Land Rover LR4 Complaints

139 consumer complaints on file.

#10937070December 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LAND ROVER LR4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V614000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934740December 12, 2016
ELECTRICAL SYSTEM
I HAD A 2011 LAND ROVER LR4 WITH MAJOR ISSUES THE CAR WAS TAKEN BACK BY THE DEALERSHIP ONLY A YEAR AND A HALF AFTER PURCHASE, DUE TO LEMON LAW. THE DEALERSHIP REPLACED THE CAR WITH A 2016 LR4 DUE TO THE MANY AND CONTINUED ISSUES. ONLY 6 MONTHS AFTER GETTING THE NEW LR4 THE CAR RANDOMLY CAUGHT FIRE IN THE SCHOOL PARKING LOT WHILE STATIONARY. THE CAR WAS OUT OF SERVICE FOR OVER THREE WEEKS AND AFTER ONLY A FEW DAYS OF GETTING THE CAR BACK THE PARTS THAT WERE REPLACED BY THE SERVICE DEPARTMENT ARE NOT WORKING PROPERLY. I AM AFRAID THE CAR MAY CATCH FIRE AGAIN. I AM CONCERNED THE CAR IS STILL A FIRE HAZARD AND THE SAFELY OF THE CAR OVERALL, BEING 5 MONTHS PREGNANT WITH TWO SMALL CHILDREN DO NOT FEEL SAFE DRIVING IT. THE DEALERSHIP CANNOT LOOK AT THE CAR FOR MORE THAN 2 WEEKS AND SO I WILL BE WITHOUT A CAR UNTIL THEN AND UNTIL A DIAGNOSIS AND REPAIR CAN BE DONE. I HAVE ADDRESSED THESE MAJOR SAFELY CONCERNS WITH LAND ROVER CORPORATE BUT GET NOWHERE. I HAVE LET THEM KNOW THAT AT THIS POINT THE RISK IS TOO GREAT TO CONTINUE WITH THE CAR AND THEY NEED TO TAKE THE CAR BACK, I AM NOT ASKING TO BE COMPENSATED FOR THE MANY MANY INCONVENIENCES I HAVE EXPERIENCED OVER THE PAST 2 AND A HALF YEARS, BUT THAT I JUST NEED TO BE IN A CAR THAT IS SAFE FOR ME AND MY FAMILY AND THAT IS NOT A LAND ROVER PRODUCT! ANY HELP YOU COULD OFFER WOULD BE APPRECIATED! REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928354November 28, 2016
STRUCTURE:BODY:DOOR, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LAND ROVER LR4. THE CONTACT EXPERIENCED ISSUES WITH THE REAR DOORS, BRAKES, AND AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE ISSUES WERE NOT RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886068July 20, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WENT COMPLETELY DEAD WHILE DRIVING, TOTAL LOSS OF ALL POWER, THEN WOULD NOT START. HAPPENED SEVERAL TIMES THEN WAS TOWED TO A DEALER, THEY DO NOT KNOW WHAT IS WRONG. CAR WAS 2 DAYS OLD, 1200 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822798January 28, 2016
SERVICE BRAKES, ENGINE
SEE ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809599December 11, 2015
ELECTRICAL SYSTEM
MULTIPLE WARNING LIGHTS ARE DISPLAYED IN THE INSTRUMENT PANEL DURING DRIVING MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701464March 24, 2015
ENGINE
APPROXIMATELY ONE MONTH AND 900 MILES INTO DRIVING MY NEW LR4, THE CHECK ENGINE LIGHT CAME ON, AND I COULD HEAR A LOUD FAN RUNNING. I CALLED THE DEALER AND WAS INFORMED IT WAS LIKELY A MINOR FAULT IN THE GAS TANK CAP AND TO STOP BY FOR THE ERROR CODE TO BE CHECKED AT MY CONVENIENCE. WHEN I VISITED THE DEALER, THE CODE INDICATED A COOLANT TEMPERATURE ISSUE. THE SERVICE ADVISOR CLEARED THE CODE AND SAID THAT THE FAULT WAS LIKELY JUST THE VEHICLE "BREAKING IN" AND TO RETURN IF THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. ABOUT ONE MONTH AND ANOTHER 900 MILES LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME, AFTER KEEPING THE CAR FOR A WEEK TO DIAGNOSE THE PROBLEM, THE DEALER INFORMED ME THAT THERE WAS A DEFECT AFFECTING ALL NEW LR4'S. APPARENTLY, THE THERMOSTAT WAS DESIGNED IN SUCH A WAY THAT REQUIRES THREE WIRES, AND ONLY TWO WIRES ARE ACTUALLY FED TO THAT COMPONENT. AS A RESULT, THE VEHICLE DETECTS THE ENGINE OVERHEATING WHEN IT IS ACTUALLY RUNNING NORMALLY. THE DEALER SAID THAT NO FIX CURRENTLY EXISTS, BUT THEY WERE EXPECTING ONE IN THE NEXT COUPLE OF WEEKS. THE DEALER OFFERED TO BUY THE VEHICLE BACK FROM ME. THE DEALER SAID HE HAD NO OTHER LR4'S TO OFFER ME SINCE THE ENTIRE INVENTORY OF NEW LR4'S HAVE THE SAME DESIGN DEFECT AND A RECALL WOULD BE ISSUED. FOR THE TIME BEING, I CHOSE TO KEEP THE VEHICLE, BUT TWO WEEKS HAVE PASSED, AND THERE IS STILL NO WORD ON THE STATUS OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663981December 12, 2014
SERVICE BRAKES
WE HAD OUR BRAKES REPLACED AT LAND ROVER. TWO WEEKS LATER, WHILE DRIVING ON I95 THE EMERGENCY BRAKE WENT ON WITH NO WARNING CAUSING US TO GET HIT FROM BEHIND BY A TRUCK. BOTH OF MY CHILDREN WERE IN THE CAR. THE CAR WAS SMASHED WITH ALL OF THE BACK WINDOWS BREAKING AND GLASS GOING EVERYWHERE. THANKFULLY NO ONE WAS HURT BUT THIS COULD HAVE RESULTED IN A FATALITY. LAND ROVER DID A DIAGNOSTIC AND WE WERE JUST CALLED AND TOLD THAT THEIR TEAM IN THE UK COULD NOT REPLICATE THE MALFUNCTION. THEY WILL PROVIDE NO EXPLANATION OR HELP IN ANY WAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10663182December 9, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2014 LAND ROVER LR4. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE VEHICLE WENT INTO ECO MODE AND STALLED WHEN THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY TERMINAL WAS LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643888October 10, 2014
EXTERIOR LIGHTING
THERE IS NO DOT MARKINGS ON THE HEADLIGHT ASSEMBLIES THAT ARE VISIBLE AS REQUIRED IN THE FMVSS SECTION 108. HAWAII INSPECTIONS DON'T WANT TO PASS THE SAFETY INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575149March 27, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I PARKED MY LR4 IN MY DRIVEWAY, WHICH IS ON AN INCLINE. I SHIFTED THE TRANSMISSION TO WHAT I BELIEVED WAS PARK, BUT APPARENTLY THE SHIFTER DID NOT END UP ALL THE WAY IN THE PARK POSITION. I SHUT OFF THE ENGINE USING THE PUSH-BUTTON SWITCH, OPENED THE DOOR AND GOT OUT OF THE CAR. THE CAR IMMEDIATELY BEGAN ROLLING TOWARD ME. THE DOOR HIT ME ON THE WAY DOWN THE DRIVEWAY, AND I WAS FORTUNATELY ABLE TO JUMP CLEAR OF THE OPEN DOOR INTO THE STAIRWAY. THE CAR CONTINUED ROLLING DOWN HILL, AND THE DOOR, STILL OPEN, HIT THE RETAINING WALL, FOLDING IT BACK OVER ITS HINGES. THE CAR CONTINUED ROLLING DOWN MY DRIVEWAY, INTO BUSY TRAFFIC?A CAR NEARLY HIT IT?AND ACROSS THE STREET, WHERE IT T-BONED A HONDA PARALLEL PARKED ACROSS THE STREET. I BELIEVE THAT THE CAR AND/OR ITS BTSI SYSTEM IS DEFECTIVE BECAUSE IT ALLOWS YOU TO SHUT OFF THE CAR WHEN IT IS NOT IN PARK WITHOUT PROVIDING AN ADEQUATE WARNING OR AN INTERLOCK. I BELIEVE THAT IT POSES A DANGER IN THIS CONDITION. I HAVE REPEATEDLY TRIED TO CONTACT LAND ROVER BY PHONE AND EMAIL FOR TWO WEEKS NOW, WITHOUT SUCCESS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573569March 19, 2014
SEAT BELTS
2012 LR4; THE DRIVER'S SIDE SEAT BELT DOES NOT RETRACT WELL; DEALER SAID "JUST GIVE IT A TUG TO GET IT TO RETRACT;" DON'T THINK THAT'S A SOLUTION; RETRACTION TENSION IS NOT STRONG ENOUGH; AS A RESULT, THE BELT AND ITS METAL HEAD GET CAUGHT IN THE DOOR, DAMAGING THE DOOR UPHOLSTERY AND PAINT FINISH, AS WELL AS DAMAGING (WEAKENING PROBABLY) THE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568590March 11, 2014
SERVICE BRAKES
WARNING LAMPS FAILURE, BRAKE SYSTEM - AMBER FAILED TO ILLUMINATE FOR WORN BRAKE PADS AND DUE TO SEVERITY OF DAMAGE TO PADS AND ROTOR, BRAKE SYSTEM -RED SHOULD OF ILLUMINATED INDICATING POSSIBLE FAULT WITH THE ELECTRONIC BRAKE DISTRIBUTION (EBD) SYSTEM. WE SOUGHT OUT ASSISTANCE WITH LAND ROVER AND TO OUR CONCERNS AND SAFETY ISSUE. COMPLAINT WITH LAND ROVER AND INSPECTION WITH ENGINEER WE WERE ADVISED THAT THIS IS NORMAL BUT WOULD NOT GIVE US ANY DOCUMENTATION SUPPORTING THEIR FINDINGS AND REFUSES TO RETURN CALLS PLACED TO JAGUAR LAND ROVER NORTH AMERICA LLC, CUSTOMER RELATIONSHIP CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546217September 30, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE LAND ROVER RADIOS HAVE A DANGEROUSLY SLOW LATENCY TIME WHEN REACTING TO TOUCH INPUTS. ON SOME OPERATIONS IT TAKE 3-4 SECONDS FOR THE RADIO TO REACT. MOST OPERATIONS ARE IN THE 1-2 SECOND RANGE. THIS IS A MAJOR DISTRACTED DRIVING ISSUE. INPUT LATENCY SHOULD NEVER BE THIS EXCESSIVE - IT REQUIRES YOU TO TAKE YOUR EYES OFF THE ROAD REPEATEDLY BECAUSE YOU CAN'T DETERMINE IF THE RADIO/NAV SYSTEM HAS DETECTED YOUR INPUT. THE DEALER CLAIMS THERE IS NO FIX FROM LAND ROVER CORPORATE. THIS ISSUE IS REPORTED BY SEVERAL SOURCES ON-LINE. LR SHOULD RELEASE AND ENGINEERING UPDATE IN THE INTEREST OF SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503549March 19, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
STOPPED AT A STOPLIGHT BEHIND ANOTHER VEHICLE, WHEN THE ENGINE SUDDENLY REVVED AND THE VEHICLE TOOK OFF. THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN WITH A FOOT ALREADY ON THE BRAKE- WE CONTINUED TO PUSH ON THE BRAKE AND VEERED OFF TO THE SIDE BUT CLIPPED THE VEHICLE IN FRONT OF US. IT WAS LIKE WE HAD NO CONTROL OVER THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473759September 4, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 LAND ROVER LR4. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A BOTTLE HOLDER GASKET ON ALL FOUR DOORS WHICH EXHIBITED A SHARP EDGE. AS A RESULT, THE CONTACT CUT HER LEFT FOOT ON THE EDGE OF THE BOTTLE HOLDER GASKET LOCATED ON THE FRONT PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THIS ISSUE WAS A MANUFACTURER DESIGN AND THAT THERE WAS NOT A REMEDY FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 10/10/12*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10393133March 18, 2011
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
I HAVE HAD REPEATED FAILURES DRIVING MULTIPLE LR4 AND A RANGE ROVER SPORT (I OWN BOTH). IF WHILE DRIVING THE VEHICLE YOU LIGHTLY REST YOUR FOOT ON THE BRAKE PEDAL (FOR INSTANCE IN DRIVING IN CLOSE QUARTERS) THE CAR WILL ILLUMINATE MULTIPLE WANRING INDICATORS INCLUDING ENGINE FAILURE, BRAKE FAILURE, GEARBOX FAILURE, PARKING BRAKE FAILURE, ABS FAILURE, TRACTION CONTROL FAILURE, STABILITY CONTROL UNAVAILABLE AND CRUISE CONTROL UNAVAILABLE. GENERALLY WHEN THESE CONDITION OCCUR THESE SYSTEM WILL DEFAULT TO REDUCED FUNCTIONALITY MODES. THIS PROBLEM IS REPRODUCIBLE AND IS A KNOW ISSUE WITH THE DEALER AND LRNA. LAND ROVER HAS ACKNOWLEDGED THIS ISSUE AND HAS NO CURRENT FIX OR PLANNED FIX. ITS APPARENT CAUSE IS A TWO STAGE BRAKE SWITCH WHICH CAUSES A SOFTWARE FAULT WHEN ONLY ONE OF THE TWO SWITCHES IS ENGAGED. LAND ROVER CANNOT CONFIRM THAT THE FAILURE OF THESE SYSTEM DOES NOT COMPROMISE THE SAFETY OF THE CAR. AT THE LEAST THIS FRIGHTENS THE DRIVER WITH WHAT APPEARS TO BE A MASSIVE SYSTEMS FAILURE OR AT WORST COMPROMISES VIRTUALLY ALL THE ELECTRONIC SAFETY SYSTEMS OF THE CAR. THIS ISSUE SEEMS TO APPLY TO THE LR4, RANGE ROVER SPORT, RANGE ROVER AND JAGUAR MODELS THAT USE THE SAME ENGINE COMPUTER SOFTWARE AND BRAKE SWITCH. MY RESEARCH HAS SHOWN OTHER OWNERS HAVE EXPERIENCED SIMILAR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355393September 13, 2010
FUEL SYSTEM, GASOLINE
2010 LAND ROVER LR4 SUDDENLY, WITHOUT ANY WARNING, STOPPED RUNNING ON A HIGHWAY - THE CAR ACTUALLY RAN OUT OF GAS BUT THE GAUGE SHOWED HALF A TANK!! UPON INVESTIGATION - THE DEALER ADMITTED ALL 2010 LR4 AND SPORT RANGE ROVERS ARE HAVING THE PROBLEM - THEY DO NOT KNOW HOW TO FIX IT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341838July 7, 2010
PARKING BRAKE
TL*THE CONTACT OWNS A 2010 LAND ROVER LR4. WHILE DRIVING 70 MPH THE EMERGENCY BRAKE ENGAGED ON ITS OWN. THE EMERGENCY BRAKE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. SHE WAS ABLE TO MOVE THE VEHICLE ONTO THE EMERGENCY LANE. REPORT 7424886 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO HAVE A DIAGNOSTIC TEST PERFORMED BY THE DEALER. THE COMPUTERS MAIN SYSTEM WAS REPROGRAMMED A COUPLE OF MONTHS AGO AFTER THE VEHICLE BEGAN TO STALL. THE CURRENT AND THE FAILURE MILEAGES WERE 10,900. UPDATED 09/24/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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