Kia Sedona Complaints (2009)

48 consumer complaints on file.

#11755466August 7, 2026
UNKNOWN OR OTHER
My 2009 Kia Sedona is under Safety Recall SC133 (NHSTA 16V-387) for front lower control arms that can corrode and break. The dealership has had the vehicle at ANDY MOHR KIA in [XXX] for two weeks and states the frame is too heavily rusted to safely mount the new control arms. They will not perfom the recall repair. The vehicle is currently undriveable due to the structural condition related to the salt-belt corrosion issue covered by the recall. I have an open Kia Consumer Affairs case (XXX) but have not received a resolution. The dealership escalated this, but there has been no timely response or resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474442July 18, 2022
UNKNOWN OR OTHER
The door locks on passenger sliding doors,do not keep doors shut,they remain open on both sides and have to use a screw driver to rotate the mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418672May 26, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
An L shape plastic part broke off under the brake pedal that is causing the brake lights to remain on, intermittently, when I am not using them. It has drained my battery causing me to be late to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373016November 4, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2009 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, HE HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD OF THE VEHICLE BUT FOUND NO ISSUE WITH THE VEHICLE. THE CONTACT THEN DROVE TO A NEARBY PARKING LOT AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311935February 27, 2020
UNKNOWN OR OTHER
THE VEHICLE WAS STATIONARY AND A FIRE STARTED SOMEWHERE IN THE ENGINE AND THE WHOLE CAR BURNED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11281379November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKE LIGHTS TURNED ON AND CANNOT BE TURNED OFF EXCEPT FOR DISCONNECTING THE BATTERY. THEY ARE ON ALL OF THE TIME WHILE DRIVING AND DRIVERS CANNOT TELL WHEN I APPLY MY BRAKES. THEY ARE ON AFTER I POWER OFF THE VEHICLE AND PARK AND LOCK THE SEDONA. THE ESC OFF LIGHT WAS ALSO ILLUMINATED WHEN I STARTED THE CAR. THE VEHICLE HAS 25,000 MILES AND IS KEPT IN NAPLES, FLORIDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220575June 17, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2009 KIA SEDONA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN STATED THAT THE CONTROL ARM WAS RUSTED AND THAT THE VEHICLE WOULD BARELY PASS THE INSPECTION. IN 2017, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SUNBURY MOTORS KIA (570-286-7746, LOCATED AT 2030 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE CONTROL ARM, BUT NOT ENOUGH FOR A REPLACEMENT. THE TECHNICIAN APPLIED AN UNDERCOATING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER DID WHAT WAS NEEDED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED KIA REFUSES TO REPLACE THE CONTROL ARM BECAUSE THEY SAY THE UNDERCOATING IS ALL THEY ARE REQUIRED TO DO.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186702March 14, 2019
SERVICE BRAKES, WHEELS
THE FRONT BRAKE CALIPER MOUNTING BRACKETS BOLTS LOOSEN AND FALL OUT CAUSING CALIPER FAILURE. THIS ALSO CAUSE THE CALIPER TO BECOME LOOSE AND SCRUB THE INSIDE OF THE RIM WHICH IN TURN DAMAGES BOTH THE CALIPER AND THE RIM. THIS HAPPENS WHILE IN MOTION BOTH ON HIGHWAYS AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181342February 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND ESC OFF LIGHT CAME ON LAST WEEK AND SINCE I HAVE HAD NO ABS OR STABILITY CONTROL. CAUSED ME TO SPIN OUT ON ICY INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163182December 23, 2018
AIR BAGS
AIR BAG WARNING LIGHT INTERMITTENTLY COMES ON AND GOES OFF BOUGHT NEW KIA SEDONA LESS THAN 10 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150094November 8, 2018
ELECTRICAL SYSTEM, ENGINE
THIS IS THE SECOND TIME THE ALTERNATOR IS BEING REPLACED SINCE 09/19/17. ENGINE OIL LEAKS FROM THE FRONT CYLINDER BANK'S VALVE COVER GASKET. OIL DRIPS ONTO THE ALTERNATOR, THE ALTERNATOR IS THEN OIL SOAKED & DAMAGED RESULTING IN THE CHARGING SYSTEM BECOMING INOPERATIVE. THE CHARGING SYSTEM WARNING LAMP IN THE CLUSTER WILL THEN ILLUMINATE. THE VEHICLE WILL RUN ON BATTERY POWER UNTIL THE BATTERY VOLTAGE DROPS BELOW THE ENGINE CONTROL MODULE'S MINIMUM OPERATIONAL VOLTAGE. THE ENGINE SHUTS OFF AND NOT RESTART, INCREASING THE RISK OF A CRASH. THIS ENGINE IS MANUFACTURED BY HYUNDAI & IS THE SAME ENGINE DESIGN AS THE 2007-2012 HYUNDAI VERACRUZ, WHICH HAS A RECALL CAMPAIGN #121 FOR THIS EXACT ISSUE. KIA NEEDS TO IMPLEMENT A RECALL FOR THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101535June 12, 2018
UNKNOWN OR OTHER
THE HORN JUST STOP WORKING!! CHANGED ALL FUSES AND STILL CONTINUE NOT TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094040May 15, 2018
ELECTRICAL SYSTEM
RECENTLY THE DRIVER SIDE MASTER SWITCH THAT OPENS/LOCKS ALL THE VAN DOORS OR MOVE ALL THE WINDOWS UP AND DOWN STOPPED WORKING. THE VAN ALSO CANNOT BE LOCKED FROM OUTSIDE WITH THE REMOTE. THE CAR HAS TO BE LOCKED AND OPENED MANUALLY BY THE KEY. THIS ISSUE WITH THE DRIVER SIDE MASTER SWITCH IS A MAJOR SAFETY ISSUE. TODAY WHEN WE WENT TO FILL GAS, WE FOUND THAT THE GAS TANK RELEASE BUTTON IS ALSO NOT WORKING. FORTUNATELY THE MECHANIC AT THE PUMP SHOWED US A WAY OF MANUALLY RELEASING THE CAP FROM THE TRUNK OF THE VAN WHICH ENABLED US TO FILL GAS TODAY. THIS IS A SERIOUS SAFETY ISSUE: NOT BEING ABLE TO OPEN THE GAS TANK COVER THE REGULAR WAY. NEITHER THE MECHANIC TODAY NOR ANOTHER MECHANIC WHO I HAVE USED FOR THE PAST 25 YEARS COULD FIGURE OUT WHAT IS WRONG ELECTRICALLY. THEY CHECKED THE FUSES AND RAN DIAGNOSTICS BUT NOTHING STOOD OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006577July 20, 2017
UNKNOWN OR OTHER
A RECALL WAS ISSUED. WE TOOK THE VEHICLE TO THE DEALER FOR REPAIR. WE WERE TOLD THEY COULD NOT DO THE REPAIR AS THEY DID NOT HAVE THE TOOL NEEDED. THAT WAS ON JUNE 23, 2017. AFTER MANY PHONE CALLS, OFTEN DAILY, THERE IS NO RESOLUTION. KIA KEEPS CONTACTING THE DEALER, WHO KEEPS SAYING THEY DO NOT HAVE THE TOOL. WE HAVE REQUESTED A LOANER CAR UNTIL THE REPAIR CAN OCCUR. WE HAVE BEEN DENIED. TODAY I WAS TOLD THEY WILL CONTACT ME BY NEXT THURSDAY (7/27/17) WITH A RESPONSE. TO DATE IT IS ONE MONTH SINCE WE FIRST TRIED TO GET THE RECALL REPAIR COMPLETED. WE DO RESIDE IN TEXAS AND UNDERSTAND THAT THE RECALL IS RELATED TO PROLONGED EXPOSURE TO SALT. WE BOUGHT THE VEHICLE IN OHIO AND DROVE IT THERE FOR ALMOST 4 YEARS BEFORE MOVING TO TEXAS. THERE IS SOME VIBRATION AT HIGHER SPEEDS, WHICH MAY OR MAY NOT BE RELATED TO THE RECALL. WE WON'T KNOW UNTIL THE INSPECTION IS DONE. WE FEEL THIS VEHICLE MAY BE UNSAFE TO DRIVE. ATTACHED ARE THE NOTES FROM CONVERSATIONS WITH KIA. I APOLOGIZE THAT THEY MAY BE DIFFICULT TO READ, BUT WE HAD NO IDEA THEY WOULD BE NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971267April 8, 2017
ELECTRICAL SYSTEM
GET INTO IT TO GO IT WILL NOT CRANK HAS 105,000 MILES LEFT ME STRANDED TWICE MY SON THINKS IT COULD BE STARTER SOLENOID OR THE MAIN CIRCUIT BOARD UNDER DASH IT MAKES A CLICKING NOISE UNDER HOOD VERY FAINT WHEN RUNNING THE STARTER WORKS GOOD NOT RUNNING NOW PULLED INTO YARD NEXT MORNING NOTHING GOOD BATTERY NO CORROSION WILL NOT CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934974December 13, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WAS REPAIRED IN 2013 BUT BY 2014 WAS ACTING UP AGAIN. SAME PROBLEM AS INITIAL REPAIR. A RECALL REPAIR THAT GOES BAD IN WITHIN 20,000 MILES IS NOT A GOOD REPAIR. WHEN ASKED TO REPAIR IT AGAIN KIA PUT IN THE WRONG PART I HAD TO TAKE IT BACK A 3RD TIME TO GET IT FIXED. THE TOTAL COST TO MY REPAIR WAS $679.45. THE PROBLEM WAS THAT THE CAR WOULD NOT SHIFT FROM PARK INTO DRIVE AND THE ESC LIGHT WOULD GO ON,IT TOOK MULTIPLE TRIES TO GET THE CAR OUT OF PARK IN ORDER TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929018December 1, 2016
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 KIA SEDONA. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,133.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895152August 11, 2016
ELECTRICAL SYSTEM, STEERING
WHEN GOING THROUGH A PUDDLE OF SOME DEPTH MAYBE 6 INCHES(NOT SURE EXACTLY), THE POWER STEERING WILL STOP AND A COUPLE OF LIGHTS COME ON, ON THE DASHBOARD. THEN ABOUT 15 SECONDS LATER ALL GOES BACK TO NORMAL. ALWAYS SEEMS TO HAPPEN WHEN TURNING LEFT OR RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681635February 5, 2015
AIR BAGS, SERVICE BRAKES
AN OLDER CHEVY S10 DECIDED TO DO A U-TURN AS I WAS ENTERING AN INTERSECTION. I SLAMMED ON THE BRAKES AND PRIOR TO IMPACT THE FRONT AIRBAGS DEPLOYED RESULTING IN MY 84 YEAR OLD PASSENGER HITTING THE WINDSHIELD WHEN THE ACTUAL IMPACT TOOK PLACE AND AS THE TRUCK SPUN FROM THE BROADSIDE HIT IN THE FRONT OF MY VAN, IT HIT US IN THE FRONT RIGHT CORNER AND ALONG THE PASSENGER SIDE OF MY VEHICLE. MY FACE WAS BADLY CHAFFED AND MY LEFT ARM AND HAND WERE BADLY BRUISED AND CUT. BUT THE BOUNCING AROUND AFTER THE AIRBAG RAPIDLY SHREDDED CAUSED ME TO END UP WITH SEVERE CERVICAL DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10643837October 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 KIA SEDONA. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND AND IDLED. DURING THE FAILURE, THE ENGINE RPMS REMAINED AT 500. THE DEALER STATED THAT AN UNKNOWN COMPUTER CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,423.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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