Lincoln Aviator Service Bulletins (2023)
131 manufacturer communications on file.
- July 12, 2023•Document ID: 10239477Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51783
- Date Added:
- July 18, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
Associated Products (16)2023 Ford Escape2023 Ford F-1502023 Ford Mustang Mach-E2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2022 Ford Escape2022 Ford F-1502022 Ford Mustang Mach-E2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Escape2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln CorsairAssociated Documents - June 16, 2023•Document ID: 10237977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51725
- Date Added:
- June 21, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (66)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger+ 46 moreAssociated Documents - June 16, 2023•Document ID: 10237972Service Bulletin/Repair InstructionsEQUIPMENT; SEATS
- Mfr Comm. #:
- SSM 51720
- Date Added:
- June 22, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushed forward manually during easy entry function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's Manual > Seats > Rear Seats > Adjusting the Second Row Rear Seats for further details. If the seats do not easily push forward manually, it maybe due to tension in the seat track due to uneven assembly torque. To correct these conditions, unbolt the second row seat frame from the floor to relax tension. Start the bolts by hand, then tighten in the correct sequence and torque per Workshop Manual (WSM) Section 501-10B.
Associated Products (8)Associated Documents - June 12, 2023•Document ID: 10237795Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51701
- Date Added:
- June 13, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Aviator/Explorer vehicles equipped with a 3.0L hybrid engine may exhibit illuminated powertrain malfunction (wrench) indicator and stop safely now warning. Diagnostic trouble code (DTC) P0AA6:00 may be stored in the battery energy control module (BECM). Inspect the right side frame rail area near the bank 1 charge air cooler (CAC) intake pipe clamp for chafing the orange high voltage harness. If the harness is damaged, de-energize high voltage system per Workshop Manual (WSM), Section 414-03A. Reposition the clamp and replace the high voltage harness (14290). If the harness is not damaged continue P0AA6 diagnostics in WSM, Section 414-03A, Pinpoint Test T. For a P0AA6 diagnostic aid video, refer to Professional Technician System (PTS) > Home > Technical Assistance > Technical Support Videos > enter P0AA6 in search box and click video returned.
Associated Products (8)Associated Documents - June 7, 2023•Document ID: 10237786Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51687
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
SummaryTSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
Associated Products (45)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 25 moreAssociated Documents - June 5, 2023•Document ID: 10237578Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2144
- Date Added:
- June 7, 2023
- Manufacturer:
- FORD
SummarySome 2023 Bronco/Explorer/Aviator vehicles equipped with a 10R60 automatic transmission built on 8-Dec-2022 and through 22-Dec-2022 may exhibit a whine noise during coast down from 25 mph (40 km/h). Vehicles built on 6-Feb-2023 and through 1-Mar-2023 may exhibit a whine noise during acceleration in 1st gear. These conditions may be caused by the machining of the No. 4 shell and sun gear. To correct the conditions, follow the Service Procedure to replace No. 4 shell and sun gear.
Associated Products (3)Associated Documents - May 29, 2023•Document ID: 10236680Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2428
- Date Added:
- May 30, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (45)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 25 moreAssociated Documents - May 26, 2023•Document ID: 10236688Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51665
- Date Added:
- May 29, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.
Associated Products (25)2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln Nautilus2020 Ford Edge2020 Ford Explorer+ 5 moreAssociated Documents - May 12, 2023•Document ID: 10236341Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SSM 51640
- Date Added:
- May 16, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Aviator vehicles equipped with air suspension may require service of a front air spring/strut. Complete front air spring/strut assemblies are now available and can be replaced instead of replacing individual components of the front air spring or front struts for warranty and retail repairs. Part numbers are LC5Z-3C098-A (right) and LC5Z-3C098-C (left) for non-hybrid vehicles, and LC5Z-3C098-B (right) and LC5Z-3C098-D (left) for hybrid vehicles. Front spring/strut assembly replacement is recommended to make sure a successful repair is performed.
Associated Products (4)Associated Documents - May 10, 2023•Document ID: 10236334Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SSM 51621
- Date Added:
- May 16, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Aviator vehicles equipped with air suspension may exhibit a drive malfunction and/or suspension fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) B1041 and U2100 stored in the SUMA. This may be due to the SUMA entering diagnostic service mode after an on-demand (OD) self-test following suspension system diagnosis or repair. Use the Ford Diagnosis and Repair System (FDRS) > SUMA > Run All CM (Continuous Memory) DTCs. Do not run FDRS > SUMA > OD and CM DTCs to prevent invalid DTCs. If an OD self-test was run, clear DTCs using FDRS > SUMA > Transport and Factory Mode Deactivation function. For other DTCs refer to Workshop Manual (WSM), Section 204-05 (Vehicle Dynamic Suspension) for normal diagnostics.
Associated Products (4)Associated Documents - May 10, 2023•Document ID: 10236335Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51622
- Date Added:
- May 16, 2023
- Manufacturer:
- LINCOLN
Summary2022-2023 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2023 Expedition/Navigator vehicles built on or after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (10)Associated Documents - April 20, 2023•Document ID: 10235079Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51564
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
Summary2022-2023 Police Interceptor Utility (gas engine) and all 2022-2023 Explorer vehicles built on or after 14-Jul-2022, 2022-2023 Police Interceptor Utility (hybrid) vehicles built on or after 17-Aug-2022, 2023 Aviator (gas engine) vehicles built on or after 18-Jul-2022, and 2023 Aviator (hybrid) vehicles built on or after 27-Jul-2022 are not equipped with a rear parking aid camera wash feature. The feature was deleted; however, the rear parking aid camera washer jet may still be present without a hose attached to it. This is normal and no repair attempts should be made.
Associated Products (3)Associated Documents - April 4, 2023•Document ID: 10234135Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- SSM 51539
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Aviator vehicles built on or before 20-March-2023 may exhibit a passenger door window control switch to bezel rattle while audio volume is playing from speakers that could be mistakenly diagnosed as a speaker issue. This may be due to the natural frequencies of the switch and bezel when excited by sound. To diagnose, perform Workshop Manual (WSM) Section 415-00 > Pinpoint Test E1. Use the 100Hz audio sample file from the Speaker Audio Test link within Pinpoint Test E1, and adjust fade and balance settings to passenger front speaker. If the rattle is isolated to the passenger door switch bezel, remove per WSM Section 501-11. Apply Rotunda flock tape (164-R4903) over the underside of the bezel and the switch in a U-shape, then reassemble. Rerun Pinpoint Test E1 to verify the repair. If the rattle persists, perform the remaining Pinpoint Test E steps.
Associated Products (4)Associated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (350)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 330 moreAssociated Documents - April 3, 2023•Document ID: 10234125Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51531
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (30)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit+ 10 moreAssociated Documents - March 28, 2023•Document ID: 10233922Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51515
- Date Added:
- April 6, 2023
- Manufacturer:
- LINCOLN
Summary2020-2023 Explorer/Aviator with start/stop push button ignition switch may exhibit an illuminated malfunction indicator lamp (MIL) and powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) B108A:01 (general electrical failure), B108A:24 (signal stuck high), and/or B108A:9E (stuck on). The ignition mode light emitting diode (LED) indicator may also flash quickly. This condition may be caused by loose wiring terminal crimps on connector C2195 at the push button ignition switch. Examine Pin 1 (CPK34/Gn) first, since it is the only pin with the smallest (26 gauge) wire. To correct this condition, repair terminal crimps per Wiring Diagram (WD) Cell 5. If no wiring terminal faults are found, refer to Workshop Manual (WSM) Section 211-05 for normal diagnostics. The push button ignition switch pinpoint tests in the WSM have been updated.
Associated Products (8)Associated Documents - March 27, 2023•Document ID: 10233921Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51513
- Date Added:
- April 6, 2023
- Manufacturer:
- LINCOLN
SummarySome 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
Associated Products (16)2023 Ford Escape2023 Ford F-1502023 Ford Mustang Mach-E2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2022 Ford Escape2022 Ford F-1502022 Ford Mustang Mach-E2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Escape2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln CorsairAssociated Documents - March 15, 2023•Document ID: 10233738Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 51449
- Date Added:
- April 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (55)2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport+ 35 moreAssociated Documents - March 14, 2023•Document ID: 10233725Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51439
- Date Added:
- April 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Explorer/Aviator 4x4/AWD vehicles with hybrid powertrain may experience a harshness and/or vibration felt through the seat, steering wheel and/or center console after initial driveaway between 25-50 MPH (40-80 Km/h) that lessens after driving 5-10 minutes. This may be due to driveshaft center bearing bounce mode during cold ambient temperatures. To resolve the concern, install a softer durometer L1MZ-4A499-F driveshaft center bearing per Workshop Manual Section 205-01. For claiming, use causal part 4A499 and applicable labor operations in Section 4 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (8)Associated Documents - March 8, 2023•Document ID: 10233695Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51419
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
Associated Products (49)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 29 moreAssociated Documents