Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10956525February 23, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955734February 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955003February 16, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT FOUND EXCESSIVE MOISTURE IN THE EXTERIOR HEADLAMPS. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER INCLEMENT WEATHER. THE DEALER CONFIRMED THAT THE HEADLAMPS EXPERIENCED EXCESSIVE MOISTURE AND THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955152February 16, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING AT A LOW SPEED, A LOUD DRUM NOISE WAS HEARD UNDERNEATH THE VEHICLE. IN ADDITION, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955158February 16, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954896February 15, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 AND 16V593000 (AIR BAGS, SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954225February 13, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954340February 13, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953895February 10, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953911February 10, 2017
ENGINE
TURBO LEAK CAUSING LACK OF POWER. THIS PROBLEM SAID TO COST 2300 DOLLARS AND STILL MAKING PAYMENTS. THE MECHANIC SAID IT CAN CAUSE A FIRE. IT IS ALL OVER INTERNET THAT THIS IS A PROBLEM FOR MOST OWNERS. WHY. I RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953710February 9, 2017
ENGINE, STEERING, SUSPENSION
MAZDA CX-7 RECALL 9716H. RCVD RECALL NOTICE IN 10/2016 BUT NO FURTHER NOTICES & TOLD IN NOTICE THAT PARTS WERE NOT AVAILABLE TO CORRECT THE DANGEROUS RECALL. HAD NO IDEA HOW DISASTROUS THIS PROBLEM COULD BE. DRIVING MY CX-7 ON OLD WILLETS PATH, SMITHTOWN, NY ON 2/3/17 @ APPROX. 6:30PM WITH MY 4 CHILDREN IN THE CAR, TRAVELING LESS THAN 35 MPH WHEN THE RIGHT WHEEL CAME OFF THE AXLE OF THE CAR. THE WHEEL WAS THE RIGHT SIDE PASSENGER SIDE OF CAR. THE CAR THEN BEGAN TO TURN INTO ONCOMING TRAFFIC AS A RESULT OF LOSING CONTROL OF THE CAR. CARS HAD TO MOVE OUT OF MY WAY AS IT WAS ALMOST OUT OF CONTROL. I FEARED FOR THE LIFE OF MYSELF AND MY 4 KIDS IN THE CAR. THANKFULLY I WAS ABLE TO LUCKILY GAIN CONTROL OF THE CAR DUE TO MY 30+ YRS EXPERIENCE AS A DRIVER AND FORCE THE CAR ONTO THE SHOULDER OF THE RIGHT SIDE OF THE ROAD, SLIDING INTO DIRT. THE CAR SKIDDED APPROX 75 FEET ON PAVEMENT. (PHOTOS ATTACHED) THE CAUSE OF THE ACCIDENT WAS DIAGNOSED BY MY MECHANIC AS THE BALL JOINT AND LOWER CONTROL ARM OF THE CAR COMPLETELY SNAPPING/ BREAKING CAUSED BY EROSION/CORROSION, WHICH IS EXACTLY WHAT THE RECALL IS FOR. CAR WAS TOWED AS WAS NOT DRIVABLE. THE TIRE CAUSE DAMAGE TO THE AXLE WHEEL, AND OTHER PARTS OF THE CAR AND ENGINE AS DESCRIBED BY SMITH HAVEN MAZDA, WHERE CAR IS CURRENTLY BEING REPAIRED. HAD I BEEN TRAVELING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN A DEADLY MATTER AND MYSELF AND 4 CHILDREN COULD HAVE BEEN KILLED. I AM SO UPSET THAT MAZDA DID NOT IMMEDIATELY NOTIFY THEIR CUSTOMERS TO COMPLETELY STOP USING THESE CARS DUE TO THE DANGEROUS RISK OF DEATH/CRASH. I NO LONGER WANT TO BE AN OWNER OF THIS MAZDA AND WANT TO DITCH THIS CAR FOR FEAR OF WHAT COULD HAVE HAPPENED TO MY FAMILY; UNACCEPTABLE SAFETY NOTIFICATION BY MAZDA. HAD MYSELF OR CHILDREN BEEN KILLED OR HURT, I WOULD BE SUING MAZDA. WILL MAZDA CONSIDER OFFERING ME ANY COMPENSATION ON TRADING/SELLING THIS CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950340February 8, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950351February 8, 2017
SUSPENSION, AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS WERE CORRODED; HOWEVER, A REMEDY WAS NOT DISCLOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948681January 31, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948707January 31, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE DEALER SCHEDULED THE APPOINTMENT FOR THE TWO RECALL REPAIRS AND LATER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS OFFERED A LOANER VEHICLE AND HAD NOT RECEIVED ANY FOLLOW UP FROM THE DEALER FOR MONTHS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948404January 30, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE SUSPENSION FAILED AND CAUSED THE FRONT PASSENGER WHEEL TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948572January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG SENSOR MADE A BEEPING NOISE WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947793January 26, 2017
EXTERIOR LIGHTING
LOW BEAM AND HIGH BEAM HEADLIGHTS BURN OUT MULTIPLE TIMES THROUGH OUT THE YEAR. THE LOW BEAM ON EITHER SIDE BURN OUT AND HAVE TO BE REPLACED MORE FREQUENTLY THAN THE HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947542January 25, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947652January 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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