Kia Sorento Complaints

10,397 consumer complaints on file.

#11405066March 26, 2021
EXTERIOR LIGHTING
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404773March 25, 2021
ENGINE
I WAS DRIVING UP A HILL AND CAR RAPIDLY LOST POWER. I WAS LUCKY TO GET IT OFF THE ROAD AND INTO A PARKING LOT. I HAD IT TOWED TO KIA. THEY HAVE TOLD ME I NEED A NEW ENGINE, COSTING IN THE RANGE OF $8,000 OR MORE. IT IS A 2014 KIA WITH ONLY 111,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404793March 25, 2021
STRUCTURE:BODY
I HAVE PAINT PEELING FROM JUST ABOVE MY WINDSHIELD AND ALONG THE SIDE OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404895March 25, 2021
STEERING
I DO ALOT OF HIGHWAY DRIVING. WHILE AT SPEEDS OF 65MPH AND IN TURNS, THE STEERING WHEEL STICKS. AND FEELS LIKE IT PULLS EVEN HARDER. SO I HAVE TO GIVE IT A TUG IN THE TURN OR STOP IT FROM CROSSING INTO ANOTHER LANE. TRYING THE DEALERSHIP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404916March 25, 2021
VEHICLE SPEED CONTROL
I'VE HAD VEHICLE FOR APPROXIMATELY TWO MONTHS AND TWO DAYS. INTERMITTENT ISSUE WHERE VEHICLE FAILS TO ACCELERATE WHEN MAKING A TURN AFTER STOPPING (NO VEHICLE IN FRONT) OR ACCELERATING FORWARD AFTER A STOP (STOP LIGHT WITH VEHICLE IN FRONT). ISSUE OCCURRED FIRST ON 20 FEB 21 AND AGAIN ON 23 MAR 23. VEHICLE WAS PURCHASED 23 JAN 21. ISSUE SO FAR APPEARS TO OCCUR MONTHLY AROUND THE SAME TIME OF THE MONTH. ISSUE NOT EASY TO REPLICATE. CONCERNED THAT ISSUE COULD CAUSE AN ACCIDENT AS VEHICLE LITERALLY ACCELERATES ABOUT 1-2MPH AND WHEN OUT OF "DANGER ZONE" ACCELERATION PICKS UP. VERY SCARY. REFER TO THIS FORUM THREAD - IT APPEARS A COUPLE OTHER PEOPLE MAY BE HAVING A SIMILAR ISSUE. HTTPS://WWW.KIA-FORUMS.COM/THREADS/SPORADIC-ISSUE-NO-ACCELERATION-FROM-STOP.350565/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404713March 24, 2021
AIR BAGS, ENGINE, VISIBILITY/WIPER
MY AIRBAG LIGHT IS JUST ON, I HAVE NOT BEEN IN ANY ACCIDENTS OR MY VEHICLE HAS NOT BEEN HIT FOR THE AIRBAG LIGHT TO BE ON. MY CHECK ENGINE LIGHT IS ON AS WELL. AND BACK WIND SHIELD WASHER FLUID IS NOT COMING OUT. WHEN I NOTICED THESE ISSUES MY CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404770March 24, 2021
ENGINE, EXTERIOR LIGHTING, POWER TRAIN
CAR STALLS OUT WHILE DRIVING THEN I HAVE TO PULL OVER AND RESTART IT AND IT HAS A JERKING TO IT WHEN THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404398March 23, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ON 03/22/21, AT 8.00AM WAS A REGULAR VISIT FOR OIL CHANGE, FINALLY AROUND 1PM MY CAR WAS SHOWING ON THE DASHBOARD THE "ENGINE LIGHT", NEVER HAPPEN BEFORE, I CLAIMED VERBALLY WHY, THAT HAPPEN NOW. I AM DRIVING BECAUSE THEY TOLD ME IS SAFE AND I BELIEVE, AND WAITING THE APPOINTMENT FOR( RECALL 20V750) THANKS TO ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404545March 23, 2021
ENGINE
CAR IS CONSUMING TONS OF OIL. MECHANIC SAID COMMON WITH THIS CAR. OIL GETTING INTO SPARK PLUGS. OIL SUDDENLY EMPTY FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404225March 22, 2021
ENGINE
VEHICLE IS 3,000 MILES OVER 100,000 MILE WARRANTY AND OVERHEATED WHILE DRIVING AND WAS DIAGNOSED WITH BLOWN HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404342March 22, 2021
UNKNOWN OR OTHER
DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403996March 20, 2021
ENGINE
I OWN A 2014 KIA SORENTO. THERE IS AN OPEN RECALL THAT HAS BEEN GOING ON FOR A WHILE WITH THIS CAR. I TALKED TO MY LOCAL KIA DEALER MONTHS AGO AND THEY SAID THEY WOULD PUT ME ON A WAITLIST TO FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS. NOW IT'S BEEN A FEW MONTHS AND I'M STILL WAITING. THEY SAY THEY STILL DON'T HAVE THE PARTS. NOW IT'S LEADING TO OTHER PROBLEMS WITH THE ENGINE AND I EVENTUALLY WANT TO SELL THE CAR, BUT NOTHING CAN GET DONE UNTIL THIS RECALL IS FIXED! BECAUSE OF THE RECALL, MY CAR IS AT RISK OF CATCHING ON FIRE SO I CAN'T PARK IN MY GARAGE. IT'S UNSAFE HAVING TO WAIT MONTHS TO GET A RECALL LIKE THIS FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404001March 20, 2021
ENGINE
AFTER MY 2015 KIA SORENTO SX WAS RECALLED FOR FAULTY ENGINE; IT WAS REBUILT. HOWEVER, MY CAR HAS RECENTLY STALLED WHILE DRIVING AND I HAD TO GET IT TOWED TO THE DEALERSHIP. I WAS TOLD THERE WAS ANOTHER ENGINE OIL LEAK. THEY CLAIMED TO REBUILD THE ENGINE, BUT I AM HAVING THE SAME EXACT ISSUE. I HAVE HAD NOTHING BUT ISSUES SINCE PURCHASING THIS CAR. THIS IS A VERY DANGEROUS PROBLEM, AND COULD HAVE RESULTED IN A FIRE CAUSING SERIOUS BODILY HARM OR WORSE. I AM ASKING FOR ANOTHER RECALL, BECAUSE APPARENTLY THE FIRST TIME THEY ALLEGEDLY FIXED THE FAULTY ENGINE WAS TO NO AVAIL AS I AM HAVING THE EXACT SAME ISSUE AS I HAD PRIOR TO THE ENGINE BEING REBUILT. THE PROBLEM HAS NOT BEEN REMEDIED. I ALSO READ SEVERAL NEWS ARTICLES WHERE THERE WAS RECENT RECALL ON THE KIA SORENTO MODELS AS WELL AS SEVERAL OTHERS. HOWEVER, UPON SEARCHING TO CHECK IF THERE WAS IN FACT ANOTHER RECALL, THERE IS NOT. THIS IS CONFUSING AND I WOULD LIKE TO KNOW WHAT IS GOING ON AS SEVERAL NEWS ARTICLES STATE INDEED 2015 KIA SORENTO HAS ANOTHER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404064March 20, 2021
STRUCTURE:BODY
I NOTICED MY 2015 KIA SORENTO WITH WHITE PEARL PAINT IS CHIPPING AND COMING OFF IN SEVERAL PLACES. I HAVE FIXED A FEW WITH YHE KIA WHITE PEARL TOUCH UP PAINT. I NOTICED TODAY THREE MORE AREAS THAT ARE CHIPPING. TWO ABOVE THE WINDSHIELD AND ONE LARGE CHIPPING AREA ON THE HOOD. THE CHIP ON THE HOOD LOOKS LIKE IT IS BUBBLING UP. THIS IS NOT ROCK DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403805March 19, 2021
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
NOTICED THAT I HAD A BRAKE LIGHT OUT ON THE PASSENGER SIDE,REPLACED IT WITH PROPER BULB 1157.A DOUBLE FILAMENT BULB. IT APPEARS THAT IS ALSO THE TAIL LIGHT? CHECKED LIGHT AND IT WORKED BUT LATER REALIZED THAT WHEN I PRESSED THE BRAKE PEDAL THE BRAKE LIGHT WAS OUT.THE NEXT DAY NOTICED THE DRIVER TAIL LIGHT WAS OUT AND REPLACED IT BUT LATER REALIZED THE BRAKE LIGHT DIDNT WORK,AS WELL AS MY CRUISE CONTROL STOPPED WORKING AT THE SAME TIME.WENT TO AN AUTO CARE STORE THEY REPLACED BOTH OF THE LIGHTSAND AGAIN TAIL LIGHTS WORKED BUT WHEN I PRESSED BRAKE PEDAL NO LIGHTS. CHECKED AND REPLACED THE FUSE JUST TO BE SURE AND AT THIS POINT I GOT ON THE INTERNET AND SEEN 285 COMPLAINTS WITH THE SAME PROBLEM AND THE MAJORITY OF THEM SAID THERE CRUISE CONTROL HAD STOPPED WORKING AS WELL AS THE SPORTAGE MODEL AND THE KIA SOUL.MOST SUGGESTIONS SAID REPLACE THE BRAKE SWITCH. I ALSO CHECKED FOR FAULTY WIRING AND THAT HAS NOT APPEARED TO BE THE PROBLEM AND MECHANICS 90 % OF THE TIME WERE UNABLE TO RESOLVE THE ISSUE. WHY HAS THERE NOT BEEN A RECALL OR SOME SOLUTION TO THIS PROBLEM RESEARCHED BY KIA MECHANICS? IM STILL WAITING FOR THE ANSWER AND I SUSPECT MANY OTHER PEOPLE ARE TOO!!!!!!THANK YOU VERY MUCH AND IHOPE YOU WILL BE ABLE TO SOLVE THIS OR ISSUE A RECALL ON THE BRAKE SWITCH? OR THE CRUISE CONTROL SENSOR MAYBE IDK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403906March 19, 2021
ENGINE
VEHICLE IS EXPERIENCING ABNORMAL OIL CONSUMPTION. LOW OIL LIGHT BRIEFLY ILLUMINATED ON VEHICLE 1,000 MILES BEFORE OIL CHANGE WAS EVEN DUE. LOOKED AND OIL DIP STICK WAS DRY / EMPTY. REFILLED WITH 5 QUARTS OF OIL AND TOOK TO LOCAL DEALERSHIP FOR DIAGNOSTIC. LOCAL DEALERSHIP REFERRED ME TO KIA FOR AN OIL CONSUMPTION TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403773March 18, 2021
STRUCTURE:BODY
PEEL HAS STARTED PEELING ON HOOD AND NEAR WINDSHIELD ON DRIVERS SIDE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403789March 18, 2021
ENGINE, POWER TRAIN
MY CAR STOP WORKING WITH NO WARNING AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO EXIT AND STOPPED. I HAD TO HAVE IT TOWED TO NEAREST MECHANIC. IT WAS TOOK IT TO TO MECHANIC AND WAS TOLD THAT ENGINE WAS DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403794March 18, 2021
STRUCTURE:BODY, ENGINE
I DROVE MY 2011 KIA SORENTO ABOUT 9:15 AT NIGHT. BY 12:45 AM A PASSERBY HAD CALLED 911 DUE TO MY CAR BEING IN FLAMES. I WAS WOKEN UP TO THE FIRE DEPARTMENT ARRIVING AT MY HOUSE AND MY CAR ENGULFED IN FLAMES. AFTER THE FLAMES WERE EXTINGUISHED, THEY CHECKED IT OVER AND DETERMINED THAT IT HAD STARTED IN THE ENGINE AREA. I BOUGHT THE CAR IN 2017 AND IT CURRENTLY ONLY HAS 120,750 MILES ON IT. THEY INVESTIGATED IT AND DETERMINED IT HAD STARTED ON THE PASSENGER SIDE NEAR THE ENGINE. MY CAR IS A TOTAL LOSS AND IT WAS HEARTBREAKING TO WAKE UP TO THAT AT ALMOST 1:00AM. KIA NEEDS TO GET IT TOGETHER AND TAKE CARE OF MY EXPENSES.*DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11403418March 17, 2021
ENGINE
VEHICLE LOST POWER WHILE DRIVING. THERE WERE NO WARNING LIGHTS, NO CHECK ENGINE LIGHTS. DAUGHTER IN-LAW WAS DRIVING VEHICLE. SHE MADE IT HOME WITH VEHICLE. MY SON LOOKED AT VEHICLE WHEN HE GOT HOME FROM WORK. HE FOUND OIL TO BE LOW, OIL WAS CHANGED IN JANUARY. NO SIGNS OF OIL LEAKING. HE REMOVED OIL FILTER AND FOUND METAL SHAVINGS IN OIL. MY SON IS A SMALL ENGINE/DIESEL MECHANIC. HE HOOKED UP HIS CODE READER, ERROR READINGS WERE RELATED TO CYLINDER BANK. THEY HAD VEHICLE TOWED TO CLOSET KIA DEALER, ABOUT 70 MILES, VERDICT FROM DEALERSHIP NEEDS NEW ENGINE AT TUNE OF $10,000. MY SON CANNOT AFFORD A $10,000 REPAIR BILL, HE HAD THE VEHICLE TOWED HOME. THE VEHICLE HAS ABOUT 125,000 MILES ON IT. MY CONCERNS WITH THIS ARE WHY NO WARNING OR CHECK ENGINE LIGHTS? MY SECOND CONCERN IS THAT THE KIA RECALL AND CLASS ACTION LAWSUIT AND SUBSEQUENT SETTLEMENT MAYBE SHOULD HAVE INCLUDED THE V6 ENGINES. KIA IS KNOWN FOR ENGINE PROBLEMS. AND MAYBE I CAN'T EVEN BE THE ONE TO ENTER THIS REPORT SINCE I AM NOT VEHICLE OWNER BUT I AM NOT WILLING TO ROLLOVER AND GIVE UP. MY SON JUST WANTS TO BE RID OF VEHICLE AND TRY GET OUT FROM UNDER THE $8,000 HE STILL OWES ON LOAN. I THINK THIS IS A CONTINUATION OF THE ENGINE PROBLEMS KIA HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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