Mazda CX-7 Complaints (2011)

154 consumer complaints on file.

#10992081May 29, 2017
SUSPENSION
RECEIVED NOTIFICATION FROM MAZDA THAT THERE IS A PROBLEM WITH FRONT SUSPENSION BALL JOINT FITTINGS THAT THEY ISSED A RECALL AND THEY SHOULD BE CHECKED AND IF NECESSARY REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986132May 17, 2017
SUSPENSION
I FILED A COMPLAINT ON 05/02/17 STATING THAT RECALL 9716H HAS NOT BEEN COMPLETED. I HAVE CALLED MY SELLING DEALER SEVERAL TIMES ONLY TO BE TOLD THE PARTS ARE NOT AVAILABLE. THE RECALL LETTER I RECEIVED FROM MAZDA STATES THE RECALL IN QUESTION SHOULD BE COMPLETED IN A REASONABLE TIME, I DO NOT ACCEPT THE TIME TO DATE IS REASONABLE. I RECEIVED THE RECALL NOTICE DATED OCTOBER 2016. SEVEN MONTHS LATER THE PARTS ARE STILL NOT AVAILABLE. THIS IS TOTALLY INACCEPTABLE. THE RECALL LETTER ALSO STATES THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF CONTROL AND RESULT IN A CRASH. I DID CALL WITH A COMPLAINT ON 05/02/17 ODI 10983032, BUT CAN NOT FIND THIS ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986166May 17, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985737May 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS INVALID. UPDATED 07/13/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985112May 12, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CALLED AND THE CONTACT LEFT VOICE MESSAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983032May 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981392April 29, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS CONTINUOUSLY NEED REPLACING...AVERAGING A SET EVERY SIX MONTHS. THE BULBS ARE BLOWN WHEN FIRST TURNED ON OR WHILE DRIVING ON THE HIGHWAY. EXTREMELY DANGEROUS AT NIGHT IN RURAL AREAS. DO NOT USE LIGHTS DURING THE DAY UNLESS RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981314April 28, 2017
ENGINE
MY CAR WILL LUNGE FORWARD WHEN IDLE AND WITH MY FOOT ON THE BRAKE. IT'S VERY DANGEROUS AND HAS NEARLY CAUSED AN ACCIDENT ON SEVERAL OCCASIONS. THIS HAS BEEN OCCURRING SINCE I BOUGHT THE CAR USED IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979104April 18, 2017
POWER TRAIN
CAR WAS STATIONARY AT THE TIME. I WAS ATTEMPTING TO BACK OUT OF A DRIVEWAY, AND THE CAR WOULD NOT ENGAGE INTO REVERSE. I WAS ABLE TO PUSH IT OUT AND DRIVE IT TO SMITHAVEN MAZDA. THIS CAR WAS ABLE TO RUN IN DRIVE BUT WOULD BOG DOWN WHEN THE TRANSMISSION WOULD TRY TO SHIFT. THE DEALERSHIP WAS CLOSED AT THE TIME AND THE NEXT DAY I SPOKE TO THE SERVICE MANGER AT MAZDA AND HE PERFORMED A DIOGNOSTIC ON THE CAR. HE CALLED LATER THAT DAY TO INFORM ME THAT THE TRANSMISSION WAS BLOWN AND THE COST TO REPLACE IT WOULD BE $4,300. THIS CAR HAS 72,000 MILES ON IT AND WAS PURCHASED NEW IN 2011. THE CAR HAS BEEN SERVICED AT THE DEALERSHIP AND EVERY RECOMENDED REPAIR AND SCHEDULED MAINTENAINCE WAS PERFORMED. I AM INTERESTED IN CONTACTING MAZDA OF AMERICA TO COMPLAIN ABOUT A FAILED TRANSMISSION ON A CAR THAT WAS WELL MAINTAINED AND WAS NOT DRIVEN ABUSIVELY.SO FAR I HAVE HAD REPAIR ESTIMATES FROM $3,000 TO $4,300 AT THE DEALERSHIP. I HAVE READ OF COMPLAINTS OF TRANSMISSION FALURES WITH OTHER MAZDA CX7 OWNERS. MAZDA SHOULD BE HELD RESPONSIBLE FOR THIS DEFECTIVE CAR PART , CONSIDERING A CAR THAT WAS VERY WELL MAINTAINED AT THE DEALER. MAZDA OFFERED NO APOLOGY OR EXPLANATION AS TO WHY THIS TRANSMISSION WOULD FAIL ON A CAR WITH THIS MILEAGE AND MAINTENANCE RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972388April 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972390April 14, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971623April 10, 2017
STEERING, SUSPENSION
WAITING ON REPAIR PARTS FROM AUG 2016 RECALL NOTIFICATION.. AUG 10,2016 MANUFACTURER RECALL NUMBER-9716H NHTSA RECALL NUMBER-16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE AS A RESULT OF THIS LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT OF LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH CONDITION, THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE, CAUSING A LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH. IT HAS BEEN 8 MONTHS SINCE BEING NOTIFIED AND THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PARTS TO REPAIR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970167April 3, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965863March 14, 2017
STEERING, SUSPENSION
THE STEERING IS OUT OF CONTROL, COULD NOT PARK STRAIGHT AND SIGNAL LIGHT WHEN TURNING DOES COME OFF WHEN STEER THE CAR. HARD TO DRIVE THE CAR STRAIGHT VERY DANGEROUS WHEN HITTING THE ROAD SLOW DOWN BUMP. THE SHOCK ABSORB IS STOCK SINCE LESS THAN 30 MILES SHOULD BE REPLACED AS RECALLS. FRONT LIGHT BULB WENT OUT. THIS CAR CURRENT MILES IS ONLY 53,500. LOCAL MAZDA DEALER SAYS RECALL FOR STEERING COLUMN REPLACEMENT HAS NOT SEND BY MAZDA MANUFACTURER. WHO CAN GET THIS STEERING RESOLVE I AM VERY CONCERN AND DID NOT WANT TO GET ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927926March 8, 2017
AIR BAGS, SUSPENSION
2011 MAZDA CX-7. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR AND FRONT LOWER CONTROL ARM BALL JOINT RECALL NOTICES. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956525February 23, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955734February 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954340February 13, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947793January 26, 2017
EXTERIOR LIGHTING
LOW BEAM AND HIGH BEAM HEADLIGHTS BURN OUT MULTIPLE TIMES THROUGH OUT THE YEAR. THE LOW BEAM ON EITHER SIDE BURN OUT AND HAVE TO BE REPLACED MORE FREQUENTLY THAN THE HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947128January 23, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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