Kia Sedona Complaints

2,536 consumer complaints on file.

#10607938July 3, 2014
VEHICLE SPEED CONTROL
FIRST THE CHECK ENGINE LIGHT WOULD COME ON AND THE VAN WOULD JERK THEN I HAD NO CONTROL OVER THE GAS 6/19/2014 I HAD TO PULL OVER TURN THE VAN OFF WAIT ABOUT FIVE MINS THEN TURN IT BACK ON A GO TILL IT HAPPENED AGAIN TOOK IT TO THE DEALERSHIP GOT IT FIXED THEN TWO DAYS LATER 6/21/2014 SAME PROBLEM OCCURRED AND THIS TIME THE GAS WOULD GO DOWN ON ITS OWN SO I TOOK IT BACK ON THURSDAY 6/26/2014 THEY LOOKED AT IT CAME OUT TOLD ME IT WAS A THROTTLE ISSUE AND HE WASN'T GOING TO LET ME DRIVE IT THEY PUT ME IN A RENTAL AND I GOT MY VAN BACK ON 7/02/2014 AND ABOUT THREE TO FOUR HOURS OR SO AFTER GETTING IT BACK THE THROTTLE STARTED DOING IT AGAIN SO NOW I HAVE TO CALL THEM BACK AGAIN AND LET THEM KNOW THE THROTTLE IS DOING IT AGAIN. I HAVE FOUR DAUGHTER'S THAT DRIVE AROUND IN THE VAN WITH ME WHEN IM NOT AT WORK I CAN'T TAKE THE CHANCE OF SOMETHING HAPPENING WHILE THERE IN THE VAN WITH ME AND I CANT KEEP TAKING THE TIME TO DRIVE THE VAN FROM LEHIGH TO CAPE CORAL TO GET IT FIXED. WHEN I TOOK IT THE FIRST TIME I HADTO PULL OVER ABOUT 12 TIMES BEFORE I GOT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606903June 30, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE SURGED WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. A RAPID INCREASE IN THE RPMS ALSO OCCURRED DURING THE MALFUNCTION. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL INJECTOR WAS CLEANED HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 8/19/14*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605647June 24, 2014
VISIBILITY:GLASS, SIDE/REAR
GOING DOWN 251 AND THEY WERE BUSH HOGING AND WE SLOWED DOWN AND THE LAST ONE WE WENT BY BROKE THE PASSENGER SIDE BACK WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598971June 17, 2014
STRUCTURE:BODY:DOOR
WITHIN 18 MONTHS OF OWNING OUR KIA SEDONA, THE AUTOMATIC SLIDING DOORS WERE NOT OPERATING CORRECTLY. THE DOORS WOULD NOT CLOSE, AND WOULD REMAIN OPEN AT ALL TIMES. INCLUDING THE ORIGINAL INCIDENT ON JULY 22, 2010, WE HAVE BROUGHT THE SAME VAN IN A TOTAL OF 6 TIMES FOR INOPERABLE DOORS (DOORS THAT WOULD NOT REMAIN IN THE CLOSED POSITION.) THE DATES ARE AS FOLLOWS: 7/22/10, 9/1/11, 8/1/12, 3/7/13, 8/27/13 AND 6/16/14. WE HAVE HAD LATCHES REPLACED, NEW CONTROL MODULES INSTALLED, NEW DRIVE MOTOR ASSEMBLIES INSTALLED, BUT FEEL THIS IS A VERY SERIOUS SAFETY HAZARD. I HAVE PERFORMED INTERNET SEARCHES FOR SIMILAR INSTANCES, AND I AM CLEARLY NOT ALONE IN THIS REGARD. I HAVE BEEN CHARGED FOR THESE VARIOUS REPAIRS, AND DO NOT BELIEVE THAT A POSSIBLE DEFECT IN ASSEMBLY OR PARTS, WHICH COMPROMISES MY FAMILY'S SAFETY, SHOULD BE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598493June 16, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2009 KIA SEDONA. THE CONTACT STATEDTHAT THE SEAT BELTS DID NOT FIT SECURELY. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THEY DID NOT PROVIDE SEAT BELT EXTENSIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598499June 16, 2014
SUSPENSION
2007 KIA SEDONA. AT ABOUT 62,000 MILES SUSPENSION WAS MAKING NOISE. DEALER DIAGNOSED THE FRONT SUB CROSS MEMBER BUSHINGS AS NEEDING REPLACEMENT-TO THE TUNE OF $2200.00! THIS WAS DONE AND IT FIXED THE PROBLEM. AT 67,000 MILES A NEW FRONT END NOISE HAS DEVELOPED OVER BUMPS. I'M NOW TOLD THE CONTROL ARM BUSHINGS NEED TO BE REPLACED AND SWAY BAR LINK BUSHINGS WILL BE NEXT. CAR IS MAINTAINED AND USED FOR LOCAL SHORT TRIPS AROUND TOWN. I WOULD EXPECT A RECALL FOR USING SUBSTANDARD BUSHINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597068June 9, 2014
SUSPENSION
MECHANIC WAS ROTATING TIRES AND OBSERVED THAT RIGHT FRONT COIL SPRING WAS BROKEN AND LEFT FRONT WAS CLOSE TO BROKEN. OPENED TICKET WITH KIA CONSUMER AFFAIRS. DURING MY INVESTIGATION, I FOUND THAT THERE WAS A RECALL (BULLETIN SC-095) FOR 2006 MODEL YEAR FOR THIS SPECIFIC ISSUE. KIA STATED THAT RECALL WAS APPLICABLE TO '06 ONLY. WE LIVE AND OPERATE THE VEHICLE IN IL, ONE OF THE STATES LISTED IN THE RECALL. MY ASSUMPTION IS THAT THE CONDITIONS CAUSING THE ISSUE DEALT WITH IN THE ORIGINAL RECALL CONTINUED TO EXIST IN LATER MODEL YEARS. I FEEL THAT THIS COULD POTENTIALLY BE A SIGNIFICANT SAFETY ISSUE. HAD MY WIFE HAD TO MAKE A SUDDEN STOP OR SUDDEN EVASIVE MANEUVER, WITH ONE BROKEN SPRING AND ANOTHER LIKELY TO BREAK, THERE COULD POSSIBLY HAVE BEEN A CATASTROPHIC FAILURE. THERE ARE LIKELY A FAIRLY SIGNIFICANT NUMBER OF CARS STILL ON THE ROAD WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596887June 8, 2014
AIR BAGS
MY 2002 KIA SEDONA EX HAS A FAULT WITH THE FRONT PASSENGER SEAT OCCUPANCY SENSOR. IT MAKES THE AIRBAG LIGHT COME ON BUT WORST OF ALL IN A HEAD ON COLLISION THE AIRBAGS WILL MOST LIKELY NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596394June 5, 2014
VEHICLE SPEED CONTROL
I HAVE REPORTED TO THE KIA DEALERSHIP AND FILED A COMPLAINT WITH KIA MOTORS CUSTOMER SERVICE ABOUT THE ACCELERATOR PEDAL BEING UNUSUALLY SENSITIVE TO FOOT PRESSURE. THIS IS A CONSTANT ISSUE THAT CAUSES ME TO ACCELERATE MORE THAN I WISH TO. I HAVE NEVER EXPERIENCED AN ISSUE WITH AN ACCELERATOR PEDAL IN MY DECADES OF DRIVING EXPERIENCE. FROM A STOP, I HAVE TO CONCENTRATE ON PRESSING DOWN EXTREMELY GENTLY OR ELSE I CAN SPIN MY WHEELS AND LURCH FORWARD UNINTENTIONALLY. WHILE DRIVING I CANNOT HELP BUT SPEED UP MORE THAN I WANT TO DO. IT IS DANGEROUS AND WASTES FUEL TO BE CONTINUALLY BACKING OFF FOOT PRESSURE AFTER THE OVERLY SENSITIVE (LOOSE FEELING) GAS PEDAL SPEEDS UP THE ENGINE. I ASKED TO TAKE THE DEALERSHIP SERVICE DIRECTOR WITH ME. HE HAD ME DRIVE ANOTHER KIA SEDONA, WHICH IS WHEN I DISCOVERED THE ACCELERATOR PEDAL FELT AND ACTED SIMILARLY TO MINE. THEREFORE, THIS IS A GENERAL SAFETY PROBLEM THAT SO FAR KIA MOTORS HAS CONFRONTED. MY DEALERSHIP DID CHECK OUT MY GAS PEDAL AND THOUGHT THERE WAS NOTHING EXTRAORDINARY ABOUT HOW IT PERFORMED. THERE WAS NO FIX FOR MY PROBLEM. THE KIA SEDONA HAS A PEDAL THAT ACTS DIFFERENTLY THAN OTHER KIA VEHICLES. I HAVE A FRIEND WHO OWNS A 2012 KIA SUV THAT I HAVE NO PROBLEM WITH, AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596100June 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOISES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE. THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE [XXX]. SAID HE CAN?T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL [XXX]. JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM [XXX] TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. [XXX]. SAID IT WAS AN ?ELECTRICAL PROBLEM? AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON?T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MINIMUM OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT'S NOT SOMETHING WE DID OR CAUSE HE AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596215June 4, 2014
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING TODAY, I NOTICED A WHINING NOISE, WITH A SLIGHT GRINDING NOISE TO IT AS WELL. INITIALLY THINKING IT WAS THE BRAKES, I LISTENED CLOSER AND REALIZED IT WAS NOT HAPPENING WHEN BRAKING BUT RATHER SEEMED TO BE HAPPENING WHEN TURNING, PRIMARILY DURING ACCELERATION. SOON AFTER THE TURN AS I STEADIED SPEED, THE NOISE WOULD DECREASE OR DISAPPEAR. AFTER THE FIRST FEW TIMES MAKING TURNS HOWEVER, IN ADDITION TO THE NOISE THE STEERING WHEEL ALSO BECAME VERY STIFF AND EXTREMELY DIFFICULT TO TURN. IT PROGRESSED SO SUDDENLY AND SEVERELY THAT I WAS WORRIED I MAY NOT MAKE IT HOME WITHOUT CRASHING. THIS ALL HAPPENED DURING A TOTAL OF APPROXIMATELY 20 MILES OF DRIVING IN TOWN. SINCE RETURNING HOME I BEGAN TO INVESTIGATE WHAT THE LIKELY CULPRIT MAY BE, AND NOW BELIEVE STRONGLY THAT IT IS THE UNIVERSAL JOINT; A PROBLEM THAT HAS CLEARLY EFFECTED ENOUGH KIA SEDONA OWNERS THAT I FIND THE LACK OF RECALL QUITE MADDENING AND A BIT CONFOUNDING. WITH TWO YOUNG CHILDREN IN THE VAN AT THE TIME, IT IS PLAIN TO SEE HOW POTENTIALLY DANGEROUS THIS PROBLEM IS, AND I AM JUST GRATEFUL THAT THERE WAS SO LITTLE TRAFFIC AT THE TIME; HAD IT BEEN A BUSIER TIME OF DAY OR MORE HEAVILY POPULATED TOWN, I BELIEVE A CRASH WOULD'VE BEEN HIGHLY UNAVOIDABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595693June 2, 2014
STRUCTURE
VAN STARTED MAKING CLUNKING / GRINDING NOISE WHEN TURNING AND/OR HITTING SMALL BUMPS (BIGGER BUMP BIGGER NOISE). DEALER SAYS 3 OF 4 BODY BUSHINGS CRACKING / WORN. DEALER STATES NOT A COMMON PROBLEM. SAID HAS NEVER SEEN BEFORE YET HAS PARTS IN STOCK TO FIX FOR $850. I DO NOT BELIEVE THAT A VAN THAT IS 6 YEARS OLD WITH 72,000 MILES THAT IS DRIVEN EXCLUSIVELY ON PAVED ROADS SHOULD HAVE BODY BUSHINGS FAILING. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE SPECIFICALLY, AND OTHERS THAT SOUND SIMILAR BUT HAVE GONE UNDIAGNOSED, RELATING TO 2006 / 07 & 08 SEDONA'S. MIGHT THIS BE AN ISSUE COVERED IN A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593585May 23, 2014
SERVICE BRAKES
SECOND TIME IN 3 YEARS I HAVE HAD TO REPLACE THE BRAKE SWITCH ON MY 2008 KIA SEDONA, WHY IS THE RECALL FOR THIS ISSUE ONLY FOR THE 2007 SEDONA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592387May 19, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592476May 19, 2014
AIR BAGS
DATE AND MILEAGE ARE APPROXIMATE. AIR BAG LIGHT ON DASH LIT UP AND STAYED ON CONTINUOUSLY. BECAUSE I WAS ILL AT THE TIME I WAS NOT ABLE TO GET THE VEHICLE INTO THE DEALER UNTIL AFTER THE 100,000 MILE MARK. THEY THEN TOLD ME THAT A SENSOR IN THE FRONT PASSENGER SEAT WAS BAD, AND THAT I WOULD HAVE TO REPLACE THE WHOLE SEAT AT A PRICE OF $2,000 TO CORRECT THE PROBLEM. IN THE MEANTIME, THEY TOLD ME THAT UNTIL THAT SENSOR WAS REPLACED THE WHOLE AIRBAG SYSTEM WAS NON-FUNCTIONAL. THIS IS A TRAVESTY THAT A WHOLE SAFETY SYSTEM CAN BE DISABLED FOR WANT OF A 25 CENT SENSOR, AND THAT THEY CAN DICTATE THAT I NEED TO REPLACE THE SEAT AT A PRICE OF $2,000 TO CORRECT THE PROBLEM. WHERE THE REDUNDANCY IN THE SYSTEM? WHERE'S THE ABILITY TO JUST REPLACE THE SENSOR? MY CAR IS BARELY WORTH $6,000. I CANNOT AFFORD A $2,000 SEAT, BUT I ALSO CANNOT AFFORD TO BE WITHOUT AN AIRBAG SYSTEM, WHICH I PAID DEARLY FOR WHEN I BOUGHT THE VEHICLE. I THINK KIA IS GREATLY AT FAULT FOR SELLING SUCH A POOR SYSTEM, AND FOR FAILING TO CORRECT IT. I CONTACTED KIA. THEY DID NOT WISH TO HEAR ABOUT MY PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588646May 15, 2014
STRUCTURE:BODY:DOOR
BOTH OF MY FRONT DOOR HANDLES ON INSIDE BROKE COMPLETELY OFF EXACTLY THE SAME WAY ONLY WAY TO GET OUT IF MY CAR IS TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. ALSO SLIDING DOOR HANDLE SAME MATERIAL BROKE OFF I FEEL IT IS A SAFETY HAZARD IF THE WINDOWS WERE TO QUIT WORKING I WOULD HAVE NO WAY OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588388May 14, 2014
AIR BAGS, STRUCTURE:BODY:DOOR
SIDE SLIDING DOOR OPENS WHILE CAR IS IN DRIVE. LUCKILY I WAS ABLE TO PULL OVER AND PUSH IT CLOSED, BUT IT SCARES ME WHEN I'M DRIVING AND MY SON IS IN HIS CAR SEAT AND THE DOOR CHIME WILL GO OFF BECAUSE THE DOOR IS OPENING. THIS NEEDS TO BE FIXED ASAP. AIR BAG LIGHT IS ON QUITE OFTEN AND HAD TO TAKE TO MECHANIC TO SEE WHAT WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587964May 13, 2014
ENGINE AND ENGINE COOLING
THE 2005 KIA SEDONA AIR CONDITIONER STOPPED FUNCTIONING NORMALLY AND SOMETIMES IT TURNS ON AND SOMETIMES DOESN'T ALSO THE HEATER STARTED ACTING UP AND IT SOMETIMES WOULD TURN ON AND SOMETIMES WOULDN'T THIS HAS LED TO THE CAR GETTING TO THE POINT WHERE IT'S GOING TO OVERHEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585698April 30, 2014
STRUCTURE:BODY, UNKNOWN OR OTHER
TL- THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THE SPEEDOMETER DOES NOT ACCURATELY LOG MILES AND SPEED. THE VEHICLE REGISTERS 3 MILES HIGHER THEN NORMAL. THE VEHICLE DOOR'S ARE ALSO NOT PROPERLY OPENING AND CLOSING. INTERMITTENTLY THE CONTACT CAN HEAR A LOUD ELECTRICAL GRINDING NOISE COMING FROM BOTH REAR DRIVER AND PASSENGER DOORS. THE CONTACT TOOK HIS VEHICLE TO THE DEALERSHIP FOR DIAGNOSTIC TEST. THE DEALER WAS UNABLE TO PROPERLY REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000. AZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585131April 27, 2014
SERVICE BRAKES
WITH NORMAL TRAFFIC BRAKING FRONT BRAKE START TO SHUTTER AND BRAKE PEDAL WITH PULSE MAKING IT DIFFICULT TO STOP THE VEHICLE EVEN DURING A NORMAL STOPPING ACTION WE HAVE HAD SEVERAL TIMES WHERE THE VEHICLE HAS BEEN HARD TO STOP DURING EMERGENCY SITUATION WHICH REQUIRED EXCESS PRESSURE ON THE BRAKE PEDAL TO STOP. CHANGED ROTORS AND BRAKE PADS BETWEEN THE YEAR 2066- AND MOST RECENTLY 2014 4 TIMES WHICH STILL HAS NOT CORRECTED THE CONDITION. THE VEHICLE HAS 48900 MILE ON THE VEHICLE. THIS VEHICLE NEED TO BE EVALUATED FOR SAFETY DEFECTS THAT COULD CAUSE A SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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