Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11154413November 28, 2018
WHEELS
TIRES CONSTANTLY GOING FLAT BECAUSE OF RIM.I WOULD NEVER PURCHASE ANOTHER LINCOLN EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154455November 28, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LINCOLN DEALER AND THEY KNEW NOTHING OF A GAS PUMP RECALL. MY MECHANIC LOOKED UP ON EDMONDS AND NOTICED THEIR WAS A RECALL ON FUEL PUMPS FOR THE MKC BUT MY CAR MISSED THE INCLUSION DATE BY A MONTH. SO WE REPLACED THE PUMP.$700. SEEMED TO WORK UNTIL 2 DAYS AGO WHEN I TRIED TO START THE CAR BUT COULDN'T DEPRESS THE BRAKE PEDAL BECAUSE IT WAS DOWN TO THE FLOOR AND THE DASH BOARD SCREEN HAD ALL CRAZY LIGHTS FLASHING WITH STRANGE CLICKING NOISES COMING FROM THE DASH. THE LIGHTS AND RADIO WORKED FINE.ONE DAY LATER, NOW THE LIGHTS DON'T WORK AT ALL. MAYBE A SEPARATE ISSUE? THERE SEEMS TO BE MANY OTHER ELECTRICAL COMPLAINTS ON WEBSITES ABOUT THE MKC. I'M GOING TO REPLACE THE BATTERY AND IF THAT DOESN'T WORK, HAVE IT TOWED TO A LINCOLN DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153611November 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153316November 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (888) 457-6042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152385November 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHEN THE CONTACT PARKED THE VEHICLE, THE GEAR INDICATOR DID NOT DISPLAY THE PARK POSITION WHEN THE VEHICLE WAS SHUT OFF. THE CONTACT MUST RESHIFT TO THE PARK POSITION SEVERAL TIMES BEFORE IT THE GEAR POSITION DISPLAYED CORRECTLY. THE CONTACT CALLED NAPLETON'S RIVER OAKS LINCOLN, LLC (1777 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 891-5400) AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152435November 19, 2018
EXTERIOR LIGHTING
HIGH MOUNT (3RD) BRAKE LED LIGHT FAILED. LOCATED ABOVE THE HEADLINER AND IS A ONE PIECE REPLACEMENT. VERY COSTLY TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152266November 18, 2018
AIR BAGS
TAKATA RECALL.PREVIOUS REPORT NUMBER 11048667. RECEIVED MORE RC NOTICES SINCE ORIGINAL COMPLAINT. ALSO RECEIVED NOTICE OF PART (S) AVAILABILITY. CALLED DEALER JULY 2018 FOR APPOINTMENT AND HAVE NOT HEARD BACK FROM THEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152350November 18, 2018
AIR BAGS
TAKATA RECALL, THE AIRBAG LIGHT ON THE PASSENGER SIDE SUDDENLY ILLUMINATED WITHOUT ANYTHING TRIGGERING IT WHILE I WAS DRIVING TO WORK. IT SHOWS THAT THE PASSENGER AIRBAG IS OFF DUE TO HAVING SOME KIND OF WEIGHT ON THE SEAT. BUT THERE IS NOTHING ON THE SEAT AT ALL WHEN THE LIGHT ILLUMINATED. IT IS STILL ON AND STAYED ON. I READ ABOUT THE RECALL FOR THE TAKATA AIRBAGS AND I READ THE THE AIRBAG CAN EXPLODE DURING A CRASH AND THAT DEFEATS THE PURPOSE OF HAVING AN AIRBAG. IT'S SUPPOSED TO SAVE LIVES AND NOT TAKE THEM AWAY. I WOULD LIKE TO GET THIS FIXED AND RESOLVED BEFORE WINTER COMES IN FULL EFFECT AND TO AVOID ADDITIONAL PROBLEMS IF AN ACCIDENT DO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152190November 17, 2018
AIR BAGS
TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152193November 17, 2018
SERVICE BRAKES, POWER TRAIN
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151905November 16, 2018
AIR BAGS
TAKATA RECALL, RECEIVED LETTER FROM LINCOLN IN MAY 2018 STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS UNDER RECALL. LETTER STATED I WOULD BE NOTIFIED FOR REPAIR SECOND OR THIRD QUARTERS OF 2018. NO LETTER FROM LINCOLN YET STATING WHEN I CAN REPAIR BY BAG. IT IS NOW THE FOURTH QUARTER OF 2018 AND NO LETTER FROM THEM FOR MY REPAIR. CLASS ACTION SUIT UNDERWAY. WHEN I CALLED THE DEALERSHIP ASSIGNED TO REPAIR THEY SAID THEY ARE NOT DOING THAT. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151783November 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LYNN LAYTON FORD (3300 US-31, DECATUR, AL 35603, (256) 350-2120) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151822November 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151399November 14, 2018
STEERING
REPLACE ELECTRIC STEERING RACK HP5Z* 3504*C HAD TO REPLACE ELECTRIC STEERING RACK. QUESTION IS WITH TWO RECALLS SOMEWHAT RELATED TO THE STEERING COLUMN ( BOLT IN STEERING WHEEL AND A POWER TRAIN ISSUE) WOULD THIS ULTIMATELY AFFECT THE ELECTRIC STEERING RACK HP5Z*3504*C? CAR IS ONLY 4 YEARS OLD AND IN GREAT CONDITION. BESIDES THE RECALLS NO REPAIRS AT ALL. ELECTRIC RACK JUST STOPPED WORKING, I PARKED THE CAR GOT READY TO GO TO WORK AND COULD NOT TURN STEERING WHEEL. LINCOLN MKZ 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151541November 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (POMPANO FORD LINCOLN, INC, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 782-8110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151321November 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPITAL CITY FORD (807 SOUTHWEST BLVD, JEFFERSON CITY, MISSOURI 65109, (855) 929-5900) WAS MADE AWARE OF THE RECALL IN MARCH OF 2017 AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151337November 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEM CITY FORD LINCOLN (5101 BROADWAY STREET, QUINCY, ILLINOIS 62305, (888) 254-9078) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151119November 13, 2018
SERVICE BRAKES
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, VEHICLE INCREASINGLY DIFFICULT TO STOP AFTER ABS EVENT. 11/10/18-DEALER PERFORMED DIAGNOSTICS INDICATING REAR ROTORS NEED REPLACING, AUTHORIZED REPAIR. 11/10/18 AFTER REPLACING ROTORS DEALER STATES REAR CALIPER ACTION IS ERRATIC, STATES REAR CALIPERS NEED REPLACED DUE TO ERRATIC ACTION. AUTHORIZED REPAIR WITH OEM FORD PARTS, NOT AVAILABLE UNTIL 11/12/18. DEALER VEHEMENTLY DENIES HCU IS THE ISSUE EVEN AFTER I PROPOSE THIS SCENARIO. STATES NOT THE HCU 11/12/18-DEALER CALLED SAID PEDAL IS MUCH BETTER, HOWEVER, ALTHOUGH THERE ARE NO INDICATIONS OR CODES, HCU IS FAULTY, WANTS ME TO PICK UP CAR. STATES THAT PEDAL TRAVEL RETURNS, BUT MIGHT WANT TO HAVE THE HCU REPLACED. !! DEALER PREVIOUSLY STATED HCU WAS NOT THE ISSUE, THE REAR CALIPERS WERE: DUE TO ERRATIC BEHAVIOR. SERVICE TO THIS POINT TO HAVE COMPONENTS REPLACED, THAT HAVE NOT RESOLVED INITIAL COMPLAINT VEHICLE WAS PREVIOUSLY INVOLVED IN FRONTAL CRASH FROM PREVIOUS OWNER. DETAILS WERE NOT IMMEDIATELY AVAILABLE TO ME. WILL BE REQUESTING DEALER ASSISTANCE WITH PART REPLACEMENT IN THIS SCENARIO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11150896November 12, 2018
AIR BAGS
TAKATA RECALL> NOTICE 16S26 / NHTSA RECALL 16V-384< I WAS NOTIFIED BY MAIL OF A RECALL OVER 5 YEARS AGO ON THE INFLATOR OF MY PASSENGER AIRBAG BUT FORD HAD NOT YET ARRIVED AT A DECISION ON HOW TO FIX THE PROBLEM. NOTIFICATION WOULD BE SENT WHEN THEY HAD A RESOLUTION. I BEGAN TO REGULARLY FOLLOW UP WITH DEALERSHIPS INQUIRING ABOUT THE AVAILABILITY OF REPLACEMENT PARTS FOR MY CARS RECALL, BUT WAS REPEATEDLY TOLD THEY WERE STILL WAITING FOR ANY PARTS TO BE PROVIDED TO THEM. RECENTLY, JULY 2018, I RECEIVED A NOTICE FROM FORD STATING THAT "A REPAIR IS AVAILABLE FOR YOUR VEHICLE" IN BIG RED LETTERS. IT GOES ON STATING "PARTS ARE NOW AVAILABLE FOR YOUR VEHICLE". DETAILS OF RECALL AND INSTRUCTIONS FOR ME TO SCHEDULE MY CAR FOR SERVICE LED ME TO CALL MY LOCAL DEALER TO SCHEDULE A FREE REPAIR. UNFORTUNATELY, THE SERVICE DEPT INFORMED ME THEY STILL DO NOT HAVE THE REPLACEMENT AIRBAG MODULES (AS OF OCTOBER 2018) SO ONCE AGAIN, I AM LEFT WAITING FOR A RESOLUTION AFTER 5 OR MORE YEARS OF WAITING. FORD WAS GIVEN MORE THAN ADEQUATE TIME TO RESOLVE THE ISSUE. IF THE PROBLEM WAS SERIOUS ENOUGH TO PROMPT A FULL PRODUCT RECALL, AND FORCE FORD TO PAY $299.1 MILLION SETTLEMENT IN A CLASS ACTION LAWSUIT, THEN IT IS SERIOUS ENOUGH THAT FORD SHOULDN'T STILL HAVE ALL OF THE UNSAFE VEHICLES WAITING FOR PARTS.FURTHERMORE, FOR FORD TO PREMATURELY NOTIFY OWNERS THAT PARTS ARE READY FOR INSTALLATION IN THEIR LOCAL DEALERSHIP SERVES TO PROVE THEY DON'T TAKE THE MATTER SERIOUSLY (SINCE THE VEHICLES ARE 10 YEARS OLD NOW) AND RESPECT FOR THE SAFETY OF THEIR CUSTOMERS IS NOT A PRIORITY. PLEASE INVESTIGATE THIS ISSUE AND HOLD FORD ACCOUNTABLE BY TAKING ACTION, A DEADLINE SHOULD BE DESIGNATED WITHIN WHICH FORD MUST FURNISH PARTS AND BEGIN SERVICING AFFLICTED VEHICLES.I BELIEVE CORPORATIONS SHOULD BE HELD TO A HIGHER LEGAL STANDARD BECAUSE OF THEIR LIKELINESS TO CAUSE NEGLIGENT INJURY ON A MASSIVE SCALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151064November 12, 2018
SERVICE BRAKES
I WAS GOING ABOUT 35 MPH AND STARTED SLOW DONE TO A STOP AND IT FELT LIKE THE CAR JUST WOULDN'T STOP I PUSHED THE PEDAL TO WHAT FELT LIKE THE FLOOR AND NOW TO STOP IT NEEDS TO BE PUSHED ALL THE WAY. IT FEELS UNSAFE. IF I WOULD HAVE HAD A CAR IN FRONT OF ME I WOULD HAVE REAR ENDED THEM.THIS IS A REAL ISSUE AND DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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