Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11686775September 12, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Incident Summary – Vehicle Fire Date of Incident: Thursday, September 4, 2025 Context: I was driving to a scheduled service appointment for my car at Murgado Lincoln Dealership of Chicago Events Leading Up to the Fire While driving, I heard loud metal noises coming from under the hood. The sound was either metal pieces falling off or grinding/chomping metal against metal. Concerned by the noises, I pulled over to the side of the road. Smoke and Fire Once stopped, the car began emitting gray smoke, which quickly turned into black smoke. The black smoke entered through the dashboard, filling the interior cabin. I realized the vehicle had caught on fire. Immediate Actions Taken I quickly gathered personal belongings from inside the car. I was lucky to have evacuated the vehicle immediately to ensure my safety, despite inhalation of potentially hazardous chemicals due to the fire/ plastic of the car. I then called 911 to report the fire and request emergency assistance. The car continued to catch fire and then there was a minor explosion, as the Chicago fire department battled the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11686595September 11, 2025
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686684September 11, 2025
POWER TRAIN, ENGINE
My 2019 Lincoln MKZ check engine light came on. The repair shop said coolant was leaking into #3 cylinder from cracks in the engine block. Per alerts the shop receives from Ford, this is a known issue and there is no way to repair this issue. The engine will need to be replaced. My powertrain warranty ended 4 month earlier. My car has 45,500 miles on it. I talked to the dealership and they advised calling Lincoln directly. I call Lincoln and they confirmed this is a known issue. I was told that my car didn't meet the out of warranty criteria to receive any assistance to replace the defective engine. They wouldn't tell me what the parameters are and said I would need to pay the full cost to replace the engine. My understanding from the shop is they see many Escapes and MKZ with this engine issue but never seen one with this low of mileage. Lincoln told me to keep my replacement receipts in case there is a recall. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686316September 10, 2025
UNKNOWN OR OTHER
I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the rear but things are reversed, left is on the right side and visa versa or the screen goes blank and a message states camera unavailable contact dealership. Sometimes it works okay but then goes into one of the two issues mentioned above. I talked with my dealership and they wanted to diagnose it, for a fee, or replace the camera which would be between $500 and $800 but I declined. You have had a few reports of this for the MKZ but just recently Ford issued a recall for this specific issue and symptoms for 2015 to 2019 Mustangs, Lincoln Navigators, Lincoln MKC, Edge, Fusion and others along with the entire F-series pickup trucks. The recall issued indicated a software issue and that any authorized dealership could replace the camera but when talking to my dealership today, Irwin Lincoln/Mazda in Freehold New Jersey, they said since my car/vin isn't currently under the current recall for this they would have to charge me a diagnostic fee and parts/labor to fix what they find. You need to include the 2015 to 2019 MKZ under this recall as I and others have had the exact symptoms indicated on the current recall for the backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685397September 5, 2025
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Leasing a 2017 Mkz with total engine failure due to coolant leaking into the engine. Other issues are evolving, while unable to get it fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684577September 2, 2025
BACK OVER PREVENTION
The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684142August 30, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683333August 27, 2025
ENGINE
Coolant intrusion into cylinders 2&3 causing misfire at 126,000 miles. Car lost coolant without warning and started overheating. Took to West Herr Lincoln in Buffalo NY and they said car needs new engine, Lincoln wont cover or help me with repair. I owe ally $16,000 on this car still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682914August 25, 2025
ENGINE
Coolant Intrusion of Cylinder 3, car has less than 50,000 miles total and has been very well taken care of. Has had over a gallon of coolant added within the month of Aug
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682603August 23, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My name is [XXX] , and I am leasing a 2017 Lincoln Mkz, with 60000 miles on it and experience total engine failure due to coolant leaking into it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682319August 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at various speeds, the vehicle lost automotive power. Several unknown warning lights were illuminated. Prior to the failure, the vehicle had been taken to a local dealer on several occasions for a START/STOP repair, and other unknown repairs; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed; however, the results were unavailable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681412August 18, 2025
POWER TRAIN, STEERING
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 60 MPH, the vehicle jerked abnormally with the powertrain warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel failed to function properly and became difficult to turn. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680810August 15, 2025
AIR BAGS
Indicator light came on for passenger side airbag says it has recall and it looks as though the airbag is trying to come out of its compartment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680701August 14, 2025
ELECTRICAL SYSTEM, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Lincoln MKZ. The contact's spouse stated that while the vehicle was parked, the contact's spouse started the vehicle and noticed flames coming from the interior seal of the driver's door, located by the rocker panel. The contact's spouse stated that the flames were not severe. The contact’s spouse was able to extinguish the fire. The contact stated that after inspecting the vehicle, the contact noticed moisture leaking into the rocker panel wiring. The vehicle was taken to an independent mechanic for brake and rotor repair. The contact and the mechanic noticed that the whole rear of the vehicle was severely corroded. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11679988August 11, 2025
UNKNOWN OR OTHER
We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant delays at random times. Ford/Lincoln addressed the exact issue as a software recall in other models under Recall 25S72, but failed to list our vehicle. This is becoming a big issue with safety not having the backup camera working with the way the rear window is placed, it is difficult to see certain areas behind you. Since this was already identified as a software issue by Lincoln/Ford, we would like to see them extend the recall include our vehicle. This randomly has been happening for the last month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679635August 10, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I purchased a 2017 Lincoln MKZ Select which has been a continuous source of mechanical problems. After recently having a new engine installed, the vehicle has now developed significant transmission issues, making it unsafe and difficult to drive. Despite being sold this car under the assumption it was reliable, I am struggling with costly repairs and reduced functionality, effectively driving a “lemon.” I believe the vehicle’s condition and recurring failures qualify it for protection under consumer lemon laws or warranties, and I am seeking resolution or compensation due to these defects that have severely impacted the vehicle’s usability and my safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11679561August 9, 2025
STEERING
A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our Vin number [XXX] , and it was not included on this recall. However we believe it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679253August 8, 2025
STEERING
The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679126August 7, 2025
STEERING
The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The EPS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the steering rack. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679199August 7, 2025
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2010 Lincoln MKZ. The contact stated that upon starting the vehicle, the ABS and the Traction Control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS had failed and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed and the contact was advised that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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