Lincoln Mark Complaints

1,009 consumer complaints on file.

#10257237February 2, 2009
VEHICLE SPEED CONTROL
FORD MOTOR COMPANY, HAD A CRUISE CONTROL DEACTIVATION SWITCH THAT WAS DEFECTIVE, SO THEY DECIDED TO DO A RECALL. BUT IN STAGES, AS TO NOT SCARE OFF THE CONSUMERS. MY SON WAS DRIVING MY 1993 LINCOLN MARK VIII, TO WHICH THE CRUISE CONTROL SWITCH HAD BEEN ACTIVATING. ON 12-9-06 MY SON WAS DRIVING HIS GIRLFRIEND HOME WHEN ___ CALLED HER SISTER TELLING HER SHE WAS RIGHT DOWN THE ROAD, AND THEN ____ CALLED ME SAYING ___ CALLED __ BUT SOMETHINGS WRONG WITH CAR JUMP OR UP AND THE CALL DROPPED. THE CAR LEFT THE ROAD HITTING TREE. I RECEIVED MY RECALL IN AUGUST OF 2007. THEN THE LAB RESULTS STATED INTERNAL FAILURE OF THE 05S28 SDCS, DEATH CERTIFICATE STATES ________ CAUSE OF DEATH; SMOKE INHALATION, WHICH MEANS THE CAR WAS ON FIRE BEFORE IT HIT THE TREE,THERMAL INJURIES DUE TO FIRE,MOTOR VEHICLE COLLISION. IT'S HARD TO DRIVE WHEN YOUR BEING BURNED TO DEATH. FORD CRUISE CONTROL SWITCH FIRE DEATH AS OF THIS DATE FORD DENIES THIS CLAIM . *TR UPDATED 11/8/2017*JS
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10256647January 28, 2009
VISIBILITY, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE BLINDER DOOR WAS INOPERATIVE WHICH WILL NOT ALLOW HEAT TO COME FROM THE DEFROSTER.. THE FAILURE HAS BEEN OCCURRING FOR FOUR YEARS, BUT WAS NEVER REPAIRED BECAUSE THE PART IS MADE OUT OF PLASTIC. THE CONTACT IS HOPING THAT THE MANUFACTURER CHANGES THE PART TO METAL. DUE TO THE BLINDER DOOR NOT WORKING, THE DEFROSTER FAILS TO WORK PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 92,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255893January 21, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 LINCOLN MARK VIII. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CRUISE CONTROL ACTIVATED ITSELF. THE CONTACT COULD NOT DEACTIVATE THE VEHICLE SPEED CONTROL. SHE PLACED THE VEHICLE INTO PARK AND THE ENGINE REVVED BEFORE BURSTING INTO FLAMES. THERE WERE NO INJURIES. THE CONTACT EXTINGUISHED THE FIRE, BUT THE FUEL RAIL AND FUEL PUMP WERE DAMAGED. THE VEHICLE WAS TOWED TO A MECHANIC CENTER. THE DEALER INFORMED HER TO NOTIFY THE MANUFACTURER OF THE FIRE. SHE RECEIVED A RECALL NOTICE AFTER THE FIRE OCCURRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000. UPDATED 3/3/09 *CN UPDATED 03/04/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10255311January 16, 2009
VEHICLE SPEED CONTROL
THERE WERE TWO INCIDENTS SO FAR. APPROXIMATELY 3 YEARS AGO AND 6 YEARS AGO. MY CAR CAUGHT ON FIRE WHILE I WAS DRIVING IT. THE FIRE ORIGINATED IN THE SAME AREA OF THE ENGINE COMPARTMENT BOTH TIMES... POSSIBLE THE SPEED CONTROL? (WHICH HAS BEEN RECALLED ON MOST OTHER FORD AND LINCOLN PRODUCTS MANUFACTURED IN THE SAME TIME PERIOD). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10246936October 28, 2008
EXTERIOR LIGHTING
UNABLE TO PURCHASE REPLACEMENT BULBS FOR 1997 LINCOLN MARK VIII HEADLAMPS "LOW BEAM".....HIGH INTENSITY DISCHARGE H-95 SYLVANIA. NO LONGER PRODUCED..........RETOFIT KIT IS $1200............CAR IS ELEVEN YEARS OLD........OUTRAGEOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246123October 20, 2008
VISIBILITY
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE BLENDER DOOR IS MADE OUT OF PLASTIC AND BREAKS, WHICH CAUSES THE HEATER AND THE DEFROSTER TO FAIL. AS A CONSEQUENCE, HER VISIBILITY IS SIGNIFICANTLY REDUCED DURING COLD WEATHER CONDITIONS. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT SHE WOULD HAVE TO REPLACE THE BLENDER DOOR AT AN EXPENSE EXCEEDING $1,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE COMPANY UTILIZES THE SAME PLASTIC PIECE. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 91,000. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244138October 1, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1993 LINCOLN MARK VIII. THE CONTACT STATED THAT THE PLASTIC HEAD LAMP CASE BECOMES DIM OVER TIME AND HINDERS THE EFFECTIVENESS OF THE HEADLIGHTS. THE CONTACT STATED THAT HE COULD NOT SEE 15 FEET IN FRONT OF HIM. THE CURRENT MILEAGE WAS 150,811 AND FAILURE MILEAGE WAS 110,000. UPDATED 11/07/08 *BF UPDATED 11/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243594September 27, 2008
EXTERIOR LIGHTING
93 THROUGH 96 LINCOLN MARK VIII HEADLIGHT ASSEMBLY THE PROBLEM IS ONE OF MANY FACTORS: HEAT, PLASTIC, ULTRAVIOLET EXPOSURE, BAD DESIGN, ALL ROLLED UP INTO A NICE MESS. THE HALOGEN BULBS USED ARE QUITE HOT. THIS IS A KNOWN FACT. ADD IN THE SHORT HEIGHT OF THE HOUSING, AND YOU HAVE A REAL PROBLEM. ALSO, INSIDE THE LOW BEAM HOUSING, THERE IS A DIFFUSER, WHICH IS USED TO CUT DOWN THE DIRECT LIGHT FROM THE BULB, AND PRODUCE A SLIGHTLY LOWER INTENSITY BEAM. ALL OF THESE "FEATURES" OF THE ASSEMBLY CONTRIBUTE TO GENERATING SO MUCH TRAPPED HEAT FROM THE BULB, THE TOP SIDE OF THE REFLECTOR MATERIAL IS BURNED AWAY. THIS REDUCES THE REFLECTIVE QUALITIES OF THE REFLECTOR, OF COURSE, BUT IT ALSO LEAVES A BLACK AND YELLOW CHARRED AREA WHICH ACTUALLY ABSORBS SOME OF THE LIGHT. NOT ONLY IS THERE LESS LIGHT BEING REFLECTED FROM THE TOP (AND THIS IS IMPORTANT IN THE DESIGN OF THE LIGHT ITSELF), THERE IS LESS LIGHT IN GENERAL DUE TO THE DARKENED SPOT! THE PROBLEM IS SO SEVERE THAT I BELIEVE, GIVEN ENOUGH TIME, THE ASSEMBLY ITSELF WILL ACTUALLY MELT AWAY. THERE IS SIMPLY NO WHERE FOR THE HEAT TO GO, EXCEPT UP. NOW COUPLE THESE PROBLEMS WITH THE FACT THAT THE PLASTIC CLEAR LENS TENDS TO NOT ONLY YELLOW WITH AGE (DUE TO CLEANING PROBLEMS AND ULTRAVIOLET EXPOSURE) BUT ALSO START TO HAVE HUNDREDS OF TINY STRESS CRACKS IN THE LENS ITSELF. THE YELLOW DIMS THE LIGHT AGAIN, AND THE TINY CRACKS DIFFUSE THE REMAINING LIGHT. THE RESULT IS A DANGEROUS SITUATION OF LOW LIGHTING OF THE ROAD. ALL IN ALL, A PRETTY BAD SYSTEM FOR SOMETHING THAT CAME ON A $35,000-$45,000 CAR, DON'T YOU THINK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234337July 15, 2008
EXTERIOR LIGHTING
HEADLIGHTS ON MY 1993 LINCOLN MARK VIII ARE HORRIBLE CANT SEE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233023July 2, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE BACKING OUT OF THE GARAGE, THE CONTACT COULD NOT SEE THROUGH A SMALL PORTION OF THE DRIVER SIDE DOOR MIRROR. APPROXIMATELY TWO WEEKS LATER, THE CONTACT COULD NOT SEE OUT OF THE ENTIRE MIRROR. THERE WERE NO RECALLS FOR THIS FAILURE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 24,875 AND FAILURE MILEAGE WAS 24,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228974May 27, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT NOTICED THAT THE LOW BEAM HEADLIGHT ON HIS VEHICLE HAD BURNED OUT. HE WENT TO PURCHASE ANOTHER ONE AND WAS INFORMED THAT THEY WERE NO LONGER MANUFACTURED. THE DEALER OFFERED A REMEDY KIT AT THE COST OF $740 TO INSTALL ANOTHER LIGHTING SYSTEM, WHICH WOULD TOTAL $1,200 AFTER THE INSTALLATION. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 145,000 AND FAILURE MILEAGE WAS APPROXIMATELY 144,900. UPDATED 07/15/08. *LJ UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228597May 21, 2008
EXTERIOR LIGHTING
I HAVE A 1995 LINCOLN MARK VIII WHICH HAS TERRIBLE HEADLIGHTS. THE CHROME REFLECTOR HAS FAILED , I SUSPECT, BECAUSE OF HEAT MAKING THE CAR VERY DIFFICULT TO DRIVE AT NIGHT. I HAVE OWNED IT SINCE 1996, PURCHASED IT USED. THE LIGHTS HAVE WENT FROM BAD TO WORSE SINCE BUYING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226424May 1, 2008
EXTERIOR LIGHTING
THIS CAR IS OK IF YOU DRIVE IT IN THE DAY LIGHT HOURS I TRY TO GET HOME BEFORE THE SUN GOES DOWN THE HEADLIGHTS WHEN ON DOES NOT LIGHT THE ROAD AND THE PRICE TO FIX THIS PROBLEM IS OUTRAGEOUS THIS SHOULD BE RECALLED YOU CANT SEE AT NIGHT HAD THIS CAR FOR SEVERAL YEARS AS HAME I REFUSE TO DRIVE AT NIGHT IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226196April 24, 2008
VEHICLE SPEED CONTROL
1994 LINCOLN MARK VIII WITH SAFETY DEFECT WITH SPEED CONTROL. CONSUMER STATES THAT THE HIS VEHICLE DID SUSTAIN THE UNDERHOOD FIRE INDICATED IN THE RECALL. THE VEHICLE WAS DEEMED A TOTAL LOSS. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224087April 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
I RECEIVED A LETTER FROM FORD REGARDING RECALL #05S28, FOR THE SPEED CONTROL DEACTIVATION SWITCH BACK IN AUGUST OF 2007. I CONTACTED MY LOCAL DEALER IN FORT COLLINS, CO AND THEY DID A SNIP AND TAPE. I HAVE SINCE RECEIVED A LETTER DATED FEBRUARY 2008 STATING THAT THE PARTS WERE IN FOR MY VEHICLE TO BE REPAIRED. THE DEALERSHIP, SPRADLEY BARR, HAS SUPPOSEDLY PUT MY NAME ON A LIST TO BE CALLED WHEN THEY ARE READY TO REPAIR. I THINK IT HAS BEEN QUITE LONG ENOUGH TO WAIT FOR SUCH A PART. I CAN'T BELIEVE THAT THERE ARE SO MANY LINCOLN MARK VIII'S OUT THERE THAT MINE CAN'T GET THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223396April 4, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SHE TOOK THE VEHICLE TO A LOCAL DEALER TO HAVE THE RECALL REPAIRED. THE DEALER KEPT THE VEHICLE FOR AN HOUR AND THEN ADVISED HER THAT SHE WOULD NEED THE BRAKE LINE REPAIRED BEFORE THEY COULD PERFORM THE RECALL REPAIR. SHE CALLED THE MANUFACTURER TO REPORT THIS AND THEY INFORMED HER THAT WHATEVER THE SERVICE DEALER STATED, IS WHAT THEY ARE GOING TO HEED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223240April 3, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT HAD TO WAIT NINE MONTHS FOR THE PARTS. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 102,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222494March 27, 2008
EXTERIOR LIGHTING:HEADLIGHTS
THE LEVEL OF SEVERITY OF THE HEADLAMP PROBLEM WITH THIS VEHICLE SHOULD BE AT THE HIGHEST CONCERN. HUNDREDS OF PEOPLE HAVE MADE COMPLAINTS AND REQUESTS REGARDING THIS PROBLEM AND THERE HAS BEEN NOTHING TO RECTIFY IT. WHEN THESE HEADLAMPS ARE ON AT NIGHT THERE IS NO ILLUMINATION -- NOT LITTLE ILLUMINATION -- VIRTUALLY NONE. HOW A PROBLEM OF THIS NATURE CAN RECEIVE LITTLE ATTENTION NOR AN EXPLANATION AS TO WHY A TEST HASN'T EVEN BEEN REQUESTED IS BEYOND ANY REASONABLE UNDERSTANDING. IF DRASTIC VISUAL IMPAIRMENT IS NOT REASON ENOUGH TO WARRANT ACTION FROM THE NHTSA THEN REASON FOR THE NHTSA'S VERY EXISTENCE SHOULD EQUALLY STAND IN QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222828March 26, 2008
VEHICLE SPEED CONTROL
1994 AND 1995 LINCOLN MARK VIII WITH CRUISE CONTROL RECALL. CONSUMER STATES THAT THE CRUISE CONTROL WAS DISCONNECTED IN BOTH VEHICLES. HE STATES HE RECEIVED A LETTER SAYING THE PARTS WERE AVAILABLE YET WHEN REPAIRED CRUISE CONTROL DID NOT WORK ON THE 94 LINCOLN MARK VIII. *KB THE DEALER INFORMED THE CONSUMER THE 94 LINCOLN NEEDED A NEW SERVO THAT WOULD COST $436.00 AND ALSO A NEW SWITCH AND WIRING. THE CONSUMER STATED THE CRUISE CONTROL WORKED FINE BEFORE THE DEALER DISCONNECTED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220786March 11, 2008
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1993 LINCOLN MARK VIII. THE CONTACT STATED THAT THE ODOMETER, SPEEDOMETER, AND CRUISE CONTROL ALL MALFUNCTIONED ON HIS VEHICLE. SINCE THE FAILURES, THE ON-BOARD COMPUTER ALSO FAILED. THE CONTACT STATED THAT, BASICALLY, THE ENTIRE DASHBOARD FAILED. THE AIR RIDE SYSTEM ALSO BEGAN TO LEAK. THE DEALER STATED THAT THE PARTS FOR THE SPEEDOMETER WERE NO LONGER AVAILABLE. THE CONTACT ALSO TOOK THE VEHICLE TO THE DEALER FOR TRANSMISSION SERVICE AND IT CAME BACK WITH A TRANSMISSION LEAK. HE REPLACED A SCREW, BUT THE LEAK STILL EXISTED. THE CONTACT STATED THAT HE PAID APPROXIMATELY $7,000 FOR THE REPAIRS AND THE FAILURE STILL CONTINUED. THE CONTACT WAS SENT A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND BELIEVED THAT THE RECALL CAUSED THE OTHER FAILURES WITH THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 161,000 AND FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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