Kia Telluride Complaints

2,086 consumer complaints on file.

#11617910October 3, 2024
STRUCTURE:BODY
Subject: Urgent Safety Concern Regarding 2024 Kia Telluride – Defective Trim/Molding Adhesive Dear National Highway Traffic Safety Administration (NHTSA), I am writing to report a significant safety concern regarding my 2024 Kia Telluride. Specifically, the horizontal trim/molding located under the windows has defective adhesive, causing these pieces to detach from the vehicle. I am deeply concerned that if these pieces fall off while I am driving, especially on the highway, they could potentially strike another vehicle, leading to an accident. I have brought this issue to the attention of Kia, and they are aware of the problem. In fact, the necessary parts are currently on back order, which indicates that Kia recognizes the widespread nature of the defect. However, despite this acknowledgment, no interim solution has been provided. At this point, I have had to resort to using tape, at my own expense, to temporarily secure the trim pieces and prevent them from falling off. This situation is not only an inconvenience but also poses a serious safety risk to myself and others on the road. My question is: who would bear the liability if a piece were to detach and cause damage or injury to another driver? I believe that Kia, knowing about this defect, should be taking proactive measures to prevent such incidents from occurring. I urge the NHTSA to investigate this issue, as it needs to be escalated due to the potential danger it presents to public safety. Thank you for your attention to this matter. I look forward to your prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617791October 2, 2024
ENGINE
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617630October 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions, the forward automatic breaking system has forced the breaks to turn on when there was no potential collision, causing the car to auto break/slow down in the flow of traffic and nearly get rear ended. The collision warning system triggers and the breaks quickly come on, out of my/the driver’s control. It has happened multiple times with family members in the car including young kids/infants/while I was pregnant and getting rear ended would be very dangerous. I’ve taken the vehicle to the dealership twice and have been told they are unable to replicate the issue and therefore unable to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617430October 1, 2024
UNKNOWN OR OTHER
Sunroof is stuck open. Some plastic has broken off inside the track while simply opening the sunroof. It cannot be closed. The dealer said 'sorry we can't close it. For $4,000 we can replace the entire sunroof". This is a safety issue. I have seen on other forums this happening a lot with this model. The glass can shatter, it can fly off the tracks. This is clearly a mfg issue and not an user issue. It should be recalled or at the very least warrantied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617369September 30, 2024
VISIBILITY/WIPER
Track for sunroof broke and will not properly open or close. I was able to close it back but will not touch until the part can be repaired/replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617314September 30, 2024
UNKNOWN OR OTHER
The sunroof will not close. Kia published a technical service bulletin (#319) in July 2023 related to this issue. The plastic wind deflector and track appear to have broken. We are unable to drive the vehicle due to inability to close (electronically or mechanically) the sunroof during any inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617303September 30, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617053September 28, 2024
VISIBILITY/WIPER
When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616694September 26, 2024
UNKNOWN OR OTHER
The barely used sunroof made a clicking noise, and now will not open or close. It looks askew and now cannot drive in inclement weather. There seem to be many people with this issue when you google it online and deserves a recall. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616373September 25, 2024
ENGINE
The contact owns a 2024 Kia Telluride. The contact stated while the vehicle was at the local dealer for routine maintenance, the mechanic discovered a crack in the oil pan. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,066.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616122September 24, 2024
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION, PARKING BRAKE:ELECTRICAL
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616068September 23, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When I parked my vehicle I had a little less than half a tank of gas. I started my vehicle again 2 hours later and a low fuel warning appeared. I immediately looked at the instrument panel confused and the fuel gauge had no illumination as if the tank was completely empty and miles to empty showed 121. I turned off the vehicle, waited a minute and turned it back on. Again, the low fuel warning appeared, no illumination on the fuel gauge and this time the miles to empty was a dash line. I parked the vehicle nervous to drive it anywhere in this condition. I checked it again in a couple of hours with the same result. I put 1 liter of gas in the tank and the errors disappeared and the fuel gauge now shows half tank and 140 miles to empty. There is definitely something wrong somewhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616066September 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was backing out of a parking space and the automatic emergency brake kicked in. It scared the daylights out of me. I was actively using my mirrors and there was nothing behind me and nothing else moving for that to have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616012September 23, 2024
SEATS
The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615603September 20, 2024
SUSPENSION
In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going over bumps. Took the car to the dealer and I was told the rear shocks were bad and needed to be replaced. Aug of 2023 the original shocks on the car were replaced which was premature for the average life of shocks. Then months later the same things started and I had a puddle of fluid on my garage floor. I took my vehicle back into the same dealership in June of 2024 only to find the rear shocks had failed again. This time in less than a year. Now in September, I can feel the back end getting loose when I go over bumps, which is what happened previously before the shock completely failed. The ride is continuing to regress. Up until this I thought I would go into another Telluride but the lack of longevity in the ride comfort has changed my mind. Something has to be wrong for brand new shocks to fail so shortly after installation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615359September 19, 2024
POWER TRAIN
The contact owns a 2024 Kia Telluride. The contact stated that the vehicle had seized in 5th gear and failed to accelerate as intended. The contact stated that on several occasions while stopping at stop lights or stop signs, the vehicle failed to operate as intended. The contact stated that on another occasion, the check engine warning light illuminated and then disappeared. The vehicle was steered to the side of the roadway and restarted intermittently. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615122September 18, 2024
UNKNOWN OR OTHER
- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615282September 18, 2024
UNKNOWN OR OTHER
The sunroof in my 2022 Kia Telluride will not slide backwards to be completely open. It will slide about an inch then stop. Yesterday I took it to the local Kia dealership who tried to clean the tracks. They told me that didn’t work and that I would need to bring it back, leave it all day and pay close to $400 JUST to find the problem. Today I was taking a look again myself and noticed the deflector is broken. The cheap plastic has just broken right off and the piece is laying there lifeless. Because I travel for work, I am no longer under warranty. An estimate just for parts to fix everything is close to $4000! Without labor!! And, I did all of that research in 10 minutes which would have cost me $400 and a whole day without my car if I had done as they wanted. This is outrageous. My car is TWO years old and already things are breaking. I see in forums that this is NOT a new issue. Why isn’t Kia doing something about this? People don’t have thousands of dollars to just throw around when we already pay an arm and a leg for the car anyway! I am now stuck with a sunroof that doesn’t work properly unless Kia will PUT OUT A RECALL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615022September 17, 2024
UNKNOWN OR OTHER
The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614808September 16, 2024
VISIBILITY/WIPER
Windshield had a small chip and then spidered next day across entire windshield. Dealer said, “So sorry, but can’t help or repair.” The 2020 Telluride had a recall and they fixed my first one after repeated calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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