Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10503757March 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE OVERHEATED AND THE TURBO SYSTEM MALFUNCTIONED, CAUSING THE ENGINE TO SLUDGE AND THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THAT THERE WAS SLUDGE IN THE ENGINE AND ADVISED THAT THE ENGINE WOULD NEED REPLACING. THE ENGINE WAS NOT REPLACED. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502185March 9, 2013
ENGINE
I WAS EXPERIENCING A SHAKE IN THE STEERING WHEEL AT HIGH SPEEDS, WHICH WE ATTRIBUTED TO A TIRE/WHEEL/ALIGNMENT ISSUE. I MADE AN APPOINTMENT WHEN THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP TOLD ME I NEEDED THE TIMING CHAIN (AND ASSORTED PERIPHERALS) REPLACED...FOR THE SECOND TIME IN TWO YEARS. THE FIRST TIME WAS COVERED BY WARRANTY, BUT ONLY AFTER I PRODUCED THE RECORDS TO SHOW THE OIL HAD BEEN CHANGED REGULARLY. THE SECOND TIME WAS NOT COVERED UNDER WARRANTY. IT COST $1500 TO REPLACE THE ENTIRE ASSEMBLY THAT WAS LESS THAN TWO YEARS OLD. THE DEALERSHIP HAS RECOMMENDED IGNORING THE MANUAL ON OIL CHANGES (EVERY 7500 MILES) AND CHANGING IT EVERY 3000 TO HOPEFULLY CATCH ANY FURTHER ISSUES. THEY SAID BECAUSE THE TURBO RUNS VERY HOT, IT BURNS UP THE OIL QUICKLY. MY CAR WAS VERY LOW WHEN I TOOK IT IN. THEY ALSO SAID THE CHECK ENGINE LIGHT WILL NOT GO ON DUE TO LOW OIL, BUT ONLY FOR LOW OIL PRESSURE. THE OTHER ISSUE I HAD WAS RELATED TO THE REAR VIEW MIRROR. I HAVE THE AUTO-DIM WITH COMPASS, WHICH WAS INSTALLED BY THE DEALER WHEN I BOUGHT THE CAR. IT HAS FAILED TWICE AND BEEN REPLACED UNDER WARRANTY. THE SECOND TIME WAS AROUND 65K MILES. LESS THAN A MONTH AFTER MY WARRANTY RAN OUT, THE ENTIRE MIRROR FELL OFF THE WINDSHIELD. IN THE EARLY 2007 MODELS, THE CLIP THAT HOLDS THE MIRROR CAN NOT BE REPLACED IF IT BREAKS. I HAD TO HAVE THE ENTIRE WINDSHIELD REPLACED IN ORDER TO RE-ATTACH THE MIRROR. I WAS TOLD EVEN THOUGH THE MIRROR WOULD HAVE BEEN COVERED SINCE IT HAD JUST BEEN REPLACED, THE WINDSHIELD WAS NOT COVERED. THAT WAS ANOTHER $250 TO REPLACE A PERFECTLY GOOD WINDSHIELD JUST BECAUSE THE CLIP COULDN'T BE FIXED. I HAVE SERIOUSLY CONSIDERED JUST TRADING THIS CAR IN BECAUSE I DOUBT VERY MUCH IT WILL BE WORTH MORE THAN SCRAP VALUE IN A FEW MORE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502075March 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT AFTER THE ENGINE WAS STARTED, THERE WAS A RATTLING NOISE COMING FROM UNDER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST TEN TIMES WHO REPLACED THE MOTOR MOUNTS, RING SEAL, CONVERTER, GASKET AND MAIN PIPE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 4/11/13 *CN THE CONSUMER STATED THE REMOTE KEY WOULD NOT WORK AT TIMES. UPDATED 04/18/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502033March 7, 2013
ENGINE
I PURCHASE THE MAZDA CX7 ON MARCH 20 2010. WITHIN 3 WEEKS I NOTICE A RATTLING NOISE FROM THE ENGINE WHEN START UP THE CAR. I TOOK IT TO 2 DIFFERENT LOCAL MAZDA DEALERS OVER 8 TIMES SINCE PURCHASE AND THEY REPLACED 3 MOTOR MOUNT BUT THE PROBLEM STILL EXIST. THIS YEAR I TOOK IT TO THE DEALER TWICE AND THEY REFUSED TO FIX IT. THEY WOULDN'T EVEN SCHEDULE AN APPOINTMENT TO LOOK AT MY CAR. MY CAR IS STILL UNDER WARRANTY. I TOOK MY CAR TO 2 DIFFERENT CERTIFIED MECHANICS AND THEY BOTH ACKNOWLEDGE THAT THE RATTLING NOISE DOES EXIST.I NEED HELP FIXING THIS PROBLEM. I READ ONLINE AND SAW LOTS OF COMPLAINT ABOUT THIS PROBLEM. SOME WERE ABLE TO GET IT RESOLVE BUT THEY WOULDN'T FIX MY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501868March 6, 2013
FUEL/PROPULSION SYSTEM, ENGINE
WHILE TRAVELING AT 45MPH, EXPERIENCED SUDDEN LOSS OF POWER. CEL CAME ON AND TROUBLE P3001 WAS THE CODE DISPLAY ON HANDHELD READER. CAR IS OUT OF WARRANTY, DEALER STATES SEVERAL COMPONENTS WITHIN ENGINE HAVE FAILED AND MAZDA HAS NO RESPONSIBILITY OVER FAILURES SINCE I DO NOT HAVE AN EXTENDED WARRANTY. I HAVE RESEARCHED THE PROBLEM PRODUCTION YEARS 2007 AND 2008 ARE PLAGUED WITH PREMATURE ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500798February 28, 2013
ENGINE
EARLIER THAT DAY I GOT MY OIL CHANGED ON MY LUNCH BREAK AT WORK. I DRIVE BACK TO WORK MY CAR SITS IN THE PARKING LOT AND I LEAVE A FEW HOURS LATER WELL MY CAR IT WAS MAKING A REALLY LOUD NOISE IT SOUNDED LIKE A HELICOPTER I LIVE ABOUT 30 MILES AWAY SO I FIGURED IF I DRIVE SLOW ENOUGH I MIGHT BE ABLE TO MAKE IT HOME. AS I WAS GOING UP A HILL THE CAR START TO DECELERATE SO IM LIKE OK MAYBE I NEED TO GO SLOWER NO I GET UP OVER THE HILL AND AM GOING DOWN THE HILL AND THE CAR JUST DIES THERE ON THE SIDE OF THE ROAD. I GET IT TOWED TO MAZDA THE NEXT DAY BECAUSE I FIND OUT I HAVE A POWERTRAIN WARRENTY UNTIL 60,000 MILES I ONLY HAVE 54,000 MILES ON IT SO THEY TOW IT UNDER MY ROADSIDE ASSISTANCE. NOW MY CAR HAS BEEN THERE FOR A MONTH AND COME TO FIND OUT MY TIMING CHAIN WENT ON IT CAUSING A DOMINO EFFECT ON IT AND MAKING THE ENGINE GO. NOW THE DEALERSHIP WANTS 8 GRAND TO FIX MY CAR BECAUSE MAZDA DENIED MY CLAIM DUE TO "ENGINE SLUDGE" WHICH AT THIS LOW OF MILES AND ME PERFORMING REGULAR OIL CHANGES THEY CONSIDERED "LACK OF MAINTANCE" BECAUSE I COULDNT PROVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500598February 27, 2013
ENGINE, POWER TRAIN
I WAS DRIVING ON A HIGHWAY. I HEARD A HIGH PITCHED SQUEALING SOUND THEN SMOKE STARTED BLOWING OUT OF MY CAR. I COULD NOT SEE, AND THE OTHER DRIVERS BEHIND ME LOST VISABILITY TOO. IN THE MIDDLE OF THIS BLINDING SMOKE, SURROUNDED BY HUGE TRUCKS, I LOST ACELERATION. MY INSTRUMENTATION PANEL DID NOT HAVE ANY WARNING LIGHTS ON. I WAS DRIVING BLIND. I PULLED OFF THE HIGHWAY AS QUICKLY AS POSSIBLE, AND HAD MY CAR TOWED TO A DEALERSHIP. THE DEALERSHIP SAID MY TURBO BLEW OUT, (WHICH I GUESS SUCKED ALL THE OIL OUT OF THE CAR) I NEED A VVT VALVE AND THE TIMING CHAIN IS STRETCHED. ON A CAR WITH 57,000 MILES! IN CHECKING ON LINE, I FOUND THIS HAS BEEN A PROBLEM WITH THE CX-7 FOR 6 YEARS AND THEY ARE NO LONGER MAKING THIS MODEL. I SEE THAT MAZDA DEALS WITH THESE PROBLEMS BY STATING THE OWNER DID NOT MAINTAIN THE CAR PROPERLY, WHEN IN ACTUALITY, THERE IS A SERIOUS PROBLEM WITH THE TURBO SYSTEM AND HOW THE OIL COOLS IT. THERE IS ALSO A PROBLEM WITH "SLUDGE BUILDUP". I BELIEVE MAZDA HAS BEEN SUCCESSFULLY AVOIDING A RECALL. BUT THESE ISSUES ARE A REAL SAFETY CONCERN. I AM VERY LUCKY THAT THERE WAS NO ACCIDENT AS A RESULT OF THIS INCIDENT. THESE ISSUES CAN BE DANGEROUS. WHEN EVERYTHING BLEW ON MY CAR, NO ONE COULD SEE THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499461February 20, 2013
ENGINE, ELECTRICAL SYSTEM
I PURCHASED THE 2008 MAZDA CX7 ABOUT 2 WEEKS AGO AND ALREADY REPLACED THE COMPRESSOR I FIRST HAD WHITE SMOKE COMING OUT THE TAIL PIPE WELL I DIDN'T THINK ANYTHING OF IT UNTIL SOMEONE TOLD ME THAT IS NOT NORMAL SO A WEEK LATER I STARTED HEARING NOISES LIKE A DIESEL TRUCK AND A KNOCKING NOISE SO THE NEXT DAY I WENT TO THE DEALERSHIP THAT SOLD ME THE VEHICLE AND WE DROVE THE VEHICLE AND HE STATED IT WAS FINE HE THEN DROVE AGAIN AND THE VEHICLE LOCKED UP AND THEY TOLD ME THE COMPRESSOR LOCKED UP NOW I'M HEARING A TICKING NOISE FROM THE ENGINE AND THEY STATED IT WAS NORMAL BUT IT STILL CONCERNS ME CAUSE READING OTHER STATEMENT HAVE ME WORRIED THAT THE ENGINE VALVE WILL BE NEXT AND I DON'T HAVE MONEY TO REPAIR A VEHICLE I'M A SINGLE PARENT OF 4 KIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498124February 14, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE HEARD A LOUD WHINING NOISE AND WAS UNABLE TO ACCELERATE THE VEHICLE. THE CONTACT ALSO STATED THAT THE TURBO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496494February 5, 2013
STEERING
THE POWER STEERING FAILED. ALMOST IMPOSSIBLE TO STEER CAR TO SAFE STOP ON SIDE OF ROAD. THE POWER STEERING HOSE WAS CUT BY THE END OF THE CRANKSHAFT AT THE END OF THE ENGINE AND ALL THE FLUID LEAKED OUT CAUSING THE PUMP TO STOP AND BURN UP. THE HOSE WAS CUT BY LONG-TERM RUBBING BY THE END OF THE CRANKSHAFT THAT SPINS OUTSIDE THE ENGINE COVER. THE HOSE IS LOCATED NEXT TO THE SHAFT THAT SPINS. IT SLICED INTO IT CAUSING A LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495015January 28, 2013
POWER TRAIN
THE VEHICLE STARTED TAPPING UPON START UP AND SEEMED TO HAVE TROUBLE ACCELERATING. THERE WAS ALSO A RATTLING NOISE WHEN THE ACCELERATOR WAS PRESSED. I CALLED THE MAZDA DEALERSHIP AND THEY STATED THAT THIS IS NOT THEIR ISSUE BUT THEY COULD LOOK AT MY VEHICLE IF I PAID A $50.00 FEE AND WHAT EVER THE ISSUE, IT WOULD BE MY RESPONSIBILITY. THERE ARE COUNTLESS ISSUES WITH THIS VEHICLE IE. VARITABLE VALVE TIMING ACTUATOR, TURBO FAILURE, BUT NOTHING IS BEING DONE BY MAZDA TO CORRECT THIS PROBLEM IE. RECALL. PLEASE HELP US, THE OWNERS OF THIS VEHICLE!! WE CANNOT AFFORD TO PAY OUT ALL BECAUSE MAZDA WILL NOT ADMIT THEIR EQUIPMENT IS FAULTY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494827January 26, 2013
ENGINE
CHECK ENGINE LIGHT CAME ON TOOK IT TO DEALER...EGR VALUE NEEDED TO BE REPLACED...WARRANTY WAS EXPIRED. ABOUT $700 OR PART...WONDERING IF THERE IS RECALL ON PART. READING FORUM AND SEEMS TO BE A PROBLEM WITH OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494707January 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM
APPARENTLY THE DESIGN OF THE TURBO AND THE ENGINE CREATES HOT SPOTS IN THE ENGINE, ESPECIALLY IN THE TURBO. THESE HOT SPOT CREATE SLUDGE BUILD UP WHICH EVENTUALLY EFFECTS THE PERFORMANCE AND RELIABILITY OF THE ENGINE. RESEARCH ON THE INTERNET SHOWS THIS TO BE A PROBLEM FOR A CONSIDERABLE AMOUNT OF OWNERS OF THIS VEHICLE. MAZDA HAS REFUSED TO CORRECT THESE PROBLEMS UNDER THEIR WARRANTY. ALSO LACKING BY MAZDA, SINCE IT IS APPARENTLY A MAJOR CAUSE OF LARGE BUILD-UPS OF SLUDGE, IS THE NECESSITY TO IDLE THE ENGINE FOR THREE MINUTES PRIOR TO TURNING OFF. THIS WAS NEVER EXPLAINED TO US WHEN THE VEHICLE WAS PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493773January 22, 2013
ENGINE
TL*THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH DETERMINED THAT OIL SLUDGE WAS IN THE TURBO LINES. THE DEALER ADVISED THE CONTACT THAT THE TURBO MALFUNCTIONED AND NEEDED BE REPLACED. THE DEALER DID NOT STATE HOW THE OIL ENTERED THE TURBO LINES. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 54,445.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492401January 13, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
IN NOVEMBER OF 2012 MY FAMILY WAS DRIVING HOME FROM SEATTLE, WA TO SAN DIEGO, CA. WHEN WE WERE DRIVING WE SMELLED BURNING RUBBER SO PULLED OVER TO SEE IF WE COULD SEE SOMETHING WRONG UNDER THE HOOD. SINCE IT WAS 10PM AND DARK OUTSIDE WE COULDN'T SEE ANYTHING AND DECIDED TO FIND THE NEAREST HOTEL TO STAY AT UNTIL WE COULD TAKE IT TO A SHOP. AFTER WE STARTED DRIVING WE SAW THERE WAS A FREEWAY EXIT 1/2 A MILE AWAY SO MY HUSBAND WAS DRIVING REALLY SLOW(ABOUT 35MPH) HOPING WE COULD MAKE IT WITHOUT ANY PROBLEMS WHEN ALL OF A SUDDEN THERE WAS A HUGE JERKING MOTION THAT FELT LIKE WE RAN INTO SOMETHING EVEN THOUGH WE DIDN'T. WE STOPPED IMMEDIATELY AND GOT A TOW TRUCK. IT ENDED UP BEING THE AC COMPRESSOR AND SERPENTINE BELT THAT NEEDED REPLACED, ALTHOUGH MAZDA WAS AWARE OF THIS PROBLEM AS THEY STATED IN THEIR EXTENDED WARRANTY THAT IT HAD "DEFECT IN WORKMANSHIP OR MATERIALS," THE WARRANTY WAS ONLY EXTENDED TO 5 YEARS OR 60,000 MILES. MY MAZDA WAS 6 YEARS OLD AND HAD ONLY 48,000 MILES BUT WASN'T COVERED BECAUSE IT WAS A YEAR PASSED THE WARRANTY EVEN THOUGH THE MILES WERE STILL UNDER. WE ENDED UP PAYING $2,000.00 TO FIX IT AS WELL AS ANOTHER $300.00 TO STAY IN A MOTEL FOR 5 DAYS. EVER SINCE THE DAY THAT THE CAR BROKE AND HAD THE HUGE JERKING MOVEMENT, BY BACK HAS HURT EVERYDAY SINCE THEN. IT ESPECIALLY DIDN'T HELP THAT I WAS ALMOST 5 MONTHS PREGNANT AND ALTHOUGH NOTHING HAPPENED TO THE BABY, I'M HOPING THERE WAS NO PERMANENT DAMAGE TO MY BACK SINCE I'VE NEVER HAD BACK PAIN OR PROBLEMS SINCE BEFORE THIS INCIDENT. I DIDN'T KNOW WHO ELSE TO CONTACT ABOUT THIS BUT I THINK THIS IS A HUGE PROBLEM AND MAZDA NEEDS TO FIX IT BEFORE MORE PEOPLE GET HURT, ESPECIALLY BECAUSE THEY ALREADY KNOW THIS IS A PROBLEM WHICH IS WHY THE EXTENDED THEIR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10490900January 3, 2013
ENGINE, POWER TRAIN
2010 CX7 GRAND TOURING WAS PURCHASED WITH 5,844 MILES FROM DEALER. WE CHANGED THE OIL & FILTER EVERY 6,000 MILES USING RECOMMENDED OIL AS SHOWN IN THE OWNERS MANUAL (5W20). MANUAL RECOMMENDATION IS TO CHANGE OIL EVERY 7,500 MILES WITH NORMAL DRIVING CONDITIONS WHICH IS THE CASE AS MY WIFE DROVE TO AND FROM WORK. AT 37,000 MILES, VEHICLE WAS STARTED IN 20DEG F. TEMPS, WARMED UP FOR AND EXPERIENCED LOUD ENGINE KNOCK. ONCE DRIVEN, VEHICLE HAD NO POWER AND HAD TROUBLES GETTING TO HWY SPEED. DROVE THE VEHICLE TO THE DEALER WHERE WE PURCHASED IT THE NEXT DAY AND WAS INFORMED THE ENGINE HAD EXCESSIVE ENGINE OIL SLUDGE UNDER THE OIL FILLER CAP. SERVICE DEPT. CALLED ME THE NEXT DAY AND SAID THEY WOULD NEED TO PULL THE VALVE COVER TO INVESTIGATE FURTHER TO SEE IF MAZDA NATIONAL WOULD COVER UNDER WARRANTY. WE AGREED SINCE WE PROPERLY MAINTAINED THE VEHICLE AND HAD NOTHING TO HIDE. TWO DAYS LATER WE RECEIVED A CALL FROM THE DEALER AND WERE INFORMED THERE WAS EXCESSIVE SLUDGE AND THEY WOULD NEED TO SEE RECEIPTS FROM WHERE WE CHANGED OUR OIL. WE PERFORMED OUR OWN OIL CHANGES AND DID NOT KEEP RECEIPTS FROM THE AUTO PARTS STORE WHERE WE PURCHASED THE OIL. DEALER SAID WITHOUT THE RECEIPTS WE WOULD NOT GET WARRANTY WORK DONE AND CHARGED US $260 TO DO THE INVESTIGATION TO BETTER THEIR CASE. I CALLED NATIONAL MAZDA AND ALL THEY DID WAS READ THE NOTES FROM THE DEALER AND WERE NOT WILLING TO BUDGE. THE REP FROM MAZDA ([XXX]) WAS EXTREMELY RUDE AND COULD CARE LESS WE WERE EXPERIENCING MAJOR ISSUES WITH A CAR WITHIN THE WARRANTY. THERE ARE NUMEROUS CLAIMS SIMILAR TO OURS ALL OVER THE INTERNET. IT APPEARS MAZDA HAS THEIR STANDARD "EXCESSIVE ENGINE SLUDGE" PITCH DOWN AS THIS IS THE COMMON THEME IN ALL CX7 ENGINE PROBLEMS. WE HAD THE ENGINE REBUILT AT A LOCAL SHOP (PAID $6,100) AND NOW ARE TOLD THE TURBO IS SHOT AS WELL WHICH IS ESTIMATED AT ANOTHER $2,000 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490942January 3, 2013
ENGINE
THE VEHICLE IS A 2008 MAZDA CX-7 BOUGHT AS A PRE-OWNED CERTIFIED FROM MAZDA DEALER IN RAMSEY, NJ. IT HAD THE ENGINE LIGHT ON AND I TOOK IT IMMEDIATELY TO THE DEALER NEAR MY WORK (COLMAR, PA) AND IT WAS DIAGNOSED WITH CODE P0401, EGR VALVE FAILURE. WITH UNDER 40K I WAS NOT EXPECTING THIS TO FAIL AND THE REPAIR COST WAS $718. (DIAGNOSIS, PARTS AND LABOR). I LOOKED UP ONLINE AND SAW THAT IT IS A FREQUENT ISSUE WITH PEOPLE HAVING MUCH NEWER CAR THAN MINE. OBVIOUSLY IT WAS NOT COVERED UNDER WARRANTY AND I HAD TO PAY FROM MY POCKET. BUT I AM DISAPPOINTED WITH THE REPAIR AS THE NEXT DAY THE BRAKE LIGHT CAME ON. IT COMES ON IN THE MORNING AND STAYS ON INTERMITTENTLY. IT FINALLY GOES AWAY AFTER 15-20 MINUTES OF DRIVING. I PLAN TO GO TO THE DEALER TOMORROW TO SEE IF THIS IS SOMETHING THAT RESULTED DURING YESTERDAY'S REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490293December 28, 2012
ENGINE
PURCHASED VEHICLE USED AT 41,000 IN MAR 2012. FIRST ISSUE: EGR VALVE HAD TO BE REPLACED AT 44,000 MILES IN MAY 2012, NOT COVERED UNDER WARRANTY ("NOT A CALIFORNIA EMISSIONS VEHICLE"). HAD 45,000 MILE SERVICE PERFORMED. DEALERSHIP SERVICE TECH ALSO PROVIDED SERVICE HISTORY FROM PREVIOUS OWNER AND VERIFIED IT WAS SERVICED REGULARLY. SERVICE TECH CONFIRMED THIS WAS A KNOWN ISSUE WITH THE VEHICLE, BUT IT WAS NOT COVERED UNDER WARRANTY UNLESS IT WAS A CA EMISSION VEHICLE. ALSO NOT COVERED UNDER AUL EXTENDED WARRANTY PURCHASED WITH VEHICLE. COST: $750 TO REPLACE EGR. SECOND ISSUE: DEC 2012, 52,000 MILES, DRIVING FOR LESS THAN A MILE IN CONGESTED TRAFFIC AT 15-20MPH. VEHICLE BEGAN SPEWING WHITE SMOKE OUT OF EXHAUST. IMMEDIATELY PULLED OFF ROAD, CALLED FOR TOW TRUCK. WAITED 3 HOURS WITH TWO CHILDREN UNDER 8... VEHICLE WAS TAKEN TO SAME DEALERSHIP FOR EVALUATION/REPAIR. I ASKED THEM TO EVALUATE TURBO, BASED ON WHITE SMOKE AND SLOW DRIVING/IDLE, AS CONSISTENT WITH OTHER KNOWN ISSUES. WAS INFORMED ENGINE MOUNT 3 FILLED WITH OIL, WHICH COATED UNDERSIDE OF VEHICLE, CAUSING SMOKE. ENGINE MOUNT FAILURE COVERED UNDER 60,000 MILE FACTORY WARRANTY. SERVICE TECHNICIAN INDICATED THEY HAVEN'T SEEN THIS ISSUE BEFORE (HOWEVER, I SEE IT IN SEVERAL POSTS ONLINE). SERVICE TECHNICIAN COMMENTED I WAS LUCKY THAT THIS DID NOT RESULT IN A MORE CATASTROPHIC EVENT (FIRE, TOTAL ENGINE FAILURE). HE ALSO COMMENTED THERE IS "A LOT OF STRESS ON MOUNT #3" AND IT WAS HARD TO FIND THE REPLACEMENT PART. HE ACKNOWLEDGED TURBO ISSUES, BUT CLAIMS MY TURBO IS OKAY (FOR NOW). MAZDA NEEDS TO RECALL AND FIX THESE WELL KNOWN AND DOCUMENTED ENGINE ISSUES (EGR VALVE, ENGINE MOUNTS, TURBO CHARGERS, COMPRESSORS) BEFORE THERE IS FURTHER LOSS OF VEHICLES/LIFE. AT A MINIMUM, EXTEND THE WARRANTY TO COVER BEYOND 60,000 MILES WHEN SO MANY KNOWN ISSUES EXIST. IT WILL BE CHEAPER THAN THE CLASS ACTION LAWSUIT UNDERWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490144December 26, 2012
ENGINE
WE WERE DRIVING HOME ON CHRISTMAS EVE GOING ABOUT 65 MPH WHEN THE CARS ENGINE JUST DIED. WE LOST ALL POWER TO THE CAR INCLUDING THE POWER STEERING. THANKFULLY WE WERE ON A STRAIGHT STRETCH AND DUE TO TIME OF NIGHT THERE WERE NOT MANY OTHER CARS ON THE ROAD. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE CAR WAS TOWED TO A DEALERSHIP WHERE IT WAS DISCOVERED THE TIMING CHAIN BROKE AND DAMAGED THE ENGINE IN THE PROCESS. AFTER RESEARCHING THIS ONLINE I DISCOVERED HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT A BROKEN TIMING CHAIN THAT REQUIRED REPLACEMENT OF THE ENGINE. SOME OF THESE COMPLAINTS WERE AS EARLY AS 30,000 MILES. THERE WAS EVEN DISCUSSION ABOUT A RECALL ON THE TIMING CHAIN FROM MAZDA SAYING THAT IT WAS DEFECTIVE BUT MAZDA WAS NOT ALWAYS HONORING THIS RECALL. OBVIOUSLY BASED ON THESE COMPLAINTS THERE IS A PROBLEM WITH THE TIMING CHAIN IN THE 2007 CX-7 THAT NEEDS TO BE ADDRESSED. MAZDA IS NOT DOING ANYTHING ABOUT IT AND TRYING TO GET OUT OF THE MESS THEY CREATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489379December 20, 2012
ENGINE
I BOUGHT MY 2007 MAZDACX7 IN FEB 2012.IVE ONLY HAD THE CAR FOR 8 MTHS WHEN THE TURBO WENT OUT ALSO THE PISTON RINGS,FIRST THE DRIVER SIDE WINDOW CAME OFF THE TRACK COULD'NT LET WINDOW DOWN ANYMORE,THE THE DRIVERSIDE DOOR HANDLE BROKE,CALLED MAZDA THEY SAID THE HANDLE WOULD COST 200.00 TO REPLACE,COULD'NT AFFORD TO FIX IT STILL BROKEN,THEN IN 10/20121 THE TURBO WENT OUT,CALLED THE DEALER WHERE I BOUGHT THE CAR FROM AND HE TOLD ME TO TAKE THE CAR TO MAZDA DEALERSHIP,SO I DID MAZDA MECHANIC TOLD ME THAT IT WOULD COST OVER 2500.00 TO FIX THE TURBO NO COUNTING WHAT ELSE IS WRONG WITH THE CAR BECAUSE THE CAR STARTED SMOKING SOO BAD BEFORE I LEFT THE MAZDA DEALERSHIP THE MECHANIC AT MAZDA SAID IT DOESN'T MAKE SENSE TO FIX MY TRUCK BECAUSE WHO I BOUGT THE CAR FROM THEY SOLD ME A LEMON THAT I MIGHT AS WELL BUY ANOTHER CAR,THE MECHANIC TOLD ME TO BE CAREFUL NOT TO DRIVE MY CAR BECAUSE IT'S NOT SAFE TO DRIDEALER WHERE I BOUGHT THE CAR FROM AND THE MANAGER GAVE ME THE RUN-A-R IN ANOTHER I WOULD HAVE WENT SOMEWHERE ELSE,WELL FOR 3 WEEKS THEY GAVE ME THE COLD SHOULER,NASTY BEHAVIORS EVEN HANGING THE PHONE UP IN MY FACE,THAT HURTS THEY SOLD ME A RECALL CAR MAZDA SAID ANYHTING OVER 71000 MILES THE MANUFACTURE WARRANTY DOESN'T COVER WELL WHEN I BOUGHT THE CAR IT ONLY HAD 65000 MILES SO THE DEALER SAID AND I CHECKED THE MILEAGE UPON BUYING THE CAR,IM STILL NOT UNDRSTANDING THERE'S SOMETHING MISSING FROM THIS PUZZLE,EVEN THE GRILL WASN'T RIGHT ON THE CAR AFTER I BOUGHT IT THE NEXT DAY WHILE DRIVING THE CAR THE GRILL FELL DOWN.MY CAR SMOKES SOOO! BAD IT NUSAFE TO DRIVE AND I HAVE 2 GRANDDAUGHTERS THAT NEED TO GO TO SCHOOL. I'M AT MY ENDS WITH THAT DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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