Kia Optima Complaints

7,843 consumer complaints on file.

#11270083October 21, 2019
UNKNOWN OR OTHER
THE CAR WHEN PARKED AND OFF TURNED ON WHEN LOCKING DOOR. LATER CAR SHUT OFF ON FREEWAY DRIVING 70 MPH AND AFTER A SHORT MOMENT TURNED BACK ON LOST ALL CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269565October 19, 2019
ENGINE
MAY-2018 MY CAR WAS MAKING A KNOCKING SOUND, & I CALLED THE VALLEY KIA DEALER. THE SERVICE DEPARTMENT SAID (THE CAR HAS NO RECALL, & NO WARENTY) 10-2019... I CALLED THE SALESMAN WHERE I BOUGHT THE KIA. FRANK WONG SAID YES I HAD WARRANTY, BUT EXPIRED 11-2018... I COULD OF GOT MY CAR FIXED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269497October 19, 2019
STEERING
THERE IS A PROBLEM WITH THE STEERING. MAKING A CLICKING WHEN TURNING THE WHEEL FROM LEFT TO RIGHT THE WHEEL FEELS LIKE IT'S SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269137October 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY WHEN MY JERKED TWICE, CHECK ENGINE LIGHT STARTED BLINKING, AND I COULD NOT ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY SAFELY, MY CAR WAS TOWED TO A KIA DEALERSHIP NEARBY AND I WAS TOLD IT COULD TAKE 3-4 DAYS BEFORE MY CAR IS LOOKED AT. THIS PROBLEM HAS HAPPENED TWICE WHILE I WAS ON THE HIGHWAY. IT HAPPENED ON OCTOBER 3RD, MY CAR WAS TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE KNOCKING SENSOR WENT OUT. THE ISSUE WAS SUPPOSEDLY FIXED AND I PICKED MY CAR UP ON OCTOBER 8TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268834October 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN OIL LEAK BECAUSE SHE WAS CONSTANTLY ADDING OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE OIL FILTER, ENGINE AIR FILTER, AC REFRESHER, AND TRANSMISSION NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD LOW COMPRESSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269021October 16, 2019
EXTERIOR LIGHTING
BRAKE LIGHT STAYS ON AND DRAINS BATTERY. REAR BRAKE LIGHT NOT FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269069October 16, 2019
ENGINE
WHILE DRIVING DOWN THE INTERSTATE THE ENGINE BEGAN TO KNOCK. AS I PULLED OFF THE INTERSTATE THE ENGINE SHUT DOWN AND WOULD NOT RESTART. THE CAR ONLY HAS 96,000 MILES. THIS MOTOR HAS BEEN RECALLED BY HYUNDAI AND KIA BUT ONLY IN CERTAIN MODELS, WHILE THE ENGINE HAS YET TO BE RECALLED FOR ALL MODELS. I BELIEVE THE ISSUE IS THE CONNECTING ROD BEARINGS HAVE FAILED DUE TO INSUFFICIENT OIL FLOW. THE CAR'S OIL LEVEL WAS AT THE PROPER AMOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268651October 15, 2019
AIR BAGS, UNKNOWN OR OTHER
I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268710October 15, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY, HAD TO SLOW DOWN FOR A VEHICLE IN FRONT OF ME. AFTER THIS I TRIED TO ACCELERATE THE VEHICLE, IT WAS NOT RESPONDING AND ALL THE DASHBOARD LIGHTS CAME ON. NOW THE VEHICLE STARTED SLOWING DOWN AND LUCKILY IT LASTED UNTIL THE EXIT AND I HAD TO STOP ON THE RAMP AND GET MY VEHICLE TOWED TO THE NEARBY MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268741October 15, 2019
STRUCTURE:BODY
2014 KIA OPTIMA SHARK FIN RADIO ANTENNA COVER BROKE OFF AFTER EXITING THE FREEWAY. ALL FIVE SCREW HOLDERS CRACKED INSIDE THE HOUSING, OBVIOUSLY A FAULTY DESIGN. THE 2016 KIA OPTIMA SHARK FIN RADIO ANTENNA WAS RECALLED FOR THE EXACT SAME PROBLEM. MY VEHICLE IS STORED IN A GARAGE EACH NIGHT AND HAS NEVER SUSTAINED ANY DAMAGED TO THE ROOF AREA. THIS IS A VERY UNSAFE PROBLEM HAPPENING TO MANY KIA OPTIMAS, GOD FORBID MY ANTENNA FLEW OFF AND HIT ANOTHER VEHICLE BEFORE I EXITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268285October 14, 2019
SERVICE BRAKES
VEHICLE'S ABS BRAKE ACTIVATE RANDOMLY ILLUMINATING THE ABS BRAKE SIGNAL ON DASHBOARD,WHILE IN MOTION AND WITHOUT TOUCHING THE BRAKES. THIS CAUSES THE VEHICLE TO DECELERATE AND HAS MADE THE VEHICLE COME TO A NEAR COMPLETE STOP. EVEN IF THE GAS PEDAL IS PRESSED TO ACCELERATE THE VEHICLE WILL NOT INCREASE SPEED, ONLY DECREASE. THE ISSUE HAPPENS 8/10 TIMES WHILE MAKING TURNS AND APPROX 5/10 WHILE DRIVING STRAIGHT ON FREEWAY . THIS ISSUE HAS BEEN OCCURRING FOR THE LAST 4 MONTHS. FOR EXAMPLE ON FRIDAY 10/11/19 THE ABS BRAKE SYSTEM ACTIVATED, CAUSING THE CAR TO COME TO A SUDDEN DECELERATION 12 TIMES WITHIN A 30 MILE DISTANCE. THE LOCAL DEALER STATES THERE IS NOTHING THEY CAN DO. VEHICLE JUST HIT 127,000 MILES. SECOND OWNER SINCE 32,000 MILES. REGULARLY SERVICED AND PROFESSIONAL MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268365October 14, 2019
STEERING
THERE IS A CLICK OR CLUNK UPON TURNING THE STEERING WHEEL IN EITHER DIRECTION. THIS HAPPENS WHEN STILL OR TURNING ANYPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268402October 14, 2019
STEERING
MY ELECTRONIC STABILITY CONTROL BOX HAD TO BE REPLACED WITH ONLY 66,000 MILES. THE STEERING BECAME BUMPY WITH NOISE. IT HAPPENED WHEN SLIGHTLY TURNING THE WHEEL IN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268064October 12, 2019
AIR BAGS
I WAS DRIVING ONE NIGHT ON A RESIDENTIAL STREET AND A DEER RAN OUT IN FRONT OF MY CAR. I SLAMMED ON MY BRAKES BUT STILL HIT THE DEER WHICH DAMAGED MY FRONT DRIVERS SIDE FENDER AND LIGHTS. I WAS TRAVELING AT 25 MILES PER HOUR. I DIDN'T CALL THE AMBULANCE AT THE TIME BECAUSE I HAD TO GO RIGHT BACK TO WORK. AT THE TIME I ALSO DID NOT THINK THAT THE ACCIDENT AFFECTED ME BUT I BELIEVE THAT DUE TO THE WHIPLASH FROM SLAMMING ON THE BRAKES THAT IT DID IN FACT DAMAGE MY SPINE. I KEPT GOING TO THE DOCTOR'S AND HOSPITALS TO SEE WHAT WAS GOING ON WITH MY BODY BUT NONE OF THEM REALLY HAD ANY DRAINAGE ANSWERS. JUST RECENTLY HAD AN EMERGENCY SURGERY ON MY UPPER BACK. THE DIAGNOSIS WAS SPINAL STENOSIS. I HAD NO PRIOR HEALTH PROBLEMS BEFORE THIS INCIDENT. MY AIRBAGS DID NOT DEPLOY UPON IMPACT AND I WANT SOME ANSWERS TO THAT. ALSO AFTER THIS INCIDENT MY BACK TIRE BLEW OUT ON THE HIGHWAY. THERE WAS NO SPARE TIRE, FLARES FOR SAFETY OR ANYTHING WHEN I LOOKED IN MY TRUNK I AM SURE THIS IS A WHOLE DIFFERENT ISSUE ALL TOGETHER BEFORE ALL OF THIS I HAD FAITH IN KIA AND NOW I DOUBT THAT KIA CARES OR IS CONCERNED WITH THE WELL BEING OF BUYING AND PAYING CUSTOMERS. KIA FINANCIAL TREATED VERY BADLY AS WELL. MY MOM, MY DAD AND MY STEP MOTHER ALL DRIVE KIA'S A'S WELL. IS IT TIME FOR US TO SWITCH UP CAR CHOICES?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11268067October 12, 2019
VISIBILITY/WIPER
THE REAR VIEW MIRROR IS SITUATED TOO LOW, CREATING A LARGE BLIND SPOT IN THE CENTER OF THE WINDSHIELD. OFTEN, AT A 4-WAY STOP, THE CAR APPROACHING FROM THE RIGHT IS COMPLETELY BLOCKED OUT. DRIVER IS FORCED TO CROUCH DOWN SO AS TO LOOK UNDER THE MIRROR IN MANY DRIVING SITUATIONS. THIS HAS NEARLY CAUSED AN ACCIDENT A NUMBER OF TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268111October 12, 2019
ENGINE
MY ENGINE SHUT OFF WHILE DRIVING DOWN A STATE HIGHWAY, GOING ABOUT 70. I WAS ABLE TO ROLL DOWN TO AN EXIT AND PARK ON THE SIDE OF THE EXIT. I HAD TO HAVE IT TOWED BACK HOME. I HAD BOTH MY BATTERY AND ALTERNATOR TESTED AND A DIAGNOSTIC TEST RAN AND NOTHING CAME BACK WRONG. OIL IS REGULARLY CHANGED AND UPKEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267820October 11, 2019
ENGINE, POWER TRAIN
FAILURE DATE: 06/25/2019 MY 2012 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE PULL OFF THE ROAD TO WAIT FOR A TOW TRUCK. THIS IS VERY SCARY AND DANGEROUS. I HAD IT TOWED TO AN AUTO REPAIR GARAGE THEY CHANGED OUT THE STARTED AND CHANGED OUT THE BATTERY IT JUST MADE A CLICKING SOUND BUT WOULDN'T START. I STARTED READING ON LINE THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER KIA OPTIMA VEHICLES. MY VEHICLE HAS 99189 MILES SO IT FALLS WITHIN THE POWER TRAIN WARRANTY OF 100,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267907October 11, 2019
AIR BAGS
I HAD A FRONT END ACCIDENT ON 1 OCT 2018. MY AIRBAGS DID NOT DEPLOY. I RECEIVED RECALL NOTICE ON 18 OCT 2018. I HAVE CONTACTED KIA CONCERNING THIS MATTER SEVERAL TIMES, THEY WILL NOT RESPOND TO ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11267948October 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE OIL LEVEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO LOSE POWER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO SOUTHWEST KIA AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267968October 11, 2019
STRUCTURE:BODY, SUSPENSION, WHEELS
OVER A WEEKS TIME,I NOTICED MY STEERING WHEEL WAS TURNED LIKE MAYBE I NEEDED AN ALIGNMENT AND IT STARTED PULLING TO THE LEFT SO BAD THAT I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT SO I WOULDN'T WRECK INTO THE MEDIAN ON THE INTERSTATE. I COULD ONLY GO ABOUT 45 OR 50 MPH OR IT WOULD START SHAKING THE ENTIRE CAR AND WAS ABSOLUTELY IMPOSSIBLE TO CONTROL IT ON THE ROAD. HAD IT LOOKED AT AND AT THE BOTTOM CONTROL ARM THAT BOLTS TO THE SUBFRAME HAD RUSTED OUT AND THE RIGHT SIDE WAS ON THE VERGE OF DOING THE SAME! THE FL AND FR TIRES, THAT I HAD GOTTEN BRAND NEW 5 MONTHS AGO, WERE WORE DOWN TO THE WIRE!!! I'M SURPRISED I HAD THE CHANCE TO GET IT HOME AND GET IT LOOKED AT BEFORE IT RUSTED ALL THE WAY THROUGH! I WAS SO BLESSED I DIDNT HAVE A HORRIBLE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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