Kia Telluride Complaints

2,086 consumer complaints on file.

#11662337May 21, 2025
VISIBILITY/WIPER
I was driving my 2022 Kia Telluride and my windshield crack, on the road and the crackline still running across my windshield. I think is dangerous to drive, but I don't if Kia will replace or do I need to pay my self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662072May 20, 2025
UNKNOWN OR OTHER
1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661242May 15, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I have a 2020 Kia Telluride that I bought brand new from Kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to Kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? The engine itself has a capacity of 6.9 quarts. At the rate my engine is burning oil, I would need over 7.2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of Kia Telluride owners. It's the same problem Kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661223May 15, 2025
VISIBILITY/WIPER
While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661106May 15, 2025
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661101May 15, 2025
STRUCTURE:BODY
The trim around the back driver side window fell off at some point. Safety was not put at risk. The product has not been inspected or confirmed and no warnings about the issue. I do know that other models have recalls for the same issue, but my car is not covered under that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661035May 14, 2025
EXTERIOR LIGHTING
Headlight on passenger side is no longer working causing unsafe visibility issues. While under warranty, the car was taken in for service at a Kia dealership twice for the same problem but during this time frame, the headlight issue was only occurring intermittently. Both times no repair or replacement was made and I was told the headlight was fine. The headlight ended up experiencing complete failure shortly after my warranty expired. I have pictures of my dash mileage when it happened. Researching online, I have discovered other Kia Telluride owners with similar complaints about their headlights failing in this way. Furthermore, Kia Dealerships either fail to make the repair properly by not correcting the known defect(which results in failure again) or have been charging thousands of dollars for a new complete headlight assembly replacement. Normally, when a headlight fails, it is just a matter of swapping out the headlight bulb with a new one. Unfortunately, because of the defect and failure with the design, it is not that cheap/simple to fix. A class action lawsuit has begun because of Kia's inaction. Kia should do the right thing and issue a recall the fix this unsafe problem of headlight failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660516May 12, 2025
SUSPENSION
Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659795May 8, 2025
ENGINE
MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659723May 8, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Kia Telluride backup camera and screen has become unusable with random colors, screen dark spots, blacking out, and pixelation. This is becoming a widespread problem according to multiple message board posts for Tellurides. I cannot use the backup camera. Most users are reporting Kia refuses to cover as a safety issues and is charging over $8000 to replace the entire infotainment system. There were no warnings, just starting happening randomly and is now seemingly permanent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659077May 5, 2025
VISIBILITY/WIPER
After diving in the snow my 2025 Telluride was parked in the garage overnight. Next morning I observed a crack in the windshield running from bottom of passenger side to middle of the windscreen. Upon inspection saw a small chip on the windshield. A chip would not cause the crack to extend to the middle of the windshield. These windshields are made very poorly, can crack and break with minor road debris that other brands windshields can handle easily. This has been an ongoing problem with KIA windshields since atleast 2020 and still has not been resolved. Won't be surprised if they break with a bug splatter on the windshield. This needs to be a class action or a RECALL!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658331May 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The cluster display on the vehicle has went black. I am unable to see my speed, gas level, nor use cruise control. This is now the second time this has happened and Kia has no solutions for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658207May 1, 2025
SERVICE BRAKES, STEERING, ENGINE
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657839April 30, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657702April 30, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Kia Telluride. The contact stated while driving approximately 61-62 MPH, the sunroof exploded without impact. There was no injury sustained. There was an abnormally loud sound coming from the vehicle. The local dealer was contacted, who confirmed there was no coverage for the sunroof glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,899.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657404April 29, 2025
UNKNOWN OR OTHER
While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657671April 29, 2025
ELECTRICAL SYSTEM
Vehicle was turned on and the dashboard displaying speedometer and RPMs is completely black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657104April 27, 2025
ENGINE
The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655446April 18, 2025
UNKNOWN OR OTHER
Car is parked, off and locked tailgate has automatically opened. This has happened 3 or 4 times now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655365April 18, 2025
ENGINE
Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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