Kia Telluride Complaints

2,086 consumer complaints on file.

#11522968May 19, 2023
VISIBILITY/WIPER
windshield cracks without visible reasons on highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522642May 18, 2023
EXTERIOR LIGHTING
My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522207May 16, 2023
POWER TRAIN
The contact owns a 2022 Kia Telluride. The contact stated there was knocking sound coming from the engine compartment. There were no warning lights illuminated. While driving approximately 50 MPH, the vehicle felt as if it had shifted into neutral. The contact stated that the instrument panel failed to provide accurate information while driving. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521851May 13, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I purchased a 2023 Kia Telluride for a family vacation tow vehicle. Spec's call out 5000 lb towing capacity and "pre-wired" for a trailer. Problem is, pre-wired means a connector in the back of the vehicle, but no actual harness available that plugs into it to run trailer lighting/brakes. Contacted Kia several times, no harnesses, was advised to take it to U-haul and get a splice-in harness. It's a brand new car, I don't want to cut into factory harness. Isn't this false advertisement? Can't tow anything without lights and pre-wiring obviously isn't the case. I thought pre-wired meant you plug your trailer straight into an existing plug. Kia forums also indicate no solution, initially dealers said couple months, couple months. Now, 6 months later, still no OEM harness equipment available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521706May 12, 2023
SEAT BELTS
Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521376May 10, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Purchase brand new 2023 Telluride EX X line. Currently have 500 miles on the dash and it still shifts very rough from 1 to 2 gear while going at low speeds around 5-15 mph. I have tried changing the drive settings from comfort, smart, sport, eco and it still has jerky gear shift in every setting. Also getting very low gas mileage. I thought it jusy needed few miles to break in but problem is still there. Also does not even give you warning sounds of when getting to close to car infront when parking like it does in the rear. Not what I expected from a BRAND NEW CAR that cost around $55,0000. Wish I would have just sticked to the Acura or Lexus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521229May 9, 2023
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. Additionally, the parking brake inadvertently engaged while driving. The Auto Start/Stop was intermittently inoperable, and the doors failed to unlock with the remote starter. The vehicle was towed to the dealer; however, the dealer only performed a recall repair under NHTSA Campaign Number: 23V035000 (Air Bags). The failure recurred. The contact then stated that while pulling into a parking space at 4 MPH, the brake pedal was depressed, but the vehicle lunged forward and experienced unintended acceleration. The forward collision avoidance failed to activate to stop the vehicle. The vehicle crashed into the median, causing the front passenger's side tire to blow out. The front view camera fault message was displayed. No injury was sustained. The vehicle was then towed to Steve Schmitt Kia (11655 New Halls Ferry Road, Florissant, MO 63033) where the vehicle remained, not yet diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V298000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 11.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11521210May 9, 2023
STRUCTURE:BODY
Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520925May 8, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520206May 3, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519960May 2, 2023
EXTERIOR LIGHTING
This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520136May 2, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Kia Telluride. The contact stated that while engaging the Forward Collision Avoidance system per the manufacturer’s instructions, the Forward Collision Avoidance system failed to engage. The contact stated that the Forward Collision Avoidance system was inoperable. The contact stated that while driving and approaching another vehicle, the Forward Collision Avoidance failed to engage. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer test-drove the vehicle and informed the contact that the Forward Collision Avoidance system was operable when the Adaptive Cruise Control (ACC) mode was activated. The dealer diagnosed that no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519786May 1, 2023
EXTERIOR LIGHTING
High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519916May 1, 2023
ENGINE
We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519896May 1, 2023
VISIBILITY/WIPER
UNKNOWN-crack in windshield began and spread with out cause. Crack began,noticed within first 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519863May 1, 2023
VISIBILITY/WIPER
My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519364April 28, 2023
EXTERIOR LIGHTING
While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519511April 28, 2023
TRAILER HITCHES
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519530April 28, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519301April 27, 2023
UNKNOWN OR OTHER
Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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