Lincoln MKX Complaints

1,418 consumer complaints on file.

#11562084December 27, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2013 Lincoln MKX. The contact stated that the heating and A/C units had increased to high levels. The defroster was fogging up the windshields. The driver had a limited visibility of the roadway. Additionally, the vehicle was running hot. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the thermostat and the center head module. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562175December 27, 2023
ELECTRICAL SYSTEM
Noticed for the last year or two that the buttons on my air and best turn on without to touch any button and will not power off also the windows will fog while driving. If heat is on the buttons will dial to air conditioning which causes foggy windows while on busy interstate. Also noticed there are several complaints on the internet from others who experience similarities of what is call ghost buttons. This also send sensor into a frenzy and can cause the car to over heat without warning happen to me twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560275December 15, 2023
AIR BAGS
My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11560197December 14, 2023
UNKNOWN OR OTHER
Six months ago I had to replace the catalytic converter on my car - per the dealership. I have just been told that the 2nd one needs replacing. My car is under 8 years old and less than 90,000 miles. The replacement cost of the 1st one was 2399.30. The 2nd one is 2464.62. Replacement is required by state and federal governments and essential for protecting the environment - and yet who can afford to have them fixed? All information online indicates they should last at least 10 years, if not indefinitely. I have been driving for 50 years and never had to replace one, and now two.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559173December 8, 2023
SERVICE BRAKES
When driving the vehicle, the brakes got stiff and mushy and hard to stop the car. There was not indicator on the dash there was an issue with the brakes. Had it checked by a mechanic and he stated it needed to go to the dealership since it was the brake booster which needed attention. I looked for recalls on this model and they had one in 2015 time frame, but I did not purchase it used until 8/17 after the recall. I set an appointment with the Stumpf Ford where they confirmed it was the brake booster. I also found numerous (43) complaints about the same issue with the 2013 Lincoln MKX. I fortunately did not have an accident when this happened, but feel there are issues around the brake booster and it is a hazard for my self and other drivers if there had been an accident. The dealership had stated there was a recall which ended in 2015 for that model, but that there is one on going from 2018 until 2025 for the MKZ. As stated this is a safety issue for the driver of the car and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558800December 6, 2023
AIR BAGS
My car has a Recall for the AIRBAGS . The car started life in south Texas where it is hot and humid which makes the problem worse. My dealer hasn't complied with the RECALL, [XXX] , Stone Lake, WI [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554554November 10, 2023
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION. Severe Rust problems under carriage Air Bag light remains on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553018November 1, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
My Car has swollen lug nuts . I was informed of this by a Dealer who refused to remove the nuts to rotate the tires . I expressed a concern that I had a flat would the lug wrench remove nuts . I was told probably not. I travel long distances . This possibly means I could be stranded for an extended time due to a known fact. I have replaced the nuts but believe I should have been notified earlier by Lincoln .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547966October 3, 2023
ENGINE
While driving on interstate 271/480 my check engine light started flashing and my car suddenly died putting me in harms way as I tried navigating 3 lanes to get to the berm. It was towed to 2 different Lincoln dealerships where they both confirmed the engine lost compression and would need a full replacement. This vehicle is only a 2017 and 100K miles and shouldn't have total engine failure at that age. I read articles on NHTSA investigating Ford engines and feel this may have a similar engine issue and is worth investigating. Please let me know how I can assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547872October 2, 2023
SERVICE BRAKES
Fault ABS module. Common complaint on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546130September 23, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
While driving on Sept 22 2023 I hit a pothole and immediately felt a change in the pressure in the gas pedal, upon braking I noticed a loss of pressure in the brake system. Vehicle was slow to respond to applicsation of brake pedal to where I had to move my seaty forward so that I could depress the pedal to the floor ( im 4'10" and could not apply the brake to the degree needed to stop my vehicle from the seat position I usually drive in). When pressing the brake pedal it felt as if it wanted to engage the ABS system but was not doing so and I would have to press the pedal to the floor which then would bring me to a jolting stop. I don't know how to explain it but there was also a differnce in the feeling of pressure when pushing on the gas pedal so whatever happened affected pressure in both the fuel and brake syatem foot pedals. I have not had the vehicle inspected as of writing this, nor have I reported it to Police as I did not experience a collisionbeing that it happened a short distance from my house abnd the vehicle has not been driven since the issue began yesterday morning Sept 22 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546131September 23, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
lOSS OF PRESSURE IN BRAKES AND FUEL FOOT PEDALS AFTER HITTING A POTHOLE. PRESSURE WAS SO LOW IN BRAKES I HAD TO PRESS BRAKE PEDAL TO FLOOR TO COME TO A JERKING STOP. IT FELT AS IF THERE WAS NO BRAKE AT ALL AS IT WAS SLOW TO BRAKE COMING TO AN ABRUPT STOP ONCE PEDAL FLOORED. I DO NOT HAVE DOCUMENTATION FROM SERVICE CENTER AS I HAVE NOT HAD IT LOOKED AT SINCE THE ISSUE HAPPENED YESTERDAY MORNING, AND I HAVE NO POLICE REPORT AT THIS TIME AS THERE WAS NO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545325September 19, 2023
AIR BAGS
I bought the car 1 week before taking it to Ford Garage to be serviced and inspected. It has high mileage. over 208,000 miles. The engine light was on the previsce owner said it needed an 02 sensor, upon them checking it needed 2 02 sensors and a drivers side air bag replacement. upon them checking the car fax at the Ford garage the service manager told me that the vehicle had never been in an accident or any reported damage. do airbags normally just go bad. I had to replace airbag so that it would pass West Virginia's state inspection. the service manager got upset at me when I asked why it needed replaced. he ever told me they would not do the work. But it needed done to pass the state inspection, I would just have to park it and forget about it unless I sold it to someone in a state that did not require state inspections like the man i bought it from in Ohio. I even asked if it could be a sensor or component that was bad instead of replacing the complete airbag. the service manager got very upset on me asking. so i told him to do the work so that i would be able to drive the vehicle. replacement and labor was over $1,000. I live on S.S and that's a lot of money. plus the 2, 02 sensors was over $600. Plus whether it maters , the evening before they picked up the vehicle the air conditioning worked great. have witness. the picked it up and drove it to the Ford dealership In Wellsburg , West Virginia which is a drive of about 8 to 10 miles. the service manger told me the car had no air conditioning working. This is very strange since the day I bought the car the air conditioning worked great. he told me he even had his supervisor check it. I have not been able to check the vehicle because I have been extremely ill since vehicle has been returned. I have not been able to check it , I haven't even been outside my home. all together, parts and labor an different items came to over $2,800 . was there ever a recall on the airbags during this time period its a 2013MKX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545061September 17, 2023
SERVICE BRAKES
Brakes went out completely and it took several times to hit the brakes in order for you to stop. I almost had to choose hitting a pole to keep from endangering someone else. I could have lost my life. I am still frightened about this incident. After having the brake pads and rotors replaced, for $500, at Jiffy Lube, the vehicle still wouldn’t stop. I contacted Ford to inform of the issue and was informed that’s there two active recalls. After I found out there was a recall on the brake booster, I had the vehicle towed to Ford AutoNation, Arlington, Tx. They told me they were two weeks behind and would get to the vehicle ASAP. Waited over three weeks and not until the week of September 11, 2023, I was informed, that the recall expired in March 2023. I purchased vehicle in 2017. The incident occurred in July 2023. I informed them that this isn’t fair, because from research, several consumers are still complaining about the brake booster going out. I called Ford and was advised the same thing. I asked to speak with someone above and was informed, I’m it. He was the case manager. I called AutoNation back asked if they can give me a discount. Finally, I was advised repairs would go from $1413 to $865. I still feel the recall should be honored. I had no idea about this recall and it went out when it did. I guess Ford doesn’t care about their consumers life or the life of others that could have been hurt or killed. This is very poor customer service. So now, I have to spend more money which is now coming to a total of $1913, (includes brake pads/rotors), and Ford took approximately $600 off repairs, still leaving me with almost $900 out of pocket. Please assist me with my concern to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544812September 15, 2023
SERVICE BRAKES
The brake booster on this car is going bad. It is exactly the same part that was recalled on our daughter's 2013 Ford Edge. There are no warning lamps or other feedback to the driver. It is an audible sound of air escaping that I recognized from her experience. It is not yet difficult to make the car stop, but, it is a significant concern. I first heard the issue in August of this year at just over 108,000 miles. It has not been inspected by a mechanic yet, I will be taking it in. This is a significant issue. It is continuous and I first thought it was in the air conditioning. My husband identified it as the same sound we heard on my daughter's edge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543141September 7, 2023
SERVICE BRAKES
The contact owns a 2013 Lincoln MKX. The contact stated while driving 35 MPH and attempting to decelerate, the brake pedal was depressed and went to the floorboard, but the vehicle failed to stop as needed. After pumping the brake pedal, the vehicle was able to come to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake master cylinder. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed an additional failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543048September 6, 2023
SERVICE BRAKES
We had to replace the brake booster. Doing research online I saw that other Lincoln models in the same manufacturing year. A lot had recalls for the brake booster. Our mechanic suggested that we file a complaint with you because the recall should have covered all the Lincoln’s. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542773September 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKX. The contact stated while driving 35 MPH, the brake pedal was firm, requiring added force to depress the brake pedal while attempting to stop the vehicle. The ABS and traction control warning lights were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538481August 14, 2023
SERVICE BRAKES
The contact owns a 2013 Lincoln MKX. The contact stated that while her father was driving at an undisclosed speed, the brakes became inoperable; however, the contact stated that her father was able to safely drive the vehicle to the residence. The vehicle was driven to an independent mechanic, where it was diagnosed as a brake control module failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538112August 12, 2023
SERVICE BRAKES
The brake pedal is very difficult to depress. You have to push very hard for the car to come to a stop. The brakes do not work correctly causing not stopping when pressed. Safety issue for myself and others on the road. My car now has 122,890 miles on it. There was a recall that expired 2015. Never repaired under the recall, before I took ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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