Kia Rondo Complaints

297 consumer complaints on file.

#10307957February 9, 2010
SEAT BELTS
I HAVE A 2007 KIA RONDO WITH A THIRD SEAT. WHEN NOT BEING USED, A PERSON BELTED IN, THE CENTER SEAT BELT IN THE LAST ROW, CAN FALL BETWEEN THE 2 REAR SEATS. THERE ISN'T ENOUGH ROOM TO EASILY RETURN THE SEAT BELT TO THE USABLE LOCATION. WHEN THE SEATS ARE MOVED ENOUGH TO MOVE THE SEAT BELT TO A USABLE LOCATION THE PLASTIC PART OF THE BELT LATCH BREAKS AND RENDERS THE SEAT BELT UNUSABLE. THE MANUFACTURER SAID THAT IT IS THE CONSUMERS RESPONSIBILITY TO REPAIR THE DEFECT EVEN THOUGH THE CAR IS STILL UNDER THE FACTORY WARRANTY. I WILL PAY TO HAVE THE SEAT BELT REPAIRED TOMORROW BUT I'M STILL CONCERNED THAT IT WILL HAPPEN WHILE I HAVE MY GRANDCHILDREN USING THE SEAT. IF IT DOES THEN THEY WILL BE UNPROTECTED IN CASE OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303275January 29, 2010
AIR BAGS
SINGLE-CAR ACCIDENT; ROLLOVER, 2008 KIA RONDO DECLARED A TOTAL LOSS BY INSURANCE CO.; SAFETY FEATURES INCLUDED ELECTRONIC STABILITY CONTROL; 6 AIRBAGS INCLUDING SIDE/HEAD CURTAIN AND NOT ONE DEPLOYED - I SUFFER FROM APPROX 6" LESION WITH PARTIAL SKULL SHOWING (16 STAPLES) TO LEFT SIDE OF HEAD FROM THE SIDEROOF SLAMMED INTO ME; I WAS WEARING A SEATBELT AND IT SAVED MY LIFE - GLASS EXPLODED EVERYWHERE, I HAVE SEVERE WHIPLASH AND CONCUSSION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10299831January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE 2008 KIA RONDO EX. IT JERKS WHEN THE TRANSMISSION SHIFTS FROM 2ND GEAR TO 3RD GEAR. DURING THE SHIFT, THE VEHICLES SUDDENLY PULLS BACK (FEELS LIKE THE BRAKE WAS SUDDENLY PUSHED) AND THEN ACCELERATES. THIS HAS BEEN A CONCERN FOR ME AS IT MAY LEAD INTO ACCIDENT, ESPECIALLY IN THE WINTER WHEN ROADS ARE SLIPPERY. SOMETIMES EVERYTHING SEEMS WELL. THE PROBLEM IS INTERMITTENT WITH JERK EFFECT LOW TO HIGH. I HAVE ALREADY REPORTED THREE TIMES ABOUT IT WITH THE KIA DEALER BUT THEY SAID THAT THEY HAVE NOT FOUND ANY PROBLEM AND INSISTED THAT NOTHING WAS WRONG. I DON'T KNOW WHAT I CAN DO TO HAVE THEM LOOK AT THIS ISSUE SERIOUSLY. THEY DON'T SEEM TO WANT TO DO ANYTHING ABOUT IT AND I GUESS THEY WON'T DO ANYTHING UNTIL A FEW PEOPLE REALLY GET INTO TROUBLE. THAT'S WHY I WANTED TO REPORT IT HERE AS A SAFETY PROBLEM WITH KIA RONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294251December 2, 2009
STEERING
KIA RONDO YEAR 07 POWER STEERING FREEZES IN WET WEATHER DUE TO MOISTURE SPRAYING ON THE POWER STEERING BELT CAUSING SLIPPAGE. MANUFACTURER HAS IDENTIFIED THE PROBLEM VERBALLY, BUT REFUSES TO CORRECT OR DOCUMENT THE PROBLEM IN WRITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293119November 21, 2009
AIR BAGS
REAR ENDED ANOTHER CAR AT 35 MPH AND AIR BAGS DID NOT GO OFF. THE SEAT BELT NEVER CAUGHT EITHER THROWING DRIVER INTO STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10289391October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MALFUNCTIONING TRANSMISSION SOLENOID THAT THE KIA FACTORY REP TOLD US "WHEN IT FAILS, THE TRANSMISSION WILL GO INTO SAFE MODE AND YOU CAN BRING IT BACK". MY CONCERN IS WHAT HAPPENS WHEN (FACTORY REP WORD, NOT MINE) IT FAILS, WHAT IS GOING TO HAPPEN IF MY WIFE IS DOING 65MPH ON THE INTERSTATE. THE SOLENOID EMITS A VERY LOUD BUZZ THAT CAN BE HEARD FOR SEVERAL HUNDRED FEET THAT WAS NOT THERE WHEN WE TEST DROVE THE CAR, AND IT WAS NOT THERE FOR ABOUT THE FIRST THREE WEEKS WE OWNED IT. IT STARTED AS AN OCCASIONAL BUZZ, AND IS NOW THERE AT ALL TIMES WHEN THE TRANSMISSION IS IN GEAR. IT APPEARS TO BE A KNOWN PROBLEM BECAUSE WHEN WE TOOK IT IN, A MECHANIC CAME OUT AND SAID HE KNEW WHAT THE PROBLEM WAS. THE SERVICE MANAGER IMMEDIATELY TOLD ME I COULD TALK TO THE FACTORY REP ABOUT IT. THE FACTORY REP HAD NO ANSWER WHEN I ASKED WHY IT STARTED ONLY AFTER SEVERAL WEEKS, NOR DID HE HAVE ANY ANSWER ABOUT WHAT HAPPENS WITH A HIGH-SPEED FAILURE. A COMPLAINT TO KIA CUSTOMER SERVICE LED THEM TO ASK THE FACTORY REP ABOUT IT, AND HE TOLD THEM THEY DO IT A FIRST START. OURS IS ALL THE TIME, AND I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY WHEN (NOT IF) IT FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289397October 22, 2009
ELECTRICAL SYSTEM
WATER/MUD GETS INTO ENGINE COMPARTMENT DURING HEAVY RAIN. A DAY AFTER DRIVING IN HEAVY RAIN, I OPENED THE HOOD, AND THE RIGHT (PASSENGER) SIDE OF THE ENGINE COMPARTMENT WAS COVERED WITH A LAYER OF MUD. THIS INCLUDED THE ENGINE, WIRING, AND MOST ELECTRICAL COMPONENTS. I HAVE NEVER, IN 37 YEARS AND NEARLY ONE MILLION MILES OF DRIVING, HAD THIS SORT OF INTRUSION INTO THE ENGINE COMPARTMENT OF ANY VEHICLE I HAVE OWNED. OUR FEAR IS NOT ONLY THE POSSIBILITY OF AN ELECTRICAL FIRE, BUT OF THE SLOW FAILURE OF ELECTRICAL COMPONENTS, CAUSING SERIOUS PROBLEMS, INCLUDING FIRE, IN THE FUTURE. THE KIA DEALERSHIP TOLD ME TO TALK TO THE FACTORY REP, WHICH I DID ON OR ABOUT 7/30/09. THE REPS REPLY WAS A STANDARD 'DON'T WORRY ABOUT'. HE SAID ALL SHIELDS WHERE IN PLACE, AND HE WOULD HAVE THE SERVICE DEPT CLEAN IT UP FOR ME AND APPLY A HEAVY COAT OF SILICONE SPRAY TO THE ENGINE COMPARTMENT. I SEE THIS AS A BAND-AID TO A POTENTIALLY SERIOUS FIRE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286863October 9, 2009
FUEL SYSTEM, GASOLINE
RESPONDING TO RECALL SUMMARY ON LINE . I CALLED KIA MOTORS TOLD THEM MY 2009 RONDO WAS LISTED WITH A RECALL . I GAVE THEM MY VIN # THEY LOOKUP ON THEIR SYSTEM . AND TOLD ME THERE WAS NO RECALL ON MY CAR. SO THERE NOTHING THEY DO . PLEASE HELP FIND OUT IF I'M STILL ABLE TO GET THIS RECALL SERVICE THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281450August 23, 2009
ENGINE AND ENGINE COOLING
2007 KIA RONDO - ENGINE PULLEY FAILURE. HAD STARTED CAR, AND WAS LEAVING A PARKING LOT CROSSING 3 LANES OF TRAFFIC AND HAD NO STEERING CONTROL. VEHICLE HAS BEEN ASSESSED AND IS CURRENTLY IN REPAIR WAITING FOR A PART. HAD I BEEN ON A FREEWAY, OVERPASS, ETC., ESPECIALLY WITH MY CHILDREN IN THE VEHICLE, THIS COULD HAVE BEEN CATASTROPHIC. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280682August 17, 2009
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2007 KIA RONDO. THERE IS A CRACK ON THE FRONT WINDSHIELD OF THE VEHICLE. IT APPEARS TO BE THE EXACT SHAPE OF THE VEHICLE DEFROSTER ON THE DASHBOARD. THE CRACK STARTED ON THE BOTTOM HALF OF THE PASSENGER SIDE AND WITHIN SIX MONTHS IT HAD EXPANDED TO THE DRIVER SIDE. THE CRACK GOES ALONG THE FRONT BOTTOM OF THE VEHICLE WINDSHIELD. THE OWNERS ARE CONCERNED IT MAY BREAK OR WATER MAY LEAK THROUGH. THEY STATED THAT THERE HAS BEEN NO SORT OF INCIDENT THAT MAY HAVE STARTED THE CRACK AND BELIEVE IT IS A MANUFACTURE DEFECT. THE VEHICLE HAS BEEN TO THE DEALERSHIP PREVIOUSLY BUT THE MECHANIC STATED THAT THE DEALERSHIP WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 21,000. UPDATED 03/12/10. *LJ UPDATED 09/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280465August 14, 2009
ELECTRONIC STABILITY CONTROL (ESC)
MY 2007 KIA RONDO HAS FOR THE FOURTH TIME SINCE THE END OF JUNE SLAMMED ON THE BRAKES WITH NO WARNING. IT HAS BEEN TO THE DEALER FOR REPAIR THREE TIMES AND IT IS STILL NOT SAFE TO DRIVE. IF A TRUCK HAD BEEN BEHIND THE CAR WHEN THE BRAKES SLAMMED ON WE WOULD HAVE BEEN KILLED. I CAN NO LONGER DRIVE THIS CAR ON THE INTERSTATE FOR FEAR OF GETTING KILLED. THIS IS MY THIRD COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278052July 23, 2009
EXTERIOR LIGHTING
HEADLIGHTS SHINE AT A SHORT ANGLE DOWN TO THE ROAD WITH A DISTINCT HORIZON LINE CAUSING A VERY SHORT VISIBILITY DISTANCE FOR NIGHT DRIVING. THE ISSUE IS NOT AS BAD IN CITY DRIVING WHERE THERE IS AMBIENT LIGHT OR STREET LIGHTS, BUT IN THE COUNTRY, IT IS DANGEROUS WITH HILLS, CURVES, AND CREATURES OF THE NIGHT. DRIVING WITH LIGHTS ON HIGH-BEAM HELPS, BUT INTERFERES WITH VISIBILITY OF ON-COMING DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278081July 23, 2009
AIR BAGS
AIRBAG AND PASSENGER SEATBELT WARNING LIGHTS REMAIN ON AT ALL TIMES. THE CAR HAS BEEN IN FOR SERVICE SEVERAL TIMES, BUT THE PROBLEM HAS NOT BEEN CORRECTED. THE WARNING LIGHTS ARE ONLY A MINOR NUISANCE, BUT I WAS TOLD THAT WHEN THE LIGHT IS ON, THE AIRBAG IS INOPERABLE AND WOULD NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278076July 23, 2009
STEERING
SEVERE VIBRATION AND SHAKING FELT IN STEERING WHEEL AND SEAT WHILE DRIVING AT SPEED OVER 50 MPH. DEALERSHIP HAS BALANCED WHEELS, RESURFACED ROTORS, WORKED ON BRAKES, AND IS STILL UNABLE TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276737July 14, 2009
ELECTRONIC STABILITY CONTROL (ESC)
THERE WAS A RECALL ON MY KIA RONDO FOR THE ESC SAFETY. I TOOK MY CAR TO THE DEALER 3 TIMES TO HAVE THEM REPAIR IT. EVERY TIME THEY SAID THAT IT WAS FIXED AND THEY EVEN TEST DROVE IT FOR A HOUR AND THE LIGHT NEVER CAME ON FOR THEM. THEN EVERY TIME MY DAD AND MY FINANCE WOULD BRING IT TO ME, I WOULD DRIVE IT HOME FROM WORK AND THE LIGHT WOULD COME ON. I THEN WENT OUT AFTER DINNER TO SEE IF IT WOULD COME ON AND IT DID. I ALSO HAD IT FOR THE WEEKEND OUT AND EVERY TIME I DROVE IT THE LIGHT WOULD COME ON. EVERY TIME I WOULD SHOW MY FINANCE THE LIGHT BEING ON BECAUSE I WANTED SOMEONE ELSE TO SEE IT. THE DEALER TOOK A PART FROM ANOTHER VEHICLE AND REPLACED MINE BECAUSE THEY DID NOT HAVE ANY PARTS BECAUSE THEY WERE SPENT THE WRONG ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276145July 8, 2009
TIRES, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
HELLO, I HAVE A 2007 KIA RONDO LX 4 CYLINDER. FROM THE DAY OF THE PURCHASE THE RIGHT FRONT TIRE SOMETIMES MAKES NOISES AND DURING THE RAIN THE NOISE IS MORE APPARENT. I TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR THIS REASON AND THEY COULD NOT FIGURE OUT WHAT THE ISSUE WAS. ALSO ONCE THE ESC LIGHT WAS BLINKING AND I TOOK THE CAR TO THE DEALER AGAIN AND THEY WERE UNABLE TO FIND THE PROBLEM. THE ESC SENSOR IS GOING TO BE REPLACED NEXT WEEK. WHAT CONCERNS ME IS THAT I WAS INFORMED THAT THE BRAKE LIGHTS MAY NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. LAST YEAR MY CAR WAS HIT FROM THE BACK TWICE WHILE IT WAS AT A STOP POSITION. IN THE SECOND ACCIDENT IT WAS A HIT AND RUN, I WAS IN A TRAFFIC ON A HIGHWAY AND THE OTHER DRIVER HIT MY CAR FROM THE BACK. HE SCREAMED FROM HIS WINDOW "CHECK YOUR LIGHTS", NOW I UNDERSTAND THAT THIS ACCIDENT COULD HAVE BEEN THE RESULT OF THE BRAKE LIGHTS NOT WORKING CAUSING ANOTHER VEHICLE TO HIT ME. I WAS NOT ABLE TO FIND THE DRIVER AND WAS FORCED TO PAY FOR THE REPAIRS MYSELF. IT COST ME $1235.30, OUT OF WHICH $190.25 WAS USED TO ORDER A BACK BUMPER AND $10.68 FOR SIDE BRACKET AND $19.37 FOR RIGHT GUARD BRACKET AND I PAID TO THE ZOOM AUTO BODY SHOP(LOCATED AT 240 N. HILL AVENUE, PASADENA, CA 91106) $915.11. THE FIRST ACCIDENT WAS SIMILAR AND NOW I AM WONDERING WHETHER MY VEHICLE'S NON-FUNCTIONING BRAKE LIGHT COULD HAVE BEEN THE CAUSE AS WELL. THAT ACCIDENT COST ME $2461, LUCKY THE OTHER VEHICLE'S OWNER'S INSURANCE PAID FOR THAT. BOTH CASES ARE STILL OPEN. I WAS TOLD TO CONTACT YOU, HOPEFULLY, YOU CAN ASSIST ME SOMEHOW. THANK YOU FOR YOUR TIME. *TR UPDATED 02/04/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10275831July 6, 2009
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
AFTER 2 REPAIRS AT KIA DEALERS MY KIA RONDO HAS AGAIN SLAMMED ON THE BRAKES WITH NO WARNING AT ALL THIS IS THE THIRD TIME THIS HAS HAPPENED AND AT 65 MPH IT IS QUITE AN EXPERIENCE. I CAN NOT BELIEVE WE HAVE NOT BEEN REAR ENDED BY THE OTHER CARS ON THE ROAD. I HAVE EXPLAINED TO TWO KIA SERVICE DEPARTMENTS WHAT HAS HAPPENED BUT IN BOTH INSTANCES THEY INSTALLED A TAIL LIGHT SWITCH AND CLAIMED THAT WOULD SOLVE THE PROBLEM. I AM NOW AFRAID TO DRIVE THIS CAR AGAIN. AT THE PRESENT TIME THE DEALER IS ORDERING A NEW PART BUT CAN ONLY HOPE THEY KNOW WHAT THEY ARE DOING THIS TIME. PLEASE SOMEHOW ALERT ALL KIA OWNERS OF THIS PROBLEM WHICH BY DOING MAY SAVE INJURIES OR A LIFE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275283June 29, 2009
ELECTRONIC STABILITY CONTROL (ESC)
ON FREEWAY CAR SUDDENLY LURCHED,FELT LIKE THE BRAKES WENT ON AND ENGINE DIED. TOOK CAR TO NY DEALER WHO SAID THERE WAS A RECALL ON A PART AND THEY INSTALLED THE PART. DRIVING BACK TO FLORIDA THE SAME THING HAPPENED ABOUT 800 MILES LATER. CALLED MY VENICE DEALER WHO SAID THAT HE HAS HAD ABOUT FORTY CALLS ABOUT THIS RECALL PART BUT DOES NOT HAVE ANY OF THE PARTS AND SAID THAT THE DEALER IN NY PROBABLY PUT IN AN OLD OR USED PART. CALLED KIA SERVICE NUMBER AND COULD NOT GET ANY ANSWERS THERE ABOUT PARTS OR HELP. DEALER IS PUTTING ME FIRST ON THE LIST FOR A REPAIR. WHAT IS THE MOST FRUSTRATING IS THE FACT THAT THE RECALL NOTICE STATES THAT THIS PART MAY PUT YOU AT RISK OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275061June 26, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V130000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) AND IMMEDIATELY CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT. THE DEALER DID NOT SCHEDULE AN APPOINTMENT NOR PROVIDE ANY ASSISTANCE. THE VEHICLE HAS BEGUN TO EXPERIENCE THE FAILURES MENTIONED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST AS WELL. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274086June 17, 2009
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
2007 KIA RONDO ENGINE STALLS FOR NO REASON EVER SINCE I HAVE GOTTEN THIS CAR THE ENGINE HAS STALL ON A NUMBER OF TIMES WHEN AT A STOP SIGN OR STOP LIGHT FOR NO REASON WHAT SO EVER. AS THE CAR IS ABOUT TO TAKE OFF FROM STOP THE ENGINE STALL OUT. I HAVE TAKEN IT IN ON A NUMBER OF TIMES FOR THIS AND THEY TELL ME THE CHECK ENGINE LIGHT SHOULD COME ON WITH ANY STALL OF THE ENGINE. NO CHECK ENGINE LIGHT HAS EVER COME ON! THIS HAS HAPPENED EVER SINCE THEY REPLACE THE TRANSMISSION AFTER 3000 MILES WHEN WE GOT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rondo