Kia Telluride Complaints

2,086 consumer complaints on file.

#11600173July 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600118July 8, 2024
VISIBILITY/WIPER
Came outside and windshield had spontaneously cracked. No chip. No spider web. The windshield had just had several huge cracks in the middle of the windshield in front of the driver. The glass just fractured. Spontaneously. In my driveway. Not sure if due to temperature -- i had driven for an hour with the AC keeping the car comfortable at 70 degrees and parked, in my driveway, in the sun, and yes, it is 98 degrees outside. But whatever the reason, windshield just cracked! KIA dis-owning the problem. Despite many people here complaining of same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599560July 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, and the random 1 window that decides to not roll up automatically will work by holding the button up manually and then resetting it by continuing to hold up while the window is all the up for 3-5 seconds. This fixes it temporarily until the next time. I can not recreate the problem, if I use the key fob and hold the unlock bottom to open all 4 windows, sometimes 3 out of the 4 windows will open and the last one has to be manually reset. The dealership looked at it and reset the window they mentioned, the problem still exists. Could go without an issue for a few days or multiple times a day and it's any of the 4 windows at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599332July 5, 2024
VISIBILITY/WIPER
Tried to open sunroof and it tore itself apart and tore itself off of the tracks and now I can not close the sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598814July 4, 2024
SUSPENSION
Rear self leveling shocks failed, confirmed at 65,000 miles but issue had been present for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598728July 3, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Was driving on highway. Did hear a pebble/rock impact the right side of my windshield. No visible signs of a chip or damage. Finished trip. Hours later, took a short trip, still no visible signs of damage. 2 hours later, returned to car to find a crack had appeared that went from bottom right corner of windshield to about 1/3 of the way across. Don’t believe the impact should have been significant to crack the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598683July 3, 2024
UNKNOWN OR OTHER
I took the car to the selling dealer for an oil change and two recalls. When i picked the car up I was told requested work was performed. I was also told they updated the radio. I did not request this and It was not mentioned prior to receiving the car. The safety issue; practically all systems connected to "Kia Connect" have changed. This is a major safety issue and distraction. 1. The screen intermittently does not turn on or is slow to respond when the car is started. 2. The touch screen sensitivity has changed. Doesn't always respond to commands requiring several attempts . 3.The entire on-screen radio format layout has changed from horizontal to vertical. 3.The GPS has added unnecessary commands 4. The voice activated phone commands have changed with additional unnecessary commands required to complete a call. The phone Bluetooth system, unknown to me, now switches to my wife's phone when I get out of the car and return, preventing me from making or receiving hands free calls while driving the car, defeating the whole purpose of a hands free system. Having sold car phones in the eighties, and being one of the first to have hands free in my car, I feel I know the systems better than most. Entire Bluetooth voice command and on screen displays have changed. On a recent trip on [XXX] in Chester, Pa there was debris blocking one lane of the three lane road. I attempted to notify PA State Police, When I said "Call Police" it displayed a number of 911 related phone numbers associated with 911 on the right portion of the screen from which I was required to respond to. Prior to this update the system would simply call "911" as programmed by me. Another distraction when attempting to making an emergency call. The car is over two years old with 51,000 miles. Obviously I have become familiar with all the systems in this time. I called "Kia Connect" which representative basically told me that was the change and to live with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598546July 3, 2024
PARKING BRAKE
The contact owns a 2022 Kia Telluride. The contact stated that the vehicle was previously taken to the local dealer for a software update of the electronic braking system (EBS). The contact stated that while shifted to drive(D), the parking brake warning light illuminated and engaged. The brake light illuminated while reversing. While idling at a stop, the symbol was yellow. There was an abnormal zooming noise detected, and an unknown message was displayed. The contact's son, who is an engineer, informed her that there was a glitch in the system. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 27,258.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598137July 2, 2024
SUSPENSION, STEERING
Very bumpy ride. Shocks had failed. The shock failure was part of another problem from the shock insulator and absorber. The vehicle became very dangerous and unstable to drive at high speeds (freeway). Shock failure and suspension potentially caused additional problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598396July 2, 2024
POWER TRAIN
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his neighbor's vehicle. The crash was minor. The contact stated that no warning lights were illuminated. The contact was taken to the local hospital. The contact stated he suffered a contusion in his foot and was diagnosed with a crushed injury by the local hospital and he also stated his son was traumatized from the incident. A police report was not filed. The dealer was not contacted and the vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 68,213. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11597955July 1, 2024
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated. The contact stated that the high beam headlights warning light illuminated but failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597782June 30, 2024
SUSPENSION
Shocks on vehicle wear prematurely. First set completely failed at 35K. Second set completely failed almost 30K later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597787June 30, 2024
VISIBILITY/WIPER
Windshield cracked under normal driving conditions. The crack was not caused by a strike or impact of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597536June 28, 2024
UNKNOWN OR OTHER
There is no incident but there has been an interim recall notice on my car since February. This is the recall number 24V148. I rent this car out as part of my business and this recall is blocking me from being able to rent it out since February (6 months). Please get this resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597228June 27, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated while driving at approximately 25 MPH with the Snow Mode activated, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the accelerator pedal failure only occurred while driving with the Snow Mode feature activated. No warning light was illuminated. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact stated that the vehicle remained with the local dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597223June 27, 2024
ELECTRICAL SYSTEM
While driving the digital instrument panel has gone completely black and nothing is showing. In turn making it dangerous as I have no idea how fast I am going, how much gas in the car, etc. The radio side is fine but its just where your old school odometers etc use to be ,back when the world wasn't all digital. I have called and they acted like its the first time they have heard about it , but it seems to be an issue when researching online. From 2022 all the way up to now. I am taking the car in today but wanted to report this as this issue is still an issue with the Kia Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596294June 24, 2024
STRUCTURE:BODY
I have a white Telluride purchased used in 2021 with 30,000 miles at the time of purchase. By 2022 paint started pealing above the windshield. It progressively is getting worse and worse. Kia dealership close by says there's nothing they can do it's not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595324June 19, 2024
VISIBILITY/WIPER
The side mirrors don’t fully retract, when the doors are locked or unlocked via the key fob nor depressing the lock/unlock button on the driver door. The side mirrors also stopped working as the driver walks near the vehicle with the key fob. This is a safety issue because when the side mirrors don’t fully release outwards, the driver cannot see vehicles approaching or passing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595040June 18, 2024
UNKNOWN OR OTHER
There was a recall because the car would shift into gear and roll forward, so the fix was to make the parking brake automatically turn on when you put the car in park or open the car door. I do not feel like that is fix. I do not appreciate the decision whether I want my break to be on or not to be decided by the computer because they made a poorly designed vehicle. NHTSA should require Kia to do a better fix than making the parking brake turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595000June 18, 2024
UNKNOWN OR OTHER
I am concerned with the solution to the vehicle recall. After taking care of the recall . You now have to disengage the parking break before driving the vehicle. What damage is happening if you do not do this or what potentially could happen if you do not disengage in the long run. Why was the engine not replaced?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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