND WAS STRUCK WHILE STOPPED BY A VAN AT RELATIVELY LOW SPEED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10386568March 5, 2011
FUEL SYSTEM, GASOLINE
YEAR 2003 MAZDA PROTEGE LX, GAS TANK LEAKING TO THE TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385969March 1, 2011
SUSPENSION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2003 MAZDA PROTEGE. CONSUMER STATES ELECTRICAL PROBLEMS WITH VEHICLE AND SEVERAL OTHER CONCERNS *TGW THE CONSUMER STATED THE LIGHTS STAYED ON AND THE ALARM WOULD SOUND INTERMITTENTLY. THE DEALER REPLACED THE ELECTRICAL MODULE. THE CONSUMER ALSO STATED THE ENGINE OVERHEATED DUE TO A WATER PUMP LEAK AND LEAKING RADIATOR, THE BATTERY WAS REPLACED SEVERAL TIMES, THE VEHICLE WAS OUT OF ALIGNMENT, AND THE CONSUMER HAD TO PURCHASE THREE SETS OF TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384614February 26, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2002 MAZDA PROTEGE. WERE THE UPPER PASSENGER SIDE MOTOR MOUNT ATTACHES TO THE CAR BODY, THE CAR BODY METAL IS SEVERELY RUSTED AND STARTING TO SEPARATE ON THE INSIDE OF THE ENGINE COMPARTMENT. I DID TAKE THE CAR TO A MAZDA BODY SHOP AND THEY QUOTED ME IN THE AREA OF $1,000.00 TO FIX THE ISSUE. I DO NOT FEEL IT IS MY RESPONSIBILITY TO PAY FOR THE FIX AS THIS IS AN AREA HIGH IN THE ENGINE COMPARTMENT NOT SUBJECT TO THE ELEMENTS. BASICALLY MAZDA HAS SOME PROBLEM WITH THE METAL, THE ANTI CORROSION TREATMENT OR THE FINISH TREATMENT TO THE METAL. THIS IS IN A PROTECTED AREA AND IF PROPERLY MADE SHOULD NEVER RUST. NEEDLESS TO SAY, A GOOD SOLID MOTOR MOUNT IS A CRITICAL ITEM. I FIRST NOTICED THIS PROBLEM ABOUT JUNE 1ST 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384300February 24, 2011
ELECTRICAL SYSTEM, TIRES
THE CURRENT ISSUES ( WHICH WE BELIEVE ARE MAZDA CORPORATE ISSUES) AND INHERENT TO THIS VEHICLE WHICH HAS LOW, LOW, LOW MILES HAVE CAUSED THE ENGINE TO OVERHEAT AND HAVE RESULTED IN AN ENGINE FIRE, TWICE, ON THE FREEWAY: 1)FAULTY ELECTRICAL PARTS: THIS VEHICLE HAS HAD THE SAME ELECTRICAL PROBLEMS SINCE THE FIRST DAY WE BROUGHT IT AND HAS HAD MULTIPLE REPLACEMENTS OF THE ELECTRICAL MODULE, BATTERIES, ALARM SYSTEM, AND OTHER ITEMS, WHICH HAVE PROVEN FAULTY BY MAZDA. 2)SHUTTER VALVE RECALL: OURS WAS INSPECTED, BUT NOT REPLACED EVEN THOUGH THINGS WERE OUT OF SORTS. IT WAS LATER DEEMED A PROBLEM. 3)FAULTY BELTS, DUE TO ENGINE OVERHEATING, WHICH TECHNICIANS HAVE TOLD US WAS FROM AN OVERHEATING ISSUE AND POTENTIALLY CREATED BY THE INHERENT PROBLEMS WITH THE ELECTRICAL SYSTEM. 4)LEAKING RADIATOR TECHNICIANS HAVE INDICATED THIS IS DUE TO THE ONGOING OVERHEATING PROBLEM WE HAVE BEEN OVERWHELMED BY THE INTERCHANGES WITH MAZDA PERSONNEL REGARDING A ?LEMON? VEHICLE WE PURCHASED IN 2003 OR 2004. SUBSEQUENTLY, WE DRIVE IT MINIMALLY AND IT ONLY HAD 30,000 PLUS MILES ON T WITHIN THE 4 YEAR, 50,000 WARRANTY EXPIRED. THAT SAID, WITHIN 24 HOURS OF PURCHASE, THE CAR HAD ELECTRICAL PROBLEMS. WHEN IN AN ?OFF? POSITION, THE LIGHTS STAYED ON AND THE ALARM SOUNDED ERRANTLY AND INTERMITTENTLY. THE CAR RAN HOT, AND HAD OTHER ISSUES WE MENTIONED. THE DEALER REPLACED THE ELECTRICAL MODULE AND/OR ALARM SYSTEM. THE PROBLEMS PERSISTED. WE BROUGHT THE CAR IN FOR INSPECTION MULTIPLE TIMES, AND RECEIVED MULTIPLE RESPONSES FROM SERVICE TECHNICIANS: 1)NOTHING WRONG 2)NEEDED ROUTINE MAINTENANCE, OIL, PLUGS, POINTS, ETC 3)MULTIPLE BATTERY REPLACEMENTS DUE TO DEAD BATTERIES AND DRAINING ISSUES 4)CAR OUT OF ALIGNMENT ( THE CAR HAD 3 SETS OF TIRE REPLACEMENTS AT 40K) 5)FAULTY BELTS ( WE PAID FOR REPLACEMENT) 6)SHUTTER VALVE ( RECALL WAS NOT REPLACED) 7)WATER PUMP LEAK 8)ELECTRICAL ISSUES NOT DEFINABLE, BUT BATTERY DRAINS 9)ENGINE RUNS HOT AND ROUGH 10) FIRE IN ENGINE ON FREEWAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10383254February 18, 2011
SEAT BELTS
DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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