Kia Sedona Complaints

2,536 consumer complaints on file.

#11688733September 21, 2025
STRUCTURE:BODY
Driver Side door stuck in the closed position. Electric Motor does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687471September 15, 2025
AIR BAGS
I am filing a formal complaint against Kia regarding Recall SC175 affecting this vehicle Kia has refused to perform this recall on my vehicle, claiming that the work was already completed. However, after reviewing the official campaign documentation (NHTSA Campaign Documentation – SC175), it is evident that the corrective work specified by the recall was not performed on my vehicle. My vehicle continues to exhibit the issue addressed by Recall SC175, confirming that either the recall was not carried out or was performed incorrectly. Despite this, Kia maintains that no further action is necessary because their records indicate completion. At this time, Kia is refusing to address a known safety recall. I am documenting this with NHTSA so that it is formally recorded that Kia is declining to remedy a required recall on one of their vehicles. Please advise on what steps I may take next to ensure compliance and resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687480September 15, 2025
ENGINE
Engine overheating and check engine light went on. Vehicle would not start after shutting down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687226September 14, 2025
ENGINE, SUSPENSION, POWER TRAIN
There was a fire under my minivan as my husband was driving it, creating smoke and flames. He lost power to the van and had to coast to the right side of the highway where he came to a stop with the flames occurring. This is the family vehicle and I have small children. We had no warning lights or any indication that there would be a fire in my vehicle as the van had been running smoothly, and I had kept up with all recommended maintenance (see Carfax report). On July 31st, I was told by Kia America that there was a fire in the engine compartment and that it was inconclusive and they could not determine what started the fire. On August 15th, my father and husband went to Castrucci Kia (where the car was) and were shown that there were holes in the engine block, and the service representative Brandon stated that the engine failure had probably thrown some of the rods causing the holes in the lower engine block sparking a fire when the leaking oil hit the catalytic converter. My insurance was involved, but I was not able to obtain a settlement from them, but I kept up on all maintenance and adherence to Kia guidelines and my engine unexpectedly failed and caught on fire. I was told I would need a new engine at an approximate cost ranging from 12,000 to 15,000 dollars. I believe that my 2018 Kia Sedona's 3.3 L gasoline direct injection engine was manufactured defectively resulting in catastrophic engine failure, APPARENTLY puncturing the engine block, causing engine oil to leak and ignite a fire. Our attempts to address this critical issue with Kia have been met with significant resistance and delays. It appears that Kia refuses to take responsibility. There has been an escalating number of safety complaints and instances directly linked to the 3.3 L Kia V6 Lambda II engine. I appreciate your assistance in resolving this issue with KIA AMERICA and the local KIA service center where my vehicle is located
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11687085September 13, 2025
ENGINE
Burning through oil faster than it should, needing to feel up oil every week, has been confirmed by an auto repair shop.⁸
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686395September 10, 2025
ELECTRICAL SYSTEM, SEATS
seats break easily and dont lock in place as well as control modulae harness from door to rear tail lights burn up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685963September 9, 2025
ENGINE
Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles -- company did a Warranty Replacement after a month (Multiple visits). Third time it is occurring: After 5 years -- 63000 miles -- Company claims it is no longer a warranty issue and also it is a different problem that is causing the same issue and charging me $5000 for repairs. Present Situation: The Vehicle is unusable and since it is the 3rd time this is happening, there is a serious issue with the Vehicle and I am worried about my/my families Safety. A replacement of the Vehicle with the fully tested one (With no such safety issues)and with guarantee that the Company/Its dealers will service the vehicle without delay will be helpful. Available details: All the correspondence from the first time this issue happened (complete correspondence with the company of my safety and replacement of the vehicle) is available. Also my Service records with the Dealerships and the warranty issues are also available. The False charges by the dealers is also available. The recent visit to another authorized Car shop and their report that this issue is the same old Accelerator pedal issue is also available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685326September 5, 2025
ENGINE
On [XXX], while driving my 2017 Kia Sedona on a road trip through Killeen, Texas, the engine suddenly began making a loud knocking noise without any prior warning, leading to catastrophic engine failure and complete loss of motive power. The vehicle became inoperable and was towed to University Kia in Waco, Texas. The day prior, on [XXX], the vehicle underwent a thorough pre-trip inspection and full synthetic oil change at Sun Auto Tire & Service (5117 Golden Triangle Blvd., Keller, TX 76244), confirming it was roadworthy with no issues detected initially, though oil was found leaking afterward (maintenance records attached). University Kia confirmed the catastrophic engine failure, likely related to the 3.3L Lambda engine's known oil pressure switch (OPS) defects, as the OPS had been previously replaced under warranty. Kia Motors America (Case [XXX]) denied liability unless I pay $3,000 for a teardown inspection to prove the failure was due to the OPS, despite the vehicle's eligibility under the WTY026 extended warranty (15 years/150,000 miles). This failure aligns with similar complaints and NHTSA investigations into 3.3L Lambda engine issues, such as oil starvation and sudden seizures. Due to the failure, we missed a prepaid hotel stay in San Antonio, incurred additional hotel stay charges as our trip had to be extended, and incurred costs for a rental vehicle to complete the trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685132September 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Sedona. The contact stated that while driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. In addition, the thermostat gauge indicated that the engine was overheating. The vehicle was taken to the dealer, where it was diagnosed with a cracked head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty because the mileage was over the limit. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 182,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684328September 1, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few weeks later I took the van to them and they said they thoroughly cleaned and there won't be any leak. I sent them pictures of oil drops underneth the car like I did on earlier occassions. On August 11th this year they checked the car after my complaint and said there was no active leak. On 30th of this month I sent them the pictures of leaked oil spots which they are going to check on 18th September!. Since I got my first appointment on January 19 2025 I took the vehicle to the dealer 5-6 times. In between I complained to them about failure of door locks and wiper blades. They said they were fine and had no issues. A week ago passenger side door lock stopped working often . I took to a mechanic store run by AAA. Their response after few days was that the electrical system was failing due to bad alternator as the battery got depleted. They recommended me to the dealer again. I was searching google and realised that an oil leak can cause alternator to go bad leading to electric failure and even fire accidents. On [XXX] I noticed red flashing sign of alternator and some other (?) after 2 minutes drive from home. So I immediately turned back and went home and parked the van in the garage and waiting for September 18 for an inspection by the dealer. Last week drove to St Louis from Lexington, after the dealer confirmed there was no oil leak. In all their reports they mentioned vehicle is in good health! Each time when I sent a picture of a leak I requested managers at the receiving desk to park at a clean place and check the leak which they never did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683663August 28, 2025
ENGINE, ELECTRICAL SYSTEM
The engine started knocking while I was on [XXX] between mile marker [XXX] and [XXX]. This area is under construction with no shoulders to access and pull over. A shutdown in this situation would surely cause a multi-car accident. There were no warning lamps. Car was towed to Ancira Kia in San Antonio. Here is the RO# [XXX] for reference. Also case number from Kia [XXX]. As there is no current Recall Kia refused to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681934August 20, 2025
ENGINE
My 2016 Sedona’s engine is not operational. At this moment it is sitting at the dealership after having a diagnostic completed in which I was informed that it will cost me $21,000+ to replace my engine. I am SHOCKED to be informed of this! I love my car! It is our family car full of precious memories! There were no warnings that something was wrong with my engine. Not a single one came on - believe me I would have taken a picture of it to inform the mechanic for it to be serviced. I have had it serviced repeatedly for oil changes; more oil changes than what should be done for the age and milage according to the manual. It is not due to my lack of competence and poor maintenance. I've done my part. Now to find out that I can't drive it. Now to find out that I don't have anything reliable to get my children to school, is unacceptable! This is a major issue that should be covered by Kia, not out of my own pocket. The engine and its ability to function properly is your responsibility as a company. Engine problems with this model have been noted by others, and resolved. Please resolve this issue as soon as possible. I look forward to hearing from you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681268August 18, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact owned a 2016 Kia Sedona. The contact stated that the vehicle was traded for another vehicle at the used car dealer while the mileage was 220,000; however, the used car dealer later listed the mileage as 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680929August 15, 2025
ENGINE
Engine failed.hole in bottom engine housing approx. 2x2”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679912August 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine failed…driving down the road with five small children and without warning all the lights came on and started smoking, leaking fuel, power doors failed, steering, acceleration and more. We had to have the car towed to a shop. A when looking into what’s happening apparently many others are having to spend thousands to fix this issue and I’m afraid that’s where we are. An investigation needs to be opened as this is clearly an ongoing issue for many families
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679600August 9, 2025
ENGINE, UNKNOWN OR OTHER, SEAT BELTS
In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678952August 7, 2025
ENGINE
I was driving and my engine seized and my car is now undrivable. I immediately looked up recalls and see that there were several recalls and recalls surrounding the engine as well. I am told I now need a brand new engine and was referred to file a report as the issue experienced should not have been happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679107August 7, 2025
ENGINE, POWER TRAIN
Was traveling along Interstate 95 when the engine failed without any warning signs!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678706August 6, 2025
ENGINE
Engine stared clattering at the end of a 2 hour drive home. Engine died entering a round about 1-1/2 miles from home. It restarted and limped to my home. Arranged to have it towed to mechanic shop. They informed me there is issues with rod bearings and that Kia has a class action suite but Kia is telling me that my vin is not involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678626August 5, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Unknown... So whenever it gets hot in the summertime lately. My car has an issue starting sometimes it doesn't start and I've taken it in have the mechanic look at it. They can't figure out what's going on with that. They say that it's known issue that they've had and they told me to Bang on the relay inside my vehicle. And sometimes that starts up right away and other times it takes a little bit for my car to start. They could not figure out what was causing it and sometimes all of my lights on my dashboard light up my air bag, ABS, check engine. Those will light up and I think it's something to do with the electrical or the fuel system. I don't know, i've replaced parts on it and I'm still having the issue. I don't know what is going on. I've replaced some fuses and they've blown so that's why I'm thinking it's something to do with the electrical. My mechanic couldn't figure out what it was and he says he has had many kias have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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