Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10460314June 1, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURING ALL THIS TIME THE CAR SHOT MOSTLY BACKWARD AT INCREASINGLY FASTER SPEEDS IN WIDE ARCS, IN PINBALL FASHION. EVENTUALLY THE REPEATED HAMMERING BY MY CAR AGAINST OTHER PARKED VEHICLES SLOWED MY CAR ENOUGH THAT I COULD BRAKE FINALLY, AND TURNED OFF THE ENGINE. ALTOGETHER MY AUTO HAD STRUCK AND SERIOUSLY DAMAGED 6 OTHER VEHICLES. ACCELERATOR SEEMED STUCK DURING THE EVENT, AND BRAKES HAD NO EFFECT UNTIL CAR'S SPEED WAS SUFFICIENTLY SLOWED--BEFORE OPERATING. DAMAGE TO MY AUTO, PARTICULARLY THE ENTIRE FRONT END--GRILL AND FRONT FENDERS--WAS EXTENSIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10460001May 30, 2012
WHEELS
WHILE LEAVING WORK FOR THE DAY I NOTICED I HAD A FLAT TIRE. I'VE HAD SEVERAL SINCE PURCHASING THIS VEHICLE IN JANUARY 2010. I SPENT $800.00 PURCHASING NEW TIRES AND I HAVE GOTTEN SEVERAL FLAT TIRES AFTER THIS.I WAS TOLD BY THE PLACE WHO SOLD ME THE TIRES THAT MY RIMS WERE CORRODED AND THAT THIS WAS COMMON WITH THIS MAKE AND MODEL. I'VE GOTTEN 2 FLAT TIRES SINCE AND I'VE SPENT $200.00 MORE DOLLARS REPLACING TIRES. I HAVE SPENT A TOTAL OF $1000.00 ON TIRES BECAUSE OF THIS PROBLEM. I TOOK MY CAR TO THE LINCOLN DEALER WHO TOLD ME THAT I COULD SPEND $1,500 ON A NEW SET OF RIMS WHICH IS LUDICROUS. FORD/LINCOLN SHOULD REPLACE ALL RIMS FOR FREE AS A GOODWILL CONSIDERING THEY KNOW THAT THIS IS A PROBLEM. I EVEN HAD THEM SHAVED DOWN AND CLEANED AND MY TIRES ARE STILL LOOSING AIR PRESSURE AS OF TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449090February 23, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444703January 20, 2012
POWER TRAIN
THE LINCOLN WAS TAKEN TO A FORD DEALER FOR A WHINNING NOISE AND SMELL OF NATURAL GAS WHEN CAR IS COLD. DEALER INDICATED IT WAS NOISE FROM SCORED ROTORS. ON JANUARY 18,2012 SOUND GREW WORSE AND SOUNDED LIKE PARTS WERE GRINDING. TOOK TO A DEALER AND THE DEALER INDICATED THE TRANSFER CASE WAS FAILING, PARTS WERE DISENTEGRATING IN CASE (CALLED IT A PLU). THE RECOMMENDATION WAS NOT TO DRIVE BECAUSE DANGEROUS IF FAILS AND COULD ALSO REQUIRE NEW TRANSMISSION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442238January 3, 2012
WHEELS, WHEELS:RIM
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433297October 27, 2011
SEAT BELTS:REAR/OTHER
2009 LINCOLN MKZ. CONSUMER STATES REAR SEAT BELT LOCKED AND WOULD NOT RELEASE *TGW THE SEAT BELT HAD TO BE CUT IN ORDER TO RELEASE THE REAR PASSENGER. *JB THE CONSUMER STATED FOR THE NEXT DAY OR SO, HIS WIFE EXPERIENCED PAIN, FROM WHERE THE SEAT BELT CROSSED HER CHEST. WHEN THE CONSUMER CONTACTED FORD, HE WAS INFORMED THE SEAT BELTS WERE CHILD PROOF. UPDATED 11/17/11. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10429148October 7, 2011
SEATS
THE 2011 MKZ FRONT SEATS HAVE A HARD BLOCK I THINK IS THE BOX FOR THE SEAT CONTROLS THAT IF YOU SIT IN IT FOR MORE THAN A FEW MINUTES STARTS HURTING THE BACK OF YOUR LEGS. IT ACTUALLY TAKES YOUR ATTENTION AWAY BECAUSE IT IS SO UN COMFORTABLE YOU ARE ALWAYS ADJUSTING THE WAY YOU ARE SITTING. I TOOK IT IN FOR SERVICE AND THE SERVICE TECH FELT IT AND TOLD ME THAT HE THOUGHT SOMETHING WAS WRONG TOO. HE CALLED ME THE NEXT DAY AND TOLD ME THAT THE SEAT WAS THE STANDARD AND THAT IS THE WAY THEY WERE MADE THERE WASN'T ANYTHING THEY COULD DO. WHEN I WENT BACK TO THE DEALER TO PICK UP MY MKZ I WENT INTO THE SHOW ROOM TO FEEL THE SEATS IN THE NEW MKZS AND THEY ARE ALL THE SAME. I FILED A COMPLAINT WITH CUSTOMER SERVICE, THEY SAID THE SEAT WAS STANDARD BUT IF THEY GET ENOUGH COMPLAINTS THEY MIGHT DO SOMETHING. THIS IS THE MOST UNCOMFORTABLE SEAT I HAVE EVER HAD, TAKING A LONG TRIP IS NOT PLEASANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426999September 24, 2011
WHEELS
I OWN A 2007 LINCOLN MKZ. THE WHEELS ON THE VEHICLE ARE TOTALLY DELAMINATING AND CORRODING. IT HAS GOTTEN SO BAD THE RIMS WILL NOT HOLD THE TIRES. WE HAVE HAD ONE TIRE GO FLAT BECAUSE IT LOST ITS SEAL AND THE OTHER TIRE CAME COMPLETELY OFF THE RIM AT 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425627September 15, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10405677June 8, 2011
AIR BAGS:SIDE/WINDOW
MY 2010 LINCOLN MKZ CAR WAS STRUCK IN THE DRIVERS DOOR ON 15 APRIL 2011 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER AND PASSENGER BEING BADLY INJURED. BOTH VEHICLES WERE TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399833May 10, 2011
SEATS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. DURING THE CRASH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD. THE CONTACT AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 33,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10399325May 6, 2011
WHEELS
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON THE WHEEL WAS CORRODING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO POINTED OUT THE CORROSION ON THE WHEEL THAT WAS CAUSING THE TIRES TO GO FLAT. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399185May 5, 2011
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEEDS OF 60 MPH AND ABOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A FAILURE WITHIN THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000 AND THE FAILURE MILEAGE WAS 359. UPDATED 06/0611 *BF UPDATED 1/24/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395613April 12, 2011
WHEELS
LINCOLN MK7 2007. CAR HAS CONSISTANT SLOW TIRE LEAKS DUE TO POOR WHEEL AND RIM QUALITY. THIS IS EVIDENCED BY THE LARGE AMOUNTS OF CHROME THAT HAS FLAKED OFF THE WHEELS. BOTH FORD AND THE DEALERHSIP REFUSE TO DO ANY THING TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390075March 14, 2011
TIRES, TIRES:SIDEWALL
THE CHECK TIRE PRESSURE LIGHT CAME ON, WHEN I WENT TO HAVE AIR ADDED, WORKERS NOTICED A BULGE IN THE SIDE WALL. I CONTACTED MICHELIN, I NOTIFIED MICHELIN OF THE PROBLEM AND EXCESS TIRE TREAD WEAR AT 22,99 MILES. THEY HAD ME TAKE THE TIRE TO 2 LOCATIONS FOR INSPECTION (THEY SAID TO RULE OUT ME HITTING A CURB), BOTH PLACES SAID IT DID NOT APPEAR THAT I HAD HIT A CURB. THEY WERE TO CALL BE BACK AND I NEVER HEARD FROM THEM, I HAD TO REPLACE 2 TIRE AND THE OTHER 2 NEED TO BE REPLACED ALSO. ONE OF THE INSPECTORS SAID HE HAD SEEN THE SAME ISSUE ABOUT 2 WEEKS EARLIER WITH SAME TIRE ON SIMILAR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384574February 26, 2011
SUSPENSION:FRONT
RUBBING NOISE EXPERIENCED WHEN TURNING THE STEERING WHEEL, ESPECIALLY WHEN COLD (BELOW 32 F). ALSO RUBBING SQUEAKING NOISE FROM FRONT LEFT SUSPENSION, POSSIBLY THE STRUT. EXPERIENCE THE NOISE WHEN TURNING OR WHEN ENCOUNTERING SMALL BUMPS ON THE ROAD. 2007 LINCOLN MKZ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384524February 25, 2011
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TL*THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE OWNER'S MANUAL INDICATED THAT THE TIRE SIZE SPECIFICATION WAS P215/65/R15 HOWEVER, WHEN THE MANUFACTURER WAS NOTIFIED THEY INFORMED THE COTNACT THAT THE REQUIRED TIRE SIZE FOR THE MODEL YEAR VEHICLE WAS P225/54/VR17. THE MANUFACTURER INSTALLED THE PROPER TIRE SIZE ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367740November 24, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESIGN IS AN "ACCIDENT WAITING TO HAPPEN" AND I AM LUCKY THAT IN BOTH INSTANCES I WAS ABLE TO REACT IN TIME TO AVOID ONE. IF THIS HAS NOT ALREADY BEEN BROUGHT TO THE ATTENTION OF THE MANUFACTURER, NHTSA SHOULD DO SO BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360876October 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2008 LINCOLN MKZ. CONSUMER WRITES REGARDING UNRESOLVED DRIVER DISTRACTIONS *TGW THE CONSUMER STATED THE DISPLAYS ON THE MESSAGE CENTER SUCH AS THE ODOMETER, COMPASS AND RADIO ARE UNREADABLE ON A REASONABLY BRIGHT DAY WITHOUT SERIOUS PROLONGED DISTRACTION FROM THE ROADWAY. THE CONSUMER STATED THERE IS NO ILLUMINATION CONTROL TO INCREASE VISIBILITY AND THE DISPLAY SURFACES ARE GLOSSY, EASILY REFLECTING NEARBY IMAGES. *JB THE CONSUMER STATED SHE ADDED SOME FLAT BLACK TAPE TO THE TOP OF THE STEERING COLUMN AND WHEEL WHICH HAS HELPED A LITTLE WITH THE REFLECTION. BUT THE LOSS OF VISIBILITY OF THE DISPLAYS IN BRIGHT SURROUNDS CONTINUES. UPDATED 09/27/11. *JB UPDATED 10/20/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360636October 15, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE NOTICED THAT HE WAS UNABLE TO READ THE SPEEDOMETER OR THE INFORMATION CENTER BECAUSE OF THE SUN GLARE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT THAT HE HAD NO ISSUES READING THE INFORMATION CENTER. THE CONTACT STATED HE HAD THE WINDOWS TINTED TO HELP WITH HIS VISIBILITY. THE TINTING DID NOT HELP WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,542 AND THE CURRENT MILEAGE WAS 4,314.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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