Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10733816July 14, 2015
AIR BAGS, EXTERIOR LIGHTING
1. WARNING ILLUMINATOR LIGHT ON INDICATING DRIVER/PASSENGER AIRBAGS MAY REQUIRE REPAIR AND/OR IMMEDIATE ATTENTION. 2. REAR TAIL LIGHT: BULB HAS BECOME SO HOT THE BULB IS LITERALLY BURNING THROUGH THE RED CASING OF THE BREAK LIGHT - CONDENSATION OR WIRING IS CAUSING THE BULB TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722994June 2, 2015
UNKNOWN OR OTHER
THE AC QUIT WORKING IN THE CAR. HOT AIR WILL BLOW BUT WILL NOT BLOW COLD AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722185May 29, 2015
ENGINE
THE ENGINE LIGHT CAME ON (NOT THE FIRST TIME). THE MAZDA MECHANIC SAID IT WAS THE ECT SENSOR. IT WAS REPLACED AND THE ENGINE LIGHT CAME ON AGAIN THE NEXT DAY. TOOK IT BACK AND THEY SAID, WELL IT IS PROBABLY ANOTHER PROBLEM. I HAVE TAKEN T BACK A FEW TIME, BUT NO ONE IS ABLE TO GIVE AN ACTUAL SOLUTION. I TOOK IT TO A NON-AFFILIATED MAZDA MECHANIC AND HE SAID IT IS THE THROTTLE (THE CAR STOPPED AGAIN IN MAY, 2015) AND HEARS THE ENGINE NOISE WHICH COULD BE THE TIMING CHAIN. I JUST DON'T TRUST MAZDA OR IT'S MECHANICS AND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721482May 26, 2015
FUEL/PROPULSION SYSTEM
MY MAZDA CX7 - 2008 HAS ONLY 70,000 MILES AND THE ENGINE LIGHT WENT ON AND AFTER BRINGING IT TO A MECHANIC AND CHECKING THE CODES WITH A COMPUTER, IT CAME UP THAT THE EGR VALVE NEEDS TO BE REPLACED. ALL THE MECHANICS THAT I TALKED WITH WERE REALLY SURPRISE AND ASKED ME IF THE MAZDA CX7 - 2008 HAS A RECALL ON THE EGV VALVE BECAUSE IT IS NOT NORMAL THAT WITH THAT LITTLE MILES THE EGR VALVE NEED TO BE REPLACED. I HAVE CHECKED ON THE INTERNET AND I'M SEEING MANY OTHER OWNERS THAT ARE HAVING THE SAME ISSUE. I THINK THERE IS A FACTORY DEFECT WITH THE EGR VALVE FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721035May 22, 2015
ENGINE, POWER TRAIN
I BOUGHT THIS CAR IN FEBRUARY 2013 AND TWO TIMES SINCE THEN I HAVE HAD TO REPLACE THE TIMING CHAIN, THANKFULLY MY HUSBAND AND I BOUGHT THE EXTENDED WARRANTY, BUT I HAVE A FEELING THAT IT WILL DO IT AGAIN BEFORE I EVEN PAY MY CAR OFF. JUST A MONTH AGO I HAD TO TAKE MY CAR IN BECAUSE MY ENGINE LIGHT CAME ON, SO I CHECKED MY ENGINE OIL AND THERE WAS NONE ON THE DIP STICK. CALLED THE PLACE I JUST CAME FROM GETTING MY OIL CHANGED THE WEEK BEFORE AND FOUND OUT THAT THE TURBO CHARGER WAS MALFUNCTIONING AND SUCKING ALL THE OIL OUT OF THE OIL PAN. THE DEALERSHIP SAYS THAT IT COMMON FOR THAT MAKE AND MODEL... MY WARRANTY COVERED THE WORK BUT BARELY. I NOW HAVE 4,000 MILES LEFT ON MY WARRANTY.... WHAT ELSE COULD GO WRONG! I WILL NEVER BUY ANOTHER MAZDA PERIOD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721066May 22, 2015
ENGINE
ON THE DAY OF APRIL 22, 2015, WHILE DRIVING MY CAR(2007 MAZDA CX-7) OFF A FREEWAY RAMP, THE CAR BEGAN TO RATTLE AS IF IT WAS BEING PUSHED BY A WIND. I SMELLED SMOKE COMING FROM THE INSIDE COMPARTMENT OF THE CABIN AREA OF THE CAR. I ATTEMPTED TO APPLY THE BRAKES BUT THE CAR WON'T STOP! FLAMES WAS COMING FROM THE CAR AND THAT'S WHEN THE CAR FINALLY STOP. THERE WAS A CAR IN FRONT OF ME THAT I THOUGHT THAT I WAS GOING TO ALMOST CAUSE A MAJOR ACCIDENT ON THE OFF RAMP OF THE FREEWAY. THE MECHANIC CHECKED THE ENGINE AND STATED THAT THE ENGINE LOCKED UP WHICH CAUSED A LOW COMPRESSION TO THE ENGINE CAUSING THE VVT BELT TIMING TO DAMAGE THE VALVES IN THE ENGINE. I CHANGED THE OIL IN THE VEHICLE, AND HAVE THE VEHICLE SERVED ON A REGULAR BASIS, BUT NEVER HAD ANY PROBLEMS LIKE THAT. I DID RESEARCH ON THIS VEHICLE AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH OTHER OWNERS OF THIS VEHICLE ACROSS THE COUNTRY. THERE NEEDS TO BE A INVESTIGATION, REIMBURSEMENT, RETRIBUTION, AND RECALL ORDERS DISPERSED OUT TO OWNERS OF THE CX-7 MODEL FROM 2007 TO 2012 SO THAT MAZDA CAN REDEEM THEIR QUALITY OF SERVICE AND REPUTATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10717786May 21, 2015
ENGINE
MY MAZDA CX7 - 2008 HAS ONLY 44,000 MILES AND THE ENGINE LIGHT WENT ONE AND AFTER BRINGING IT TO A MECHANIC AND CHECKING THE CODES WITH A COMPUTER, IT CAME UP THAT THE EGR VALVE NEEDS TO BE REPLACED. ALL THE MECHANICS THAT I TALKED WITH WERE REALLY SURPRISE AND ASKED ME IF THE MAZDA CX7 - 2008 HAS A RECALL ON THE EGV VALVE BECAUSE IT IS NOT NORMAL THAT WITH THAT LITTLE MILES THE EGR VALVE NEED TO BE REPLACED. I HAVE CHECKED ON THE INTERNET AND I'M SEEING MANY OTHER OWNERS THAT ARE HAVING THE SAME ISSUE. I THINK THERE IS A FACTORY DEFECT WITH THE EGR VALVE FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715913May 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714859May 6, 2015
ENGINE
I WAS ON MY WAY HOME FROM WORK WHEN I NOTICE THAT MY MAZDA STARTED TO SLOW DOWN IN SPEED, I TURNED OFF THE A/C TO SEE IF I CAN HEAR ANY NOISE AND ALL I HEARD WAS A LOW NOISE LIKE A CHAIN, I PULLED OVER TO THE SIDE OF THE ROAD CALLED MY HUSBAND WHO'S A MECHANIC AND HE SAID YOU ARE GOING TO HAVE TO TAKE IT TO THE MAZDA DEALERSHIP ITS YOUR TIMING CHAIN. AS I WAS DOING SOME RESEARCH I HAVE NOTICED THAT THERE ARE MANY COMPLAINT OUT THERE FOR THIS SAME ISSUE. I STILL HAVE 3 YEARS LEFT ON THIS CAR AND ITS NOT FAIR THAT MAZDA KNOWS ABOUT THIS ISSUE BUT REFUSES TO DO ANYTHING ABOUT IT. ITS A BIG SAFETY ISSUE IF YOUR CAR IS SHUTTING DOWN IN MAJOR AREAS THAT CAN CAUSE ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714861May 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713341April 28, 2015
ENGINE
MY CX-7 HAD BEEN MAKING SOME ENGINE NOISE FOR MONTHS THAT MY HUSBAND ATTRIBUTED TO FUEL INJECTOR NOISE, BUT WHEN THE SOUND GOT WORSE HE RESEARCHED IT AND MADE AN APPOINTMENT WITH A MAZDA DEALERSHIP. AFTER AN EVALUATION OF MY CAR THE SERVICEMAN TOLD ME THAT THERE HAD BEEN A DEFECT IN THE ENGINES IN 2007 CX-7 AND THERE HAD BEEN A RECALL ON THEM AND THAT MINE WAS PAST THE POINT OF BEING FIXED. HE SAID THAT IT WILL JUST QUIT WORKING ONE DAY. WE ASKED IF WE COULD HAVE ANOTHER ENGINE PUT IN, BUT HE SAID THE PROBLEM HAS NEVER BEEN FIXED, SO IT WOULD ONLY BE GOOD TEMPORARILY AND IT WOULD COST $5,500. WE STATED THAT WE NEVER RECEIVED RECALL INFORMATION AND AFTER HE RAN OUR VIN NUMBER HE SAID THAT WE HAD NEVER BEEN SENT ANY RECALL INFORMATION. THEY WOULD ONLY GIVE ME $3,000 FOR MY CAR BECAUSE IT IS WORTHLESS NOW, SO I INTEND TO DRIVE IT UNTIL IT DIES WHICH COULD BE ANY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712574April 24, 2015
EXTERIOR LIGHTING
FROM THE TIME I PURCHASED THIS VEHICLE THE HEADLIGHTS WOULD RETAIN MOISTURE AND FOG UP. THIS HAS SUPPOSEDLY BEEN REPAIRED BY MAZDA, BUT RECURS AND RESULTS WITH POOR HEADLIGHT ILLUMINATION. THE ILLUMINATION PROVIDED BY MY HEADLIGHTS IS REDUCED CONSIDERABLY DUE TO THIS DEFECT. I HAVE 17,000 MILES ON THIS VEHICLE NOW AND HAVE REPEATEDLY TRIED TO HAVE THIS PROBLEM CORRECTED. I BELIEVE THIS DEFECT TO IMPOSE A DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712007April 21, 2015
EXTERIOR LIGHTING
PURCHASED USED IN JANUARY OF 2014. NOTICED RED PLASTIC HOUSING FOR BRAKE LIGHTS MELTING ABOVE ACTUAL LIGHTBULB. BRAKE LIGHTS NOW SHINE CLEAR/WHITE ON TOP (WHERE MELTED), INSTEAD OF JUST RED. SEARCHED ONLINE AND FOUND SEVERAL SIMILAR COMPLAINTS. CHECKED OTHER MAZDA CX-7'S AND CAN SEE THEY ALL HAVE THE SAME ISSUE. I REPLACED LIGHTBULBS TO MAKE SURE THEY MATCH MANUFACTURES REQUIREMENTS, THEY WERE CORRECT AND HAD MELTED PLASTIC ALL OVER THE BULB. TOOK TO LOCAL MECHANIC WHO SAID IT'S PROBABLY A WIRING ISSUE. TOOK IT TO MAZDA DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND HAD NEVER HEARD OF THIS ISSUE BEFORE. I ASKED THEM TO CONTACT MAZDA TO SEE IF THEY WOULD REPLACE LIGHT ASSEMBLIES WITH UNMELTED UNITS, THEY CLAIMED THEY WERE TOLD THAT MAZDA WOULD NOT REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703708April 4, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE BULBS MELTED BOTH BACK TAIL LIGHT LAMPS. A MANUFACTURING DEFECT FROM DEFECTIVE PARTS. WHICH SHOULD BE REPLACE AND REPAIR FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693757March 12, 2015
ENGINE
ON JANUARY WHILE DRIVING HOME FROM A SHOPPING TRIP MY HUSBAND AND I HEARD A REALLY LOUD NOISE. IN A MATTER OF SECONDS MY VEHICLE SLOWED DOWN AND ALMOST CAUSED AN ACCIDENT. I HAD IT TOWED AND CALKED THE DEALER I PURCHASED IT FROM AFTER BEING TOLD BY A FAMILY MECHANIC THAT I SHOULD CALL BECAUSE THESE WAS A FAULTY PART WITH THE CX7 VEHICLES. I CALLED AND DIDN'T GET ANY PLACE WITH THE DEALER. KEPT CALLING UNTIL FINALLY ABOUT THREE WEEKS LATER THEY TOLD ME I SHOULD CALL MAZDA DIRECTLY AND PROVIDED ME WITH THEIR NUMBER. I CALLED MAZDA AND HAVE BEEN DEALING WITH THEM EVER SINCE. THEY ONLY WANT TO PAY $500 TOWARDS THE REPAIRS. THIS SHOULD BE A RECALL SINCE IS FAULTY PARTS AND THERE ARE HUNDREDS OF CUSTOMERS COMPLAINING OF THE SAME ISSUES. THE DEALERSHIP THAT I PURCHASED THE CAR FROM TOLD ME THERE IS ALSO A PROBLEM WITH THE VEHICLES TIMING BELT, SOUNDS FAMILIAR? YES!!! TURBO AND TIMING BELT!! IT IS TIME FOR MAZDA TO TAKE RESPONSIBILITY AND NOT MAKE US CUSTOMERS PAY FOR FAULTY PARTS PLACED ON A LEMON OF A VEHICLE. MY EMAIL IS [XXX] PLEASE HELP ME RESOLVE THIS ISSUE. I AM SO DISAPPOINTED AND FRUSTRATED AND FEEL THAT MAZDA IS INSULTING MY INTELLIGENCE BY OFFERING TO PAY A MISERABLE $500 TOWARDS A REPAIR THAT THEY SHOULD DO, SINCE IT IS THEIR FAULTY PARTS THAT LEAD TO THIS CAR PROBLEMS IN THE FIRST PLACE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693135March 9, 2015
ENGINE AND ENGINE COOLING
VEHICLE STALLED IN SAMS CLUB PARKING LOT. IT DID RESTART BUT STARTED MAKING A RUBBING OR GRINDING NOISE. TURNS OUT THE AC COMPRESSOR LOCKED UP. ACCORDING TO INTERNET POSTINGS IT IS A KNOWN ISSUE WITH 2007/2008 MODELS. APPARENTLY IT WAS ADDRESSED FOR 2009 MODEL. I'VE RAN 7 OR 8 VEHICLES FOR 200,000 PLUS MILES AND HAVE YET TO HAVE A COMPRESSOR GO OUT UNTIL THIS KNOW ANOMALY. WHERE IS THE RESOLUTION FROM MAZDA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691743March 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE, VEHICLE LOST MUCH OF IT'S ACCELERATION, AND BEGAN MAKING A LOUD WHINING NOISE. PULLED OFF THE HIGHWAY AND INVESTIGATED THE NOISE. IT WAS A LOUD WHINING THAT ONLY OCCURRED IN NEUTRAL AND PARK OVER 2500 RPM AND WITH ANY ACCELERATION WHILE IN GEAR. ALSO NOTED YELLOW FOAMY OIL ON THE DIPSTICK WHICH WAS 4.5 QUARTS LOW BEING VERY CLOSE TO TIME TO GET A CHANGE. TOWED TO THE SHOP TO DISCOVER THAT THE VEHICLE IS BURNING OIL AND THE TURBO HAD GONE BAD. MECHANIC SUSPECTS THAT THE TURBO GOING BAD IS WHAT WAS MOST LIKELY BURNING OIL AND RETAINING WATER IN THE CRANKCASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684015February 18, 2015
ENGINE
I HAVE WHITE SMOKE COMING OUT OF MY TAILPIPE WHEN IT IDLES. I ALSO HAVE A BURNING OIL SMELL IN MY CAR. I HAVE TO ROLL DOWN THE WINDOWS WHEN I GET INTO MY CAR. I HAVE A 2 1/2 YEAR OLD AND I CANT IMAGINE ITS SAFE FOR HER TO BREATH THIS IN. I TOOK IT TO GREEN MAZDA IN SPRINGFIELD IL TO BE REPAIRED, THIS IS A KNOWN ISSUE WITH THIS VEHICLE. THEY INSTALLED A VENTILATION KIT. THAT DID NOT SOLVE THE PROBLEM. I TOOK IT BACK AND NOW THEY SAY THERE IS NO PROBLEM. SO THEY SAW A PROBLEM AND INSTALLED A VENTILATION KIT BUT NOW THAT IS DOING THE SAME THING THERE IS NOT A PROBLEM. THE NEXT STEP IS TO REPLACE THE TURBO, WHICH THEY WILL NOT DO. THIS SHOULD BE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683090February 12, 2015
TIRES, POWER TRAIN, ENGINE
PURCHASED (NEW) - JULY 4TH, 2011. ONE MONTH IN, THE FRONT DRIVER TIRE BLOWS OUT ON THE 55 FREEWAY IN COSTA MESA. THE CAR IS DRIVEN TO THE DEALER THE NEXT DAY - TO HAVE A TIRE PLACED ON. THE PRICE WAS SURELY "SURPRISE SURPRISE" - $250.00. WE PUSH TO KNOW WHY THE TIRE WAS SO EXPENSIVE, IT'S BECAUSE THE SIZE IS NEW FOR THIS SIZE VEHICLE AND THERE'S ONE MAKER OF THE TIRE. BRIDGESTONE. WE PAY FOR IT BEGRUDGINGLY, AND GO ABOUT OUR WAY. FEBRUARY 6TH, 2015, 3 YEARS, 6 MONTHS OF OWNING THE VEHICLE. THE VEHICLE HISTORY IS GOOD, MAINTENANCE IS EXCELLENT (MY WIFE IS A THERAPIST FOR CHILDREN WITH AUTISM SO THAT'S WHY VEHICLE CHOICE WAS EXTREMELY IMPORTANT - TRAVELING CLIENT TO CLIENT IN ADMINISTERING THERAPY SESSIONS) AND WITHOUT WARNING, SHE CANNOT REVERSE. CAR CAN DRIVE FORWARD, YET IS LOSING POWER WHEN THE AUTOMATIC ATTEMPTS TO SHIFT FROM 1ST TO 2ND GEAR, SO IT JUMPS FROM FIRST TO 3RD. WE TAKE THE VEHICLE TO BROWNING MAZDA IN CERRITOS AND WE ARE ADVISED THAT THE TRANSMISSION NEEDS TO BE REPLACED ($3,200.00). 3 YEARS 6 MONTHS 64,262 MILES, EXCELLENT MAINTENANCE HISTORY, & THIS VEHICLE NEEDS A NEW TRANSMISSION? THIS FELT LIKE A TERRIBLE JOKE. THE POWER TRAIN WARRANTY? 3Y/60K. EXPIRED JUST OVER 4,000 MILES AGO. WE CONTACT MAZDA (CORPORATE) & ARE ADVISED LATER IN THE DAY THAT THEY WOULD PAY HALF OF THE TICKETED AMOUNT. THAT'S STILL EGREGIOUS AS THERE WOULDN'T BE A VEHICLE SOLD IF MOST BUYERS KNEW THAT AT SUCH RIDICULOUSLY LOW MILEAGE, THE TRANSMISSION WOULD FAIL THEM. WE RETRIEVE THE VEHICLE AND HAVE IT LOOKED AT FOR TWO MORE OPINIONS AND APPARENTLY THERE ARE NO CODES INDICATING THE TRANSMISSION IS BAD, YET IT'S OBVIOUSLY THE TRANSMISSION ACCORDING TO THE MECHANIC AS INDICATED SIMPLY BY THE TEST DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681809February 6, 2015
ENGINE
STARTING HEARING A NOISE INITIALLY--NOT SURE WHERE IT WAS COMING FROM BUT THOUGHT IT WAS INTERNAL TO THE ENGINE. TOOK IT TO THE DEALER FOR INSPECTION AND THEY VERIFIED THAT THE FRONT OF THE ENGINE WOULD HAVE TO BE REMOVED TO REPLACE THE DEFECTIVE PART. I CAN NOT REMEMBER THE PART NAME BUT IT WAS CLEAR FROM THE DEALER REP THAT MY CAR WAS ONE OF MANY THEY HAVE REPLACED. I SPENT $1244.00 IN REPAIRS ON MY VEHICLE THAT THE MAZDA DEALERSHIP ACKNOWLEDGED WAS A FACTORY DEFECT ON MY CAR AND MANY OTHERS. JUST NOT RIGHT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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