Lincoln MKX Complaints

1,418 consumer complaints on file.

#11744532June 16, 2026
SERVICE BRAKES
I am writing to file a formal safety complaint regarding the extreme delay in the recall remedy for my vehicle. Despite the recall being issued months ago, Ford Motor Company/Lincoln has failed to resolve this critical safety issue in a timely manner. Here are my vehicle details: Year/Make/Model: 2016 Lincoln MKX VIN [XXX] NHTSA Recall Number: 25V544 Manufacturer Recall Number: 25S87 Component Affected: Rear Flexible Brake Hoses Description of the Safety Concern: The recall notice explicitly states that a failure in the rear flexible brake hoses can lead to a loss of brake fluid, resulting in increased brake pedal travel and significantly increased stopping distances, which greatly elevates the risk of a crash. Recently, I have started experiencing a noticeable softening in the brake pedal ("increased pedal travel"), which makes driving the vehicle extremely hazardous. When I contacted my local Lincoln dealership, I was informed that they do not have the necessary parts in stock and could not provide a definitive timeline for the repair. As a consumer, I am being forced to drive a vehicle with a known, severe braking defect because the manufacturer has failed to supply the remedy parts. This is a direct threat to my life, my family’s safety, and the safety of others on the road. Furthermore, this prolonged delay is causing me significant financial hardship and stress. I urgently request NHTSA to intervene and hold Ford Motor Company accountable for expediting the parts distribution for this critical safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743642June 12, 2026
SERVICE BRAKES
My vehicle is very hard to stop . The recall was in August of2025 for my back break hoses, as of today Ford/Lincoln doesn't have the part . This is very Dangerous. I'm financing my vehicle therefore I don't have funds to repair it myself. I'm at risk of crashing and I take my kids to school daily, I'm putting my family life in danger every time I get behind the wheel Please can someone help me keep my family safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743139June 10, 2026
POWER TRAIN
PTU failing and leaking fluid. Needs replacement. Ford stated it’s a lifetime fluid but the fluid fails due to sitting next to hot exhaust. The unit needs replacement at a cost of $3400. Unit is currently being replaced. This can cause the PTU to fail, lock up, and implode taking the transmission with it. Extremely expensive part to replace. Thousands of people online have needed to replace part with 30k miles or less.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743209June 10, 2026
SERVICE BRAKES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742681June 8, 2026
POWER TRAIN
The contact owns a 2013 Lincoln MKX. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the transmission warning light illuminated. Occasionally, the contact was forced to shut off the vehicle and wait a few moments before restarting, after which the vehicle resumed normal operation. The vehicle was initially towed to the dealer twice; however, the dealer could not duplicate or diagnose the failure. The manufacturer was notified of the failure, and another service appointment was made. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742705June 8, 2026
ELECTRICAL SYSTEM
The check engine light is on for periods of time and then goes off. Maybe the sensor is faulty?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741242June 1, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000(SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741387June 1, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
FOR THESE LAST SEVERAL MONTHS, NEAR OR AROUND DECEMBER OF 2025 MY 2016 LINCOLN MKX HAS BEEN SHORTING OUT OR HAVING GLITCHES IN THE CENTER CABIN. THE CROSS TRAFFIC SYSTEM AND BLINDSPOT SYTEM FAULT HAVE TURNED ON AND OFF SIMULTANEOUSLY CREATING A SHORT IN THE CABIN RESULTING IN THE ac OR hEAT TURNING OFF AND ON. THIS ALSO CREATES A SHORT WHERE THE THE WINDOWS WILL NOT ROLL DOWN, THE GLOVE BOX WILL NOT OPEN OR THE TRUNK, THE DOORS CANT OPEN FROM THE OUTSIDE. AND MOST SERIOUS, MY KEY FOB WILL NOT OPEN THE VEHICLE. THE lINCOLN DEALERSHIP IS AWARE OF THE PROBLEM BUT HAS REFUSED TO ADDRESS THE PROBLEM BECAUSE THEY CLAIM THEY CANNOT REPLICATE THE ISSUE. THE DEALERSHIP HAS WITNESSED THE PROBLEM, YET THEIR TECH IS NEVER AVAILABLE. THE DEALERSHIP IS AWARE OF THE ISSUE, AND HAS SEEN VIDEOS OF THE PROBLEM BUT REFUSES TO ADDRESS. ORIGINALLY CAR MAX REFERRED THE CAR TO LINCOLN BECAUSE CARMAX CLAIMED THEY DO NOT HAVE THE TECHNOLOGY TO ADDRESS THE LINCOLN'S ISSUES. LINCOLN CLAIMS THEY CANNOT REPLICATE AND THAT I SHOULD WAIT FOR THE CAR TO BREAK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739238May 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The internal water pump failed, dumping a half gallon of antifreeze into the engine oil. This caused the engine to suddenly stall and lose all power while driving in the middle of active traffic, creating a severe crash hazard .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738068May 15, 2026
SEATS
Urgent Safety!!! I called and spoke with Lincoln Client Relations Center regarding two recalls that are for the exact same vehicle I now own; 2017 Lincoln MKX, VIN: [XXX] . The recalls that are in existence for 2016-2018 Lincoln MKX vehicles are NHTSA recalls: 20V414000/Ford 20S37 and NHTSA recall 20V399/Ford 20S35. Both of these recalls explain specifically and exactly what has happened to to my front driver's seat. Representative states that my VIN is not assigned as having this recall. The problem as explained in these recalls are as follows: -front seat wiring harness may chafe against seat frame; leading to potential airbag failure or unintended deployment. Harness wires can become damaged. My seat will go forward/backward, but does not tilt or recline. According to these recalls, it states that power seats have insufficient clearance between main seat wiring harness and metal cushion frame edge. Because different motors rely on different pin outs with that single harness, a partially severed harness will kill specific functions like tilt, and recline). Which is exactly what no longer works. While leaving the track forward/back in tact. And that's all that is working in my vehicle presently. Lincoln rep I spoke with tells me they only issued for certain MKX's, but mine describes the same exact problems. This is a safety hazard for any driver, and Ford/Lincoln should acknowledge this recall is happening to other Lincoln MKX owners . I do hope that the NHTSA will take this seriously as this is a serious safety concern, when you're talking about airbags deployment failure. I do hope that the NHTSA can relist or reissue this recall for additional VINs, including mine. This should not be overlooked. And I do expect that someone will respond back to me so that I can have this repaired at a local Ford/Lincoln dealership without cost to me, the owner. Thank you [XXX] Cell: [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738081May 15, 2026
SEATS
I submitted a safety complain on recalls that the Lincoln Client Relationship Center informed whereby my VIN is not included on the recalls I listed from NHTSA complaint I just filed, complaint Number: XXX I also have a case number with the Lincoln Client Relationship Center which is: C-XXX Please reference this number to confirm the conversation I had yesterday with them on this issue whereby I was told that the recall numbers from NHTSA are not assigned to my Lincoln MKX, although the issue my driver's seat is having matches exactly what both of those recalls I stated in my NHTSA complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736963May 11, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKX. The contact received a recall notice for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The contact then stated while driving at at speeds, the brake pedal had become soft and spongy upon depression without warning. In addition, the contact stated that a puddle of brake fluid would accumulate underneath the vehicle near the rear passenger tire. The contact called a local dealer in reference to the failure and was informed that a temporary fix can be made to the failure; the contact declined the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736630May 8, 2026
SUSPENSION
Rear axle joint degraded, the vehicle cannot steer smoothly, indicator shows AWD temporarily disabled; large vibrations and unsafe to drive. In the end the vehicle was having troubles turning directions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734485April 29, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Lincoln MKX. The contact stated that while pulling into the ATM at approximately 10 MPH and depressing the brake pedal, the vehicle made an abnormal popping sound, and the brake warning light illuminated. The vehicle was driven to the residence. The vehicle was then driven to an independent mechanic, and was diagnosed with brake failure. The mechanic determined that the rear passenger’s side brake hose had ruptured, and the rear driver’s side brake hose needed to be replaced. The mechanic replaced both rear brake hoses, and the vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a request for reimbursement was made. The manufacturer informed the contact that the reimbursement would be provided once the part for the recall repair was available. The failure mileage was approximately 57,532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733840April 26, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My rear veiw camera only works when it wants to. It is either upside down and no use for backing up or black screen with no working message. I see other years are being recalled for that same reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730994April 14, 2026
ENGINE
Faulty catalytic converters. Ford has a CSP for the 2018 Lincoln mkx 3.7L engine and only included police driven Mkx's which is totally unfair when they're well aware that Faulty/failing emissions catalytic converters were installed on all of them and they fail and produce p0430 codes regardless of driving habits, I've never driven any of my vehicles harshly and maintain my vehicles, yet since I've owned this 2018 mkx since September of 2024, the rear catalytic converter had to be replaced and now the front catalytic converter is giving the same p0430 permanent code. Its bias of Ford to only extend police vehicles coverage and not regular consumers knowing that this emissions part is faulty because catalytic converters don't normally fail prematurely unless the parts are faulty. The original owner maintained this vehicle before me and I've maintained it since I've owned it, yet the catalytic converter has been replaced 3 times (carfax) which proves its Faulty. My 2005 Lincoln aviator had 303,000 miles before the engine blew, yet the catalytic converter had never been changed and I owned it for 15 years. I'd like an explanation from Ford as to why my 2018 Lincoln mkx 3.7L engine vehicle wasn't included in the CSP19M01. Ive owned a ford Explorer, Lincoln navigator and aviator that were built ford tough but this Lincoln mkx seems to be worse than a BMW. Thanking you in advance for your timely response. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730101April 9, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, POWER TRAIN
During a manufacturer-mandated software module update, North Central Ford (Plano, TX) bypassed continuous power supply safety protocols. This negligence caused a voltage drop, interrupted the software flash, and completely corrupted the Accessory Protocol Interface Module (APIM). The dealership returned the vehicle to me, stating the update was complete. The corrupted module failed to power down, causing a severe parasitic drain that completely killed the battery overnight, leaving the vehicle immobilized and immune to jump-starting. The APIM is completely corrupted. The disabled vehicle was towed back to North Central Ford and remains available for immediate inspection. Safety Risks: The corrupted APIM permanently disabled the federally mandated backup camera (violating FMVSS 111) and touch-screen climate/defroster controls, creating severe rear and forward visibility hazards. The module's failure to sleep causes a continuous parasitic battery drain that has already stranded me and introduces a high risk of sudden electrical failure in traffic. Dealer Confirmation: North Central Ford's paperwork confirms they caused the failure. Their Day 1 intake Multi-Point Inspection officially documented my battery in "GOOD CONDITION" prior to service, and their initial invoice explicitly states the update was "UNSUCCESSFUL." Furthermore, after I supplied a new replacement battery for a second diagnostic, they confirmed a U2100 code (Initial Configuration Not Complete), proving the module was electronically wiped during their botched procedure. Prior Symptoms / Inspections: None. The electrical system and screen were fully functional prior to the software update. Inspected solely by North Central Ford. Status: The General Manager dismisses their own diagnostic codes, refuses to repair these technician-caused safety defects under consequential damage guidelines, and is attempting to charge me out-of-pocket, The vehicle remains at the dealership due to active safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729226April 4, 2026
ENGINE
My vehicle has had emissions vehicle since before I owned it up to now. The catalytic converter has been replaced 4 times which is unheard of. Its presently giving the same codes/issues. The last catalytic converter replacement was November of 2024. It has to be a computer programming issue as my mechanic express. Im asking that this be looked into by Ford. I've owned 1973 Ford Pinto as a teenager, a 1998 Ford Explorer, 2000 Lincoln navigator, 2005 Lincoln aviator and now this 2018 Lincoln mkx has been the only vehicle with this type of issue. Maintenance records can prove this vehicle has properly been maintained before and during my ownership. I only use Shell, sunoco and other top tier 87 octane gasoline in this vehicle and have records of that too. P0430 code has come back on even after replacing the purge valve twice, 2025 and last month 2026, then code p0430 came back stating catalytic converter smh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728794April 2, 2026
BACK OVER PREVENTION
The contact owns a 2017 Lincoln MKX. The contact stated that after the vehicle was serviced by the dealer under an undisclosed recall repair, the rearview camera and other driver-assisted features became inoperable. The camera was functioning properly prior to the recall repair. The dealer indicated that there was no failure at the time with the back-over prevention camera, and no repair was performed. The manufacturer was notified of the failure. The failure mileage was. 172,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727413March 27, 2026
SERVICE BRAKES
Unknown Still waiting for solution for possible brake failure. Not comfortable just waiting for an accident to happen while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKX