Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10321096March 19, 2010
ELECTRICAL SYSTEM
MY COMPLAINT; IN 3/18/2010 AT 2:00PM WHILE I WAS DRIVING THE RADIO DISPLAY BLANKED OUT AND THE RADIO STOPPED WORKING ALL TOGETHER. TRACTION CONTROL SYSTEM (TCS) WAS BLINKING AND THE ELECTRONIC STABILITY CONTROL STAYED ON. GAUGE NEEDLES WERE BOUNCING. I STOPPED THE VEHICLE AND TURNED IT ON AND OFF THREE TIMES THEN EVERYTHING CAME BACK ON. THEN LATER IN THE DAY 3/18/2010 AT 7:00 PM THE RADIO DISPLAY AND THE RADIO STOPPED WORKING ALL TOGETHER. THIS TIME I JUST KEPT PRESSING THE ON AND OFF BUTTON A COUPLE TIMES THIS DID NOT WORK BUT THEN THE RADIO JUST CAME ON BY ITSELF WHILE I WAS DRIVING. I TOOK THE CAR TO THE DEALER ON 3/19/2010 THE RESULTS AS THE DEALER NOTICE SAYS: UNABLE TO DUPLICATE. COULD NOT FIND ANY POOR CONNECTIONS TO HAVE CAUSED THE PROBLEM. DURING TEST DRIVE. NORMAL OPERATION OBSERVED. PULLED CODES, TWO WERE FOUND FOR HIGH VOLTAGE. NO FREEZE DATA AVAILABLE. CALLED TECH-LINE AND NO KNOWN ISSUES FOR THESE SYMPTOMS OR CODES. SUGGEST INSPECTION OF PCM/BCM/FUSE BLOCK CONNECTIONS AND ALTERNATOR. INSPECT ALTERNATOR, NORMAL OUTPUT, AT 14V. ALL CONNECTIONS GOOD. NO CORROSION FOUND. NO LEAKS FOUND IN THE DRIVER KICK PANEL , OR LOOSE CONNECTIONS. NORMAL OPERATION AND CONDITION AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317769March 8, 2010
ENGINE AND ENGINE COOLING
2007 MAZDA CX-7 STARTED MAKING A GRINDING SOUND FROM UNDERNEATH THE HOOD, WITH SMOKE BELLOWING FROM THE ENGINE. COME TO FIND OUT THAT THE A/C PUMP AND OR COMPRESSOR HAS SUDDENLY SEIZED CAUSING MAJOR DAMAGE TO THE ENGINE AND VEHICLE ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313509February 24, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007 MAZDA CX-7 - 39 MONTHS OLD WITH 35,000 MILES, THE AIR CONDITIONING A/C COMPRESSOR CAUGHT ON FIRE, MELTED THE COMPRESSOR AND MADE THE CAR SMOKE, HAD TO STOP THE CAR AND WAIT TO BE TOWED BACK HOME. SEEMS TO BE A PROBLEM HAPPENING TO A LOT OF OTHER CX-7 OWNERS. WOULD LIKE FOR MAZDA TO TAKE CARE OF THIS PROBLEM AND PAY FOR ANY PARTS AND REPAIRS ON THIS MATTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10313531February 24, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ON OCTOBER 25, 2009 MY [XXX] AND MYSELF, [XXX] , WERE DRIVING BACK FROM PENNSYLVANIA ON ROUTE 15 IN MARYLAND IN A 2007 MAZDA CX-7. AS WE WERE DRIVING DOWN THE ROAD WE ACCELERATED TO PASS ANOTHER VEHICLE. AS I ACCELERATED THE VEHICLE THE GAS PEDAL AUTOMATICALLY WENT TO THE FLOOR AND WOULD NOT SLOW DOWN. I TRIED TO TAKE CONTROL OF THE VIOLENTLY SPEEDING MAZDA CX-7. AS I TAPPED THE BRAKE THE CAR WOULD NOT SLOW DOWN, THE CAR WOULD JUST ACCELERATE FASTER AND SHAKE BACK AND FOURTH. AT THIS POINT I HAD TO AWAKEN MY FIANCE FROM SLEEPING TO LET HER KNOW WE HAD A PROBLEM AND TO BRACE HERSELF IN CASE OF ACCIDENT. KNOWING THAT THE CAR WAS NOT SLOWING DOWN BY TAPPING THE BRAKE I USED BOTH FEET TO TRY TO STOP THE MAZDA. FINALLY AFTER NOTICING THE VEHICLE BILLOWING GRAY SMOKE FROM THE SIDES I KNEW I HAD TO MAKE A DECISION, OR IT COULD BE LIFE OR DEATH. I SWERVED INTO THE EMERGENCY LANE AND STOPPED THE VEHICLE OFF ROUTE 15. WHILE STILL HOLDING MY FEE ON THE BRAKE AS HARD AS I POSSIBLY COULD, THE VEHICLE STILL TRIED TO SURGE FORWARD. IN ORDER TO MAKE THE VEHICLE STOP DOING THIS OUT OF CONTROL ACTION, I WAS REQUIRED TO TURN THE IGNITION TO THE OFF POSITION. WHILE DOING SO I NOTICED THE ENGINE RACING PAST 6000 RPM'S. I WAS IN TOTAL FEAR FOR OUR LIVES. I WASN'T SURE IF THE CAR WAS GOING TO BLOW UP BECAUSE OF THE NOW DARK GRAY SMOKE THAT WAS COMING OUT. WE DECIDED TO NOT CALL THE POLICE. BUT INSTEAD WE DECIDED TO TAKE THE CHANCE AND RESTART THE VEHICLE, AS WE HAD NO OTHER MEANS OF TRANSPORTATION TO GET BACK TO VIRGINIA. I AM NOW TO A POINT WHERE I DO NOT TRUST THE VEHICLE. I HAVE A TRUE FEAR EVERY TIME I THINK ABOUT ME OR MY FIANCE DRIVING IT AND ANY OTHER MAZDA ON THE ROAD. I HAVE NEVER SEEN OR HEARD OF ANY SUCH THING HAPPENING TO ANYONE ELSE. MY FIANCE AND I, ALONG WITH THE OTHER 100'S OF PEOPLE THAT WERE ON THE ROAD THIS DAY COULD HAVE BEEN IN GRAVE DANGER BECAUSE OF THE DEFECT THAT HAS OCCURRED WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312944February 23, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
AT 45,000 MILES MY 2007 MAZDA CX-7 BEGAN BLOWING THICK WHITE SMOKE OUT FROM THE EXHAUST AND FROM UNDER THE HOOD. TOOK THE CAR TO DEALER WHO SAID THE TURBO WENT OUT AND WAS LEAKING OIL INTO THE EXHAUST SYSTEM. THEY REPLACED THE TURBO AND COVERED THE PART AND CHARGED ME THE $600 IN LABOR TO INSTALL IT. CAR IS NOW AT 57,000 MILES AND IS SHOWING THE SAME SYMPTOMS WHEN RPMS GO OVER 4000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313293February 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
A/C COMPRESSOR AND/OR CLUTCH SEIZES-UP AND CAUSES CASCADE FAILURE OF BELT DRIVEN ACCESSORIES WITH LOSS OF POWER STEERING. THIS HAPPENED SUDDENLY AT HIGHWAY SPEED AND IS CONSIDERED A SERIOUS SAFETY DEFECT. I SEARCHED THE NHTSA SITE AND FOUND MORE THAN 50+ OTHER SUCH COMPLAINTS. WHY THIS MODEL HAS NOT BEEN RECALLED IS A MYSTERY TO ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312836February 22, 2010
STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C COMPRESSOR LOCKS. NO POWER STEERING, OVERHEATS AND DIES SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312903February 22, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING MY 2008 MAZDA CX-7 FROM BAYTOWN, TEXAS TO KILLEEN, TEXAS WHEN I NOTICED THAT THE AIR CONDITIONING STOPPED WORKING. APPROXIMATELY 3-5 MILES LATER WHITE SMOKE BILLOWED FROM UNDER THE HOOD AND MY STEERING LOCKED. BECAUSE THERE WAS NO SUITABLE TERRAIN ON THE RIGHT AND BECAUSE I WAS STEERING AROUND A RIGHT-TURN, I WAS FORCED TO PULL TO THE LEFT. BECAUSE OF THE SMOKE AND THE DISTRACTION CAUSED BY THE INCIDENT, I DID NOT REALIZE THAT THERE WAS A SEMI-TRUCK HEADING TOWARDS ME IN THE OTHER LANE. IF IT WASN'T FOR THE ADEPT HANDLING OF THE TRUCK DRIVE, I WOULD HAVE SURELY GONE HEAD ON AND I WOULD HAVE BEEN KILLED. I WAS TOWED TO BRYAN, TEXAS WHERE THE VEHICLE WAS REPAIRED AFTER A WHOLE DAY IN THE SHOP. THEY REPAIRED THE AIR CONDITIONING COMPRESSOR, AN ENGINE MOUNT, A PULLEY I BELIEVE AND SOME OTHER MISCELLANEOUS ITEMS TO THE TUNE OF OVER $1,400. I WAS EXTREMELY UPSET WHEN I FOUND OUT IT WAS A COMMON PROBLEM...ONE THAT NEARLY CAUSED ME MY LIFE. I HAVE TWO SMALL CHILDREN THAT DRIVE WITH ME EXTREMELY FREQUENTLY AND I FIND IT HARD TO BELIEVE THAT NOTHING S BEING DONE ABOUT MAZDA PLACING PEOPLE IN DANGER LIKE THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10311057February 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON THE MAZDA CX7 THE DASH INSTRUMENTS ARE ALMOST IMPOSSIBLE TO SEE IF ANYONE IS WEARING SUNGLASSES. MAZDA APPARENTLY IS ALERT TO THIS AS ON THE MOST EXPENSIVE CX7 ALL THE INSTRUMENT LIGHTS ARE ILLUMINATED. THIS CREATES AN IMPOSSIBLE SITUATION IN TRYING TO GAUGE EVEN YOUR SPEED. I OWN A CX7 , IN FLORIDA WHERE YOU MUST WEAR SUN GLASSES, AND HAVE BEEN WARNED ABOUT SPEED. MAZDA SEEMS TO HOLD THIS AS AN UPGRADE, WHICH IS NOT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311064February 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO EVENTS OR WARNING LEADING TO FAILURE. A/C COMPRESSOR LOCKED UP AT 53K MI. JUST QUIT WORKING, HOT RUBBER SMELL COMING FROM ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311114February 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007, MAZDA CX-7, 40,000 MILES (4,000 OUT OF WARRANTY) THE AIR COMPRESSOR STOPPED WORKING. SPEWED ONLY HOT AIR. I HAD IT AT THE DEALER AT 32,000 MILES FOR A COMPRESSOR/BELT SQUEAK. DEALER FOUND "NOTHING UNUSUAL". FOUR DAYS NOW WITH OUT THE CAR AND THEY DON'T KNOW WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305965February 4, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ON A SNOW-PACKED INTERSTATE HIGHWAY WHEN THE CAR AHEAD OF ME STOPPED. I APPLIED THE BRAKES IMMEDIATELY. MY SPEED WAS ABOUT 25 MPH. THE ANTI-LOCK BRAKING SYSTEM IMMEDIATELY RESPONDED, BUT MY SPEED DID NOT DIMINISH APPROPRIATELY. I STRUCK THE CAR AHEAD. ABOUT 20 MINUTES LATER, I TRIED TO STOP AT A RED LIGHT AND THE VEHICLE SEEMED TO CONTINUE WITH LITTLE OR NO BRAKE FORCE ACTUALLY BEING APPLIED. THE ANTI-LOCK SYSTEM SEEMED OVERLY SENSITIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306088February 4, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), FUEL SYSTEM, GASOLINE, POWER TRAIN, EQUIPMENT:MECHANICAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY WIFE AND I PURCHASED A 2007 MAZDA CX-7 A FEW YEARS AGO, AND OVER THE LAST THREE MONTHS IT HAS BEEN IN THE SHOP WITH MULTIPLE PROBLEMS. FROM AN OIL LEAK, TO A BAD COMPRESSOR, THEN THE TIMING CHAIN GONE BAD AND NOW ANOTHER PROBLEM WITH THE EGR. THE CAR HAS A LITTLE OVER 38K MILES AND TO ME IT SEEMS VERY ODD FOR A CAR BEING THIS YOUNG IN MILES, TO HAVE MAJOR PROBLEMS SUCH AS THESE. AFTER GOING BACK AND FORTH WITH THE MAZDA CORPORATE OFFICE, THEY FIRST AGREED TO PAY FOR THE PARTS FOR MY LATEST PROBLEMS SINCE I'M NOW OUT OF WARRANTY. I WAS FINE WITH THAT UNTIL I FOUND OUT THE LABOR WAS OVER $500 TO FIX THIS PROBLEM. WHEN I CALL THE CORPORATE OFFICE TO TRY TO DISCUSS SPLITTING THE LABOR COSTS, THEIR SUPERVISOR CONTACTED ME BACK WITH AN ATTITUDE LIKE I DID SOMETHING WRONG AND DECIDED THEY WERE NOW NOT GOING TO HELP AT ALL. THAT IS JUST POOR CUSTOMER SERVICE BEHIND A VEHICLE THAT WAS NOT READY TO BE PUT ON OUR US ROADWAYS. IN MY OPINION, THIS CAR SHOULD BE RECALLED. AFTER REVIEWING SOME OF THE FORUMS, MANY OTHERS AGREE WITH MY DISPLEASURE IN THE PROBLEMS WITH THE MAZDA CX-7--CHECK THIS LINKHTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E5B59/110. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304916February 3, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I JUST GOT A MAZDA CX 7 4 MONTHS AGO. THE A/C SYSTEM IS FRIED. THE FACTORY WARRANTY WAS NO GOOD AND I HAVE TO PAY$1900. PLEASE I AM READ THESE ARTICLES AND DO NOT BUY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10303650February 1, 2010
EXTERIOR LIGHTING
EXCESSIVE CONDENSATION IN FRONT HEADLIGHTS. AT 3:00PM AFTERNOON CONDENSATION IS STILL PRESENT IN HEADLIGHT (85 DEGREES F). THIS HUMIDITY HAS TO GO SOMEWHERE AND THERE ARE ELECTRIC COMPONENTS IN THE BACK AND NEAR THE HEADLIGHTS WITH WARNINGS. MAZDA REFUSES TO CORRECT OR CHANGE HEADLIGHTS (MAZDA BULLETIN 09-016/09). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303754February 1, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2007 MAZDA CX7 THAT THE A/C COMPRESSOR SEIZED UP ON CAUSING A NEAR FIRE UNDER THE HOOD. I HEARD AN AWFUL NOISE AND SAW SMOKE BILLOWING UNDER THE HOOD. I SHUT IT DOWN IMMEDIATELY KNOWING THAT WHAT WAS ABOUT TO HAPPEN COULDN'T BE GOOD. I WENT ONLINE AND FOUND OUT THIS HAS HAPPENED TO MANY CX7S NOW THE DEALER IS TELLING ME THAT BECAUSE I'VE OWNED THIS FOR 37 MONTHS, (35,000 MILES) THAT IT ISN'T COVERED BY THE 60,000 MILE DRIVE TRAIN WARRANTY, (IF I CAN'T DRIVE IT, ITS A DRIVETRAIN PROBLEM TO ME)...THIS NEEDS TO BE A CLASS ACTION LAWSUIT..OR A RECALL YOU'RE CHOICE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10301687January 21, 2010
ENGINE AND ENGINE COOLING, STEERING
WHILE DRIVING AT NIGHT AT HIGHWAY SPEED, NOISE STARTED TO COME FROM ENGINE COMPARTMENT. SEEMED TO COME AND GO, BUT SUDDENLY SMELLED SMOKE AND LOST POWER STEERING. NEARLY HAD A HEAD ON COLLISION. THIS WAS A VERY SERIOUS NEAR MISS. MANAGED TO GET CAR TO NEIGHBORHOOD CAR REPAIR SHOP. AFTER INSPECTION, CAUSE WAS DETERMINED TO BE SEIZED A/C COMPRESSOR THAT LED TO CASCADING FAILURES. COST TO REPAIR ALL DAMAGE WAS $2250. I HAVE SINCE READ THAT THIS IS A COMMON FAILURE ON MAZDA CX-7 AND STILL NO RECALL? I WILL BE SENDING A CLAIM TO MAZDA USA AND WOULD ALSO BE INTERESTED IN JOINING ANY CLASS ACTION SUITE TO RECOUPE ALL MY COSTS AND TO FORCE MAZDA USA TO MAKE A RECALL. FAMILY'S LIVES ARE AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301715January 21, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY WIFE WAS DRIVING OUR 2007 CX-7 WITH APPROXIMATELY 28K MILES ALONG A FOUR LANE MAJOR ROAD WHEN CAR LOST POWER AND BECAME BASICALLY UNDRIVEABLE. LEAVING HER SITTING ON A EXTREMELY BUSY SECTION OF ROAD WITH MY 2 YEAR OLD SON IN THE BACK SEAT AS PEOPLE ARE FLYING OFF AN ENTRANCE RAMP FROM ABERDEEN PROVING GROUND. SHE FOUGHT IT TO THE SHOULDER OF US ROUTE 40 NORTH OF BALTIMORE, LEAVING HER IN A VERY DANGEROUS SITUATION. MAZDA DEALERSHIP WHERE VEHICLE WAS PURCHASED WAS LESS THAN A HALF MILE FROM FAILURE LOCATION AND AFTER TRAFFIC HAD DIED DOWN I WAS ABLE TO LIMP VEHICLE TO DEALER WITH WIFE FOLLOWING ME AT 10 MPH. TURBOCHARGER FAILURE HAS BEEN BLAMED, AS USUAL MAZDA HAS DENIED WARRANTY WORK DUE TO ENGINE SLUDGE, EVEN THOUGH VEHICLE HAS BEEN MAINTAINED. AFTER THOROUGH RESEARCH FOR THE LAST MONTH, WHILE MY VEHICLE HAS SAT AT THE DEALERSHIP, VIA MANY WEBSITES EDMUNDS FORUM, MYCX7.COM, MAZDAS247.COM ETC. MAZDA IS CLAIMING SAME ENGINE SLUDGE IS CAUSE OF FAILURE OF NUMEROUS TIMING CHAINS, TURBOS, VVT ACTUATORS ETC. EVEN ON VEHICLES THAT HAVE BEEN MAINTAINED BY THEIR DEALERSHIPS. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN RELEASED BY MAZDA (TSB# MTOL - 5505) THAT STATED THE FLAWED DESIGN OF THEIR PCV SYSTEM NOT ALLOWING OIL TO DRAIN PROPERLY FROM THE TURBOCHARGER. NO FIX HAS BEEN MADE AVAILABLE WITH RECENT INFORMATION I HAVE READ IN REGARDS TO THE FLAWED PCV NOT CIRCULATING THE OIL. HOPE SOMEONE CAN BRING THIS FLAWED DESIGN ENGINE TO LIGHT BEFORE SOMEONE OR A FAMILY IS KILLED IN A MAJOR ACCIDENT WHERE THEIR CAR LEAVES THEM STRANDED IN THE MIDDLE OF A HIGHWAY LIKE I-95. THANKS FOR THE TIME IN LOOKING INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300421January 20, 2010
TIRES
APPROXIMATELY THREE WEEKS AGO, I NOTICED INCREASING DIFFICULTY MANEUVERING MY CAR AND TWO WEEKS AGO, AS I TURNED ONTO MY STREET, (TRAVELING AT APPROXIMATELY 5 MPH), MY CAR ACTUALLY SLID ACROSS THE INTERSECTION AND INTO THE CURB ON THE OPPOSITE SIDE OF THE STREET. FORTUNATELY, NO PEDESTRIANS WERE NEARBY AND NEITHER MY CAR NOR I SUSTAINED ANY INJURY. CURIOUS AS TO WHY THIS WOULD HAVE OCCURRED, MY HUSBAND INVESTIGATED AND MUCH TO OUR DISMAY, WE DISCOVERED THAT MY BRIDGESTONE TURANZA TIRES ' WITH JUST 18,800 MILES ON THEM ' WERE BALD EXCEPT FOR THE GROOVES THAT RUN ALONG THE CIRCUMFERENCE OF THE TIRE. AT THIS TIME, WE CALLED TWO AREA BRIDGESTONE DEALERS WHO JOINTLY CONSENTED THAT THE TIRE HAD NO TREAD WEAR WARRANTY WHICH FURTHER SERVED TO REINFORCE THE FACT THAT BRIDGESTONE IS AWARE THAT THE TURANZA IS A POOR QUALITY TIRE NOT WORTHY OF WARRANTY. WHEN QUESTIONED ABOUT THE POOR STATE OF THE TIRES AFTER JUST 18,800 MILES, THEY INDICATED, THAT OTHER THAN THE FACT THAT THE TURANZA WAS A 'CHEAP' TIRE (THEIR SPECIFIC VERBIAGE), IT COULD ALSO BE DUE TO POOR DRIVER HABITS OR AN OUT-OF-ALIGNMENT VEHICLE OR BOTH. BECAUSE I AM THE SOLE DRIVER OF MY VEHICLE AND COMMUTE JUST 21 MILES ROUND-TRIP TO MY JOB VIA A STATE-MAINTAINED ROAD WITH A MAXIMUM SPEED LIMIT OF 50 MPH, POOR DRIVER HABITS IS ELIMINATED. FURTHERMORE, INVESTIGATION ALSO REVEALED THAT THE CAR WAS, IN FACT, NOT OUT-OF-ALIGNMENT, AS WE HAVE NOW REPLACED ALL FOUR TIRES ON THE VEHICLE AND CONFIRMED THAT THE ALIGNMENT WAS FINE. FRANKLY, WE FIND IT NOTHING SHORT OF DESPICABLE THAT BRIDGESTONE CONTINUES TO SELL THESE TIRES WHEN FULLY AWARE OF ITS POOR QUALITY AND IT IS PARTICULARLY DISHONORABLE THAT YOU ARE WILLING TO RISK PEOPLES' LIVES BECAUSE THEY ARE UNKNOWINGLY DRIVING ON INFERIOR, NON-WARRANTED TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298905January 10, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING WE HEARD A NOISE FROM THE ENGINE, WE WERE ABOUT A MILE FROM OUR DESTINATION. WHEN WE PULLED INTO THE PARKING LOT WE SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. WHEN MY HUSBAND OPENED THE HOOD, WE SAW FLAMES. WE IMMEDIATELY CALLED 911 AND RAN TO THE BUILDING TO PROCURE A FIRE EXTINGUSHER. WE WERE ABLE TO LOCATE ONE AND MY HUSBAND PUT OUT THE FIRE. WE WERE TOLD BY THE MAZDA DEALERSHIP THAT THE COMPRESSOR CLUTCH HAD FAILED, CAUSING THE FIRE. WE HAD PURCHASED AN EXTENDED WARRANTY ON THE VEHICLE, UNFORTUNATELY, IT ONLY COVERED TO 60,000 MILES AND THE VEHICLE HAD 61,000 MILES. THE SERVICE MANAGER SUGGESTED THAT WE SHOULD FILE A CLAIM ON OUR INSURANCE, BUT SINCE WE HAVEN'T BEEN ABLE TO GET A DETAILED ESTIMATE ON THE DAMAGES, WE HAVEN'T PROCEEDED THAT FAR YET. THEY HAVE HAD THE VEHICLE FOR THREE DAYS AND THERE IS NO COMPLETE INFORMATION ON THE DAMAGES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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