Mazda CX-7 Complaints
1,134 consumer complaints on file.
- #10574432March 24, 2014POWER TRAIN
WHINING SOUND WHEN GAS PEDAL IS COMPRESSED, FORM 30 - 65 MPH, AT TIMES ,LOSS OF POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574446March 24, 2014ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSING IRREVERSIBLE DAMAGE TO THE ENGINE. AS A RESULT, THE ENGINE AND THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569086March 13, 2014ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
TIMING CHAIN STRETCHED AND VARIABLE VALVE TIMING, AND THROTTLE WENT OUT. THIS IS THE 2ND TIME THAT THE TIMING CHAIN HAS BEEN STRETCHED OUT ON THIS VEHICLE. THE FIRST INCIDENT WAS AT AROUND 64000 MILES. THE 2ND INCIDENT WAS AT 124966 MILES. MAZDA EXTENDED THE WARRANTY ON THE TIMING TO 70,000 MILES ON JANUARY 12. HOWEVER, I DID NOT GET THAT LETTER AND IT HAPPENED AFTER I HAD ALREADY GOTTEN THE PROBLEM REPAIRED UNDER A SEPARATE WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566718March 2, 2014ENGINE, POWER TRAIN
I PURCHASED A BRAND NEW 2007 MAZDA CX-7 IN APRIL 2007, THE VEHICLE STARTED EXPERIENCING ENGINE PROBLEMS IN SEPTEMBER 2007, I WAS TOLD IT MAY HAVE SOMETHING TO DO WITH THE VVT (VARIABLE VALVE TIMING) AND TIMING CHAIN. THE VVT WAS REPLACED BY THE DEALERSHIP A SHORT TIME LATER; HOWEVER, NOT THE TIMING CHAIN. AFTER THE VVT WAS REPLACED MY VEHICLE STARTING TO EXPERIENCE THICK WHITE SMOKE COMING OUT OF THE TAIL PIPES. MY DEALERSHIP TECHNICIAN ADVISED THIS WAS DUE TO A TURBO ISSUE WITH THE ENGINE. ALL OF THIS OCCURRED WITHIN THE FIRST COUPLE YEARS OF MY OWNERSHIP. I HAVE HAD THE TURBO REPAIRED (OUT OF POCKET EXPENSE), AS WELL AS THE VVT (2 TIMES) AND THE TIMING CHAIN IT ALL SEEMS TO NO AVAIL. THE CAR IS REVVING VERY HIGH ON COLD START UPS AND IS NOW EXPERIENCING A CODE AS OF THE LAST COUPLE OF DAYS THAT IS STATING THERE IS A DECARBONIZATION ISSUE WITH THE ENGINE THAT IS LINKED TO THE TIMING CHAIN. OF COURSE THIS IS NOW THE 5TH TIME THIS VEHICLE ENGINE WILL BE OPENED UP TO DIAGNOSE ONE OF THE KNOWN ISSUES THAT MAZDA NORTH AMERICA IS AWARE OF. I HAVE HAD THIS VEHICLE SINCE 2007, AND HAS JUST OVER 120,000 MILES ON IT. I HAVE MAINTAINED A VERY GOOD SERVICE HISTORY ON THE VEHICLE TAKING IT TO "RELIABLE" MAZDA DEALERSHIPS IN THE AREA WHERE I LIVE. MY MAIN CONCERN IS MAZDA IS DOING NOTHING TO RECTIFY THE ISSUE AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR EVEN WORSE. THE VEHICLE SAFETY IS IMPAIRED DUE TO UNSTABLE ENGINE PERFORMANCE. THERE IS OBVIOUS TECHNICAL ISSUES WITH THE ENGINES FOR THIS MAZDA ENGINE MODEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565908February 26, 2014POWER TRAIN
THIS MAZDA CX-7 HAS BEEN DRIVEN BY MY DISABLED FINANCE AND USED FOR IN CITY DRIVING IT'S WHOLE LIFE AND ONE DAY A HIGH PITCHED WHINING SOUND DEVELOPED AND THE CAR WAS DELIVERED TO CAPITOL MAZDA FOR AN INSPECTION. UPON GETTING THE RESULTS WE WERE TOLD THAT THE CAR HAD NOT HAD REGULAR SERVICING AT THE DEALER. I AGREED AS I AM AN ENGINEER AND DO MOST SERVICING OF MY FAMILIES VEHICLES. THEY SAID I HAD NOT DONE THE OIL CHANGES, BUT I HAD DONE THEM EVERY 5,000 MILES. EVERY VEHICLE I HAVE EVER OWNED HAD MORE THAN 200,000 MILE ON THEM WHEN I SOLD THEM. THE CURRENT TOYOTA TRUCK I AM DRIVING HAS 205,000 AND I HAVE DONE ALL OF THE SERVICING MYSELF. MAZDA WANTS OVER $8,000.00 TO REPAIR IT BACK TO DRIVING CONDITION. THIS IS AN OUTRAGE. AND IT DOESN'T SEEM TO FIX THE PROBLEM. SEVERAL FORUMS ABOUT THIS PARTICULAR VEHICLE ISSUE SHOW SOME OWNERS HAVE HAD MORE THAN ONE TURBO INSTALLED AND THEN THE ISSUE CAME BACK. ONLINE I HAVE FOUND LITERALLY HUNDREDS OF STORIES JUST LIKE MINE. THE TURBO IN THE CX FAMILY OF VEHICLES IS AN ISSUE. SINCE MAZDA DOESN'T WANT TO TAKE RESPONSIBILITY, THE GOVERNMENT MAY HAVE TO LOOK INTO A FINE AND ALSO A RECALL OF ALL OF THESE POTENTIALLY DANGEROUS VEHICLES ON OUR ROADS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565756February 25, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY WIFE WAS DRIVING TO WORK YESTERDAY MORNING WHEN SHE HEARD A LOUD NOISE THAT SOUNDED LIKE A GUNSHOT. SHE IMMEDIATELY NOTICED GLASS FLYING OFF OF THE TOP OF THE CAR. APPARENTLY THE SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND MY WIFE AT THE TIME SO IT DID NOT GET HIT BY A ROCK OR ANY OTHER DEBRIS FROM THE ROAD. THE GOOD THING IS THAT WHILE MY WIFE WAS SHAKEN UP OVER THE INCIDENT, SHE DID NOT WRECK THE CAR AND THE INNER SHADE WAS SHUT SO THERE WAS NO GLASS IN THE INTERIOR OF THE CAR. I TOOK PHOTOS OF THE SUNROOF AND THE REMAINING GLASS IS PUSHED UP AS IF SOMEONE KICKED IT FROM THE INSIDE OF THE VEHICLE.I CAN EMAIL THE PHOTOS IF THEY ARE NEEDED. I SEARCHED THE INTERNET FOR ANY COMPLAINTS OF SUNROOFS EXPLODING ON MAZDA VEHICLES AND TO MY SURPRISE THERE WERE A NUMBER OF PEOPLE WHO EXPERIENCED THE SAME PROBLEM. I THINK THAT THIS IS A REAL SAFETY ISSUE. I HAVE CONTACTED MAZDA ABOUT THE INCIDENT AND AM WAITING FOR A RESPONSE BUT WHEN I SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP WHERE I PURCHASED THE CAR, SHE STATED THAT SHE HAD NEVER HEARD OF ANYTHING LIKE MY WIFE EXPERIENCED. ALL OF THE OTHER COMPLAINTS THAT I FOUND ON THE INTERNET STATED THAT THEY CONTACTED MAZDA AND THAT NOTHING WAS EVER DONE TO RECTIFY THE SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565781February 25, 2014SERVICE BRAKES
DRIVING APPROXIMATELY 55 - 60 MPH ON AN EXTREMELY COLD (-20) MORNING. TRIED TO BRAKE AND BRAKE IS VERY HARD AND DOES NOT STOP. AFTER PUMPING THE BRAKE SEVERAL TIMES, IT GRABS AND BRAKES PROPERLY. THIS IS THE FOURTH TIME THIS HAS HAPPENED IN AN APPROXIMATE 30 DAY PERIOD (ALL DURING EXTREME COLD). TOOK CAR TO DEALER AND THEY FIND NOTHING WRONG WITH THE BRAKE SYSTEM. I HAVE SUBSEQUENTLY FOUND THE ARTICLES ABOUT THE NHTSA OPENING AN INVESTIGATION INTO BRAKING PROBLEMS ON THE MAZDA CX-9 THAT SOUND IDENTICAL TO THE PROBLEM I HAVE BEEN EXPERIENCING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563683February 10, 2014ENGINE
TL- THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE A WHINNYING NOISE BEFORE THE CHECK ENGINE LAMP ILLUMINATED. THE CONTACT MENTIONED THAT WHITE SMOKE STARTED TO EMITTED FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TURBO CHARGER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,839. PM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562385January 31, 2014ENGINE
I DID ALL MY MAZDA CX7 MAINTENANCE SCHEDULE, I PAID A LOT FOR IT. THEN MY CAR STARTED MAKING NOISES, I TOOK IT TO THE DEALER SO MANY TIMES AND THEY SAID THAT THE NOSE WAS NORMAL BECAUSE ITS A TURBO CAR. ONE DAY, RUNNING AT APROX 40 M/H MY CAR LOWER THE SPEED AT NO MORE THAT 20 M/H, IT WAS SUNDAY AFTERNOON SO I TOOK IT TO AN INDEPENDENT MECHANIC (MY CAR WAS OUT OF WARRANTY) AROUND 68 K MILES. THE PROBLEM WAS THE TIMING CH. AFTER WAS SOME FIXED, I TOOK IT TO THE DEALER AND THEY STAYED WITH THE CAR 21 DAYS ( I PAID FOR THE RENT A CAR) THEY TOLD ME THAT WAS ABOUT SOMETHING DIFFERENT AND THEY NEEDED TO WAIT FOR THE PART, SO THEY CHANGED IT BUT IT WASN'T THAT PART, SO THEY PUT EVERYTHING BACK AND SAID THAT WAS THE ENGINE. I INSTALLED A NEW ONE IN ANOTHER MAZDA DEALER PAYING CLOSED TO $8K . ITS NOT FEAR. PLEASE HELP. MY STORY IS LONGER BUT I MADE SHORT. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557282December 26, 2013LATCHES/LOCKS/LINKAGES, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED WHEN HE TURNED THE VEHICLE ON AND SHIFT INTO DRIVE GEAR ALL FIVE DOORS FAIL TO LOCK UNLESS HE MANUALLY LOCKED THEM. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR LOCAL MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. UPDATED 1/16/14*CN THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE, THE DOORS WOULD NOT LOCK AUTOMATICALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557043December 23, 2013ENGINE
DECEMBER 2012 (AT ABOUT 64,000 MILES) DEALER REPLACED TIMING CHAIN UNDER EXTENDED WARRANTY BUT DIDN'T DO ANYTHING TO CORRECT INTERMITTENT POWER LOSS AND ENGINE HESITATION THAT I HAD COMPLAINED TO THEM AT THE TIME. NOVEMBER 2013 (AT ABOUT 78,000 MILES), THE CAR EXPERIENCED SEVERE LOSS OF POWER, STALLING AND HEAVY WHITE SMOKE FROM THE TAILPIPE. DEALER CLAIMED "OIL SLUDGE" CAUSED ENGINE AND TURBO FAILURE AND REFUSED TO BEAR ANY RESPONSIBILITY OR COST TO FIX. MAZDA USA ALSO REFUSED, CLAIMING THE PROBLEMS WERE DUE TO INSUFFICIENT OIL CHANGE BY THE CUSTOMER. SINCE WE CHANGE OIL REGULARLY, WE DON'T BUY MAZDA'S CLAIMS, ESPECIALLY WHEN THEY JUST OPENED UP THE ENGINE LESS THAN A YEAR AGO TO CHANGE THE TIMING CHAIN, AND AT THAT TIME DIDN'T CLAIM THERE WAS ANY "SLUDGE" INSIDE. SEEING MANY SIMILAR CUSTOMER COMPLAINTS ON THE INTERNET, IT SEEMS MAZDA HAS BEEN TRYING TO HIDE A SERIOIUS DESIGN AND/OR MANUFACTURING FLAW BY BLAMING THE CUSTOMERS AS THE CAUSE OF IT. ?*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556946December 22, 2013ENGINE
IN SEPTEMBER 2013 MY CAR SUDDENLY STOPPED ACCELERATING WHILE DRIVING IT... HEARD A LOUD, GRINDING, SCREECHING NOTICE.. AND SUDDENLY MY "CHECK ENGINE" LIGHT CAME ON. BROUGHT MY CAR TO MAZDA.. 4 DAYS LATER THEY TELL ME THAT MY TURBOCHARGER BLEW.. AND THAT I HAVE DAMAGE TO MY ENGINE. TOLD THEM I PURCHASED AN EXTENDED WARRANTY IN 2010 WHEN I BOUGHT THE CAR.. WARRANTY CO WAS NOTIFIED... THEY SENT THEIR OWN INSPECTOR TO LOOK AT MY CAR.. A WEEK LATER THEY TELL ME THAT THEY WILL NOT COVER THE DAMAGE DUE TO EXCESSIVE SLUDGE IN MY ENGINE. AND.... THAT I MUST PRODUCE EVERY OIL CHANGE RECEIPT FROM 2010-2013 TO SHOW PROOF OF MAINTENANCE. I GAVE THEM ALL THE RECEIPTS I COULD GET... AND DECIDED TO DO A LITTLE RESEARCH MYSELF ON THE ISSUE. ALL I HAVE TO SAY IS.. WOW. APPARENTLY, THERE IS A MAJOR DEFAULT IN HOW THE TURBOCHARGER IN THE 2007/08 CX7... NUMEROUS OF SERVICE BULLETINS ON THE MAZDA WEBSITE DESCRIBING THE EXACT ISSUE WITH THE TURBOS AND HOW THEY ARE VERY MUCH AWARE OF IT, AND.. THOUSANDS OF FORUMS, COMPLAINTS, ETC ABOUT THE SAME ISSUE. HOWEVER, MAZDA IS NOT OWNING UP TO THIS PROBLEM.. AND BLAMING THE CUSTOMER FOR NEGLIGENCE! 3 MONTHS LATER, 2 REJECTED APPEALS W/ THE WARRANTY COMPANY.. I AM STUCK WITH A CAR THAT NEEDS $7,000 WORTH OF REPAIRS, AND A 2YEAR CAR LOAN LEFT TO PAY. I AM BESIDE MYSELF.. AND MAZDA COULD CARE LESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556833December 20, 2013ENGINE
TIMING CHAIN REPLACED ON 2007 MAZDA CX7, JULY 2013. VEHICLE OVER EXTENDED WARRANTY ISSUED BY MAZDA, REPAIR WAS OUT OF POCKET, EVEN THOUGH THIS IS VERY COMMON PROBLEM WITH THIS YEAR MAZDA. NOW 5 MONTHS LATER, SECOND TIMING CHAIN HAS GONE BAD AND MAZDA IS REFUSING TO ACCEPT RESPONSIBILITY STATING THAT THE NEW TIMING CHAIN FAILURE WAS DUE TO LOW OIL IN VEHICLE. I HAVE SERVICE RECEIPTS TO PROVE THAT ALL OIL CHANGES HAD BEEN DONE, AND THAT THIS WAS NOT THE CAUSE OF THE SECOND TIMING CHAIN FAILING, BUT MORE OF CONTINUANCE OF FAULTY, DEFECTIVE MAZDA PARTS. THIS IS A HUGE PROBLEM WITH THIS COMPANY WITH AN OUTSTANDING NUMBER OF CONSUMER COMPLAINTS. THEY DO NOT WANT TO ACCEPT ANY RESPONSIBILITY FOR THEIR OWN PROBLEM, INSTEAD PUTTING IT ALL BACK ON THE CONSUMER. PLEASE, GET INVOLVED AND PUT A STOP TO THIS BEFORE THESE DEFECTIVE PARTS CAUSE SOMEONE TO LOSE THEIR LIFE!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554589December 3, 2013EXTERIOR LIGHTING
I WAS DRIVING DOWN THE ROAD AT NIGHT AND HEADLIGHT ON PASSENGER SIDE WENT OUT DUE TO CONDENSATION SEE SB-09-003-13 MAZDA IS FULLY AWARE OF THIS ISSUE AND REFUSE TO DO ANYTHING ABOUT IT. I ORDERED OEM PARTS AT A COST OF $1400 FROM MAZDA AND HAD THEM INSTALLED AT CERTIFIED BODY SHOP AND WITHIN TWO WEEKS LIGHT BLEW OUT AGAIN, HAD TO REPLACE JUST THE BULB THIS TIME, THEY SAID THEY COULDN'T COVER THIS COST BECAUSE A MAZDA DEALER DIDN'T INSTALL LIGHT. MAZDA SAID THE ONLY WAY THEY WOULD DO ANYTHING IS IF THERE WAS A SAFETY RECALL. WHAT DOES A RECALL CONSIST OF WHEN YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME AND HAVE AN ACCIDENT OR HIT SOMEONE ELSE HEAD ON CAUSING FATALITIES. THIS IS ABOUT AS UNSAFE AS ANYTHING I CAN THINK OF. AGAIN I REFERENCE SB-09-003-13. I HATE TO KNOW THERE MIGHT BE FATALITIES WITH THIS PROBLEM AND EVERYONE IGNORES IT. I TOLD MAZDA I WOULD DO EVERYTHING IN MY POWER TO TRY AND MAKE THEM RESPONSIBLE FOR THIS DEFECT, I GUESS THEY HAVE NO CONCERN FOR HUMAN LIFE, THIS IS WHY I AM FILING THIS COMPLAINT. JUST THINK OF ALL THE LAWSUITS THAT WILL HAPPEN AND THE MONETARY COST INVOLVED WHEN THIS DOES HAPPEN AND I THINK IT WILL SINCE IT HAS ALREADY HAPPENED ONCE, ALSO LOSE OF LIFE, I DON'T THINK THERE IS A PRICE TO PUT ON THIS. THANK YOU FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553094November 20, 2013ENGINE
MY 2009 CX-7 HAS A MAJOR OIL LEAK AT THE OIL COOLER. UPON LEARNING THIS I TURNED TO MY MECHANIC AND THE INTERNET ONLY TO FIND OUT THIS SEEMS TO BE A VERY COMMON ISSUE. THIS DEFECT IS SOMETHING THAT IS ON EVERY MAZDA FORUM AND SHOULD BE MADE A RECALL AND FIXED. THIS IS A VERY WELL MAINTAINED VEHICLE THAT SHOULD NOT HAVE THIS TYPE OF ISSUE AT THIS MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551882November 12, 2013VEHICLE SPEED CONTROL
LOSS OF POWER WHEN TRYING TO ACCELERATE. PUFF OF WHITE SMOKE ALONG WITH A CLACKING NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551487November 8, 2013ENGINE AND ENGINE COOLING
HAD TO REPLACE THE A/C COMPRESSOR THAT WENT BAD, WAS A RECALL ON THEM BUT MY WARRANTY WAS OUT. THEN NOW 11/8/13 I AM BEING TOLD THAT MY EGR VALVE IS BAD AND NEEDS TO BE REPLACED AND IT SO HAPPENS GUESS WHAT THE EMISSIONS WARRANTY HAS RAN OUT. I HAVE SEEN A LOT OF COMPLAINTS ON LINE ABOUT THE A/C COMPRESSOR AND NOW THE EGR VALVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551369November 7, 2013ENGINE
SUDDEN LOSS OF POWER AS THE TURBO STOPPED WORKING. THE MAZDA DEALERSHIP CLAIMED THAT THE TURBO BROKE DUE TO SLUDGE IN THE ENGINE. THERE WAS A LOT OF SLUDGE IN THE ENGINE, HOWEVER, THE CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. IT SEEMS THAT THE MEDIAN ENGINE TEMPERATURE IS HOTTER THAN IS APPROPRIATE FOR THE SPECIFIED OIL IN THE OWNERS MANUAL. THIS RESULTS IN OIL BURNING AND STICKING TO THE INSIDE OF THE ENGINE. EVENTUALLY A PIECE OF "SLUDGE" WILL COME LOOSE AND CLOG THE OIL TUBE TO THE TURBO, RESULTING IN THE TURBO UNIT OVERHEATING AND BREAKING. MAZDA SEEMS TO BE AWARE OF THIS PROBLEM AS THEY WERE PRESSURED TO EXTEND THE WARRANTY ON THIS PART. HOWEVER, THE PROBLEM IS VERY SERIOUS AND THERE SHOULD BE A RECALL OF THE TURBO UNIT AND CLARIFICATION IN THE OWNER'S MANUAL. MAZDA HAS YET TO AGREE TO FIX THE TURBO AND "SLUDGE" IN MY ENGINE. THEY ARE STILL INSISTING THAT I DID NOT MAINTAIN THE VEHICLE WELL. FYI- I WAS A CAR DESIGNER WITH HONDA/ACURA FOR 4 YEARS WHO DESIGNED THE 2009 - 2012 MDX. I AM STATING THIS BECAUSE I KNOW SUV'S AND HOW TO MAINTAIN THEM VERY WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551441November 7, 2013ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS PREVIOUSLY EXPERIENCED. THE TECHNICIAN ALSO STATED THAT THERE WAS A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 12/31/13*CN THE DEALER INFORMED THE CONSUMER THE TURBO FAILED DUE LACK OF MAINTENANCE AND NOT ENOUGH OIL CHANGES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548786October 21, 2013ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, OIL WAS LEAKING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE ENGINE OIL COOLER AND ENGINE COVER WERE BOTH REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 04-22-14 *BF THE CONSUMER STATED THE TIMING CHAIN AND VVT ACTUATOR WAS A RECALL ITEM. THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 04/28/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0