Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11071867February 9, 2018
AIR BAGS
'TAKATA RECALL'. HOW LONG IS A PERSON TO WAIT TO GET THE PART TO CORRECT THIS AIR BAG ISSUE... CURRENT SOLUTION IS NOT TO USE THE PASSENGER SEAT!,, THAT IS FINE BUT FOR 2 YRS. DIDN'T BUY A CAR TO HAVE EVERYONE RIDE IN BACK SEAT... CAN'T WE GET AN ESTIMATED DATE?... RECALL TITLE: PASSENGER AIRBAG INFLATOR REPLACEMENT. NHTSA RECALL : 16V384. LINCOLN RECALL: 16S26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071897February 9, 2018
AIR BAGS
TAKATA RECALL - I HAVE BEEN NOTIFIED OF THE RECALL BY LINCOLN MOTOR COMPANY VIA MAILED LETTER MARCH 2017. I HAVE NOT RECEIVED ANY REMEDIATION STEPS TO CORRECT THIS DEFECT. I FEEL, WITH IT APPROACHING 1 YEAR SINCE THE NOTIFICATION, STEPS TO CORRECT THIS ISSUE HAVE NOT BEEN SATISFIED. THE PROBLEM IS DEEMED A SAFETY ISSUE AND COULD RESULT IN SEVER BODILY INJURY OR DEATH. PLEASE ADVISE OF ANY ACTIONS THAT I CAN PERSONALLY ACTION TO RECTIFY THIS ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION WITH THIS DISTURBING ISSUE! SINCERELY, [XXX] INCLUDED: IMAGE OF RECEIVED RECALL NOTICE FROM LINCOLN MOTOR COMPANY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071700February 8, 2018
SERVICE BRAKES
WHEN DRIVING THE BRAKES STARTED GETTING SOFTER AS YOU PRESSED THE BREAK PEDAL BUT THE CAR WOULD STOP AT FIRST. THEN A WEEK LATER THE RIGHT FRONT BREAK WOULD ACTIVATE THE ABS AND PULL TO THE RIGHT EVERY TIME YOU STOP. THREE MECHANICS LOOKED AT IT FOR 45 MINUTES. BREAKS , ROTORS, MASTER CYLINDER, ALL WERE FINE. NO FLUID LOSS, ABS LIGHT, OR CODES. HAD TO REPLACE THE HYDRAULIC CONTROL UNIT AS SOME VALVES WERE STUCK OPEN. LOOKING ONLINE I SAW MANY OTHERS HAD THIS SAME PROBLEM. SO I REPORTED THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067186February 6, 2018
AIR BAGS
TAKATA RECALL - I HAVE NOT HAD AN INCIDENT YET. THE TIME PERIOD TO FIX TO THIS RECALL IS UNACCEPTABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066974February 5, 2018
STRUCTURE:BODY
DRIVERS DOOR DOESN'T ALWAYS CLOSE PROPERLY.. IT LOOKS LIKE IT IS MISALIGNED SOMETIMES. I AM AFRAID THAT THE DOOR IS GOING TO OPEN WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067041February 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AL PACKER FORD LINCOLN, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067142February 5, 2018
SERVICE BRAKES
THIS CAR BECOMES UNCONTROLLABLE ON A SNOW ROAD. IT CAN'T MAKE A TURN WHEN YOU NEED IT. IT GOES VERY UNSTABLE ON A STRAIGHT ROAD. I WASN'T ABLE TO STOP ON A RED LIGHT , AND I WASN'T ABLE TO MAKE A LEFT TURN, TWICE ON ONE 12 MILES TRIP. FIRST I DROVE WITH LITTLE SPEED NO MORE THAN 25 MILES AN HOUR, AFTER, ON SECOND INTERSECTION I STAYED ON A RED LIGHT AND STARTED MY TURNING FROM 0 SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11067162February 5, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
CAR LOST ALL POWER ON THE EXPRESS WAY. PULL OVER TO THE SIDE, AFTER A WHILE GOT ENGINE GOING AGAIN AND CHECK ENGINE LIGHT CAME ON. CHECKED IT AT THE MECHANIC SHOP THE NEXT DAY AND ELECTRONIC THROTTLE BODY, SHOWED A MALFUNCTION OF A THROTTLE VALVE. WE WERE IN A VERY A DANGEROUS CIRCUMSTANCE. DANGEROUS POSITION WHEN THE CAR LOST POWER ON THE EXPRESS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066828February 3, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066615February 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WALLACE LINCOLN, 5555 US 1, FORT PIERCE, FL 34902) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066489February 1, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD CAME ON AND RAN WITHOUT ENGINE LIGHT AND SEEMED TO REV UP HIGHER THAN NORMAL, THEN CAME BACK DOWN. NO OTHER INDICATIONS APPEARED OTHER THAN "NO USE OF AUTO BRAKE AVAILABLE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066175February 1, 2018
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066230February 1, 2018
AIR BAGS
2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUT OF TIME COMPLETING THE RECALL REPAIR. DUE TO A BACK INJURY THE CONSUMER CANNOT SIT IN THE BACK AS DIRECTED BY THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065861January 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN IN POMPANO BEACH, FLORIDA 33064 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065615January 29, 2018
UNKNOWN OR OTHER
CAR DOOR OPENED IN TRAFFIC WITH BABY IN CARSEAT, THREW THE CAR IN PARK. DOOR LATCH BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064588January 24, 2018
AIR BAGS
"TAKATA RECALL" - SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 FIRST NOTICE LETTER DATED JULY, 2016 - SECOND NOTICE LETTER DATED DECEMBER, 2017 HOW LONG BEFORE THIS HAZARD AIRBAG IS REPLACED? WAITING OVER A YEAR FOR A REPLACEMENT OF THIS DANGEROUS AIRBAG IS UNACCEPTABLE. THE POTENTIAL OF RISK OF DEATH/INJURY IS UNACCEPTABLE. I CALLED FORD AND WAS TOLD BY THE CUSTOMER SERVICE REP. THAT SHE "FEELS ITS SAFE", HOWEVER, HER "FEELING" ITS SAFE FOR MY FAMILY TO RIDE IN THIS CAR WITH THIS AIRBAG UNDER RECALL IS NOT GOOD ENOUGH FOR THE SAFETY AND WELL-BEING OF MYSELF AND MY LOVED ONES. SHE DID NOT "GUARANTEE" IT WAS SAFE. HAVING A POTENTIALLY DANGEROUS AIRBAG IN MY VEHICLE AND WHAT COULD HAPPEN SHOULD IT DEPLOY IS CAUSING ME A GREAT DEAL OF STRESS EVERY TIME I DRIVE THIS VEHICLE AND/OR HAVE MY BELOVED FAMILY RIDE IN THIS VEHICLE. AND, I AM GROWING WEARY AND AGITATED WITH THE EXCESSIVELY LONG WAIT FOR A REPLACEMENT AIRBAG. WHAT ACTION IS BEING DONE TO EXPEDITE THE REPLACEMENT AIRBAGS IN AFFECTED VEHICLES? HOW MUCH LONGER MUST ONE WAIT FOR THIS TO BE RESOLVED? PLEASE LET ME KNOW SOMETHING REGARDING A TIMELINE FOR RESOLUTION/REPLACEMENT. I WANT THIS AIRBAG REPLACED ASAP. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064401January 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064161January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK LINCOLN AT (303) 761-1560 (5000 S BROADWAY, ENGLEWOOD, CO 80113) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064195January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER THE PARTS WERE NOT AVAILABLE. THE CONTACT TOOK VEHICLE TO VETERANS FORD DEALER LOCATED IN 7201 W LINEBAUGH AVE, TAMPA FLORIDA 33625 WHERE THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063266January 17, 2018
AIR BAGS
TAKATA RECALL I WAS NOTIFIED OF THE RECALL IN JULY 2016 AND WENT TO DEALERSHIP TO HAVE AIR BAG REPLACED BUT WAS INFORMED THEY DID NOT HAVE THE PART AND I MUST WAIT FOR NOTIFICATION THAT PART IS AVAILABLE. I RECEIVED SECOND NOTICE IN DECEMBER 2017 TELLING ME PART WILL BE AVAILABLE IN SPRING OF 2018 AND NOT TO ALLOW ANYONE TO SIT IN PASSENGER SEAT. THIS IS TOTALLY UNACCEPTABLE. MY WIFE CANNOT SIT IN PASSENGER SEAT WHEN WE GO SOMEWHERE AND THIS HAS BEEN OVER 19 MONTHS. I AM HIRING AN ATTORNEY TO FILE SUIT FOR INABILITY TO USE MY VEHICLE AS PURCHASED. I AM THE ORIGINAL OWNER. FURTHERMORE, Y PASSENGERS HAVE BEEN AT RISK FOR THE ENTIRE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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