Kia Telluride Complaints

2,086 consumer complaints on file.

#11420580June 11, 2021
UNKNOWN OR OTHER
AC Condenser failed after 13,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420390June 10, 2021
VISIBILITY/WIPER
Located a crack on my windshield. The crack is below the windshield wipers towards the bottom and below the line of the hood. No bullseye nor a stone chip mark. Crack is about an inch long. Saw on Kia's website there were similar problems with the 2020 models. We've only owned the vehicle for about 4 months and have just over 6000 miles on it. No other signs of rock damage on entire vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420233June 9, 2021
VISIBILITY/WIPER
Very rare for me to have an issue with the windshield, but appears to have a rock chip while no indication of impact was heard. Others with same make/model also reflect this issue. Rock chip was repaired and this resolved the issue for now. Insurance covered all expenses of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418722May 27, 2021
VISIBILITY/WIPER
after 3 months the windshield has cracked by itself. No rocks signs, crack went from the top frame. We reported it to our Dealer and scheduled an appointment for them to take a look.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418674May 26, 2021
VISIBILITY/WIPER
Component: Windshield Safety risk: Driver visibility Problem reproduced: No Inspected by others: No Symptoms prior to failure: very small rock chip, size of a pencil eraser. I had a glass company come out to repair a rock chip on our 2021 SX, production date 03/21/2021. When the technician applied the suction or pressure to remove condensation from the chip the windshield cracked. The repairman is professional and experienced so I don't think this was malpractice. He had done hundreds of windshield repairs and never ran into something like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418444May 25, 2021
UNKNOWN OR OTHER
Collision warning system failed. Barnett Kia St Paul MN said two weeks to get an appointment for. Safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418118May 22, 2021
VISIBILITY/WIPER
The car is less than a year old and the windshield has cracked. A small rock pebble bounced against the top of the windshield and minutes later a foot long crack was going down and across the windshield. The windshield is very poor quality. I’ve never had this issue with any vehicles in the past and they were much more durable. Im concerned that this front windshield will shatter before I’m able to have it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417595May 18, 2021
VISIBILITY/WIPER
Went to pick up our new car from the dealer on Saturday 4/17 and noticed the windshield had a chip. Waited a couple of hours for the dealer to fill the chip. On Sunday 4/18 I noticed a second windshield chip, so I called Safelite and scheduled an appointment to have it filled Tuesday 4/20 which was their first available date. However, the chip turned into a crack on Monday 4/19 even though it was parked in the garage overnight. The initial crack was about 4 inches long and since then it has traveled across the windshield. The cracked windshield impacts visibility, and I'm also concerned about the integrity of the windshield and the possibility of glass shards breaking away and becoming a hazard for the driver and occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417474May 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my suv on the highway the day I purchased it on 6/5/20 it disabled 5 times where I was only able to use brakes and pull off side of road. I was 36 weeks pregnant and had my 2 year old in the car. I didn’t make it home. There was highway construction locally and no edge to pull off on if needed. We could of been seriously injured or died. It was towed to my local Kia dealer where they didn’t find anything wrong with it. They replaced the battery. It seemed to be running ok then on 5/5/21 my suv disabled again only being able to use the brakes and pull over while driving it on a hilly, narrow backroad with someone driving behind me with my 10 month old in the car. Every time this has happened the suv loses all power and needs to be placed in park to be restarted. The Kia dealer has had my suv for over a week and cannot find anything wrong with it. They reached out to the Kia tech line who says they’ve done all the right testing and there is nothing else to do. The Kia dealer believes it has an electrical problem that they have not been able to reproduce. There are no warnings before the suv completely disables. This problem could cause serious injury or death. The dealer is telling me my suv is ready to be picked up. I refuse to take my suv back from the dealership. I’ve started Iowa lemon law papers 5/6/21 and I’m waiting for the Kia manufacturer to receive them certified mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416471May 13, 2021
VISIBILITY/WIPER
I WAS TRAVELING ON A HIGHWAY AND A ROCK HIT MY WINDSHIELD. IT LEFT A SPOT NEAR THE REARVIEW MIRROR, BUT NO CRACKS. THEN 2 DAYS LATER I HAVE A CRACK GOING ACROSS THE MIDDLE OF THE WINDSHIELD. WITHIN ANOTHER 4 DAYS, THE CRACK IS NOW ALMOST ACROSS THE ENTIRE LENGTH OF THE WINDSHIELD AS WELL AS UP TO THE TOP OF THE WINDSHIELD. I'VE HAD OTHER VEHICLES GET DINGED WITH ROCKS BUT NEVER HAD ONE CRACK THIS QUICKLY OR CONTINUE TO SPREAD DAY AFTER DAY EVEN WHEN IT IS JUST SITTING IN MY CARPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416160May 11, 2021
VISIBILITY/WIPER
I HAVE HAD THE WINDSHIELD CRACKED THREE TIMES SINCE THE VEHICLE WAS DELIVERED 14 MONTHS AGO. KIA ACKNOWLEDGES THE ISSUE BUT HAS NOT PROVIDED A TRUE "FIX" FOR THE PROBLEM AND NOW HAS INDICATED THEY ARE NOT RESPONSIBLE FOR REPLACEMENTS BUT TO CONTACT MY INSURANCE CARRIER. THE CRACKS COME IMMEDIATELY FOLLOWING AN IMPACT WITH A ROCK OR DEBRIS AND SPREAD IMMEDIATELY AFTER IMPACT SO THE REPAIRS CANNOT BE MADE. I HAD MY FIRST ONE REPLACED USING INSURANCE AND KIA REPLACED THE SECOND ONE BUT NOW REFUSES RESPONSIBILITY. IT IS ODD THEY ACKNOWLEDGE THE ISSUE INITIALLY AND SAY THEY WILL PROVIDE A REMEDY ONE TIME BUT DO NOT HAVE ANY RESOLUTION TO CURE THE ORIGINAL PROBLEM THAT THE WINDSHIELDS HAVE EITHER A QUALITY OR AN ENGINEERING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416153May 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S SIDE WINDOW REMAINED STUCK OPEN ABOUT 1 INCH WHEN DRIVER ROLLED DOWN WINDOW WITH SLIGHT TAP ON WINDOW SWITCH DRIVING MOTION AT HIGHWAY SPEEDS. WINDOW WOULD NOT GO UP OR DOWN WHILE IN MOTION WHEN USING SWITCH TO OPEN OR CLOSE WINDOW EVEN AFTER COMING TO COMPLETE STOP (ON SHOULDER OF ROAD) AND SHUTTING DOWN VEHICLE. WAS ABLE TO FIX WHEN PUTTING VEHICLE IN ACCESSORY MODE (NOT RUNNING OR IN MOTION) AND PLACE HANDS GENTLY ON BOTH SIDES OF WINDOW TO GENTLY MOVE UP TO HIGHEST ALLOWED POSITION THEN CLOSE WINDOW WITH SWITCH. THIS FIXED THE PROBLEM AND WINDOW SWITCH OPERATED AS USUAL. VEHICLE MILEAGE WAS AROUND 3,100. WE BELIEVE THE CAUSE IS A SAFETY SENSOR IN THE WINDOW SWITCH COMPONENT THAT DETECTS OBSTRUCTION IN WINDOW WHICH STOPS WINDOW FROM OPERATING. READ OTHER FORUMS THAT STATED WINDOW GOT STUCK OPEN AT HIGHWAY SPEEDS AND WOULD NOT MOVE. THEIR FIX WAS TO OPEN SUN ROOF AND THEN SHUT DRIVERS SIDE WINDOW. THIS DID NOT WORK FOR US. HTTPS://TELLURIDEFORUM.ORG/THREADS/LESS-THAN-40-MILES-AND-THE-WINDOW-IS-BROKEN.912/ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414781May 2, 2021
UNKNOWN OR OTHER
IF THE WINDOWS ARE DOWN AT HIGHWAY SPEEDS (ABOVE 50MPH,) THEY CANNOT ROLL BACK UP COMPLETELY. IT SEEMS THAT THE PRESSURE OF THE SPEED STOPS THEM FROM COMPLETELY CLOSING. IN ORDER TO ROLL THEM BACK UP I HAVE TO SLOW DOWN TO AROUND 35 MPH. I'VE READ SIMILAR COMPLAINTS ON KIA OWNERS FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414682May 1, 2021
POWER TRAIN
I DROVE MY BRAND NEW TELLURIDE OFF THE LOT WITH 11 MILES ON IT. BEFORE I GAINED SPEEDS OVER 50MPH MY VEHICLE WOULD JERK AS IT CHANGED GEARS AND THE RPM INCREASED. AFTER I STOPPED AT STOP SIGNS OR RED LIGHTS AND THEN BEGAN TO ACCELERATE AGAIN, THE CAR WOULD JERK, THE ENGINE WOULD REV UP AND NO ACCELERATION WOULD HAPPEN. IF I KEPT PRESSING THE GAS, EVENTUALLY THE CAR WOULD JERK AGAIN, CATCH THE GEAR AND DRIVE. THIS HAPPENED EVERY SINGLE TIME I WOULD STOP AND GO AGAIN. OVER SPEEDS OF 50-60MPH I DID NOT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413625April 23, 2021
VISIBILITY/WIPER
MY TELLURIDE ALL OF A SUDDEN HAS CHIPS ALL OVER THE WINDSHIELD NEVER NOTICE ANYTHING HITTING THE WINDSHIELD THAT WILL CAUSE ALL THIS CHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413536April 23, 2021
STRUCTURE:BODY
WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED THE PASSENGER NAD DRIVERS WINDOW FLEXES AND WILL NOT ALWAYS ROLLUP. THE WINDOW FLEXES ENOUGH THAT IT CONTACTS THE DOOR GASKETS AND IT ASSUMES THERE IS A PINCH POINT AND ROLL THE WINDOW DOWN. THE ONLY WAY TO CORRECT THIS IS SLOW DOWN TO LESS THAN 55 MILES AND HOUR OR FIDDLE WITH THE WINDOWS TO TRY AND GET THE BACK PRESSURE REDUCED. THE KIA DEALER CAN REPLICATED THIS AND KIA TECH LINE SAYS THIS IS OPERATING WITHIN DESIGN.IT IS NOT A SEFEY ISSUE TO SLOW DOWN ON A HIGHWAY TO ROLLUP[ A WINDOW OR BE DISTRACTED WITH A WORKAROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413339April 22, 2021
EXTERIOR LIGHTING
HIGH BEAMS WILL NOT FUNCTION. REPLACED LIGHT BULBS. DID NOT FIX THE PROBLM. REPLACED RELAY AND FUSE. DID NOT FIX THE PROBLEM. TOOK TO DEALER. SERVICE TECH APPEARED TO BE BEFUDDLED. HIS ONLY SUGGESTION WAS TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A COST OF OVER $2000.00 OR JUST WAIT UNTIL KIA ANNOUNCED A RECALL AS HE COULD NOT DETERMINE EXACT CAUSE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412804April 19, 2021
VISIBILITY/WIPER
WITH LESS THAN 7500 MILES ON MY TELLURIDE, I HAVE 3 SMALL CHIPS ON MY FRONT WINDSHIELD. LAST CHIP WAS YESTERDAY HAS DEVELOPED A SMALL CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407693April 12, 2021
STRUCTURE:BODY
WHILE DRIVING AT HIGHWAY SPEEDS ON THE HIGHWAY, WE HEARD A LOUD CRACK AND OUR SUNROOF BURST OPEN AND SHOWERED US WITH TEMPED GLASS. IT WAS VERY STARTLING AND CAUSED MY WIFE TO VEER INTO THE OPPOSITE LANE MOMENTARILY. THE SUNROOF BURST OPEN IN AN UPWARD FASHION. NOTHING HIT THE SUNROOF GLASS. THE WEATHER WAS CLEAR. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406514April 5, 2021
SEATS, AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
TL* THE CONTACT OWNS A 2021 KIA TELLURIDE. THE CONTACT STATED UPON PLACING A SEAT CUSHION IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE OCCUPANT SENSOR WOULD NOT RECOGNIZE THE WEIGHT OF AN OCCUPANT IN THE SEAT WITH THE CUSHION. THE CONTACT STATED THAT THE CUSHION WAS A NECESSARY SAFETY FEATURE NEEDED FOR HER HUSBAND DUE TO A DISABILITY. THE CONTACT CALLED GRINDSTAFF KIA (3608 BRISTOL HWY, JOHNSON CITY, TN 37601, (423) 262-4200) AND WAS INFORMED THAT THEY COULD NOT ASSIST HER WITH THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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