Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10463411June 28, 2012
ENGINE
ON MAY 18TH I TOOK MY CAR TO THE MAZDA DEALER IN NJ FOR A TIMING BELT RECALL AND WAS REPLACED. ON MAY 28TH DRIVING ON THE HIGHWAY THE A/C STOPPED WORKING, THE WARNING LIGHTS CAME ON AND IMMEDIATELY THE CAR STALLED. I THEN HAD IT TOWED TO THE SAME MAZDA DEALER. THE NEXT DAY THEY TOLD ME THAT MY ENGINE WAS BLOWN AND IT WAS GOING TO COST ME $7,476.79.I HAVE ALWAYS SERVICED MY CAR EVERY 3,000 MILES, MY CAR IS ONLY 6 YEARS OLD AND ONLY HAS 57,040 MILES. I TOOK IT TO AN ENGINE EXPERT AND TOLD ME THAT THE ENGINE WAS DEFECTIVE. MAZDA SHOULD RECALL ALL CX7S FROM 2007. IT IS OBVIOUS THAT ALL OF THEM CAME OUT WITH A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463319June 27, 2012
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
MY 2007 CX-7 STARTED MAKING A LOUD BANGING NOISE WHEN I STARTED IT (MAY 7,2012). I BROUGHT IT TO THE DEALERSHIP TO HAVE IT CHECKED OUT AND THEY SAID IT WAS MY TIMING CHAIN & ACTUATOR (VVT) AND IT WOULD TAKE $1350 TO REPAIR. I PAID THE MONEY AND IT WAS FIXED IN A COUPLE OF DAYS. ON JUNE 7TH,2012 I STARTED TO REALIZE THAT MY AC WAS NOT WORKING, BUT HAD DECIDED TO WAIT A LITTLE BIT TO HAVE IT FIXED BECAUSE I WAS STILL HURTING FINANCIALLY FROM THE LAST FIX A MONTH AGO. THAN ON JUNE 9TH, 2012, I WENT TO START MY VEHICLE AND IT SOUNDED LIKE IT WAS ABOUT TO EXPLODE. I LIVE IN THE COUNTRY AND THE CLOSEST DEALERSHIP IS AT LEAST 50 MILES AWAY. SO I BROUGHT IT TO MY LOCAL REPAIR SHOP AND THEY TOLD ME MY TURBO IS BLOWN. THE MAZDA DEALERSHIP WANTS $80 TO DIAGNOSE IT AND $5000 TO FIX IT (THAT DOESN'T INCLUDE MY TOWING FEES AND THE COST OF FIXING THE AC). I'VE READ ALL OF THE COMPLAINTS ONLINE AND EVERYONE IS SAYING SLUDGE BUILD UP AND MAZDA WANTS THE RECEIPTS FOR ALL OF THEIR OIL CHANGES. I HAVE ALL MY RECEIPTS FOR THE SYNTHETIC OIL CHANGES THAT I HAVE HAD DONE TO THE VEHICLE ON TIME (NOT TO MENTION ONLY FILLING THE CAR WITH PREMIUM GAS). UNFORTUNATELY, MY CAR IS UP TO 100,000 MILES AND THEY ONLY EXTENDED THE WARRANTY TO WHAT...70K? SO BASICALLY I HAVE A CAR THAT I PAID $16K FOR AND IS COMPLETELY USELESS TO ME ONLY AFTER 100K MILES. FROM WHAT I'VE RESEARCHED VVT'S ARE NOT SUPPOSED TO GO OUT UNTIL WHAT 250K-300K MILES? AND IT SEEMS A BIT RIDICULOUS FOR THE TURBO TO GO OUT AFTER 100K MILES.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463036June 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT SHE HAD TO REPLACE THE TURBO IN THE ENGINE FOUR TIMES DUE TO SLUDGE BUILD UP. THE CONTACT ALSO STATED THAT THE MOST RECENT TURBO FAILURE CAUSED THE ENGINE AND TRANSMISSION TO FAIL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT IT WAS UNUSUAL FOR THIS FAILURE TO OCCUR. THE CONTACT STATED THAT THE FIRST TURBO FAILED AT 33,000 MILES, THE SECOND AT 58,000 MILES AND THE THIRD AT 83,000. THE MANUFACTURER STATED THE TURBOS WERE NOT COVERED BY WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462076June 18, 2012
POWER TRAIN, ENGINE
THE AIR CONDITIONER COMPRESSOR WENT OUT. THE VEHICLE BEGAN TO HAVE ACCELERATION ISSUES AND STARTED SMOKING LIKE BURNT RUBBER. MAZDA HAS EXTENDED THE WARRANTY TO 60,000 MILES BUT REFUSES TO REPLACE THE COMPRESSOR BEYOND THAT MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461825June 15, 2012
ENGINE, STEERING
WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH, MY 2007 MAZDA CX7 RANDOMLY LOST POWER. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY EVEN THOUGH THE STEERING WHEEL BECAME VERY HARD TO TURN. I WAS VERY LUCKY THERE WERE NOT MANY CARS AROUND ME. THE MOTOR WOULD ONLY REV WHEN I PUSHED THE GAS PEDAL. I HAD THE CAR TOWED TO A MECHANIC. THE NEXT DAY I WAS TOLD THAT MY MOTOR AND TURBO NEEDED TO BE REPLACED. THE REPAIRS WOULD TOTAL TO ABOUT $8,000. I ALREADY OWE $15,000 ON THE AUTO LOAN. I ONLY HAD THE CAR FOR ONE YEAR, THE MOTOR WENT BAD AT 60, 000 MILES?. I'M A FULL-TIME STUDENT AND A MOM, MY HUSBAND MAKES LESS THAN $30K A YEAR. WE CANNOT AFFORD THE REPAIRS AT THIS TIME. AS A RESULT, THE CAR IS SITTING ON OUR DRIVEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460577June 4, 2012
ENGINE, POWER TRAIN
WHILE DRIVING OUR CX-7 STOPPED RUNNING RIGHT IN THE MIDDLE OF THE ROAD, WE HAVE FOUND OUT THAT IS A KNOWN ISSUE WITH MAZDA CX-7 VVT PIN/TIMING CHAIN BREAKING. WE WERE ABLE TO GET THE CAR STOPPED, BUT IT WAS IN THE MIDDLE OF THE RODE AND WAS A HAZARD NOT ONLY TO OUR CAR, BUT OTHER CARS COMING UP BEHIND US. WE WERE UNABLE TO MOVE THE CAR AND HAD TO WAIT FOR A TOW TRUCK. OF COURSE, MAZDA WON'T DO ANYTHING TO REMEDY THE SITUATION BECAUSE THE WARRANTY HAS PASSED...EVEN THOUGH THEY KNEW THE PROBLEM EXISTED IN 2009. SOMEONE WILL GET KILLED ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459979May 29, 2012
ENGINE, POWER TRAIN
AFTER SIX MONTHS, WE BEGAN TO HAVE MECHANICAL ISSUES WITH THE VEHICLE. A DIESEL-SOUNDING CHUG COMING FROM THE ENGINE SEEMED OFF FOR AN UNLEADED FOUR-CYLINDER SUV. THE COMMON ISSUE SEEMED TO BE A PART CALLED A VVT ACTUATOR. NO RECALLS OR SERVICE ADVISORIES HAD BEEN ISSUED FOR ENGINE PARTS AT THIS TIME. HOWEVER, IN JANUARY 2012, AN ENTIRE HALF-DECADE AFTER THE VEHICLE ROLLED OFF THE ASSEMBLY LINE, WE RECEIVED A 'VARIABLE VALVE TIMING NOISE AND TIMING CHAIN NOISE WARRANTY EXTENSION' NOTICE BY MAIL FROM MAZDA. A MONTH OR SO AFTER WE RECEIVED THE NOTICE, THE VEHICLE BEGAN LEAKING OIL. WE TOOK OUR VEHICLE INTO A ROGER BEASLEY MAZDA CENTER AND HAD IT EXAMINED. THE OIL COOLER ON THE VEHICLE WAS BEGINNING TO FAIL. WE EXPLAINED THE NOTICE THAT WE RECEIVED IN THE MAIL AND THEY WERE ALREADY WELL AWARE OF THESE ISSUES. WE WERE TOLD THE ENGINE HAD ENGINE SLUDGE AND WITH IT BEING A SECOND-OWNER VEHICLE, WE DID NOT HAVE THE DOCUMENTATION TO PROVE THAT REGULAR OIL CHANGES HAD BEEN PERFORMED. INSTEAD, ALL REPAIRS AND REPLACEMENTS WOULD COME FROM OUR OWN POCKETS. THE RESULT ENDED UP BEING A NEED TO REPLACE THE VVT ACTUATOR, THE TIMING CHAIN, THE OIL COOLER, AND REPLACING ALL OF THE GASKETS. THE TECHNICIAN SHOWED US A SIDE-BY-SIDE OF THE CURRENT TIMING CHAIN AND THE NEW REPLACEMENT ' THE USED CHAIN HAD LITERALLY STRETCHED TO BE ABOUT HALF-AN-INCH LONGER THAN THE REPLACEMENT. WE DROVE OFF THE LOT AND HOPED THAT THE PROBLEMS HAD BEEN SOLVED. WITHIN TWO MONTHS OF THE REPAIRS, THE ENGINE BEGAN MAKING A HIGH-PITCHED WHINING NOISE. MY WIFE CONTACTED THE DEALERSHIP THAT DAY WHILE AT WORK AND THEY SAID TO BRING IT IN. ON THE WAY TO THE DEALERSHIP, WHICH IS LESS THAN TEN MILES AWAY, THE VEHICLE DIED ON THE FREEWAY. THIS ENDED UP BEING THE RESULT OF A BLOWN TURBOCHARGER. AGAIN, WE HAD TO TAKE MONEY FROM OUR NEST EGG TO REPLACE YET ANOTHER PART ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459484May 23, 2012
ENGINE
VVT AND TIMING CHAIN REPLACEMENT NEEDED MAZDA KNEW THESE TO BE DEFECTIVE PARTS BUT ONLY ISSUED WARNING TO ME JUST THIS MONTH AND NOW THAT IM OVER THE MILEAGE I HAVE TO PAY FOR COST OF REPLACING BOTH ... WHY HASN'T THE SAFETY BOARD LOOKED INTO THIS VERY DANGEROUS ISSUE THAT WILL EVENTUALLY CAUSE SOMEONE TO LOSE THEIR LIVES ..... THIS MOST BE ADDRESSED NOW!!!!!!!!!!!!!!!!!!!!!!!!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459002May 19, 2012
ENGINE
PURCHASED 2007 MAZDA CX-7 WITH 65,000 MILES. AT THE TIME WAS TOLD IT HAD A NEW TURBO. HAD THE VEHICLE 2 MONTHS AND THE ERG VALVE DIED (TECHNICIAN STATED THEY SHOULD LAST 100K MILES) WAS REPLACED AT MY COST OF $850. WHEN REPLACING THE ERG VALVE THEY ALSO NOTICED A WORN TUBE THAT WILL COST AN ADDITIONAL $180 AT MY COST. THEY ALSO NOTICED THE NEW TURBO WAS SMOKING AND THIS WAS AN EXTENDED WARRANTY COVERAGE FROM MAZDA TO 70K MILES (I WAS AT 68,5000). THEY ARE ADDING A WHOLE NEW PCV VENT KIT AT DEALER EXPENSE). NOW I AM HEARING A LOUD TICKING NOISE WHENEVER I TURN ON THE A/C WHICH COULD BE EITHER THE VVT TIMING CHAIN OR THE AIR CONDITIONING SYSTEM. BOTH ARE KNOWN DEFECTS OF 2007 CX-7'S AND WILL COST ABOUT $1,000 TO FIX FOR EACH ISSUE. THE TIMING CHAIN IS COVERED UNTIL 70K MILES SO I'M TRYING TO GET THIS FIXED BY THE DEALERSHIP NOW BEFORE I RUN OUT OF WARRANTY. HOWEVER, THE AC ISSUES WERE ONLY COVERED TO 60 K MILES AND I AM BEYOND THAT COVERAGE SO I WILL HAVE TO FIX THAT AT MY COST. IF YOU DO A QUICK GOOGLE SEARCH YOU WILL SEE EXTENSIVE DOCUMENTATION OF THESE SAME ISSUES AMONGST MANY MAZDA OWNERS. MAZDA REFUSES TO RECALL SUCH PARTS AND ONLY THIS YEAR (4-5 YEARS LATER) DID THEY EXTEND WARRANTY COVERAGE ON SOME KNOWN DEFECTS KNOWING THAT MOST PEOPLE WOULD BE BEYOND THE WARRANTY LIMIT OF 60/70K MILES. THERE ARE MANY REPORTS OF ENGINES SEIZING DUE TO THE AC AND TIMING CHAIN ISSUE. I AM QUITE FRANKLY TERRIFIED TO DRIVE THIS CAR AND SEEKING A VERY COMPREHENSIVE EXTENDED WARRANTY TO HOLD ME OVER UNTIL I CAN TRADE IT IN AND GET SOMETHING RELIABLE! I WORK FOR A CAR DEALERSHIP SO I KNOW THAT THESE ISSUES ARE LEGITIMATE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458930May 18, 2012
SEATS
PLACED 12 CASES OF BOTTLE WATER IN REAR COMPARTMENT BEHIND REAR SEATS CAUSED THE REAR SEAT LATCHES TO BREAK. EACH CASE IS 35 PINTS (17L). NO ACCIDENT OR INJURY OCCURRED, BUT THE POTENTIAL FOR HARM IS LIKELY. WE HAD BEEN DRIVING AROUND WITH THE KIDS IN THE BACK SEAT FOR A FEW DAYS BEFORE WE NOTICED THAT THE SEATS WEREN'T LOCKED AND NOT WORKING. IF WEIGHT ALONE WAS ENOUGH TO MALFUNCTION THE LOCKS, WHAT COULD HAPPEN IF THERE ARE ITEMS IN THE BACK DURING A COLLISION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458675May 16, 2012
ENGINE
AROUND THE END OF APRIL 2012 I NOTICED THAT MY MAZDA STARTED MAKING A LOUD NOISE - COMPARABLE TO A SEMI OR DIESEL TRUCK. THE NOISE WAS CONSTANT, REGARDLESS OF SPEED, AND MAINTAINED AT THE SAME LEVEL AS LONG AS THE CAR WAS ON. I TOOK THE CAR TO MAZDA ON MAY 12TH TO DETERMINE THE CAUSE OF THE NOISE. WITHIN A FEW HOURS OF DROPPING THE CAR OFF, THE DEALERSHIP CALLED ME BACK AND ADVISED THAT IT WAS THE VVT SYSTEM THAT WAS CAUSING THE NOISE AND IT NEEDED TO BE FIXED. ALL THEY NEEDED WAS MY OIL CHANGE RECEIPTS TO COVER THIS REPAIR UNDER WARRANTY. I ADVISED THEM THAT I DON'T KEEP ALL OF MY OIL CHANGE RECEIPTS; THAT I GO TO VARIOUS BUSINESSES EACH TIME I GET AN OIL CHANGE BASED ON WHO HAS A SPECIAL, COUPONS, NEAREST LOCATION ETC. I WAS THEN TOLD WITHOUT THE RECEIPTS I WOULD HAVE TO PAY $4000 FOR THE REPAIR. AFTER DOING A LOT OF RESEARCH ON THE INTERNET, I'VE DISCOVERED THAT THIS PROBLEM IS CAUSED BY FAULTY PARTS USED BY MAZDA - AND NOT BY POTENTIAL NEGLECT FROM THE CONSUMER. THERE'S CASE AFTER CASE OF PEOPLE REPORTING SIMILAR PROBLEMS IN THEIR CX7, MAZDA REQUIRING OIL CHANGE HISTORY, AND SERVICE BEING DENIED REGARDLESS IF APPROPRIATE HISTORY IS PROVIDED. UPON FURTHER INSPECTION THE TECHNICIANS FIND "OIL SLUDGE" IN THE VEHICLE AND QUICKLY DETERMINE THAT IT'S THE FAULT OF THE CONSUMER. I'VE NOW BEEN ASKED TO BRING MY CAR BACK INTO THE DEALERSHIP FOR FUTHER DIAGNOSIS. I TOLD BOTH THE REPRESENTATIVE AT THE WARRANTY DESK AS WELL AS MY SERVICE MANAGER AT THE DEALERSHIP THAT BASED ON MY RESEARCH ONLINE, I ALREADY CAN PREDICT WHAT WILL BE FOUND AND WHAT WILL BE SAID TO ME. I NOTED THAT MAZDA RECENTLY ISSUED A LETTER OF JANUARY OF THIS YEAR EXTENDING THE WARRANTY OF THIS VERY PART BECAUSE OF THE ON GOING ISSUES. SO THIS ISN'T SOMETHING THEY'RE UNAWARE OF - IT'S JUST SOMETHING THEY ARE (WRONGLY) REFUSING TO COVER ON THEIR WARRANTY. SOMETHING NEEDS TO BE DONE ABOUT MAZDA'S NEGLECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457620May 7, 2012
ENGINE AND ENGINE COOLING
AFTER OWNING OUR 2007 MAZDA CX-7 FOR OVER 5 YEARS, WE RECEIVED AN EXTENDED WARRANTY NOTICE THAT THE TIMING CHAIN WAS DEFECTIVE AND AT RISK OF BREAKING. HAVING NOTICED A SLIGHT TICKING NOISE ALREADY, WE IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY EXAMINED IT AND NOTIFIED US THAT EVEN THOUGH OUR CAR WAS 5 YEARS OLD AND AT RISK OF FAILURE DUE TO A FACTORY DEFECTIVE PART, THE WARRANTY WAS ONLY EXTENDED TO 70,000 MILES AND MAZDA WOULD NOT COVER ANY COSTS SINCE OUR ODOMETER WAS AT 80,000. I WENT HOME, DID SOME ONLINE RESEARCH, AND DISCOVERED THAT OUR YEAR AND MAKE OF VEHICLE ALSO HAD A TSB FROM MAZDA FOR A DEFECTIVE TIMING VVT ACTUATOR THAT COULD CAUSE THE SAME CLICKING SOUND. WE HAD NEVER BEEN NOTIFIED OF THIS BY MAZDA OR THE DEALERSHIP. I CALLED MAZDA CUSTOMER CARE IMMEDIATELY AND THEY ASSURED ME THAT THE TIMING CHAIN WAS THE SOURCE OF THE CLICKING NOISE. TWO WEEKS LATER THE VVT ACTUATOR IN QUESTION DID FAIL. MAZDA ASSUMED LIABILITY AND REPLACED THE DEFECTIVE VVT ASSEMBLY AND TIMING CHAIN, BUT REFUSE TO COVER ANY OF THE COSTS TO REPAIR THE SEVERE DAMAGE CAUSED TO OUR ENGINE AS THE DIRECT RESULT OF THIS PART FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457732May 7, 2012
ENGINE AND ENGINE COOLING
IN JANUARY 2012, I RECEIVED A LETTER FROM MAZDA INC THAT THE COMPANY WAS EXTENDING THE WARRANTY ON THE TIMING CHAIN TO 70,000 MILES. IN THE LETTER, IT STATED THAT A CERTIFIED MAZDA DEALER COULD INSPECT THE VEHICLE TO DETERMINE IF THE TIMING CHAIN HAS A PROBLEM. ON FEB 24 THE VEHICLE WAS INSPECTED BY A CERTIFIED MAZDA GARAGE AND WHEN MY HUSBAND WENT TO PICK IT UP, THEY SAID "IT HAS A SLIGHT NOISE BUT NOTHING BIG.THEN THEY ASKED FOR ALL THE RECEIPTS FROM THE OIL CHANGES. NOW, WE BOUGHT THE CAR IN MARCH 2009, THEREFORE WE WOULD HAVE NO RECEIPTS FOR THE PAST YEAR AND A HALF THE CAR WAS WITH ANOTHER OWNER. WE ONLY HAD 3 RECEIPTS B/C MY HUSBAND ROUTINELY CHANGE THE OIL . NOW, THE OTHER THING WAS IN EARLY FEBRUARY, THE VEHICLE BEGAN TO NOT START ALL THE TIME. IT WAS TAKEN TO OUR LOCAL GARAGE AND THE REPAIR MAN SAID IT COULD BE A NUMBER OF THINGS, BUT SINCE IT HAS THE TIMING CHAIN ISSUE...THAT COULD BE ONE OF THE PROBLEMS THAT CAUSES A CAR NOT TO START. IT LEFT ME STRANDED ON 3 OCCASIONS. SO,FROM FEBRUARY UNTIL MARCH 30, MY HUSBAND ARGUED WITH MAZDA AND THE DEALERSHIP THAT FIRST INSPECTED THE VEHICLE. THE DEAL WAS MAZDA WAS NOT GOING TO PAY FOR A NEW TIMING CHAIN B/C WE COULDN'T PRODUCE OIL CHANGE RECEIPTS AND IF THERE WAS SLUDGE IN THE MOTOR "THIS COULD BE WHY". SO ON MARCH 30, THE MAZDA DEALERSHIP CALLED AND SAID FOR $180 THE GASKETS COULD BE PULLED TO SEE IF THERE WAS SLUDGE. WHICH IN ALL THE REPORTS THAT I READ ON THIS WEBSITE, MAJORITY OF ENGINES HAD SLUDGE B/C THE MOTOR BURNS THE OIL TOO HOT. THE OTHER REPAIRS THAT VEHICLE HAD: 2010 -AIR CONDITIONER COMPRESSOR (IT WAS RECALLED) ($900), A NEW STARTER ($300), DEC 2011- RT REAR WHEEL BEARING ($600), FEB '12- NEW BATTERY ($100) WHICH DIDN'T NEED TO BE REPLACED B/C IT WAS PART OF THE TIMING CHAIN PROBLEM.SO ON APRIL 4, WE TRADED THE VEHICLE AND BOUGHT A 2009 HONDA CR-V. MY HUSBAND AND I WILL NEVER BY A MAZDA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457592May 6, 2012
ENGINE AND ENGINE COOLING
WE HAVE A MAZDA CX7, 2007, THAT WE PURCHASED BRAND NEW IN APRIL 2007. WE HAVE HAD ALL OIL, FILTER AND OTHER SERVICES BY OUR LOCAL MAZDA DEALERSHIP IN ACCORDANCE TO MAZDA GUIDELINES. RECENTLY WHILE DRIVING 70 MPH DOWN INTERSTATE 81 WITH OUR 10 YEAR OLD SON IN THE CAR, OUR MAZDA STOPPED WORKING. LUCKY FOR US WE WERE ABLE TO GET OFF OF THE ROAD AND CALL A TOW TRUCK, WHO TOOK US TO A LOCAL MAZDA DEALERSHIP WHERE WE HAD TO LEAVE THE CAR UNTIL MONDAY (IT WAS A SATURDAY AFTERNOON) AND FIND OTHER MEANS OF TRANSPORTATION HOME (70 MILES AWAY) ON MONDAY MORNING MY HUSBAND RECEIVED A CALL FROM MAZDA STATING THAT OUR VVT PLUG CAME APART CAUSING THE ENGINE TO JUMP TIME AND THAT WE COULD PAY TO HAVE A VVA KIT ORDERED AND INSTALLED TO SEE IF IT WOULD FIX THE PROBLEM, AT A COST OF $1300, BUT THIS MAY NOT FIX THE PROBLEM BECAUSE DUE TO THE PLUG COMING APART OUR ENGINE LOST COMPRESSION. AND IF THIS WAS THE CASE, WE WOULD BE OUT THE $1300 AND IT WOULD COST AN ADDITIONAL $7950 FOR THEM TO REPLACE THE ENGINE. WHEN WE QUESTIONED THEM ABOUT THE "SERVICE BULLETIN" RELEASED RE: THE PROBLEMS THEY WERE HAVING WITH THIS VVT THEY SAID THAT THEY REALLY COULDN'T HELP US WITH THIS.... OUR CAR WAS OVER IN THE MILEAGE... WELL TO ME A PROBLEM THEY RECOGNIZE AND ADMIT TO THEY SHOULD TAKE CARE OF NO MATTER WHAT.. HAD WE HAVE KNOW OF THIS PENDING PROBLEM, WE WOULD HAVE OPTED TO HAVE THIS KIT REPLACED LONG AGO AND GLADLY PAID THE $1300 INSTEAD OF BEING OUT A CAR, THAT WE REALLY HAVE ENJOYED, AND NOW LOOKING FOR SOMEONE TO REPLACE AN ENGINE!! OH AND BY THE WAY.. DON"T LET MAZDA DO THIS FOR YOU!! IT IS MUCH CHEAPER TO HAVE YOUR ENGINE REBUILT AND REPLACED BY AN OUTSIDE SOURCE. WE HAVE CONTACTED A MACHINE SHOP IN VIRGINIA WHO WILL PAY SHIPPING AND DO THIS FOR US FOR $3000 AND WE HAVE A LOCAL MECHANIC THAT WILL DO THE WORK FOR $1000 OH AND THEY GIVE YOU A 5 YEAR WARRANTY!! MAZDA NEEDS TO BE RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456893April 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STARTED THE IGNITION AND A LOUD CLUNKING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAULTY VARIABLE VALVE TIMING WOULD NEED TO BE REPLACED. THE MANUFACTURER MAILED A NOTIFICATION, WHICH INDICATED THAT THE REPLACEMENT OF THE VARIABLE VALVE TIMING WOULD BE FREE OF CHARGE; HOWEVER THE VEHICLE WAS INELIGIBLE BECAUSE IT EXCEEDED THE 70,000 MILEAGE REQUIREMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456909April 30, 2012
POWER TRAIN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING, HEARD A NOISE COMING FROM THE PASSENGER SIDE, SOME SMELL COMING FROM THAT DIRECTION AS WELL. LOST POWER TO THE VEHICLE, TURNED OFF THE ROAD AND NOTICE THAT THERE WAS SMOKE COMING FROM THE A/C COMPRESSOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455615April 18, 2012
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ENGINE
MY 2007 MAZDA CX-7 STARTING MAKING A POPPING NOISE AND BEGAN LOSING POWER ON APRIL 13, 2012. I DROVE MY CAR TO THE DEALERSHIP AND WAS TOLD THAT THE TIMING CHAIN AND TURBO CHARGER ARE BAD AND NEED TO BE REPLACED. MY CAR HAS 80,477 MILES ON IT AND THEREFORE, NOTHING IS COVERED UNDER WARRANTY AND I CANNOT PRODUCE ALL OIL CHANGE RECEIPTS. THUS, IT IS GOING TO COSTS ME $3,000 TO GET FIXED. I AM VERY DISAPPOINTED IN MAZDA FOR NOT FIXING A DEFECT THAT THEY ARE CLEARLY AWARE OF, REGARDLESS OF THE MILEAGE! I NEVER RECEIVED A RECALL LETTER AND I HAVE BEEN A LOYAL MAZDA CUSTOMER, PURCHASING 5 MAZDA'S OVER THE LAST 12 YEARS! I TRAVEL WITH MY JOB SO I DO PUT A LOT OF MILES ON A VEHICLE (AVERAGING 2,000 MILES PER MONTH) BUT I FIND IT UTTERLY RIDICULOUS THAT A CAR HAS MAJOR DEFECTS AT 80,000 MILES! PLEASE HELP AND STOP MAZDA FROM TAKING ADVANTAGE OF CONSUMERS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455551April 17, 2012
ENGINE AND ENGINE COOLING
WE LEASED A 2009 MAZDA CX-7 (GARAGED AND HIGHWAY DRIVEN ONLY). THERE WAS NEVER A PROBLEM. THE BATTERY DIED. WE CHANGED THE BATTERY. CAR STARTED AND THEN DIED. AFTER ONE MONTH, IT AGAIN HAD BEEN FLAT BEDDED BY MAZDA. THEY DID A CHECK AND TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM, BUT THEY FOUND SLUDGE IN THE ENGINE COMPARTMENT. THEY HAD A RECALL ON A VALVE WHICH I NEVER RECEIVED IN THE MAIL. THE CAR ONLY HAD 17,000 MILES ON IT. AFTER 3 YEARS, MAZDA CAME BACK AND SAID THEY WOULD COVER UNDER LEASE OR EXTENDED WARRANTY, WHICH I HAD. THEY SAID IT WOULD COST $9,500 TO REPLACE AN ENGINE WITH A 17,000-MILE LEASED CAR AND THEY WOULD NOT STAND BY THEIR PRODUCT. I WANT TO START A LAWSUIT ON THE CAR AS I HAVE HAD MANY LEASES WITHOUT THESE PROBLEMS EVER AND LEASED OVER 10 CARS IN THE LAST COUPLE OF YEARS WITH NO PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454969April 12, 2012
ENGINE AND ENGINE COOLING
I WAS HEADING WEST OUT OF DENVER ON INTERSTATE 70 WHEN MY CAR COMPLETELY FAILED AND THE ENGINE SHUT OFF. I WAS IN THE LEFT (PASSING) LANE AND WAS FORTUNATELY ABLE TO PULL INTO THE MEDIAN TO AVOID A CRASH AT HIGH SPEEDS. MY FOUR-MONTH OLD SON WAS IN THE BACK SEAT SO I WAS SHAKEN AND FRIGHTENED FOR HIS SAFETY, AND UNABLE TO RE-START THE VEHICLE. WE WERE STRANDED THERE FOR AN HOUR WAITING FOR A TOW-TRUCK WITH OTHER CARS PUSHING PAST US AT VERY HIGH SPEEDS. TO ADD INSULT TO INJURY, THIS IS A KNOWN ISSUE FOR THIS MAKE AND MODEL OF MAZDA. THE COMPANY DOES NOT STAND BEHIND THEIR VEHICLES--INSTEAD THEY ARE DISCONTINUING THE CX-7 B/C OF IT'S POOR ENGINEERING. THEY ALSO OFFERED AN EXTENDED WARRANTY FOR THIS ISSUE (UP TO 70,000 MILES SO MY CAR IS NOT COVERED.) IF THEY WERE A RESPONSIBLE COMPANY THEY SHOULD ISSUE A TOTAL RECALL OF THIS VEHICLE IN ORDER TO REPLACE THE TIMING CHAINS. OTHER PROBLEMS WITH THIS CAR IN THE SHORT TIME I HAD IT (BOUGHT IT AT 53,000 AND IT HAS A DEAD ENGINE AT ONLY 76,000) -MYSTERIOUS ELECTRICAL PROBLEMS CAUSING ALL GAUGES TO GO HAYWIRE WHEN I ACCELERATED OR TURNED -LEAKING VALVES IN THE TRANSMISSION (JUST PAID $800 TO HAVE THAT REPAIRED IN OCTOBER) -FAULTY AIR CONDITIONING COMPRESSOR (ALSO EXTENDED WARRANTY) BASICALLY, THIS CAR IS A TOTAL LEMON. IF YOU HAVE ONE THAT STILL RUNS--BEWARE! IF I HAD BEEN 2 MILES FARTHER DOWN THE FREEWAY I WOULD HAVE HAD NO WHERE TO PULL OVER AND WOULD HAVE BEEN STALLED DEAD ON THE FREEWAY IN HEAVY TRAFFIC... WITH YOUNG SON IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454787April 10, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING
INSTRUMENTS ARE RECESSED AND ARE DIFFICULT TO SEE IN THE DAYLIGHT. WITH THE HEADLIGHTS ON THEY ARE POORLY LIGHTED AND ARE HARD TO SEE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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