Kia Sorento Complaints
10,397 consumer complaints on file.
- #11361462September 28, 2020ENGINE
ENGINE STARTED CLICKING AND SMOKING WHILE IN MOTION GOING 70 MPH ON THE INTERSTATE. MY ENGINE BLEW AT 158,000 MILES. I HAD NORMAL REGULAR MAINTENANCE. MY MECHANIC DID REGULAR OIL CHANGES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361519September 28, 2020STRUCTURE:BODY, UNKNOWN OR OTHER
THE PAINT HAS CHIPPED OFF IN A LARGE PORTION OF THE HOOD. IT IS NOT A NORMAL PAINT CHIPPING BUT RATHER A LARGE PIECE/SECTION JUST CAME FLYING OFF DURING DRIVING TIME, APPROXIAMTELY 50 MILES PER HOUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361592September 28, 2020ENGINE
I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361338September 27, 2020ENGINE, POWER TRAIN, EXTERIOR LIGHTING
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361392September 27, 2020ELECTRICAL SYSTEM, ENGINE
WHILE DYING ON HIGHWAY AT 65 MILES PER HOUR, THE VEHICLE JERKED VIOLENTLY AND WITHOUT WARNING I SAW EVERYTHING ON THE DASHBOARD BEGIN TO SHUT DOWN. I WAS ABLE TO GET OVER TO THE SHOULDER. EVERYTHING CHECKED OUT AND I BEGAN TO DRIVE AGAIN AS IF NOTHING WERE WRONG. A WEEK LATER IT HAPPENED AGAIN. THIS TIME I BARELY LIMPED HOME. VEHICLE HAS 62K MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361224September 26, 2020ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE HEADLIGHTS DON'T SHINE ON ANYTHING AND IT'S HARD TO FIND YOUR WAY AT NIGHT. SPEED ​​CONTROL DOES NOT WORK. THE ENGINE HAS A DIFFERENT RHYTHM AT 3000 RPM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361229September 26, 2020STRUCTURE:BODY, SERVICE BRAKES
PEARL PAIN IS PEELING AND CHIPPING. WENT THRU CAR WASH AND IT CHIPPED HOOD CAR WASH PAID FOR IT TO BE REPAIRED. THEN ON 9/15/20 IT WAS RAINING AND THE RAIN CHIPPED THE PAINT ON THE DOOR FRAME. NOTHING HIT IT OR DAMAGED IT I WAS DRIVING BUT THE RAIN PEELED MY PAINT. THAT'S WHEN I DECIDED TO DO SOME RESEARCH BECAUSE THERE IS NO REASON WHY MY PAINT SHOULD CHIP LIKE THAT AND FOUND OUT THAT THE PAINT IS FAULTY. I ALSO DISCOVER THERE WAS A RECALL DUE TO FAULTY BREAK LINES AND LEAKS AND I BELIEVE I MAY HAVE A BREAK LEAK BECAUSE EVERYTIME ITS TIME FOR AN OIL CHANGE THE BREAK LIGHT COMES ON AND ONCE THEY PUT FLUID IN IT IT GOES OFF. MY UPKEEP HAS BEEN IMMACULATE SINCE OWNING THIS CAR AND ALL OF THESE ISSUES I BELIEVE ARE DUE TO FACTORY DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361232September 26, 2020ENGINE
THE ENGINE LIGHT CAME ON ON THE DASH BOARD AND THE ENGINE POWER WAS DECREASING. I EXITED THE HIGHWAY AND MADE IT TO A GROCERY STORE PARKING LOT WHEN THE ENGINE DIED. THE CAR WAS NO LONGER OPERATIONAL AND WAS TOWED TO KIA PATTERSON IN ARLINGTON, TX. THEY SAID THE ENGINE NEEDED TO BE REPLACED AND THAT IT WAS NOT UNDER WARRANTEE. I COST $7429.97 TO REPLACE THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361252September 26, 2020ENGINE
MY VEHICLE IS ONLY 5 YEARS OLD AND HAS 70,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY AND THEN ALL OF A SUDDEN MY VEHICLE WOULD NOT ACCELERATE. MY CHECK ENGINE LIGHT CAN ON AND CONTINUED TO BLINK--WHICH IS NOT A GOOD SIGN AND INDICATES OBVIOUS SERIOUS ENGINE ISSUES. THERE IS NO WAY A CAR THAT NEW WITH THAT MANY MILES SHOULD HAVE ENGINE ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361258September 26, 2020EXTERIOR LIGHTING
THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361304September 26, 2020STRUCTURE:BODY
DOORS ON RECENTLY BOUGH SORENTO WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A COMMON PROBLEM AND YET KIA HAS FAILED TO ISSUE A RECALL AND THAT LEAVES CONSUMERS STUCK WITH REPAIR COSTS NOT COVERED UNDER WARRANTIES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361323September 26, 2020ENGINE
OIL CONSUMPTION TEST PERFORMED AND VEHICLE IS STILL CONSUMING/BURNING OIL AT A RATE OF 1 TO 2 QUARTS EVERY FEW WEEKS / ENGINE KNOCKING CONTINUOUS / KIA OF IRVINE CONTINUES TO PROVIDE NO ANSWERS AND WASTED MY TIME ON A RECENT SCHEDULED VISIT AND SAID THERE WERE NO RECALLS AND UPON LOOKING UP THE RECALL STATUS IT STATES THERE ARE 4 , ANSWERS ARE NEEDED ON THE STATUS OF THIS VEHICLE , THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361042September 25, 2020STRUCTURE:BODY
MY PAINT HAS CONSISTENTLY BEEN PEELING OVER THE LAST FEW YEARS, MAINLY ON THE FRONT OF MY SORENTO & ITS BEGINNING TO RUST WHERE SOME OF THE PAINT HAS COME OFF. I PURCHASED THE VEHICLE IN DECEMBER OF 2015.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360914September 24, 2020ENGINE
HELLO , I WAS DRIVING MY 2016 KIA SORENTO AND MY CAR ENGINE JUST SHUT OFF AND STOPPED WHILE DRIVING. THIS NEEDS TO BE READDRESS AND MADE SURE ALL KIA SORENTO DO NOT HAVE THE SAME PROBLEM. IT WAS VERY SCARY WHILE DRIVING ON A HIGHWAY AND THIS HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360622September 23, 2020ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360646September 23, 2020EXTERIOR LIGHTING
HEADLIGHTS, ESPECIALLY LOW BEAM ARE DANGEROUSLY DIM. I CAN BARELY EVEN SEE THEM SHINING ON THE ROAD WHEN DRIVING AT NIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360658September 23, 2020ENGINE
HEADING TO A FAMILY EVENT, WE WERE ON THE HIGHWAY AND THE KIA SUDDENLY SHUT DOWN WITH NO WARNING. WE HAD TO GET OVER TWO LANES GOING 60 MPH, TRAFFIC WAS MOVING AND WE HAD TO MAKE A SUDDEN EXIT OFF THE ROAD AND WERE ALMOST REAR ENDED IN THE PROCESS. ONCE WE GOT OVER WE COASTED OFF AND PARKED IN THE NEAREST PARKING LOT. WE DISCOVERED THERE WAS LITTLE TO NO OIL ON THE DIPSTICK, THERE WAS NO OIL LIGHT WARNING, NO ENGINE LIGHT OR ANY OTHER SIGNS IT WAS LOW ON OIL. THE OIL HAS BEEN CHANGED REGULARLY. WE BROUGHT IT INTO THE SHOP AND WAS TOLD IT NEEDED A NEW ENGINE. NOW MY 2015 KIA SORENTO NEEDS AN ENGINE REPLACEMENT THAT I CANNOT AFFORD AND SINCE I PURCHASED IT USED IT IS NO LONGER UNDER THE KIA WARRANTY. I'M MAKING PAYMENTS ON A VEHICLE THAT I CAN'T DRIVE AND I SEE NO REASON THAT THE OIL SHOULD HAVE BEEN LOW, ESPECIALLY WITHOUT ANY WARNING LIGHT. AS OF TODAY THE VEHICLE STARTS WITH KNOCKING, BUT DIES FREQUENTLY WITH NO WARNING. THERE IS STILL NO ENGINE LIGHT ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360725September 23, 2020ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
RADIO CAME ON BY ITSELF, PASSENGER DRIVER SIDE WINDOW WENT DOWN BY ITSELF, SOMETIMES MY CRUISE CONTROL WILL WORK OTHER TIMES I HAVE A HARD TIME GETTING IT TO SET. THE VEHICLE WAS IN MOTION ON THE HIGHWAY. ENGINE OIL WAS BLACK EVEN THOUGH I JUST HAD AN OIL CHANGE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360408September 22, 2020UNKNOWN OR OTHER
ABS LIGHTS KEEP COMING ON AND OFF WHEN TAKING IT TO THE SHOP THE CODE READER IS GIVING NO CODES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360542September 22, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS READIND DOWN BEARESS AVE IN TAMPA FLA IAS I WAS RIDING MY TRUCK WENT INTO FLAMES AS SOON AS I LEFT MY HOME AT THE TIME NOT EVEN A HALF MILES THE HILSS COUNTY SHERIFF DID LET THE HOOD UP ATTEMPTED TO PUT THE FIRE OUT THE FIRE DEPARTMENT MY INSURANCE DID COVER CAUSE I IHAD PIP THE TOW TRUCK CAME AND PUT. THEFIRE OUT THE CAUSE WAS ELACTRIC BATTERY BURNED UP CABLES ETC
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0