Lincoln MKX Complaints (2009)

66 consumer complaints on file.

#11149525November 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCENEAUX FORD AT (337) 364-9721 (LOCATED AT 1111 OLD HWY 90W, NEW IBERIA, LA 70560) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144715November 1, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144291October 31, 2018
AIR BAGS
"TAKATA RECALL" - AFTER ALMOST 2 YEARS, MY AUTO DEALER SAYS THEY STILL DO NOT HAVE THE PARTS TO REPAIR/REPLACE AND PERFORM THE RECALL. IS THIS NOT A EXCESSIVE TIME TO CORRECT THE PROBLEM? THEY ALSO TELL ME THAT I AM NOT ENTITLED TO A RENTAL OR REPLACEMENT VEHICLE. AM I AND MY PASSENGER AT RISK OF PHYSICAL HARM DUE TO THIS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144079October 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EMPIRE FORD INC. (106 OLD JONESBORO ROAD, ABINGDON, VIRGINIA 24210, (276) 669-4118) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144116October 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE SOUTH HILLS LINCOLN DEALER (724-941-1600, 2760 WASHINGTON RD, PITTSBURGH, PA 15241) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143567October 28, 2018
AIR BAGS
TAKATA RECALL - TO DATE THE PARTS ARE NOT AVAILABLE TO REPAIR THE PROBLEM. WE ARE IN DANGER BY NOT BEING ABLE TO REPAIR THE VEHICLE. SOME SORT OF REPAIR SHOULD BE AVAILABLE INSTEAD OF HAVING TO WAIT ON PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140684October 16, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2009 MKX HAS SCARED THE HECK OUT OF US AS WE THOUGHT A BOMB HAD GONE OFF, FOLLOWED BY THE HIGH-PITCHED WHINE WHICH ONLY STOPPED AFTER WE TURNED THE CAR OFF AND OPEN A DOOR FOR IT TO RESET ITSELF. WE WERE DRIVING WITH KIDS IN THE BACK ASLEEP,, AND ALL OF A SUDDEN IT WENT OFF AND WE COULDN'T STAND IT. TURNING THE RADIO OFF DIDN'T HELP, TURNING THE AC OFF DIDN'T HELP EITHER. WE WERE FORCED TO PULLED OVER IN THE MIDDLE OF THE NIGHT. SINCE THEN I CAN NOT TRUST MY CAR WON'T GO OFF AND CAUSE ME TO HIT ANOTHER CAR OR GOD FORBID SOMETHING ELSE. IT USUALLY HAPPENS IN THE HOTTER MONTHS FOR THE LAST 3 - 4 YEARS. I'VE TRIED TO FIND CORRELATION TO SOMETHING, AND ALL I CAN THINK OFF IS THE HEAT CAUSING IT TO GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140055October 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MULLINAX FORD OF OLYMPIA AT (877) 896-0827 (LOCATED AT 225 CARRIAGE DR SW, OLYMPIA, WA 98502) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND PROVIDED CASE NUMBER: CAS14971661. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130334September 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEET PONTE FORD LINCOLN (5074 NY-5A, YORKVILLE, NY 13495, (315) 736-3381) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122905August 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHULTZ FORD LINCOLN (80 NY-304, NANUET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122929August 28, 2018
AIR BAGS
"TAKATA RECALL" - LETTER RECEIVED FROM LINCOLN MOTOR CO. THAT AIRBAGS COULD EXPLODE IN THE EVENT OF A CRASH THAT CAUSES THE DEPLOY OF AIRBAGS. WE WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. NO CALLS FROM THE COMPANY. I HAVE CALLED NUMEROUS TIMES DURING THE LAST SIX MONTHS, STILL PARTS NOT AVAILABLE. LINCOLN SENT AN UPDATE IN MAY 2018 THAT WE COULD RENT A VEHICLE UP TO $45 PER DAY. I DO NOT WANT TO RENT A VEHICLE, ESPECIALLY FOR AN UNKNOWN AMOUNT OF MONTHS. I HAVE FINISHED PAYING FOR A VEHICLE THAT COULD HAVE KILLED MY FAMILY. WHY IS IT TAKING SO LONG FOR THE PARTS TO COME IN? ALSO, WE WERE DECEIVED, BECAUSE WE WERE NEVER TOLD THAT IF DEPLOYED, THE AIRBAGS COULD EXPLODE CAUSING DEATH TO THE PASSENGERS IN THE VEHICLE. I BOUGHT THE MKX BRAND NEW IN 2009 - SO FROM 2009 TO 2018 MY FAMILY WAS IN DANGER. WE NEED HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121980August 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FERRERIO FORD LINCOLN (2472 CORNING RD, ELMIRA, NY 14903, (607) 734-1681) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED I AM CURRENTLY DRIVING A RENTAL VEHICLE PROVIDED BY THE FORD-LINCOLN COPORATION AS MY LINCOLN MKX IS PARKED IN DRIVEWAY. NO WORD YET ON THE RECALL. THIS HAS BEEN AN ONGOING RECALL FOR APPROXIMATELY 1 TO 3 YEARS. WHEN 1ST RECALL LETTER RECEIVED. UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120995August 20, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERTRICH'S CAPITOL LINCOLN (1127 SOUTH DUPONT HIGHWAY, DOVER, DE 19901, (888) 698-0415) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079759March 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COCCIA FORD LINCOLN, 577 E MAIN ST, WILKES BARRE, PA 18702) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079597March 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD LINCOLN OF FRANKLIN (1129 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 800-6500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073271February 16, 2018
AIR BAGS
TAKATA RECALL RECALL HAS BEEN ACTIVE SINCE 2016 AND MY VEHICLE'S AIRBAG STILL HASN'T BEEN REPAIRED. THIS IS VERY FRUSTRATING SINCE MY FAMILY CAN'T RIDE IN MY VEHICLE. I HAVE TO RENT A VEHICLE WHEN WE TAKE FAMILY TRIPS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072259February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MONTGOMERY LINCOLN, 9620 MONTGOMERY RD, MONTGOMERY, OH 45242, (513) 683-3800) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE OT BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066041January 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056678December 26, 2017
AIR BAGS
TAKATA RECALL HAS NEVER BEEN TAKEN CARE OF INVOLVING AIRBAG INFLATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055921December 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY LINCOLN OF SAVANNAH, 10101 ABERCORN ST, SAVANNAH, GA 31406, (855) 304-4911) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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