Kia Telluride Complaints

2,086 consumer complaints on file.

#11431899September 6, 2021
EXTERIOR LIGHTING
What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431157August 31, 2021
VISIBILITY/WIPER
The windshield cracked spontaneously on its own. There is no chip in the windshield and no object hit it. The crack is over twenty inches long and curved. I fear for my safety driving the car now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430741August 27, 2021
UNKNOWN OR OTHER
Closed rear hatch door with button on dash (because button on hatch door only works if key is in hand)/walked back to rear of car to walk around/door was still closing and landed forcefully on my head, hitting it 3 times, with no ‘obstacle in path’ safety response, and knocking my feet out from under me, landing me on my butt/door hit head so hard I saw stars, became light-headed, shot pain through my neck/left three bumps on my head, and a headache that has lasted for 3 days/If this had hit a child, we’d be having a much different conversation/The hatch never did release and return to an open position/It continued to close.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11430140August 23, 2021
ELECTRICAL SYSTEM, ENGINE
Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11429698August 19, 2021
VISIBILITY/WIPER
A small foreign object hit our windshield and created a small chip on our brand new 2021 Kia Telluride (bought in April). When the repair company (that was sent out by insurance) came out repair the small chip the windshield cracked even further when the technician put pressure on the chip to repair which is now resulting in a full replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429063August 13, 2021
VISIBILITY:WINDSHIELD
Car was parked in the driveway as usual. Next day, went out for evening supermarket run. Foot long crack appears. Check cameras, no one came by and nothing hit it. Awesome.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429059August 13, 2021
UNKNOWN OR OTHER
Speedometer, both analog and heads-up display failed to work while operating the vehicle. I pulled over to see if turning it off then back on would correct it, and it did not. I have a video I was unable to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428457August 9, 2021
SEATS
I dropped my phone between the seat and the console. I reached between it and got my arm caught. I tried for 15 minutes to get it out with no success. I drove myself and children to the fire station where they had to use a crowbar to push on a bar that was holding my arm. When I got my arm out, it was bloody, cut, and swollen.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11428447August 9, 2021
VISIBILITY/WIPER
This 2022 Telluride EX was purchased on 7/10 and has about 1015 miles. While driving in a 35 mph zone beside a shopping center, I heard a click and then noticed that I had a chip in the windshield directly in front of the driver side. I never saw a rock or anything hit the windshield and there were no cars in front of me or passing me at the time so I don't believe a rock hit the windshield. I am not exactly positive what happened during this low speed incident but I have never had this with any previous vehicle I have owned. I believe there is a safety issue with the glass on this windshield if it can chip or crack this easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427777August 4, 2021
VISIBILITY/WIPER
Notice windshield crack starting from behind mirror all the way approaching drivers view, just saw it, with no warning, no visible chips, had to look real close and feel for a chip, can see where it started and feel it slightly, never heard anything hit the windshield, but it sure did run fast. Didn't happen on the highway, noticed it when I made a stop and got back in the vehicle, I just had it serviced with a oil change, and they did have a card hanging on the mirror with vehicle number that the service department put on there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427568August 3, 2021
UNKNOWN OR OTHER
This is the third time something has impacted our windshield and caused it to crack. Our windshield has been replaced twice and will need to be replaced again. Both replacements were Kia windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427612August 3, 2021
VISIBILITY/WIPER
I was driving on the highway keeping a safe distance from a dump truck and 18 wheeler truck that were ahead of my vehicle. The dump truck sent a small stone towards my windshield which damaged the windshield on impact. The windshield was inspected by my insurance company which determined the windshield required replacement. This will be third time replacing the windshield in just over a year due to the same type of incident. My families safety was at risk due to the obstruction caused by the windshield cracking due to the impact of the small stone. No warning lamps or messages appeared prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427603August 3, 2021
UNKNOWN OR OTHER
I was driving my car at about 35 mph when suddenly the window in the rear door behind the driver's seat exploded, crumbling into countless pieces and shards. I saw nothing hit the window. I called Murray Kia in Conshohocken, PA, today, who said he could do nothing to replace the window. He also tried to refute my statement that the glass pieces had left about a dozen scratches in the paint. He had no idea what kind of glass Kia uses in these windows, despite the fact that he is David Murray, owner of the dealership. I believe this to be a safety issue and that Kia needs to correct their manufacturing processes. Tempered glass should not shatter unless defects develop during manufacturing and/or installation. Attached below are picture of the window frame with small pieces of glass to show that the glass is missing. We wrapped the window in plastic until the glass can be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427181July 30, 2021
UNKNOWN OR OTHER
Windshield cracked. No noticeable rock hit, but does have small pit near drivers side. Started small 4 “ or so, but now crack has grown across the whole drivers side. Directly in line of vision. Touching the windshield makes it crack more
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427101July 30, 2021
ELECTRICAL SYSTEM
The instrument cluster failed in less than 30 days on my new 2021 Kia Telluride LX. Bought the vehicle with only 9 miles on it and I am shocked to take in for service so soon. The engine starts up and the car drives but none of the gauges light up or work in the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426817July 28, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426298July 24, 2021
VISIBILITY/WIPER
WINDSHIELD GLASS ISSUEs Purchases Telluride 5/23/21 First chip on drivers side (lower area) repaired 5/25. Slightly visible. Second chips (2) on passenger side (lower area)-medium chips with some spidering: repaired 6/23 but still visible. Third chips (2) center windshield below the rear view mirror-large and spidering. Very visible and right near sight lines. To big for repair. Requesting replacement 7/24. Waiting for confirmation to replace. Safelite Auto Glass has been very responsive and do a nice job on all repairs. Did mention to Mark Kia in general conversation about glass issues. I was told not covered under warranty. I will be back to Mark Kia this week for oil change and will mention to them again. The safety concern is that this has all happened within 2 1/2 months of owning the brand new vehicle. The constant repairs and concern about driver and passenger safety is disheartening. My request it so see if this is ‘normal’ or an ongoing issue with Tellurides? The expensive replacement and interruption to driving is also a concern. I have replaced 1 windshield in my many decades of driving and find these windshields may be defective in design, angle and thickness. Please check into this safety concern. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426123July 23, 2021
SERVICE BRAKES
Inside brake pad on drivers side rear separated from the metal backing plate. Other pad is hardly used and other side is not worn. This caused difficulty stopping and a grinding noise from the left rear of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426109July 23, 2021
ELECTRICAL SYSTEM
Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426078July 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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