Kia Telluride Complaints

2,086 consumer complaints on file.

#11677414July 31, 2025
UNKNOWN OR OTHER
Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677202July 30, 2025
UNKNOWN OR OTHER
While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676752July 28, 2025
VISIBILITY/WIPER
We are replacing a second windshield in less than 2 years. Small pebbles start a chip, and the window companies try to fill the chip, but it cracks anyway. In both instances, the crack spanned from one side toward the top and affected my line of sight. The glass companies say they fix a lot of these cars. I'm afraid to go through the car wash with the high speed dryers for fear that the windshields strength is compromised and something can happen. Kind of makes my car wash membership useless...... That's over $2000 for 2 windshields and even then I have no guarantee that it will last. I'm seriously thinking of selling it as soon as I get it fixed. I'll definitely check the newer models to see if they are still having a problem. Maybe they can do us a favor and at least manufacture a better quality window for our next installation?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676462July 27, 2025
UNKNOWN OR OTHER
Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676192July 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676055July 24, 2025
ENGINE
vehicle oil change recommendation is 7500 miles. my car has burned through oil through past 4 oil changes to a very low level (almost empty) at less than 5000 miles. there was never any low oil alert sensor warning. as a result the transmission began jumping and gear slipping upon acceleration to the point of mechanics saying it needs a new transmission. On one occasion my vehicle actually froze/ ceased up in middle of rush hour traffic. I pressed the gas pedal and it had zero acceleration. the car completely shut off. Kia blamed me for having oil changes done outside of Kia service center as reason for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675217July 21, 2025
ENGINE
The engine; I took my vehicle to be serviced at the dealership on Feb 18,2025 due to it making a weird whining noise when accelerating and/or turning causing the check engine light to appear. I was told then that my vehicle had no oil in it due to a leak in the oil housing filter. I paid $1900 to have it repaired. Then on May 20th I had to take my vehicle back to the dealership to be serviced for the same issue but this time was told that the cylinder 3 fuel injector needed to be replaced. I then paid $1200 for it to be repaired. Here it is July 21st and the same issue has happened with the diagnostic code reading Cylinder 3 fuel injector and the vehicle will cut off at any time while driving. I took my vehicle back to the dealership and was told that my vehicle was 4.5 quarts low on oil and this was due to my vehicle burning oil and I need to replace the engine or trade the vehicle in. My vehicle has only 124,000 miles on it and should not be needing a new engine or repairs. I purchased this vehicle used with 106,000 miles on it and has had it for a year. I have researched the issue and found that 40plus others has had the same issue with the same vehicle. This issue needs to be looked into. I'm unable to upload my invoices as proof of defect. I can email them if you would like me too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674908July 20, 2025
UNKNOWN OR OTHER
The sunroof button is defective. It allows both the “vent” and “slide open” functions to activate at the same time, which should not be mechanically possible. This causes the sunroof to jam and break the track system. It’s a design flaw that leads to physical damage and could easily become a safety issue if the sunroof fails while driving or during a storm. This needs to be addressed before more owners end up with broken hardware from a faulty control system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674295July 17, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Kia Telluride. The contact stated that while he was servicing the vehicle, the contact noticed that there was a hole in the rear upper part of the engine block. There was no warning light illuminated. The dealer was contacted. Additionally, the contact stated while driving at various speeds, there was an abnormal burning oil odor coming from the engine. The vehicle was taken to an unknown dealer, where the contact was informed that the engine would need to be disassembled to determine the cause of the failure. Additionally, the dealer informed the contact that three oil changes needed to be performed, and the engine needed to be flushed and replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow the dealer's instructions. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 93,364.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674115July 16, 2025
VISIBILITY/WIPER
The vehicle’s windshield was hit by road debri/gravel while driving on a paved freeway. The impact caused the windshield to shatter at the impact site and crack about 1/2 of the way across the windshield. I had the windshield replaced with an original Kia windshield at Safelite AutoGlass. Three months later another tiny piece of road debri/gravel hit the new windshield while driving on the paved freeway. The impact also caused a localized shatter at the impact site with a crack 1/3 of the way across the windshield. These were the only two times the vehicle was hit by road debris. Over the last 10 years my other cars have been hit by road debris 20 times and this shattering of the windshield has never occurred with any other vehicle. I am concerned about the safety and integrity of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673843July 15, 2025
SUSPENSION
The rear shocks are faulty and have had problems since I bought it with 36,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673836July 15, 2025
UNKNOWN OR OTHER
Windshield crack issues , had to change 2 windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673399July 14, 2025
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673462July 14, 2025
ENGINE
The engine failed catastrophically on a highway bridge putting four [XXX] boys in grave danger. They managed to get the vehicle to the other side of the bridge but it was not safe. Not a single warning light came on prior, and the engine temperatur gauge didn't show anything out of the ordinary. Oil levels were checked and topped off prior to the trip. Oil was changed 9 months prior. A local Kia dealer has confirmed total engine failure. Kia has denied the claim despite being under the warranty period because I cannot supply complete oil change records. Who keeps those? I only keep the most recent one which shows 9 months prior. A quick search shows the 2020 Kia Telluride engine is failing at an alarming rate and Kia corporate offices are practing the deny and delay strategy to dodge responsibility. I will now have to hire attorneys and pay $10,000 to replace their faulty engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672840July 11, 2025
SUSPENSION
The contact owns a 2022 Kia Telluride. The contact stated that while driving at various speeds, there was a clanking sound coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672480July 10, 2025
UNKNOWN OR OTHER
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672476July 10, 2025
UNKNOWN OR OTHER
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671904July 8, 2025
VISIBILITY/WIPER
My windshield had a light crack and it ran pretty easily. It should not have done this so quickly. The crack should have been isolated and given me time to get it repaired before I have to replace the whole windshield. I can feel the break. I wouldn't think with a laminated windshield that all US cars are required to have, that I could actually feel the sharpness of the broken glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671496July 7, 2025
ENGINE
Our Kia Telluride had engine failure and a leaking oil pan. There were no warning messages or lamps at all.We noticed a blue smoke coming from the engine upon acceleration and a knocking noise from engine. We took it to a local repair shop and they said the engine was shot. We needed a new engine and a new oil pan as well as an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671716July 7, 2025
ENGINE
In May 2025, I brought my 2022 Kia Telluride to the dealership for an oil leak. They kept my vehicle for a week. Then in June, while driving with my [XXX] son, the engine completely stalled — a terrifying and dangerous situation. I returned the car to the dealership, and they tried to point out a bunch of unrelated issues. But once I got home, the car shut off again. I took it back and was finally told that the engine had blown — and that this kind of failure "happens all the time" with Tellurides, according to their own words. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride