Lincoln MKT Service Bulletins
168 manufacturer communications on file.
- September 25, 2020•Document ID: 10180428Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49210
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (150)2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-150+ 130 moreAssociated Documents - August 6, 2020•Document ID: 10179117Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 20-2255
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (83)2020 Ford Ecosport2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 63 moreAssociated Documents - July 13, 2020•Document ID: 10177863Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 20-2233
- Date Added:
- August 6, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Associated Products (195)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Ford Explorer+ 175 moreAssociated Documents - June 17, 2020•Document ID: 10177042Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 48908
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 101 moreAssociated Documents - April 22, 2020•Document ID: 10174421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48757
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Lincoln Continental2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-550+ 54 moreAssociated Documents - March 30, 2020•Document ID: 10173001Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20M01
- Date Added:
- April 2, 2020
- Manufacturer:
- LINCOLN
SummaryIn the affected vehicles, it may be possible that certain driving maneuvers can result in an overheated catalytic converter, catalyst degradation, and an illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM).
Associated Products (10)Associated Documents - March 9, 2020•Document ID: 10172972Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48619
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)2020 Ford Ecosport2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Ford Transit Connect2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-350+ 131 moreAssociated Documents - December 20, 2019•Document ID: 10169986Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48423
- Date Added:
- January 8, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (103)2020 Ford Ecosport2020 Ford Edge2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Transit Connect2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect+ 83 moreAssociated Documents - December 12, 2019•Document ID: 10169994Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE
- Mfr Comm. #:
- 19N09
- Date Added:
- January 9, 2020
- Manufacturer:
- LINCOLN
SummaryCustomer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
Associated Products (14)Associated Documents - November 21, 2019•Document ID: 10168810Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48340
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 56 moreAssociated Documents - August 14, 2019•Document ID: 10164596Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 48135
- Date Added:
- September 9, 2019
- Manufacturer:
- LINCOLN
SummarySome 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit+ 93 moreAssociated Documents - August 9, 2019•Document ID: 10164508Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Mfr Comm. #:
- SSM 48130
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 moreAssociated Documents - August 7, 2019•Document ID: 10164497Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48123
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummaryFor Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Associated Products (196)2019 Ford E-3502019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKZ+ 176 moreAssociated Documents - July 3, 2019•Document ID: 10163568Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2212
- Date Added:
- August 7, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, and/or lack of power with diagnostic trouble codes (DTCs) P0107, P0108 and/or P0109 present. This may be due to a faulty manifold absolute pressure and temperature (MAPT) sensor. To correct the condition, follow the Service Procedure to replace the MAPT sensor.
Associated Products (8)Associated Documents - July 3, 2019•Document ID: 10163554Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
- Mfr Comm. #:
- TSB-2212
- Date Added:
- August 6, 2019
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, and/or lack of power with diagnostic trouble codes (DTCs) P0107, P0108 and/or P0109 present. This may be due to a faulty manifold absolute pressure and temperature (MAPT) sensor. To correct the condition, follow the Service Procedure to replace the MAPT sensor.
Associated Products (8)Associated Documents - July 2, 2019•Document ID: 10163573Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48070
- Date Added:
- August 7, 2019
- Manufacturer:
- LINCOLN
SummarySome 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
Associated Products (74)2019 Ford Explorer2019 Ford Flex2019 Ford Taurus2019 Lincoln MKT2018 Ford Explorer2018 Ford Flex2018 Ford Taurus2018 Lincoln MKT2017 Ford Expedition2017 Ford Explorer2017 Ford Flex2017 Ford Taurus2017 Lincoln MKT2017 Lincoln Navigator2016 Ford Expedition2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKT2016 Lincoln Navigator+ 54 moreAssociated Documents - June 24, 2019•Document ID: 10162087Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48053
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
Associated Products (80)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 60 moreAssociated Documents - June 20, 2019•Document ID: 10162086Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- SSM 48049
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford Edge2018 Ford Explorer2018 Ford Flex2018 Ford Fusion2018 Ford Taurus2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford Flex2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT+ 27 moreAssociated Documents - June 5, 2019•Document ID: 10162063Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- TSB 19-2183
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, and/or lack of power with diagnostic trouble codes (DTCs) P0107, P0108 and/or P0109 present. This may be due to a faulty manifold absolute pressure and temperature (MAPT) sensor. To correct the condition, follow the Service Procedure steps to diagnose and replace the MAPT sensor.
Associated Products (8)Associated Documents - May 20, 2019•Document ID: 10160936Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47993
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
Summary2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor originating from the PTU, or noise originating from the PTU. These vehicles may be a candidate for rebuild using PTU Idler Gear/Shaft/Bearing Kit (GB5Z-7P258-A). Refer to Workshop Manual (WSM), Section 308-07.
Associated Products (16)Associated Documents