Kia Sedona Complaints

2,536 consumer complaints on file.

#11586997May 4, 2024
ENGINE
I was driving my 2017 Sedona and without any indication or check engine light, the motor started to make a loud knock and it ultimately seized up. Leaving me stranded. I have the oil changed per guidelines. There was no warning, no indication that the engine was going to spontaneously seize up. I was on a busy highway and was barely able to get to shoulder. I started to research this issue and found that this is a well known defect in the 3.3L lambda 2. Why isn’t something being done about this? Completely unsafe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585987April 29, 2024
ENGINE
The vehicle suddenly and without warning lost all power on an interstate. Could not accelerate past 20mph, with my wife and kids in the car. We were stuck on the side of the road, going only 20mph in a 65mph area. The check engine light came on. Upon further investigation, the vehicle suddenly burned up all oil inside the engine. We put 5.5 quarts in, and it took every bit of it. There was barely any in the engine. We were about due for an oil change, but not grossly overdue. This is an extreme safety risk as there is no warning and no explanation for why the engine suddenly is without oil. We could have EASILY killed the engine if we had driven it any further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585775April 29, 2024
AIR BAGS
My airbag light went on, without it having been deployed at all. I took it to the dealership and they said there was a problem with the circuitry in which they couldn't guarantee that it would deploy in a possible accident. I also noticed that there is a recall out for some vehicles of my same make/model/year with an airbag recall out that mentions this same exact problem, except that my vehicle VIN number doesn't come up as it being a problem, so the dealership will not fix the problem unless I pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585939April 29, 2024
ENGINE
Engine crankshaft failure suddenly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585349April 26, 2024
ENGINE
Unknown.. it’s currently in the shop and not repairable with 119k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585352April 26, 2024
ENGINE, ELECTRICAL SYSTEM
July 2021 family of 6 driving on vacation. 3 hours from home car started losing power. Dash lights were coming on and no lights were on at anytime before this. Vehicle had 68,000 miles at the time. Lost power would not accelerate for several minutes and car started smoking under the hood. Coolant was spraying everywhere. Family stuck on side of highway in middle of Pennsylvania and no exit for 15 miles. Had to walk to an unknown home to ask them to fill several bottles of water. Put water in the car. It would run about 5 minutes and overheat again. Finally got to a rest stop. Took to O'Reilly auto parts where we had new thermostat, coolant and fluid and other minor parts installed spending about $700. Drove 15 minutes car broke down again overheating. Trucker mechanic stopped to help but no luck. This was on a Sunday where everything was closed. We could not get a ride or a rental. Continued driving about 3 minutes at a time and constantly adding fluids made it to a hotel. Had to store the van for the week at the hotel. They agreed to keep it while we rented a van and went to Virginia beach. Van had to be towed home. Took to a garage near home where the mechanic said the heads needed replaced. Replaced head gaskets, head bolts. New thermostat, spark plugs, heli coil, coolant,oil and labor. They gave us a discounted rate of $2087.00. Drove home worked for few days and needed towed. Broke down again overheating on a main 3 lane busy road near home. This time repair shop said it would need a while new engine. While we paid $700 in parts on way to vacation. Had $1200 in car rental fees. $2100 in head gaskets shop repair fees. $600 in towing fees. And they were wanting $6000 for a new engine. I sat the van in my driveway for months paying the payments and eventually had to voluntarily repo at 70K miles. Car had 1 owner before us and car was regularly serviced. We had free service and oil for the first year we owned. Now being sued for the balance. Help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585532April 26, 2024
ENGINE
According to the my local Kia dealer, the head gasket is blown. There was no warning indicators. It was driving perfect until suddenly the engine temperature spiked and I immediately had it towed to the dealer in which they want $13,000 to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584547April 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the high-pressure fuel regulator was faulty and needed to be replaced. The high-pressure fuel regulator was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582919April 14, 2024
STRUCTURE:BODY
The paint on our white Kia Sedona is starting to flake off exposing the body underneath. Currently it is effecting the front edge of the hood and a much larger area is just under the rear windscreen. The paint in that area is blistering and delaminating at a rather rapid pace. At this point this vehicle is just over 9 years old. This latent defect is going to greatly devalue this vehicle and make it difficult to sell in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582848April 14, 2024
SEAT BELTS
Passenger side seat belt don’t want to click in contacted don franklin kia and they stated they couldn’t fix it until there was a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582474April 11, 2024
ENGINE
Engine seized without warning. Oil was empty, no warning light or any indication at all, just died. Lost all power in middle of traffic, couldn’t steer or control the car. Luckily managed to direct into someone’s driveway, but was left half blocking the road until tow truck came
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581951April 9, 2024
ENGINE
Engine failure at 155,540 miles. Presented a knocking sound. When evaluated by the dealership, metal fragments were present at the oil pan, indicating internal breakage. The driver was traveling on a highway when noticed the knocking, the engine could have ceased and locked during the trip, putting occupants at severe risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581866April 9, 2024
ENGINE
The contact owns a 2015 Kia Sedona. The contact stated while driving 50 MPH, the vehicle stalled. There were no warning lights illuminated. The contact added oil to the vehicle and the vehicle was able to be restarted, but the contact immediately observed a loud knocking sound coming from the engine compartment. The vehicle was towed to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581645April 8, 2024
ENGINE
While driving down the highway we noticed the rpm’s were getting high while accelerating. There were no warning indicators on the dash and the car recently passed state emissions. By the time we could safely pull over there was a knocking sound from the engine. We checked the oil and could not get a reading. We added oil but it was too late, the engine has severe damage. The entire time there were no warning lights or other indications that anything was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581467April 6, 2024
UNKNOWN OR OTHER
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581152April 4, 2024
ENGINE
Head bolts pulled out of block causing head gasket to fail needing engine replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580701April 2, 2024
TIRES:TREAD/BELT
Tire separation on all 4 tires. Cooper Adventure Tour 235/65R17 M+S. DOT U981 1NN 5121 H07R
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580407April 1, 2024
ENGINE
On 25 March 2024, my wife was driving our 2016 Kia Sedona with my two children. Without warning, the engine stopped, the vehicle jolted to a halt, and my wife was left stranded in the middle of the road with no ability to pull the vehicle onto the shoulder. She was only traveling about 15 miles per hour at the time and no one was no crash or injuries, but at higher speeds this could have been disastrous. We had the vehicle towed to a Kia dealership, and after performing diagnostics and inspecting the vehicle, we were told that the engine "seized" and that they were unable to provide a more detailed explanation. They also said that it could take months to replace the engine (a $10,000 plus repair) and that our only immediate recourse was to buy a new vehicle. For additional context, the vehicle has about 150,000 miles on it, we have kept up with all recommended maintenance and oil changes, and there were no warning lights, check engine lights, or low oil lights present. We had also had the vehicle inspected as part of a recent oil change, and a mechanic ran diagnostics and changed some of the necessary fluids. In summary, the vehicle was in good shape, well maintained, and there was no warning for the sudden engine failure that could have been catastrophic at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580142March 29, 2024
POWER TRAIN
Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579461March 26, 2024
ENGINE
The contact owns a 2017 Kia Sedona. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound and shuddered before stalling. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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