Kia Sedona Complaints

2,536 consumer complaints on file.

#10744840July 29, 2015
SERVICE BRAKES
ABS LIGHT ON FRONT BRAKES ON DRIVERS SIDE NOT WORKING RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762620July 23, 2015
AIR BAGS
THE AIR BAG LIGHT CAM ON AND IS STILL ON. THIS AIR BAG NEEDS TO BE REPLACED....UPDATED 11/04/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734015July 14, 2015
AIR BAGS
THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732176July 6, 2015
POWER TRAIN, STEERING, UNKNOWN OR OTHER
ABOUT 18MO AFTER OWNING THE VAN WE STARTED TO HAVE ISSUES WITH SHIFTING FROM PARK TO OTHER GEARS. IT KEEPS GETTING WORSE AS TIME GOES ON. NOW I HAVE HAD TO REMOVE THE SHIFT NOB AND DEPRESS THE LINKAGE TO GET IT OUT OF AND INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730885June 29, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING AT 60 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. AS A RESULT, THE CONTACT HAD TO ABRUPTLY STOP AND CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730892June 29, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 KIA SEDONA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 09/03/15*LJ UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731063June 29, 2015
SUSPENSION
DRIVER SIDE LOWER CONTROL ARM BROKE DUE TO CORROSION. VEHICLE HAD INSPECTION VIA RECALL 13V550000 IN 03/2014. SPRAYED WITH COMPOUND. OBVIOUSLY IT SHOULD HAVE BEEN REPLACED, ONLY ONE WINTER SEASON AND NOW FAILURE OF COMPONENT. RH LOWER CONTROL ARM REQUIRES REPLACEMENT AS WELL DUE TO CORROSION, PER DEALER. RECALL 13V550000 IS NOT EFFECTIVE. I CAN PROVIDE PICTURES OF THE BROKEN LOWER CONTROL ARM UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731142June 29, 2015
SEATS, STEERING, ELECTRICAL SYSTEM
HAD TURNED ON THE AIR IN THE SEAT AND SMELLED A PLASTIC BURNING SMELL WHEN I PARKED MY CAR AND WENT IN MY HOUSE TO GET MY SWIMSUIT AND TOWEL AND RETURNED OUTSIDE SMOKE WAS ROLLING OUT OF THE CAR. THE CAR WAS ON FIRE AT THE DRIVERS SIDE SEAT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10730610June 26, 2015
ELECTRICAL SYSTEM
INTERMITTENT FAILURE TO START. DUE TO AN ELECTRICAL PROBLEM IN THE FUSE BOX (I PERSONALLY TALKED TO KIA WHO READ THE SERVICE BULLETIN TO ME) THE ANTI-THEFT SYSTEM LOCKS DOWN THE CAR RENDERING IT INOPERABLE. THE INTERNET IS LOADED WITH THIS SAME COMPLAINT EVEN TO THE POINT OF OFFERING A SOLUTION TO JUMP ACROSS THE ANTI-THEFT SYSTEM TO ELIMINATE THIS PROBLEM. IN TALKING TO KIA, THEY ACKNOWLEDGED THE PROBLEM BUT SAID THAT UNLESS THERE WAS A GOVERNMENT RECALL THEY WOULD DO NOTHING FOR IT. IT BOTHERS ME THAT THEY WON'T ACCEPT RESPONSIBILITY FOR THEIR DEFECT. IT BOTHERS ME MORE THAT MY WIFE COULD BE STRANDED SOMEWHERE BECAUSE HER CAR WOULDN'T START. DO I HAVE ANY OTHER RECOURSE SINCE IT IS NOW OUT OF WARRANTY AND KIA WOULD NOT EVEN LOOK AT IT UNLESS I COULD REPLICATE THE PROBLEM WHICH WAS IMPOSSIBLE SINCE IT IS INTERMITTENT. ...UPDATED 09/21/15 *BF UPDATED 10/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726287June 19, 2015
UNKNOWN OR OTHER
I HAVE HAD ISSUES WITH THE MANUAL SLIDING DOORS ON MY SEDONA. MANY TIMES THE DOORS WILL NOT LATCH AND LOCK SO IT'S VERY FRUSTRATING. I DO NOT FEEL SAFE WITH MY KIDS IN THE BACK BECAUSE I'M AFRAID THE DOORS ARE NOT LOCKED PROPERLY. ALSO DURING THE WINTER THE MANUAL SLIDING DOORS ARE FROZEN SHUT AND IT'S BEEN LIKE THAT FROM THE DAY O PURCHASED THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725112June 13, 2015
UNKNOWN OR OTHER
I WENT TO TAKE A FAMILY MEMBER OUT TO EAT GET THE PLACE OPEN THE DOOR AND NOW THE DOOR WILL NOT LATCH TO KEEP IT CLOSED TOOK IT TO THE KIA DEALER IN JAMESTOWN N.Y. AND WAS TOLD I NEED TO REPLACE THE LATCH AND TOLD THAT THE OTHER LATCH IS GOING BAD ALSO AND NEEDS TO BE REPLACED ASAP AT THE PRESENT TIME I HAVE TO STRAP MY DOOR CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724871June 12, 2015
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2003 KIA SEDONA. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED UNDER THE DRIVER SIDE DASHBOARD. THE CONTACT WAS ABLE TO CLEAR OUT THE SMOKE AND NOTICED THAT THE FUSE BOX CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10723259June 3, 2015
SUSPENSION, WHEELS
I WAS DRIVING WITH MY 3 YOUNG CHILDREN IN MY 2006 KIA SEDONA WHEN ANOTHER DRIVER PULLED OUT IN FRONT OF ME CAUSING ME TO APPLY THE BRAKES, AT WHICH TIME I LOST CONTROL OF THE VAN WHICH NEARLY ROLLED OVER. I LATER LEARNED THAT WHEN THE BRAKES WERE APPLIED, THE DRIVER'S SIDE LOWER CONTROL ARM COMPLETELY BROKE DUE TO RUST WHICH IS WHAT CAUSED ME TO LOSE CONTROL. THANKFULLY, THE VAN CAME TO A STOP BUT ONLY BECAUSE THE WHEEL BROKE AND BECAME LODGED. HAD THIS ACCIDENT HAPPENED ON THE FREEWAY, THERE WOULD HAVE BEEN SERIOUS INJURIES OR FATALITIES. CORROSION ON THE FRONT LOWER CONTROL ARM WAS PART OF A RECALL ISSUED IN NOVEMBER 2013. ON FEBRUARY 20, 2014 (BEFORE I OWNED THE VAN), THE VAN WAS TAKEN TO A KIA SERVICE CENTER FOR SERVICE RELATED TO THE RECALL. A RUSTPROOF COATING WAS APPLIED TO THE REAR CONTROL ARMS AND THE FRONT WERE VISUALLY INSPECTED AND DETERMINED TO BE FINE. JUST OVER A YEAR LATER THE PART DETERMINED TO BE "SAFE," BROKE FROM SIMPLY APPLYING THE BRAKES WHICH VERY EASILY COULD HAVE RESULTED IN DEVASTATING CONSEQUENCES. I CONTACTED KIA ON MAY 22, 2015. AS OF JUNE 3, 2015 (13 DAYS SINCE THE INCIDENT) I AM STILL AWAITING A RESPONSE FROM KIA AS TO WHAT CORRECTIVE ACTION THEY WILL TAKE. I FEAR FOR THE SAFETY OF MY FAMILY TO EVER DRIVE THIS VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723271June 3, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE REAR DRIVER SIDE POWER SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED OVER TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT COMPLETELY CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE FAILURE RECURRED ON ONE OTHER OCCASION WITH THE REAR PASSENGERS SIDE SLIDING DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722012May 28, 2015
SUSPENSION
THIS CAR HAS HAD PROBLEM AFTER PROBLEM WITH THE SUSPENSION SINCE IT WAS 4 YEARS OLD. IT DOES NOT FEEL SAFE TO DRIVE AT ALL. THE DEALERSHIPS REPEATEDLY TOLD ME THERE'S NOTHING WRONG WITH IT, BUT EVERY TIME SOMEONE GETS INTO IT, THEY ASK WHATS WRONG WITH IT. IT HAS FELT LIKE THE WHEELS ARE GOING TO FLY OFF AT ANY MOMENT. HERE'S A LIST OF TIME'S I'VE TAKEN THE CAR IN TO BE CHECKED OUT; OR HAD SERVICE DONE. 05/20/2010 SWAY BAR LINKS REPLACED STEERING/SUSPENSION CHECKED 03/15/2011 STEERING/SUSPENSION CHECKED 04/12/2012 SAFETY INSPECTION COMPLETED 09/11/2013 STEERING/SUSPENSION CHECKED 10/28/2013 MAINTENANCE INSPECTION COMPLETED 11/01/2013 VEHICLE SERVICED 03/24/2014 SAFETY INSPECTION COMPLETED 11/12/2014 STEERING/SUSPENSION CHECKED 03/11/2015 STEERING/SUSPENSION CHECKED SHOCK ABSORBER(S) REPLACED STRUT(S) REPLACED LOWER BALL JOINT(S) REPLACED REAR WHEEL BEARING(S)/HUB(S) REPLACED SWAY BAR LINK(S)/BUSHING(S) REPLACED APRIL 2015 BOTH COIL SPRINGS REPLACED APRIL 2015 ENTIRE REAR NUCKLE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722074May 28, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
WONT START OFF IGNITION SWITCH DEALER DONT KNOW WHAT IT MAY BE AND MY ESC LIGHT COME AND GOES AND CAR DONT WONT TO ACCELRATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721404May 26, 2015
ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS PROBLEMS WITH THE PASSENGER DOORS. RECENTLY IN MARCH THE LEFT PASSENGER DOOR CAME OPEN WHILE DRIVING WITH MY 7 YEAR OLD IN THAT SEAT. I HAD TO PULL OVER AND CLOSE THE DOOR BUT IT WOULDN'T STAY LATCHED AND ENDED UP TYING IT WITH A ROPE TO KEEP IT CLOSED. I TOOK IT TO THE DEALER AND CALLED KIA CUSTOMER SERVICE WHO FIXED THE CAR AND PAID FOR IT WITH THEIR GOOD WILL SERVICE. THIS WEEKEND THE SAME THING HAPPENED ON THE RIGHT SIDE PASSENGER DOOR. THIS MORNING I CALLED KIA CUSTOMER SERVICE AND THEY SAID THEY WOULD PAY FOR THE $93 PART BUT I HAD TO PAY FOR THE $300 LABOR CHARGE. I HAVE HAD NUMEROUS PROBLEMS WITH THE ELECTRICAL DOORS NOT SHUTTING IN THE PAST. I HAVE BEEN TOLD THE MOTOR IS TO SMALL FOR THE DOOR. I AM NOW CONCERNED BECAUSE THE DOORS ARE NOT LATCHING AND FLYING OPEN AT ANYTIME. MY CHILDREN'S SAFETY IS AT RISK. WHEN SPEAKING WITH STEVE AT KIA CUSTOMER SERVICE I ASKED TO BE CONTACTED WITH THE REGIONAL MANAGER AND WAS REFUSED. STEVE SPOKE TO THE REGIONAL MANAGER WHO SAID THEY WOULD PAY FOR THE PART BUT NOT THE LABOR AND COULDN'T GIVE ME ANY EXPLANATION AS TO WHY THE DOORS ARE NOT LATCHING AND HE WOULD NOT TAKE MY CALL. I DO NOT WANT TO HAVE TO WORRY ABOUT MY CHILDREN'S SAFETY AND THEY DO NOT FEEL SAFE RIDING IN THE CAR. I JUST WANT THE CAR TO OPERATE IN THE WAY IT IS INTENDED AND NOT HAVE THESE SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721079May 22, 2015
ELECTRICAL SYSTEM
CAR RANDOMLY LOCKS ITS UNLOCKED DOORS. THAT HAS BEEN GOING ON FOR 2 YEARS. IN JANUARY, THE SLIDING DOOR ON THE PASSENGER SIDE STOPPED COMPLETELY CLOSING WITHOUT MANUAL ASSISTANCE PUSHING IT CLOSED THE LAST FEW FRACTIONS OF AN INCH TO GET THE DOOR OPEN WARNING LIGHT TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716372May 14, 2015
ELECTRICAL SYSTEM
UPON RETURNING HOME AND PARKING MY VAN AFTER RUNNING AN ERRAND OF ABOUT 5 MILES, I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT, RAN TO GET A FIRE EXTINGUISHER, THE FIRE WAS PUT OUT WITHIN 60 (SIXTY) SECONDS AFTER SEEING THE SMOKE. REMOVING THE AIR CLEANER AND OTHER COMPONENTS, -- THE WIRE HARNESS ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT WAS FOUND CHARRED BY THE FIRE. NO IMMEDIATE REASON WAS FOUND FOR THIS INCIDENT TO OCCUR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10716134May 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG INDICATOR LIGHT IS ON, AND I'M TOLD BY KIA THAT THE WEIGHT SENSOR FOR ONE SEAT IS NOT FUNCTIONING, WHICH MEANS AIR BAGS WILL NOT DEPLOY. THIS IS A SUBSTANTIAL COST TO FIX OF APPROXIMATELY $1,600.00, HOWEVER, THIS LIGHT HAS BEEN ON FOR SOME TIME AND I FEEL THAT IT IS LIKELY A DEFECT IN THE SENSOR, ELECTRICAL COMPONENTS, OR AIR BAG THAT MAY BE IMPACTING OTHER KIA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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