Kia Sedona Complaints

2,536 consumer complaints on file.

#11197050April 17, 2019
AIR BAGS, STEERING
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11194948April 9, 2019
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON INTERSTATE 40 WEST WHEN NY WIFE & I SMELLED GAS COMING THROUGH THE AIR VENTS. AFTER GETTING TO GREENSBORO, NC, DISCOVERED THAT WE HAD A GAS LEAK IN IN FRONT FUEL ROD. AFTER CHECKING ONLINE I DISCOVERED THAT WE WERE NOT THE ONLY KIA SEDONA OWNERS THAT ARE HAVING THIS SAME ISSUE. THE FUEL ROD IS MADE OF PLASTIC AND IS UNDER PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193630April 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
CHECK BGD WARNING LIGHT CAME ON SCREEN WHILE TRAVELLING AT 40-45 MPH ON A STRAIGHT STRETCH OF CITY ROAD. CAR IMMEDIATELY SLOWED DOWN. LOST POWER BRAKES AND POWER STEERING. OTHER DASHBOARD LITES CAME ON - -CHECK ENGINE LIGHT,ETC. I BROUGHT VEHICLE TO STOP AND PLACED TRANSMISSION INTO PARK,. VEHICLE DID NOT RESTART AND THE TRANSMISSION WAS LOCKED..DEALER RETAINED VEHICLE FOR 28-30 DAYS AND WAS NOT ABLE TO REPAIR IT. DEALER SUBSEQUENTLY REPURCHASED THE VEHICLE FROM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193363April 2, 2019
ENGINE
TL* THE CONTACT OWNED A 2004 KIA SEDONA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE CONTACT MENTIONED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11192764March 31, 2019
STEERING
2019 KIA SEDONA WITH 2600 MILES ON IT, WHILE DRIVING THE CAR DOWN THE ROAD, IT HAS EXTREME ALIGNMENT ISSUES WANTING TO GO TO THE LEFT, ALMOST CAUSED 3 DIFFERENT ACCIDENTS PUTTING MY LIFE AND MY FAMILY'S LIFE IN DANGER. IN ORDER TO KEEP THE THE CAR GOING STRAIGHT, YOU REALLY HAVE TO HOLD THE STEERING WHEEL TIGHTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192645March 30, 2019
ELECTRICAL SYSTEM
A FEW MONTHS BACK I STARTED HAVING ISSUES WITH THE CHARGING SYSTEM. I WAS BEING TOLD IT WAS THE ALTERNATOR. I REPLACED THE ALTERNATOR TWICE AND BATTERY TWICE. MY VEHICLE IS NOW IN THE SHOP AND THEY ARE TELLING ME IT'S THE PCM COMPUTER. THEY GOT A PCM AND REPLACED IT CHARGED AND WORKED FINE RIGHT AFTER BUT THE NEXT DAY IT CONTINUED TO HAVE CHARGING ISSUES. THERE HAVING TO RE ORDER ANOTHER NEW PCM. THERE IS A MAJOR PROBLEM WITH MY CAR. WE ARE FIXING THE PROBLEMS THAT ARE SHOWING UP AS BEING WRONG AND IT IS NOT WORKING. THIS SHOULD BE A RECALL ISSUE.. THERE'S MORE GOING ON HERE. EXATREMLY UNHAPPY BEING THIS CAR IS ONLY 3 YEARS OLD (PROBLEM STARTED IN JANUARY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192536March 29, 2019
ELECTRICAL SYSTEM
MY MULTIMEDIA DISPLAY STOPPED PROJECTING. IT WOULDN'T ALLOW ME TO SEE THE BACKUP CAMERA WHEN IN REVERSE. RESTARTING DIDN'T FIX THE ISSUE AND IT WAS DIAGNOSED BY KIA AS A FAULTY SYSTEM. WARRANTY ONLY COVERED IT UNTIL 36,000 MILES AND I'M AT 44,000. IT'S UNSAFE TO NOT BE ABLE TO SEE BEHIND ME DUE TO THE LARGE STATURE OF MY VEHICLE. ALSO COULDN'T CONTROL BLUETOOTH OR PHONE CONNECTION TO ALLOW ME CONTACT TO SAFETY PERSONNEL UNLESS I WAS UNSAFE BY USING MY PHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192050March 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE VEHICLE IS IN DRIVE, ONCE BRAKES ARE APPLIED, IT RANDOMLY REFUSES TO MOVE INTO PARK. MUST KEEP FOOT ON BRAKE WHILE FIGHTING WITH VEHICLE TO TRY TO GET IT INTO PARK. THIS HAPPENS FREQUENTLY BUT RANDOMLY. IT WOULD BE EASY TO RUN OVER A PERSON OR OBJECT IN FRONT OF THE CAR WHILE FIGHTING THE CAR TO MOVE IT INTO PARK. THIS FAILURE ALSO HAPPENS WHILE IN PARK -- IT WILL RANDOMLY REFUSE TO MOVE INTO REVERSE. WITHOUT WARNING, FROM ONE TIME TO THE NEXT IT WORKS PROPERLY THEN LATER IN THE SAME DAY IT WILL NOT WORK PROPERLY -- SOMETIMES JUST MINUTES APART. IT HAS OCCURRED OVER THE LAST TWO DAYS AND IS ON-GOING TODAY. I NEARLY HIT THE CAR IN FRONT OF ME TODAY AT A GAS PUMP WHILE TRYING TO GET THE TRANSMISSION TO MOVE INTO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191609March 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BATTERY, BRAKE, AND ABS WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191318March 25, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH OF THE SLIDING DOORS ON MY 2016 KIA SEDONA DO NOT CLOSE COMPLETELY WHEN USED IN AUTOMATIC MODE. THEY DO NOT LATCH PROPERLY AND THE "DOOR OPEN" LIGHT AS WELL AS ALL INTERIOR LIGHTS REMAINS ON. I HAVE TO PHYSICALLY PUSH THE DOOR SHUT IN ORDER FOR IT TO LATCH. THE DOOR ALSO MAKES A LOUD NOISE WHEN ATTEMPTING TO CLOSE. THIS OCCURS WHEN STATIONARY AND ON ANY TYPE OF GROUND (FLAT, HILL, ETC) ONE DOOR WAS REPAIRED BY THE DEALER BUT THE SECOND DOOR STARTED HAVING THIS ISSUE AFTER THE WARRANTY EXPIRED, UNFORTUNATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191376March 25, 2019
UNKNOWN OR OTHER
MY KIA SEDONA STARTS WHEN IT WANTS TO. I HAVE POWER TO THE DASH LIGHTS, RADIO, AND OTHER ELECTRONICS. THE COMPANY HAS KNOWN ABOUT THIS ISSUE SINCE THE 2002 VERSION AND WITH HIGH MILES. IT HAS TO DEAL WITH THE "AN ISSUE WITH THE FACTORY VEHICLE IMMOBILIZER CONTROL MODULE CAN CAUSE THE VEHICLE TO THINK IT IS BEING STOLEN. THIS WILL IMMEDIATELY DISALLOW THE VEHICLE FROM STARTING.". WHILE THIS IS GOOD MOST OF THE TIME, IT ISN'T GOOD SINCE IT DOESN'T SET OFF THE "ENGINE LIGHT" SO MECHANICS CAN READ THE COMPUTER. I HAVE BEEN WITHOUT MY VEHICLE FOR A MONTH AND MISSED NUMEROUS DAYS OF WORK DUE TO THIS ISSUE. THE MECHANICS THAT ATTEMPT TO WORK ON MY VEHICLE, CAN NOT GET IT TO DUPLICATE THE "NOT STARTING", IT WILL START EVERY TIME FOR THEM. MAKING ME FEEL LIKE AN IDIOT. THIS PROBLEM HAS BEEN GOING ON FOR TWO MONTHS AND IT DRAINING MY FINANCES. I DID SOME RESEARCH OF MY OWN AND DISCOVERED THAT ON WWW.REPAIRPAL.COM HAS MANY WHO HAVE THE SAME ISSUES. KIA WANTS ME TO TAKE THE VEHICLE TO THE NEAREST KIA DEALER TO HAVE IT CHECKED OUT. THE NEAREST DEALER IS 6 HRS AWAY AND THERE IS NO GUARANTEE THAT IT WOULD MAKE IT THERE. I COULDN'T EVEN DRIVE IT 2 HRS WITH OUT AN ISSUE. I FEEL SINCE THEY KNEW THERE WAS AN ONGOING ISSUE WITH THIS MODULE ON THIS VEHICLE, THEY SHOULD HAVE TO REPLACE IT AND MAKE COMPENSATION FOR THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186702March 14, 2019
SERVICE BRAKES, WHEELS
THE FRONT BRAKE CALIPER MOUNTING BRACKETS BOLTS LOOSEN AND FALL OUT CAUSING CALIPER FAILURE. THIS ALSO CAUSE THE CALIPER TO BECOME LOOSE AND SCRUB THE INSIDE OF THE RIM WHICH IN TURN DAMAGES BOTH THE CALIPER AND THE RIM. THIS HAPPENS WHILE IN MOTION BOTH ON HIGHWAYS AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184273March 5, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR PASSENGER-SIDE DOORS DO NOT OPERATE PROPERLY. WILL NOT OPEN WITH "KEY FOB", BUT SOMETIMES WILL MANUALLY. IF OPEN, MAY OR MAY NOT CLOSE WITH FOB, AND EXTREMELY DIFFICULT TO CLOSE MANUALLY. ALSO, WILL OPEN THEMSELVES EVEN WHEN THE VEHICLE IS LOCKED. IN THIS PARTICULAR EXPERIENCE, VEHICLE WAS PARKED AT HOME. DOORS HAD BEEN LOCKED AND CHECKED BY VISUAL INSPECTION DUE TO HAVING THIS HAPPEN PREVIOUSLY MANY TIMES. CONCERN IS THAT DOORS COULD OPEN WHILE DRIVING, EXPOSING PASSENGERS TO POSSIBLE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183894March 4, 2019
SUSPENSION
REAR CONTROL ARMS CORROSION. STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183357March 1, 2019
ENGINE
WAS DRIVING AT A LOW SPEED 25 MPH UP A SLIGHT HILL AND THE CAR BEGAN TO SPUTTER AND LOOSE POWER THEN COMPLETELY STALLED, WHEN I TRIED TO RESTART IT WOULDN'T TURN OVER JUST CRANK HAD IT TOWED TO THE KIA DEALER WHERE THEY INFORMED ME THE MOTOR HAD SEIZED UP AND WOULD NEED REPLACED AT A COST OF 7,000$ THEY DIDN'T KNOW WHY THE VEHICLE HAS 82,000 MILES WAS COMPLETELY FULL OF OIL WITH NO ABNORMALITIES AND A HALF TANK OF GAS THERE WERE NO WARNING LIGHTS IN AND NO ISSUES WITH THE VEHICLE PRIOR TO THIS EPISODE SINCE I WAS THE SECOND OWNER, BOUGHT IT USED THE POWER TRAIN WARRANTY WASN'T IN EFFECT THEY HAVE NO EXLAINATION FOR WHY IT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183514March 1, 2019
AIR BAGS, SEATS
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183515March 1, 2019
AIR BAGS, SEATS
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181342February 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND ESC OFF LIGHT CAME ON LAST WEEK AND SINCE I HAVE HAD NO ABS OR STABILITY CONTROL. CAUSED ME TO SPIN OUT ON ICY INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179990February 14, 2019
ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT HEADLIGHTS AND TAIL LIGHTS ALL GO OUT FOR A MINUTE AND THEN THEY COME BACK ON. THIS COULD HAPPEN 1-3 TIMES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179991February 14, 2019
ELECTRICAL SYSTEM
EVERY ONCE IN A WHILE THE LEFT TURN SIGNAL WILL NOT WORK. YOU MOVE THE STEERING WHEEL LEFT AND RIGHT LIGKE YOU ARE TURNING AND IT WILL WORK. OR HEADLIGHTS WILL GO OUT WHEN YOU TURN ON YOUR LEFT TURN SIGNAL AT NIGHT TIME AND WHEN THE TURN SIGNAL GOES OFF THE HEADLIGHTS AND TAIL LIGHTS WILL COME BACK ON. VERY HIGHLY UNSAFE WHILE DRIVING. ALSO WHEN DRIVING AT NIGHT THE HEADLIGHTS ARE VERY DIM. THEY DO NOT SHINE OUT FAR ENOUGH EXSPECIALLY AT HIGHWAY SPEEDS. THEY ARE POINTING DOWN TO EARLY. TRIED ADJUSTING NO HELP. ALSO TRIED LES HEADLIGHTS HELPED A LITTLE BUT NOTHING TO REALLY SATISFY THE SAFETY OF MY FAMILY WHILE TRAVELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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