Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10261429March 10, 2009
TIRES, TIRES:TREAD/BELT
TREADWARE AT 13K MILES, TIRES NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261295March 9, 2009
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, STEERING
TL*THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING, BRAKES, AND THE ENTIRE ELECTRICAL SYSTEM FAILED. THE CONTACT COULD NOT STOP THE VEHICLE. APPROXIMATELY THREE MINUTES LATER, THE POWER STEERING AND BRAKES RETURNED. THE DEALER STATED THAT THEY HAD NEVER BEFORE EXPERIENCED THIS TYPE OF FAILURE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260885March 5, 2009
TIRES, TIRES:TREAD/BELT
PREMATURE TREAD WEAR ON ALL 4 TIRES. TIRES NEEDED REPLACING AFTER 15,000 MILES. ONLY SLIGHT COOPERATION WITH MANUFACTURER. THEY OFFERED A DISCOUNT ON REPLACEMENT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259679February 23, 2009
AIR BAGS
PASSENGER AIRBAG "OFF" LIGHT ON EVEN WHEN PASSENGER ON THE FRONT SEAT. THIS INCLUDES PASSENGER OF WEIGHT >60LBS. LIGHT IS INTERMITTENT AS DRIVEN, DOES NOT SHOW UP WHEN AT DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259682February 23, 2009
TIRES
TIRES BALDING ON VEHICLE AT 8,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259552February 21, 2009
EQUIPMENT
I OWN A 2007 MAZDA CX-7 WITH 41000 MILES. WHILE DRIVING THE OTHER DAY THE VEHICLE STARTED TO MAKE A LOUD GRINDING NOISE. I TURNED OFF THE AIR CONDITIONER AND IT STOPPED. I TOOK THE VEHICLE IN FOR REPAIR THE NEXT DAY AND TO MY SURPRISE ENDED UP SPENDING $1500 DOLLARS TO REPLACE THE AC COMPRESSOR AND CLUTCH UNIT. AT HIS TIME MAZDA HAS NOT ISSUED ANY RECALLS FOR THIS PARTICULAR PROBLEM. IN SEARCHING THE WEB I DISCOVERED THAT I AM NOT THE ONLY PERSON THAT IS REPORTING THIS PROBLEM AND IT SEEMS TO BE HAPPENING AROUND THE SAME MILEAGE. LIVING IN CENTRAL FLORIDA I HAVE USED MY AIR CONDITIONING QUITE OFTEN, BUT FEEL THAT THIS PROBLEM IS BEING IGNORED BY MAZDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259175February 18, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW VEHICLE AND NOTICED SQUEAKING IN THE REAR WHEELS WHEN APPLYING BRAKES. I TOOK THIS INTO THE DEALER AND WAS FIRST TOLD THAT THIS WAS NORMAL. THEN THE DEALER SANDED DOWN THE ROTORS AND BRAKE PADS AND SAID IT WAS OKAY. THE SQUEAKING PERSISTED AND I WENT BACK TO THE DEALER. THEY REPLACED ROTORS AND SAID IT WAS FIXED. THE SQUEAKING STILL CONTINUED. I CONTACTED MANUFACTURER AND THEY DIDNT RESPOND FOR WEEKS. I CONTACTED DEALER AND THEY SAID THEY COULDNT DO ANYTHING FURTHER. I WENT BACK TO DEALER AND THEY SAID THEY COULD SAND DOWN BRAKE PADS AGAIN. THEY TOOK FOR ANOTHER TEST DRIVE AND IGNORED MY CALLS FOR WEEKS. FINALLY I TOOK TO ANOTHER DEALER PER MANUFACTURER INSTRUCTION AND VEHICLE HAS BEEN IN SHOP FOR A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259139February 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A MAZDA CX-7 WITH 55000 MILES MY AC COMPRESSOR FROZE AND FRIED MY STARTER,AND BELT AFTER READ NUMEROUS POSTS ON THE SAME ISSUE I HAVE COME TO CONCLUDE THIS IS A RECURRING ISSUE WITH THIS CAR. A RECALLED SHOULD BE INSTATED THIS IS EASILY A $2000.00 REPAIR JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258566February 13, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, TIRES:TREAD/BELT
AC COMPRESSOR WENT OUT ON MY MAZDA CX7 AFTER ONLY 19K. WHILE I WAS DRIVING ON THE INTERSTATE, THE COMPRESSOR LOCKED AND THE A/C BELT POPPED CUTTING WIRES AND CAUSING SMOKE AND THE SMELL OF AN ELECTRICAL FIRE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE THE SMOKE TURNED INTO A FIRE. AFTER GETTING ON THE INTERNET, I FOUND OUT THIS IS A POPULAR PROBLEM WITH CX7S ALONG WITH SHOTTY TIRES THAT HAS TO BE REPLACE BETWEEN 10K TO 18K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258144February 9, 2009
ENGINE AND ENGINE COOLING
SMOKE STARTED TO COME FROM THE ENGINE COMPARTMENT AND SMELLED LIKE BURNT RUBBER. THERE WAS NO LEAK AND ALL THE BELTS LOOKED OK. LOST POWER STEERING AND ENGINE DIED. DID NOT TURN ON AND HAD TO HAVE IT TOWED TO THE DEALER. THE DEALER EXPLAINED THAT THIS WAS CAUSED BY THE A/C COMPRESSOR AND WANTED TO CHARGE AROUND $1900 (WITH TAXES AND EVERYTHING). SINCE I HAD AN EXTENDED WARRANTY THAT TOOK CARE OF MOST EXCEPT $180. I WOULD NOT FILE A COMPLAINT, EXCEPT THAT THE ONLY OTHER FRIEND THAT HAS A CX-7 HAD THE EXACT SAME PROBLEM AND NOW LOOKING AT THE INTERNET IT SEEMS TO BE A WIDESPREAD PROBLEM THAT NEEDS TO BE FIXED. IT MAY BE TOO LATE FOR ME, BUT THEY SHOULD DO A RECALL SO OTHER PEOPLE COULD BE POTENTIALLY SAVED FROM HARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257722February 6, 2009
EQUIPMENT
MY A/C COMPRESSOR GAVE OUT SUDDENLY AT ABOUT 40K. A FEW SECONDS BEFORE IT HAPPENED THERE WAS A LOUD BELT NOISE FROM MY ENGINE, AND A BURNING SMELL. I HAD TO PULL OVER QUICKLY TO FIND WHERE THE SOUND WAS COMING FROM. IT WASN'T UNTIL I TURNED OFF MY A/C THAT I DISCOVERED THAT IT WAS THE SOURCE. I CAN NOT RUN THE A/C WITHOUT FURTHER DAMAGING OTHER COMPONENTS IN MY CAR. THIS IS ONLY A TWO YEAR OLD CAR. MAZDA SAYS THEY WILL NOT COMPLETELY COVER IT, SINCE IT HAPPENED OUTSIDE OF THE 36K BUMPER TO BUMPER WARRANTY. IT HAS NOT YET BEEN REPLACED. AFTER PLENTY OF RESEARCH ON FORUMS, I OBSERVED THAT THIS IS HAPPENING ON MOST MAZDA CX-7'S BETWEEN 25K-40K MILES. IT HAPPENED TO MY FRIEND WHO HAS THE SAME MODEL AND YEAR 4 DAYS AFTER HER BUMPER TO BUMPER WARRANTY EXPIRED. SHE WAS DRIVING DOWN THE FREEWAY WHEN THE CAR STARTED TO SMOKE AND LEFT HER STRANDED ON THE SIDE OF THE FREEWAY. SERPENTINE BELT BURNED ALL OVER. THIS COULD HAVE BEEN A VERY DANGEROUS INCIDENT FOR ME IF I HAD NOT PULLED OVER IN TIME. I HAVE CONTACTED MAZDA ABOUT THIS ISSUE AND THEY DENY THAT THERE IS A PROBLEM IN THIS MODEL CAR. THEY SAY THEY HANDLE IT ON A CASE BY CASE ISSUE. YET I HAVE FOUND POSTINGS IN WHICH PEOPLE HAVE HAD MAZDA COVER THE ENTIRE COST OF THIS ISSUE OUTSIDE OF THE 36K MILE WARRANTY. MAZDA IS ONLY WILLING TO COVER HALF OF THE COST. YET AFTER ALL MY RESEARCH, AND ALL THE OTHER OWNERS THAT I HAVE DISCOVERED TO HAVE THE SAME ISSUE WITH THE 2007 MAZDA CX-7 MODEL, I HAVE COME TO THE CONCLUSION THAT THIS IS A QUALITY CONTROL ISSUE, NOT WARRANTY. FOR THE PAST TWO YEARS MY CAR HAS BEEN TO THE DEALERSHIP FOR MULTIPLE TSB'S AND RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255533January 19, 2009
TIRES, TIRES:TREAD/BELT
I PURCHASED A 2007 MAZDA CX-7 FROM DIAMOND MAZDA IN BATON ROUGE, LA. I HAVE ALWAYS BEEN UNDER THE ASSUMPTION THAT A SET OF TIRES ON A NEW VEHICLE WOULD LAST ME AT LEAST TILL I PAID OFF THE LOAN WHICH WOULD BE 5 YEARS. I HAVE PURCHASED OTHER VEHICLES AND NEVER HAD THIS PROBABLY BEFORE NOW. THIS IS THE FIRST TIME THAT I HAVE BOUGHT A MAZDA AND PROBABLY MY LAST. I AM VERY DISAPPOINTED ABOUT THE RUN AROUND THAT I AM GETTING FROM BRIDGESTONE/FIRESTONE TIRE RETAILERS. I WAS TOLD THAT THIS MAZDA CX-7 IS A HEAVY VEHICLE AND THAT THE TIRES ARE ONLY WARRANTY FOR 16,000 MILES I HAVE NEVER HEARD ANYTHING LIKE THAT BEFORE IN MY LIFE. IF I HAVE TO BUY TIRES EVERY YEAR I WILL GO BROKE. MY MAZDA CX-7 HAS 16,000 MILES ON IT AND THE TIRES ARE WORN TO WHERE THEY ARE SLICK. THEY ARE VERY DANGEROUS AND FOR ME TO BUY SOME NEW TIRES WILL COST ME $750.00. I HAD NO IDEA THAT THIS WOULD HAVE HAPPEN TO ME AFTER ONLY HAVING THE CAR FOR ONE YEAR. I SEE THERE ARE OTHER COMPLAINTS ON THE SAME ISSUE. THERE SHOULD BE A RECALL ON THESE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255255January 15, 2009
TIRES
PREMATURE TIRE WEAR ON MY 2007 MAZDA CX-7 AT 16,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253156December 30, 2008
TIRES, TIRES:MARKINGS
MY HUSBAND AND I PURCHASED 2 MAZDA CX-7'S IN OCT 07. IN SEPT 2008 1 VEHICLE AFTER JUST 13,000 MILES ON IT HAD EXCESSIVE AND ABNORMAL WEAR ON ALL 4 OF THE TIRES. WE HAVE BEEN ADVISED NOT TO DRIVE MUCH ON THESE TIRES IN THE CONDITION THEY ARE IN BY 4 SEPARATE OPINIONS WE RECEIVED FROM THE DEALERSHIP, TIRE MANUFACTURER AND 2 ADDITIONAL TIRE RETAILERS. WE HAVE HAD 1 FLAT TIRE DURING THE PROCESS OF GETTING THESE TIRES REPLACED HOWEVER NEITHER THE DEALERSHIP, CAR MANUFACTURER NOR THE TIRE MANUFACTURER WOULD STAND BEHIND THE FAULTY EQUIPMENT. ALL AGREED THAT THE TIRES SHOULD NOT WEAR THAT EXCESSIVELY HOWEVER EACH BLAMING THE OTHER FOR THE PROBLEM. SEVERAL POSTS ON THE INTERNET STATE THE SAME PROBLEM WITH THIS TIRE AND THIS VEHICLE! I FEEL I HAVE THE RIGHT TO HAVE SAFE EQUIPMENT ON MY VEHICLE AND I AM LOOKING FOR SUPPORT TO KEEP MY PASSENGERS AS WELL AS OTHER'S WHO MAY BE DRIVING THIS CAR WITH THESE TIRES SAFE. I WOULD LIKE TO MENTION THAT THE OTHER VEHICLE OF THE SAME MAKE AND MODEL BOUGHT ON THE SAME DAY HAS A DIFFERENT TIRE ON THE CAR AND THAT CAR HAS NORMAL WEAR AND TEAR.. TO ME THIS IS EVIDENCE THAT SOMETHING IS NOT RIGHT WITH THIS CAR AND THIS TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252161December 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST BOUGHT A 2009 MAZDA CX-7 THREE WEEKS AGO, WHILE DRIVING MY CAR ON THE THIRD WEEK, MY CAR STOPPED SHIFTING GEARS. AS I WAS DRIVING DOWN THE HIGHWAY IT JUST STOPPED. I HAD THE CARE TOWED INTO THE SAME DEALERSHIP I BOUGHT THE CAR AT, AND COME TO FIND OUT THE TRANSMISSION WENT OUT ON THE CAR. I TOOK THE CAR INTO THE DEALERSHIP ON FRIDAY, DECEMBER 12, 2008. I WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE ON MONDAY, I WAITED AND FINALLY WENT TO THE DEALERSHIP MY SELF AND THEY HAD NO ANSWERS ABOUT THE CAR. I THEN CALLED MAZDA'S CUSTOMER SERVICE LINE AND MADE A COMPLAINT ABOUT WHAT WAS GOING ON AND THEY TOLD ME THAT THEY WOULD CALL ME BACK WITH WHAT WAS HAPPENING, AT THE TIME THEY CALLED ME BACK IS WHEN I FOUND OUT ABOUT THE TRANSMISSION. I WAS INFORMED THAT THEY NEEDED MORE TIME TO GET MORE INFO AND THAT THEY WOUL;D CALL ME BACK. I WAITED UNTIL WEDS.. AND I RECEIVED A CALL AND WAS TOLD THEY STILL HAVE NO INFORMATION FOR ME AND THAT THE ETA OF FIXING MY CAR WOULD BE ANYWHERE BETWEEN THREE TO FOUR WEEKS. SO TELL ME CAN I DO, DOES MY CAR FIT UNDER THE LEMON LAW, SHOULD THEY GIVE ME A NEW CAR? WHAT DO I DO AND WHERE DO I GO FROM HERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251419December 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COMPLAINT IS WITH THE READABILITY OF THE INSTRUMENT PANEL IN MY CAR IN MOST DAYLIGHT CONDITIONS. THE SPEEDOMETER, TACHOMETER AND ODOMETER AND ALL OTHER DIALS ARE UN-READABLE IN MOST DAYLIGHT SITUATIONS, WHICH IS A SAFETY HAZARD, AS I DO NOT KNOW THE SPEED OF THE CAR IN MOST CASES WHEN DRIVING DURING DAYLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248218November 10, 2008
ENGINE AND ENGINE COOLING
THE AC ON MY 2007 MAZDA CX-7 STOPPED WORKING WHILE DRIVING ON FREEWAY ABOUT 14 MONTHS AFTER I BOUGHT IT. I HAD AN APPOINTMENT WITHIN A COUPLE DAYS TO BRING IT IN FOR AN OIL CHANGE SO I DIDN'T DO ANYTHING IMMEDIATELY. THE NEXT DAY, WHILE DRIVING LOCALLY I SAW SMOKE COMING FROM THE REAR OF THE CAR AND THEN THE POWER STEERING STOPPED WORKING. I FORCED THE CAR OVER TO THE SIDE AND GOT IT TOWED TO THE NEAREST MAZDA DEALER. AFTER 2 WEEKS WITHOUT THE CAR, THEY FINALLY FIXED IT SAYING THAT THE BELT TENSIONER HAD "FROZEN UP" AND THE BELT HAD MELTED ONTO THE AC COMPRESSOR AND POWER STEERING DRIVE WHEEL. THEY HAD TO REPLACE BOTH PULLEYS AND THE BELT WITH PARTS SHIPPED IN DIRECTLY FROM JAPAN. THE CAR SHOULD NOT HAVE HAD THIS MAJOR OF A PROBLEM WITHIN 25K MILES AND LESS THAN A YEAR AND A HALF OF DRIVING, AND I'M WONDERING WHAT OTHER DAMAGE IT MAY HAVE CAUSED THAT WILL CROP UP IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245530October 15, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE AIR CONDITIONING COMPRESSOR PULLEY BEARING SEIZED BUT WAS ABLE TO TURN LONG ENOUGH TO GET TO A NEARBY RELATIVE. THE DEALER SAID THE COMPRESSOR AND BELT WOULD BE REPLACED UNDER WARRANTY, BUT THE PART WOULD BE DIFFICULT TO GET AND ESTIMATED AT LEAST A WEEK OR MORE. HE SUPPLIED A LOANER AND SAID THE CAR WOULD NOT BE SAFE TO DRIVE, AS THE PULLEY COULD SEIZE COMPLETELY AT ANY TIME. I AM STILL WAITING FOR THE REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245433October 14, 2008
AIR BAGS
MY 2007 MAZDA CX7 IS EQUIPPED WITH PASSENGER AIRBAG THAT SHUTS OFF WHEN THERE IS NO PASSENGER. MOST OF THE TIME (60% OR SO) WHEN I AM DRIVING WITH MY WIFE IN PASSENGER SEAT, THE PASSENGER AIRBAG OFF INDICATOR IS ILLUMINATED. SAME WITH WHEN MY WIFE IS DRIVING AND I ON PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244408October 5, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE ON A TRIP, OUR A/C STOPPED WORKING ON OUR 2007 MAZDA CX-7. THIS CAR WAS 1 YEAR AND 1 MONTH OLD WE WENT TO THE NEAREST MAZDA DEALERSHIP. PARTS WERE NOT AVAILABLE, AND THE SERVICE TECH TOLD US THAT WE COULD CONTINUE TO DRIVE THE CAR WITHOUT A/C. 200 MILES LATER, THE ENGINE STARTED MAKING SOUNDS AND THE CAR STALLED IN THE MIDDLE OF A BUSY ROAD. WE WERE ABLE TO GET THE CAR RESTARTED AND ATTEMPTED TO GET THE CAR OFF THE ROAD, AND COULDN'T FIND ANY PLACE TO PULL OVER, AND THEN BLACK SMOKE ENGULFED THE CAR. THE CAR "DIED" IN THE MIDDLE OF A BUSY STREET WITH NO SHOULDER. WE BELIEVED AT THE TIME THAT OUR CAR HAD CAUGHT ON FIRE. THE CAR CONTINUED TO EMIT A LARGE AMOUNT OF BLACK SMOKE, WE RAN FROM THE CAR CALLED 911. WE DID NOT OPEN THE HOOD OF THE CAR THINKING THAT THERE WAS PROBABLY A FIRE UNDER THE HOOD. BY THE TIME THE POLICE DEPT ARRIVED, THE SMOKING STOPPED. OUR CAR WAS DISABLED ON THE MIDDLE OF A BUSY STREET (WITH NO SHOULDER). WE WERE VERY LUCKY THAT OUR CAR DIDN'T CAUSE ANY SERIOUS ACCIDENTS TO OTHER VEHICLES WHILE IT WAS DISABLED IN THE MIDDLE OF THE ROAD. WE WERE LEFT STRANDED WITH AN INOPERABLE "BURNT" CAR 800 MILES FROM HOME. OUR MAZDA ROADSIDE ASSISTANCE WAS ABSOLUTELY WORTHLESS. IT TURNED OUT THAT THE A/C "SEIZED" UP AND CAUSED THE SERPENTINE BELT TO "DISINTEGRATE". THE CAR WAS LEFT AT MAZDA FOR 2 WEEKS, AND THE PART STILL HAD NOT COME IN AND WAS ON BACK ORDER. THE BELT WAS REPLACED AND AN A/C UNIT TAKEN FROM ANOTHER CX-7 SO WE COULD GET OUR CAR HOME. HOW CAN AN A/C COMPRESSOR BE ON BACK ORDER ON A 1 YEAR OLD MODEL, UNLESS THIS HAS BEEN HAPPENING ON OTHER MAZDAS? I BELIEVE THAT THIS IS DEFINITELY A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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