Lincoln MKX Complaints

1,418 consumer complaints on file.

#11149677November 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149690November 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF ORANGE (1350 W KATELLA AVE, ORANGE, CA 92867, 888-721-6635) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145356November 5, 2018
AIR BAGS
TAKATA RECALL I RECEIVE LETTER AFTER LETTER TELLING MY AIRBAG CAN CAUSE MY DEATH BUT YEARS LATER THE PARTS STILL HAVEN'T ARRIVED. THIS SEEMS UNACCEPTABLE. I HAVE ASKED THE DEALERSHIP TO DISABLE THE AIRBAG BUT THEY CANNOT. HOW MANY PEOPLE SHOULD DIE WAITING FOR PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149504November 5, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE AS TO WHY NOTHING CAN BE DONE. I SMELL GAS FUMES ALL THE TIME AND HAVE SEEN VISIBLE RUST ON THE FUEL TANK. I RECEIVED LETTERS SAYING I WOULD BE ABLE TO DRIVE A TEMPORARY RENTAL AND AS USUAL EVERY RENTAL IS ALREADY OUT WITHIN 100 MILES OF ME. I CALLED LINCOLN AND ASKED IF THERE ARE ANY NEAR NEW YORK A METROPOLITAN AREA AND NONE WHAT SO EVER CAN BE FOUND. SO IN ENDING I HAVE A ROLLING DEATH TRAP THAT CAN POTENTIALLY IGNITE IN FLAMES OR SERIOUSLY INJURE IF NOT KILL ANYONE WHO SITS IN THE PASSENGER SEAT IF I WERE TO GET INTO AN ACCIDENT. PLEASE HELP HOWEVER POSSIBLE AS THIS IS A COMPLETE LACK OF ATTENTION FROM THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149525November 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCENEAUX FORD AT (337) 364-9721 (LOCATED AT 1111 OLD HWY 90W, NEW IBERIA, LA 70560) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145216November 4, 2018
AIR BAGS
TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145233November 4, 2018
UNKNOWN OR OTHER
RECALL # 14V393000 IS WITH MAKE, MODEL & YEAR, BUT NOT VIN #. STARTING A MONTH AGO, THE CAR ROLLS WHEN IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER, AS HAPPENS WITH THIS PROBLEM GOING 70 MPH, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE DESIREE WHO REFUSED TO PAY FOR INSPECTION TO SEE IF HALFSHAFT AND LINKSHAFT ARE THE PROBLEM. CONSIDERING THIS COULD RESULT IN LOSS OF LIFE IN DEADLY ACCIDENT, YOU WOULD THINK THEY WOULD GLADLY PAY FOR THE INSPECTION. I AM SUPPOSE TO PAY $175 FOR THIS. CAN YOU HELP? SHE WOULDN'T EVEN TELL ME WHERE MY CAR WAS MADE. I FOUND IT WAS MADE AT FORD OF CANADA, LTD. AT OAKVILLE PLANT IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145242November 4, 2018
ENGINE
RECALL # 14V393000 IS FOR MY MAKE, MODEL & YEAR, BUT NOT THE VIN # (LINCOLN 2013 MKX). THE CAR IS HAVING THE SAME PROBLEM AS ON THIS RECALL. STARTING A WEEK AGO, MY CAR MOVES & ROLLS WHEN PUT IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER GOING 70 MPH IF THIS RECALL IS CAUSING THE PROBLEM, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE WHO REFUSED TO PAY FOR INSPECTION TO CHECK IF HALFSHAFT AND LINKSHAFT ARE CAUSING THE CAR TO MOVE WHEN IN PARK. CONSIDERING THIS COULD RESULT IN LOSS OF LIFE IN DEADLY ACCIDENT, YOU WOULD THINK THEY WOULD GLADLY PAY FOR THE INSPECTION. I AM SUPPOSE TO PAY $175 FOR THIS INSPECTION. CAN YOU HELP? CAR WAS MADE AT FORD OF CANADA, LTD. AT OAKVILLE PLANT IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145116November 3, 2018
SERVICE BRAKES, ENGINE
THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN ACCIDENT WITH INJURIES OR DEATH. BECAUSE LINCOLN DETERMINED THAT MY PARTICULAR VIN IS NOT ELIGIBLE THEN THE COST IS ON ME, AGAIN A MAJOR SAFETY ISSUE THAT COULD HAVE CAUSED INJURY AND DEATH WHEN THE BRAKES BARELY STOPPED. I KNOW I CANNOT RECOVER MONEY FOR OWN REPAIR BUT I FEEL FORD/LINCOLN SHOULD NOT BE ABLE TO GET AWAY WITH MAKING THEIR OWN DETERMINATIONS OF WHAT VEHICLES SHOULD BE COVERED WHEN THEY ARE AT FAULT FOR BUILDING A POOR. SUBSTANDARD PRODUCT. I DO NOT WANT OTHER OWNERS TO BE RAILROADED BY THIS POLICY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145152November 3, 2018
ENGINE, UNKNOWN OR OTHER
TAKARA RECALL - TORQUE CONVERTER FAILURE CAUSING TRANSMISSION ISSUES WHICH RESULT IN REPLACEMENT. FOUND SEVERAL REPORTS ONLINE. CAR SHUTTERS HORRIBLY AT 40 MPH UNTIL 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144995November 2, 2018
ENGINE
WATER PUMP FAILURE, NOW PULLING LIQUIDS INTO ENGINE. DROVE APPROX 2 MILES ON CITY STREET WHEN NOTICED GAUGE FOR ENGINE TEMP WAS IN THE RED. PULLED OVER IMMEDIATELY. DIAGNOSED WITH WATER PUMP FAILURE AFTER TOW TO MECHANIC. 120,000 MILES ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145013November 2, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145058November 2, 2018
AIR BAGS
"TAKATA RECALL"I HAVE RECEIVED A RECALL NOTICE FOR MY LINCOLN IN DECEMBER 2017.AND MY VEHICLE HAVE NOT YET HAD MY TAKATA AIRBAGS REPAIRED. I HAVE CONTACTED THE LINCOLN IN PINES BLVD MANY TIMES AND THEY DO NOT SOLVE THE PROBLEM. I WAS IN THERE WITH THE RECALL NOTICE IN SPRING OF 2018 AND NOTHING HAPPENED.THAT WAS THE DATE PROVIDED ON THE NOTICE. WE ARE IN NOVEMBER 2018 AND THEY ARE PASSING ALMOST TWO YEARS. THE LINCOLN ARE EXPENSIVE CARS AND THE MAINTENANCE ALSO COST TOO MUCH. I CAN NOT BELIEVE THEY CAN NOT ASSIST PEOPLE IN THIS DANGEROUS SITUATION.IF TAKATA AIRBAGS DEPLOY, THEY SPRAY METAL DEBRIS TOWARD VEHICLE OCCUPANTS AND MAY CAUSE SERIOUS INJURY. SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. I AM FEELING SO BAD WITH THE UNSAFE CONDITION OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144623November 1, 2018
AIR BAGS
TAKATA INFLATORS: WE HAVEN'T HAD A PROBLEM YET BUT THE LAST FEW YEARS THE FRONT DRIVER'S AND PASSENGER'S AIRBAGS HAVE RATTLING NOISES WHEN ON BUMPY ROADS. HEARING THE RATTLING NOISES MAKES ME BELIEVE THERE ARE PARTS LOOSE IN BOTH WHICH COULD PUT THE DRIVER AND PASSENGER IN DANGER. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. IF I CHOOSE TO HAVE THEM REPLACED ON MY OWN, WILL I BE REIMBURSED? IT IS VERY SCARY HEARING WHAT HAPPENS TO THESE AIRBAGS AND I THINK HEARING THE RATTLING MAKES OUR CAR ONE OF THE ONES A DANGER AND SHOULD BE ON RECALL PLEASE. I DID REPORT IT TO FORD DEALER BUT THEY DID NOT RECORD MY CONCERN, WE WERE ALL THINKING WE'D BE ON RECALL LIST. PLEASE, PLEASE CONSIDER MY VEHICLE FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144670November 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAG) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT SPEAK WITH A DEALER OR THE MANUFACTURER TO VERIFY IF PARTS WERE AVAILABLE FOR THE REPAIR REMEDY. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144694November 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144715November 1, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144747November 1, 2018
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144763November 1, 2018
SERVICE BRAKES
VEHICLE IN MOTION; BRAKE BOOSTER PRODUCED "HISSING" SOUND WHEN BRAKING; BRAKE PEDAL BECOMES STIFF WITH LOSS OF POWER-ASSISTED BRAKING, INCREASING STOPPING DISTANCES. BEGAN AS INTERMITTENT PROBLEM WITHOUT ANY ADVANCE WARNING FOR WHEN IT WOULD OCCUR NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144795November 1, 2018
AIR BAGS
I ANSWERED THE QUESTIONS TO SEE IF MY CAR WAS PART OF THE RECALL. THE COMPUTER SAID NO. I KNOW FOR A FACT AND I HAVE THE RECALL PAPERS, BUT IT ALSO SAID THERE WERE NO PARTS AT THE DEALERSHIP TO FIX IT. I LIVE IN A REMOTE PART OF NEBRASKA AND A RENTAL CAR IS NOT AVAILABLE. SO WHAT AM I TO DO IF I CANT DRIVE MY CAR. YOU SYSTEM TO FILE TO BE PART OF THE SETTLEMENT SUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKX